Replace info on this iPhone

I'm sorry for the really stupid question. I have the contacts on my Mac Pro updated, but the contacts on my iPhone are old. I want to replace all contacts on iPhone with the ones on my Mac Pro. Do I click on ADVANCED then CONTACTS?
I wasn't sure if "During the next sync only, iTunes will replace the selected information on this iPhone with information from this computer." means it will move computer info to iPhone or vice versa.
Thanks, Maryanne

I want to replace all contacts on iPhone with the ones on my Mac Pro. Do I click on ADVANCED then CONTACTS?
Yes, followed by selecting Apply. If this isn't automatically followed by a sync, select Sync.
I wasn't sure if "During the next sync only, iTunes will replace the selected information on this iPhone with information from this computer." means it will move computer info to iPhone or vice versa.
It means exactly as provided - "replace information on this iPhone", which will be during the next sync only with all contacts on your iPhone being replaced with the contacts currently in the Address Book on your Mac. After all contacts on your iPhone are replaced with the contacts currently in the Address Book on your Mac, it goes back to a bidirectional or true sync process between the two with following syncs.

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HT1386 Where did "Info Advanced Replace Information on this iPhone" go in iTunes 12?

On iTunes 12, I cannot seem to find the "Info > Advanced > Replace Information on this iPhone" functionality. I have a bunch of IMAP accounts, and while I could create or update them manually on the phone, that's extremely tedious. I can't seem to find this functionality in iTunes 12; has it been removed? Do we really have to create all accounts manually.
(Note: This has nothing to do with iCloud; this is for IMAP mail accounts.)

email account info no longer syncs. (way back from iTunes 11).
Do we really have to create all accounts manually.
Yes.
Or just restore your new iPhone from the backup of yoru old iPhone.

Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.

Probably will never ever think of buying a locked phone from AT&T cause its one of the worst system integrations ever that these companies could think of.
The entire problem started when I put in a request with at&t to unlock my iphone 4s (ios7) which did get approved. I performed the entire instructions they asked me to do, which is to backup and restore. After doing those instructions my iphone gave me an error message below
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Basically saying that at&t hasn't still unlocked the iphone which a really helpful apple executive was able to confirm. I initiated another unlock process from at&t in order to unlock the iphone, just to be sure that its not something wrong from my end. The nice at&t lady stayed on chat with me to unlock the iphone step my step while I was calling the apple tech too. And the apple tech confirmed again that the iphone is locked to at&t.
Now, just a few minutes ago I tried another restore to see if any progress is being made and to my surprise I got an error message saying
Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.
I feel like I am just going around these two different "money hogger" companies which set certain rules and regulations to screw a regular phone buyer. I purchased this iphone in USA and trying to unlock in India, is it really this hard to simply unlock a device.
For now I am going to try to call a apple office in india (apprently we don't have very many out here) and see if they can help me. But any other assistance regarding unlocking an iphone 4s would be helpful. I have however, tried checking IMEI.info, called up apple, talked to at&t (which always say go talk to apple) I do have a case number from apple as well in case an apple executive reads this discussion forum (case number: 566383594)
Thanks

You got a confirmation from AT&T that it was authorized. Is this correct? - Yes i did get an email authorization on the 21st.
Then you connected the phone to a computer with the latest version of iTunes installed. You clicked on the phone's name in iTunes, then clicked "Backup Now". - Yes
When that finished you clicked "Restore iPhone" (NOT "Restore Backup") - Yes
Are you with me so far? - Yes.
And @ Varjak is right that after the 3rd restore I get the replacement error.
Plus I have NEVER jailbroken the iPhone. To give you another update, I spoke to a really nice apple tech in India who was atleast able to get me out of the replacement error by doing a recovery mode option. However, the lastest restore still gives me the same error
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Message was edited by: jabgars

Sync Outlook: Advanced: Replace information on this iPhone (how to set as default)

Every time I sync Outlook with iTunes (iPhone 4s) I have to select -> Advanced -> Replace information on this iPhone, and then check Contacts and Calendar. I want this to be the DEFAULT action when I connect my iPhone. As it stands I have to turn on the "Prevent iPods, iPhones, and iPads from syncing automatically" in Preferences so that I have a chance to turn on the Replace option in Info -> Advanced.

Hi there Greg,
Welcome to Apple Support Communities.
It sounds like you want to always replace content on your iPhone 5S with content from Outlook on your PC, to do this you’ll just have to Reset the Sync History in iTunes as shown below.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010 - Apple Support
To reset sync history:
Open iTunes.
From the Edit menu, choose Preferences.
Click the Devices tab.
Click the Reset Sync History button.
If the issue continues and you know all of the data is on the computer:
Reset the Sync History again using the steps above.
Select the device in iTunes and click the Info tab.
Scroll down to the Advanced section, and under "Replace information on this iPhone/iPad/iPod touch" select Contacts or Calendars.
Click Apply.
Cheers,
-Jason

Replace information on this iPhone...? Huh...?

Howdy,
I do not understand the iTunes behavior if I check "Contacts" under "Replace information on this iPhone."
Just beneath the checkboxes appears the message "During the next sync only, iTunes will replace the selected information on this iPhone with information from this computer."
When I check "Contacts" buttons appear to "Apply" or to "Cancel."
If I click "Apply" the sync starts, and the contacts from the computer are put on the iPhone, *but nothing else on the iPhone is updated,* that is, no full sync actually is performed.
Is there a way that I can have podcases, music, etc. updated on the iPhone, and have Contacts from the computer put on the phone as well?
Sincere thanks,
Kenneth

email account info no longer syncs. (way back from iTunes 11).
Do we really have to create all accounts manually.
Yes.
Or just restore your new iPhone from the backup of yoru old iPhone.

How do I set up itunes sync with outlook to "replace information on this iphone" only? I do not want to do a two way sync.

I am tired of fighting sync incompatibilities between Outlook 2007 and I Tunes, and no longer want to do a two-way sync.
I still want my Outlook contacts and calendar on my iPhone and use advanced setup in iTunes to "replace information on this iPhone" only.
iTunes only offers the ability to do this on "the next sync only". Is there a way to set up iTunes to "replace information on this iPhone" every time I connect my phone?

Hi there Greg,
Welcome to Apple Support Communities.
It sounds like you want to always replace content on your iPhone 5S with content from Outlook on your PC, to do this you’ll just have to Reset the Sync History in iTunes as shown below.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010 - Apple Support
To reset sync history:
Open iTunes.
From the Edit menu, choose Preferences.
Click the Devices tab.
Click the Reset Sync History button.
If the issue continues and you know all of the data is on the computer:
Reset the Sync History again using the steps above.
Select the device in iTunes and click the Info tab.
Scroll down to the Advanced section, and under "Replace information on this iPhone/iPad/iPod touch" select Contacts or Calendars.
Click Apply.
Cheers,
-Jason

There is an locked iphone,I can't get its info.Its serial number is 70******A4S.Can you tell me about info of this iphone, and if I want to unlock it,how I do.Thanks.

There is an locked iphone,I can't get its info.Its serial number is 70******A4S.Can you tell me about info of this iphone, and if I want to unlock it,how I do.Thanks.
<Edited by Host>

I don't know the meaning about the info of the picture above.Do you know what is the meaning? Thanks.

HT1692 I have zero contacts in icloud and under "Replace information on this iPhone/iPad/iPod touch" make sure Contacts and Calendars are not selected. There is no box for contacts and calendars, just mail accounts and notes

my problem started when I tried to install latest operating system for my iphone 4 screen said verifying update for about 20 minutes, I got a text that i needed to reply to, then the whole thing locked up and forced me to restore phone. Icloud doesn't have my contacts(I thought that's what it does), I've tried to sync with my computer many times, the only time it said anything about contacts was "Can't sync contacts because they're disabled on Iphone). When I sync, I get old text messages, old photos, old voice memos, but no contacts.

Good evening from the Phils :)
That didn't work. I turned off the icloud for contacts already, so even the 5 network numbers are not on my phone anymore, which is okay. I tried the sync / replace info contacts on phone from itunes, no contacts still. At least, there were no other stuff lost. I might try the restore from backup next time.. But still hiping for something which would not involve doing the restore or any tools. Thanks! :)

Why is replace bookmarks on this iPhone grey?

I have an iPhone 6 running ios 8.1.3. For some reason I can no longer replace the bookmarks on my iPhone with those on my computer. I used to be able to do it. I do not have Safari selected in my iCloud preferences. Any suggestions appreciated.

I GOT IT FIXED!
This is my solution to the grey songs, cant buy from iTunes app or App Store, and syncing problems.
im just going to say it how it is and no robot instructions. it takes any where from 30 minutes to 1-2 hours depending on how much stuff is on your iPhone. so here is how i fixed mine
1. Back up your iPhone whatever device you have
2. Disconnect from iTunes and unplug your Apple device
3. NOTE:NOT FROM YOUR COMPUTER, BUT go into the
Settings app>General>Restore: Erase All Content and Settings
4. Let it Restart and you will be prompted with the ios 5 Setup screen and continue setting up UNTIL you get to the part where it asks you about RESTORING from a back up via iTunes, iCloud, or setup as a new iPhone.
5. select the iTunes option. connect to iTunes and right click your iPhone from the devices list and select "Restore from Backup..."
6. select the backup you did just a few ago.
7. let it backup, it may take a while from 10 minutes to 30. it took me 20 (so find something to do like watch a tv show or something. go on youtube and watch a video or two to pass the time)
8. once restored, it will come up on the device list on iTunes. ONLY click the iPhone DO NOT click the music on the iPhone. click sync if it isn't already.
9. after it is done, THEN click the music on the drop down selection on your iPhone. all the previous music that was gray/grey, should be black like normal, if not then press sync and then go back to music.
this worked for me so hopefully it will work for you.
this grey song issue ****** me off so much i wanted to throw my iPhone 4S at the wall and see all the glass shatter into a million pieces. nasdlfhsdfsdjfnl gahhh. everything is working like a charm now so you're welcome if this worked.
if it didn't, then your screwed or keep trying again.
joerayclark

During sync, new contacts on my iphone are deleted. The option in iTunes to replace contacts on my iphone is not selected. Is there a way to merge info on sync instead of replace?

During sync, new contacts on my iphone are deleted. I'll typically add any new contacts I get directly to my iphone, simply because I don't have my mac on me at all times. However, unless I specifically add the contact to my mac address book, it will be deleted from my iphone contacts upon sync. The option in iTunes to replace contacts on my iphone is not selected. Is there a way to merge info on sync instead of replace?

Thank you for your reply. I realy have nothing else to sync - no music. Emails do work so its just my contacts I am concerned about. I'm kinda new at this but have a working understanding of the system.
I have an icloud account but the Geek Squad went there and tried but could not export contacts. I truly am not that good re icloud. They worked exclusively with my itunes, re-downloading, etc - all of the stuff in their book.
I have not tried a complete restore because I am not sure I am that good with the equipment but could. I did all of the stuff on the help page - sync reset, forced one-way sync etc but the phone just does not seem to recognize the sync. I have not gone to an Apple store to have them have a look - that may be my next step to hook up to another itunes computer. It seems simple to me - it was working fine until maybe 3 months ago - probably when there was an update. Its telling to me that the phone does not tell me there is a sync in process while itunes is saying there is - its just not biting between the 2.
I appreciate any hep - and I said, I not stupidi about these things but have kind of reached as far as I am comfortable with fear of doing something really wrong.

I've had a fault with the hard drive on my laptop, it's been replaced and now my iphone and ipod can not sync unpurchased items with itunes. Is there anyway of sorting this without uploading all of my CD's again?

I've had a fault with the hard drive on my laptop, it's been replaced and now my iphone and ipod can not sync unpurchased items with itunes. Is there anyway of sorting this without uploading all of my CD's again?

If your CDs are on your iPod/iPhone, they can be recovered from there,see this post:
https://discussions.apple.com/message/11857427#11857427
Your problem shows the importance of making backups.

Updated to iOS 5.1.1 and lost all contacts, messages, and photos specific to this iPhone. Is there anything to retrieve the lost info?

Updated software to iOS 5.1.1 and lost all contacts, messages, and photos specific to this iPhone. Is there any way to retrieve the lost info?

if you don't have a backup on iclouds or itunes that you can restore to, then all is gone. http://support.apple.com/kb/HT1766

HT4906 In my iphone, photo stream also counts in storage space but as per Apple Photo Stream does not occupy storage space. Any info on this pls.

In my iphone, photo stream also counts in storage space but as per Apple Photo Stream does not occupy storage space. Any info on this pls.

And
Does this involve iPhoto in any way?
LN

"The SIM card inserted in this iPhone does not appear to be supported." On an unlocked replacement iPhone 5.

I live in the UK and recently got my US model (A1428) iPhone 5 repaired at a UK Apple store. They replaced it with the exact same model.
The original phone was factory unlocked and I was assuming that the replacement phone would also be. Having done some tests it seems like it is unlocked (e.g. it has 5/5 dots reception and 3G) but I cannot get past the activation stage [iTunes doesn't do the job either]. The following message keeps showing up:
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
I am planning on bringing it back for help. In the meantime I am able to (using itunes) enter recovery mode, do a restore, update the iOS, etc. but I doubt that would help so I am currently avoiding it.
Any guidance is appreciated.

The message you received indicates that the phone is locked to a carrier other than the one for which you have a SIM. You'll need to take the issue up with Apple. Nothing you do with iTunes is going to make a difference.
I'm quite surprised that the UK Apple Store replaced a U.S. purchased phone. They usually won't.
Best of luck.

HT201269 I recently bought a refurbished IPhone 4 to replace one I had that was damaged. When I hook it up to my computer the message "this iphone is supervised by another computer" keeps coming up..How do I correct this?

I recently bought a refurbished Iphone 4 to replace the one I had that was damaged..When I hook it up to my computer the message "this iphone is supervised by another computer" keeps coming up. How do I fix this problem?

The phone was not properly reset by the previous owner. You can try deleting any profiles on the phone in Settings. If that fails try Settings/General/Reset - Erase all content and settings. And if that fails it is probably a stolen phone.

Replace info on this iPhone

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