Replace footage will crash Premiere Pro CS6

Hi,
I have a serious problem with Premiere Pro CS6 when I want to replace footage in the project. I need to replace .R3D files to ProRes files that I encoded via MediaEncoder.
When I replace the clip (.R3D to ProRes) in project browser, Premiere crashes every time announcing:
"Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down..."
When reopening the project (the recovery project Premiere Pro tried to save while crashing), the name of the file is still the same, but the content of the file has changed to the ProRes clip (they are different in resolution). When I replace the clip again, the name of the clip also changes and does not crash - however the clip was already changed even the name wasn't.
If I then replace another clip (.R3D to ProRes), Premiere will crash again. This happens every time I try to replace a new clip (.R3D to ProRes).
If I replace the other way around (ProRes to .R3D), Premiere will not crash.
Please help. This is very annoying problem, and I need this resolved as soon as possible!
Thanks!
(MacPro, OSX 10.7.5, PremierePro CS6)

Hi again,
nobody has an idea why this happens?
Well, I made further experiments, sent crash reports to Adobe, no reply.
The problem is still: when trying to replace footage (.R3D => AppleProRes), PremierePro crashes every time.
The following announcement pops out (to click OK):
Adobe Premiere Pro
Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.
Earlier PremierePro crashed and had to force-quit. Now I just have to quit it - it stays on but does not work and makes a pop-up (to click Continue):
Premiere Pro has encountered an error.
[/Volumes/BuildDisk/builds/slightlybuilt/PremierePro/UIFramework/Make/Mac/../../Src/Worksp ace.cpp-209]
Again, if trying to replace footage the other way around (AppleProRes => .R3D), PremierePro does not crash.
Please, help soon! Thanks.

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    Definitive Answer (I believe): It's all about this setting, "Write XMP ID To Files On Import" - which confirms that Adobe Premiere Pro is deliberately modifying the .mov file: http://helpx.adobe.com/premiere-pro/using/preferences.html#WSE3BD4A43-7022-4fe6-97F5-95313 935347B
    These posts give some background as to why having this setting enabled would be beneficial: one benefit being to be able to skip conforming files by matching the conformed file with the original using the embedded XMP tag :-
    http://helpx.adobe.com/premiere-pro/using/preferences.html#WSE3BD4A43-7022-4fe6-97F5-95313 935347B
    http://www.dvinfo.net/forum/adobe-creative-suite/498627-why-premiere-modifying-video-files .html
    https://forums.creativecow.net/thread/205/876064
    (Found using Google search term "adobe premiere pro date modified")

  • Premiere Pro CS6 Randomly Crashes During Preview

    Hello,
    I've searched and gone through various threads where crashing has been posted and none of the solutions have helped thus far. 
    There are two issues that I would encounter doing the most basic of tasks such as previewing a clip within Premiere Pro CS6:
    -  The preview screen will freeze and I am unable to see the video. 
    -  The program will cause my video driver to encounter a serious problem and recover. 
    Here are my specifications:
    Sony Vaio
    Windows 7 Home Premium 64-bit Operating System
    Intel Core i5 2.40ghz
    8 Gigs of Ram
    ATI Radeon HD 6470m Graphics Card
    The temporary solution to both that I have found effective is closing down the program, then opening task manager, ending the Adobe Premiere process and restarting Adobe Premiere.  If I don't do this then the program can't be opened. 
    Here are some of the solutions I've implemented without any positive changes:
    -  Ensured display driver / graphics card is updated (ATI Radeon HD 6470m)
    -  Closed all other programs
    -  Couldn't change GPU acceleration because the video card doesn't allow it.
    -  Disabled Hover Scrub
    I've spent a few days researching this and I'm very sorry for posting a question in regards to this issue.  However, I can't seem to find the help I need from Support because their phone system is down and I can't use the ticketing system because I'm using the Adobe Creative Cloud.  I would appreciate any help in advance.  Thank you. 

    Just finished the phone call from Adobe support. 
    The solution to the problem is if Premiere freezes, create a new sequence and import your video into the new sequence.  He didn't know the specifics of what caused the issue, but should it happen again, I'd have to just tansfer the video into a new sequence.  my project has not malfunctioned in the past hour. 

  • Canon 300 footage crashing Premiere PRO 6 on Mac PRO

    As stated above... C300 footage crashes Premiere Pro when using on my Mac Pro. It happens when you scrub through the footage.  I have done plenty of searches and everyone with a Mac Pro seems to be having the same problem. The footage also has glitches in the frames when it plays and renders.  The only solution I have found is to transcode the footage to something else, which kind of defeats the purpose of using Premiere Pro 6 in the first place.  I know this is a problem specific to the Mac Pro because my Macbook Pro does not have this issue when dealing with C300 footage.  Does anyone know of any actual solution to this other than transcoding all the footage?
    Premiere Pro 6.02
    Mac Pro OSX 10.8.2
    2 x 2.66 6 core Intel Xeon
    32GB Ram
    ATI Radeon HD 5870 1024

    Hello,
    Because you've said you already "re-downloading":
    1. Maybe you have to activate/deactivate, so please have a look there:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    2, Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
    3. Did you already try "uninstalling and re-installing"?
    Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
    Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html   and follow the prescribed sequence of operations
    4.If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences.
    Good luck!
    Hans-Günter

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