Replace Primary Battery
I have my HP Pavilion dv4 Entertainment PC p/n: WA685UA; OS Windows 7 64-bit.
I have been using my laptop almost two years and my laptop crashed one night while I was doing my homework for an online class. I restarted my computer and troubleshoot it and unfortunately the only error message I can find is to replace my primary battery. So i ordered a replacement battery online knowing that I need to replace the external battery. Unfortunately this failed as well because I do not need to replace the external battery. I troubleshoot again my laptop and did a start up test/ battery test/ hard disk test/ and tune up test. Most of the problem that is indicated is it has a Failure ID of "Q0AAXG-00067U-XD7U21-C0CQ03." It also points me out to replace the "Primary (internal) Battery." Also, my laptop is out of warranty as it has been expired. Are there any other solution or how do I resolve the problem? Please assist. Thank you.
Hi
Please find the link given below might hlp you to resolve your issue. As per my your notes it seem like the External battery has failed which is on the back panel.
Battery information center
Let us know how it goes!
"I work for HP."
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Regards
Manjunath
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Hp pavillion dv6-1017nr replace primary battery (601)
What's the issue, Part #, cost if known, directions for replacing?
Hi,
It actually is the main battery of your machinne. You can buy something like the following battery:
http://www.amazon.com/HP-Pavilion-DV6-1017NR-Battery-4800mAh/dp/B004HGK0NK
or the following link:
http://www.shopping.com/dsmiller-laptop-battery-for-hp-pavilion-dv6-1017nr-6-cell-4800mah/info
Regards.
BH
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My screen states primary battery (601) I was on it last night. It just stop I couldn't even logoff and I can't get it to start up.
Try a hard reset, works sometimes.Disconnect all external devices first.
1-remove power cord and battery
2-press power button for 30 seconds
3-reinstall only power cord for first startup.
4-power on
Btw- it may be a bad battery stopping it from booting. Leave it out and run with only power cord if needed until you can replace battery.
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I'm trying to replace the battery on my mid 2010 13-inch Macbook. I'm not sure what kind of battery I need to get, and can't seem to find any indication in "System Information". It's a "MacBook7,1" with Intel Core 2 Duo and Processor Speed: 2.4 GHz. I found this battery on amazon: "Apple MacBook Pro 13 Inch Mid 2010 Battery 60Wh, 5500mAh". Will it work? Do I need to get one with a particular power capacity, or anything like that?
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Thanks!PS: here's some other info I found, after my earlier post timed-out:
See how a determined DIY user with some skills & abilities could dissect & replace battery:
https://www.ifixit.com/Guide/MacBook+Unibody+Model+A1342+Battery+Replacement/166 7
Example of what new replacement battery looks like, for your Mac; w/ part number:
http://www.battery-center.net/apple-macbook-unibody-13-battery.html
Find an Apple Authorized Service Provider
Visit an Apple Retail Store
An Apple Store or Authorized Apple service provider could replace the battery
for the cost of the part, and a fee for the tech time. This may vary by location.
Hopefully this helps. The part is not considered 'user replaceable' but it is possible.
Good luck & happy computing! -
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Thanks!Why don't you look through this to insure you did everything correctly:
http://www.ifixit.com/Guide/Installing+MacBook+Pro+13-Inch+Unibody+Early+2011+Ba ttery+Replacement/5116/1
Also, where did you get this battery? -
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Thanks
Message was edited by: iPhoneYou're welcome.
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graciebethgrant wrote:
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"We have detected your battery needs to be replaced. Please go to **this website** for more info. "
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see the pricing Apple - Support - Service Answer Center
choose the country from list and will see the all info upon service costs -
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