Replaced 680 with T5 & can't hotsync

There must be an article about this, but I can't find it. I used to have a Palm M515 then got a Treo 680. I lost it so I now have a Tungsten T5. I used the CD that came with the Tungsten, and kept the same user name. Now I cannot get the calendar and contacts to hotsync from my desktop to my new T5. I am scared to lose all the information on my desktop if I experiment too much. I also have two desktop calendars, one is blank and the correct one (full of appointments). I recall having a similar problem when I upgraded from my M515 to the Treo 680. I wish I kept the notes from the tech support person! There does not seem to be a live chat anymore for these situations. I am using Windows Vista and have whatever the correct desktop is for it. Thanks in advance for any help. I am at the end of my rope.
Post relates to: Tungsten T5

Just a follow-up note to say that I found the Palm support number and called. Even though the Tungsten T5 is old enough that I had to pay $25 for telephone support, it was well worth it. The technicians straightened out the install on both my home and work computers and I have 15 days to call again if I have further trouble. There were several problems and it would have taken me forever to untangle them.

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Replaced 680 with T5 & can't hotsync

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