Replace the colour of iphone
hey guys
can you tell me i bought the new iphone 5s just fe days back
i didnt use the box still its in the box i just open the box n all sudden its in silver and i want it in old
i though its in gold can you tell me they will replace it or not i bought from uk please help me out i didnt off the sticker or anythng its all in the box
Apple does not "exchange" iPhone purchases. However, in the UK, if purchased directly from Apple, you have 14 days to return the phone for a full refund, no questions asked. Once returned, you can then use the proceeds to purchase whatever you like. If you didn't purchase from Apple, you'll have to check the return policies from where you purchased.
Similar Messages
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Is the colour of iphone 5s space grey getting damaged easily like iphone 5 black
Is the colour of iphone 5s grey gets easily damage like iphone 5 black
Do you actually have a technical support question for these user to user technical support forums?
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I want to replace the body of iPhone gold 5s
My iPhone fell down on the floor by mistakenly. So I want to change the body of my iPhone. Now I have got a small scratch on the side of the iPhone. It's just above the silent button. Will you be able to replace it or should I buy a new case for the iPhone ? Please let me know if it's costing me. I'm now living in Dubai. Is there any chance for me to get a new case. I want my iPhone to look as if new one with original body. Golden colour.
We are all fellow users and not Apple employees...to do what you want to do will mean an out-of-warranty replacement of the iPhone. In the US that is $269 for the iPhone 5 series.
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How much is to replace the backplate for iPhone 4s
Dropped my iphone 4S and the backplate is cracked. How much is to replace it?
Do you mean it's physically broken?
If so, Apple does not repair them, they replace them. $199 for a 4S. -
If I have my iPhone 5 replaced at a Apple Store, can I have the colour of the device changed?
My iPhone 5 is faulty as its battery is overheating. I was thinking about taking the phone to an Apple Store for a replacement. Will I get to choose the colour of the phone or will I recieve the same colour?
It might help to think of the Apple Store Genius Bar in the same way that you would think of an auto mechanic's service bay. Imagine that you have towed in a disabled car to have it fixed. When the repair is done, the mechanic hands you the keys to a different model with a different engine and different option package. Great deal right? As I'm sure you can imagine, real life does not work this way.
You will only drive out with the same model that you towed in. If you want a different model, your solution is not in the service department, but on the sales floor. The Apple store is no different. -
Ive purchased a black coloured iphone 5s but i dont like the colour, can apple replace my current phone with a white one?j
If you purchased your iPhone from Apple within the last 14 days then you can return it to switch it for another color if you wish.
If you purchased it through your carrier, then you will need to look at their returns policy, but I expect it would be similar. -
Probably will never ever think of buying a locked phone from AT&T cause its one of the worst system integrations ever that these companies could think of.
The entire problem started when I put in a request with at&t to unlock my iphone 4s (ios7) which did get approved. I performed the entire instructions they asked me to do, which is to backup and restore. After doing those instructions my iphone gave me an error message below
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Basically saying that at&t hasn't still unlocked the iphone which a really helpful apple executive was able to confirm. I initiated another unlock process from at&t in order to unlock the iphone, just to be sure that its not something wrong from my end. The nice at&t lady stayed on chat with me to unlock the iphone step my step while I was calling the apple tech too. And the apple tech confirmed again that the iphone is locked to at&t.
Now, just a few minutes ago I tried another restore to see if any progress is being made and to my surprise I got an error message saying
Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.
I feel like I am just going around these two different "money hogger" companies which set certain rules and regulations to screw a regular phone buyer. I purchased this iphone in USA and trying to unlock in India, is it really this hard to simply unlock a device.
For now I am going to try to call a apple office in india (apprently we don't have very many out here) and see if they can help me. But any other assistance regarding unlocking an iphone 4s would be helpful. I have however, tried checking IMEI.info, called up apple, talked to at&t (which always say go talk to apple) I do have a case number from apple as well in case an apple executive reads this discussion forum (case number: 566383594)
ThanksYou got a confirmation from AT&T that it was authorized. Is this correct? - Yes i did get an email authorization on the 21st.
Then you connected the phone to a computer with the latest version of iTunes installed. You clicked on the phone's name in iTunes, then clicked "Backup Now". - Yes
When that finished you clicked "Restore iPhone" (NOT "Restore Backup") - Yes
Are you with me so far? - Yes.
And @ Varjak is right that after the 3rd restore I get the replacement error.
Plus I have NEVER jailbroken the iPhone. To give you another update, I spoke to a really nice apple tech in India who was atleast able to get me out of the replacement error by doing a recovery mode option. However, the lastest restore still gives me the same error
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
Message was edited by: jabgars -
My sister gave me her iphone 4s for my son. It needed a new battery so, I bought one and replaced it. after doing so, it will not power up. I can only see the apple on the screen and when left for a few minutes.... 10 lines of numbers and codes show up at the top of the screen. Did I ruin the iphone by replacing the battery? Was a simple switch so I don't understand what is going on. Have never had one of these before.
iPhones are not user servicable.
Take the device to a competent repair person or buy a new one. -
My iphone 4s will not switch on. Supposidly it has been "charging" all day and stll it does not have enough life to switch on. Rang Apple this morning and they will replace the phone under warrenty free of charge. Only problem is with this being my first Apple product i didnt realise my phone did not automatically back up on itunes or icloud as i had to set this up.
Now i am trying desperately to get my phone to switch on so that i can save all of the baby pictures of my 7 month old son and its not working. i have tried to reset the phone but it does nothing!!
Can anyone PLEASE help as i am very upset and do not want to lose these precious memories?You cannot get Applecare plus now.
It is unlikely that they will replace as it is damaged. The only way to find out is to make an appointment at the genius and and see what they say. -
I have a water damaged Iphone 4 I have had for only 8 months. Today I went to the apple store to see how much a replacement was and the girl told me 149.99 for my iphone. What I was wondering is can i pay the replacment cost of an Iphone 4s and get that instead . I dont see the problem since my phone is broken anyways . But I would like to hearf if any one has tried the same thing.
ThanksThe only exception would be if there were no like models available. There was a short period when there were not sufficient supplies of the 3gs to effect warranty replacements. In that case, they replaced the 3GS with a 4 at no additional charge. But the warranty fine print specifies that they will repair or replace the device, at their discresion.
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My iPhone 5 has broken and is being replaced with a new iPhone tomorrow. However, My carrier (orange) will b picking up my broken iPhone and I am unsure how to secure the content and icloud data on the broken phone. Is there a way to disable the data held on it and ensure that if it is fixed, nobody can use/see my data and access my account?
Hi Gazpan,
Thanks for visiting Apple Support Communities.
I recommend using the steps in this article to back up your iPhone if possible:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
You may also find this advice helpful for your situation:
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5661
If you no longer have your iOS device
If you're using iCloud and Find My iPhone on the device, you can erase the device remotely and remove it from your account by signing in to icloud.com/find, selecting the device, and clicking Erase. When the device has been erased, click Remove from Account.
If you're unable to complete either of the above steps, you should change your Apple ID password. Changing your password won't remove any personal information that is cached on the device, but it will make sure that the new owner can't delete your information from iCloud.
Cheers,
Jeremy -
I replaced the computer I originally used to synch my iPhone. When trying to update to iOS5.0, I get the message stating that my content will be erased, even though this is the computer I now synch my phone with. Is there a way to make the update recognize the new computer so that my content will be kept?
The best option is to copy your entire iTunes folder from your old computer to your new one using one of the methods described here: http://support.apple.com/kb/HT4527. This will allow iTunes on your new computer to recognize and sync with your phone without deleting content. You will also need to copy over any other synced data not in your iTunes library such as photos synced to your phone, calendars and contacts.
If you can't do this, these articles will help you start syncing with your new computer with minimal or no data loss:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
Recovering your iTunes library from your iPod or iOS device -
My MBA was stolen. I need to buy a replacement the next day bec I used it for work. I downloaded the Find iPhone apps and registered my stolen MBA. If I will erase MAC will it also erase the data of my new MBA?
did you turn 'find my mac' ON your MBA BEFORE your it was stolen? if not, you will not be able to do anything to the stolen MBA
if you did turn it on before it was stolen, yes it will erase everything on the MBA -
I dropped my iphone 5 in the water, its dead and when I try to charge it the apple logo comes and goes, thats my only sign of life, I've done many after market repairs but what I want to know is if I should replace the ligntning port or the battery... or just buy a galaxy s5?
If you dropped it in water, and then plugged it in, you may very well have destroyed the battery and/or the logic board. Charging/plugging in to a power source is very damaging to wet electronic devices. There is not much you can do but replace the entire iPhone...and since you did repairs yourself Apple will not do an out-of-warranty replacement.
You can try replacing the battery, the lightning port is another issue, but I would not expect that iPhone to work again. -
I recently replaced the hard drive on my Windows 7 computer and in the process lost all my music. I think it should be on the iCoud. Can I get it back from the iCloud to my computer? Or can I "reverse-synch" FROM my iPhone TO iTunes?
All the music you purchased from iTunes can be re-downloaded, all the music you acquired without purchasing from iTunes can be accessed using Senuti (not free). The combination of these 2 will get your music back.
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