Replaced Hard Drive, iTunes Won't Recognize New Drive

I had my 60+G of music files stored on an external drive, and it died. Someone more tech savvy than I copied the files from my iPod to a new drive, and they are all there. However, after I changed the iTunes folder location in Prefernces to look to the new drive I still get the *!%!! exclamation points!!!
I can look for individual tracks and pull them up easily enough, but I don't want to do this 16,577 times!
Did I miss a step? I left "Keep iTunes Music folder organized" checked.
Any help would be tremendously appreciated on Thanksgiving Day.....

Hi Chris
Thank you for your help sorry it has taken me so long to reply to you.
I solved my problem with Itunes gift card after many frustrating hours. I went to purchase another song it did the same thing as before (went straight to the billing page) but this time I hit a credit card icon it asked me to bring up details; I deliberately entered wrong numbers so forth and so on. I deleted all the credit card details and hit NONE and I found I could then exit the page. That action seemed to trigger a correction for purchase; and I could then download without too much trouble.
Cheers
Susanne A

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Trouble replacing hard drive--MacBook won't recognize new drive

The HDD in my wife's black MacBook (2007, I think) won't boot up. I've run Disk Utility and have decided it's pretty much dead. I have a Carbon Copy backup, so the data is fine.
I've tried replacing the drive twice now, and the MacBook simply won't "see" the new drives. When I install the drive, nothing shows up in Disk Utility (run either from the install disc or the Carbon Copy backup drive in a USB enclosure).
The new drives are formatted (I even copied the bootable backup to one of them), and the computer sees them just fine if I install them in a USB enclosure and hook them up that way. When I put them in the computer, though, no dice. Her old, corrupted HDD still showed up in Disk Utility when I reinstalled it, but the new drives don't...
What am I doing wrong?!? What else can I try?

Well, I'm not too surprised with the WD drive, but am with the Seagate. I've installed numerous Seagates without ever having a problem. Most recently two XT500 hybrids in two MBPs. The WD drives on the other hand have proven problematic especially the Blue models.
In any event the problem could be jumpers or firmware configuration. The WD drive may be pre-configured to work on SATA-II 3.0 Gb/s busses, but the laptop only has a 1.5 Gb/s bus. So the drive's configuration may have to be changed. I don't believe that should be a problem with the Seagate drive, so I'm not sure what the problem with it would be.
I would contact each manufacturer's tech support to see if they can help sort things out for you. The fact that both drives work in an external enclosure does help a little since the interface cards mask certain pins on the drive that don't pass through to the internal hardware. Whatever that may be could be why the drives aren't being detected.

Itunes won't recognize new credit in Itunes

itunes won't recognize new credit in itunes store and goes straight to billing page so I cannot purchase anything; also play button won't activate when in itunes stor. Susanne

Hi Chris
Thank you for your help sorry it has taken me so long to reply to you.
I solved my problem with Itunes gift card after many frustrating hours. I went to purchase another song it did the same thing as before (went straight to the billing page) but this time I hit a credit card icon it asked me to bring up details; I deliberately entered wrong numbers so forth and so on. I deleted all the credit card details and hit NONE and I found I could then exit the page. That action seemed to trigger a correction for purchase; and I could then download without too much trouble.
Cheers
Susanne A

Mac Book won't recognize new drive

I have a Mac Pro 2.66 with 5 gig of RAM. I just purchased a 500 gig SATA 3 Seagate Barracuda from Newegg. When I install it my Mac Pro won't start at all. I get the "no" sign. I followed the directions and I checked the specifications and I thought this would work. I have plugged it in to ports 2. 3. and 4 with the same results. What am I doing wrong.
thanks
joedokes

So your regular boot drive is in bay 1, and you have tried the new one in 2 3 and 4?
Does it still boot up OK if you take the new drive out altogether or has something gone sick on your boot drive?
One of the standard things for hardware changes is resetting the PRAM, (restart holding apple, alt, P and R keys, hold keys down till after the third chime) but I have never had to do that when putting a new hard drive in. I would try this but wonder if the new drive is faulty.

ITunes Won't Recognize Optical Drive / Can't Burn Discs.

Hi. I’m having some problems w/ an installation of iTunes on a Windows 64 bit PC. Specifically, when iTunes is installed, Windows 7 no longer recognizes the optical drive, and I can't burn discs via iTunes. I’ve attempted to implement all the solutions identified here,
Optical Drive is No Longer Recognized, or "Disc Burner or Software Not Found" alert after Install
http://support.apple.com/kb/TS2308
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/TS1436
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
, and still find myself trapped in a vicious circle; i.e., (1) with iTunes installed Windows 7 no longer recognizes the optical drive, (2) Upon clearing the UpperFilters Value of GEARAspiWDM in the registry at {4De36E965 … } Windows 7 functions as expected and I can play cds in iTunes, but iTunes produces an error messages at start up along the lines of “iTunes did not install properly. Or, there’s a registry error ” In either case, I am not able to burn cds via iTunes.
My most rigorous effort amounted to (1) uninstalling all Apple products and third party GEAR driver update software via Control Panel, (2) a registry repair w/ Registry Mechanic and (3) reinstallation of all identifiable Apple software. Still the problem remains.
Apple I love you, but you’re bringing me down
From iTunes Diagnostics (w/ UpperFilters Empty (I notice the Diagnostic Utility is also seeking a LowerFilters entry. The registry doesn’t have references to LowerFilter at this location. Maybe that’s the problem?)) …
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 11.0.5.5
QuickTime 7.7.4
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0037B5E00A92****
Current user is not an administrator.
The current local date and time is 2013-09-03 09:58:34.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: ce02c1*****d19e716edbe5d8ac7*****
iPodService 11.0.5.5 (x64) is currently running.
iTunesHelper 11.0.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.

update ... ran sfc /scannow as admin. windows reports 100% integrity.

Old CD Burner Broke but iTunes won't recognize new external Burner

HELP!
My internal CD Burner (E-drive) broke and I installed a new external burner (F-drive). However, when I go to burn a CD, iTunes wants to burn to the old, broken internal drive.
I checked Preferences, Burning but the ONLY drive listed is the old broken "E" drive - there is no list of drives to choose from (it is greyed out and I can't choose or point to the new "F" drive).
Any thoughts?
Thanks
Diane

hmmmm. okay, let's try something relatively simple first ... a "reboot and repair".
reboot the PC. (very important.) now do a repair install of iTunes. in Add/Remove programs, select iTunes, click "Change" and then click "Repair".
if the repair install goes through okay, does the F show up in your Burning preferences?

Itunes Won't recognize cd-drive in Vista Ultimate

When I try to burn a cd in Itunes it says "Disc burner or software not found" in the top. I have Nero(latest edition), up to date itunes , up to date drivers, and have successfully burned cd's using nero. When I run the Diag, I get this:
Microsoft Windows Vista Professional (Build 6000)
NVIDIA AWRDACPI
iTunes 7.2.0.35
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
UpperFilters: SiRemFil (1.0.0.0), GEARAspiWDM (2.0.6.1),
Current user is not an administrator.
Video Display Information:
NVIDIA, NVIDIA GeForce 7600 GT (Microsoft Corporation - WDDM)
Connected Device Information:
DiskDrive, WDC WD16 00JS-00MHB1 SCSI Disk Device, Bus Number 0, Target Id 1, LUN 0
DiskDrive, WDC WD32 00AAKS-00SBA SCSI Disk Device, Bus Number 0, Target Id 0, LUN 0
CDROM, SONY CD-RW CRX230ED ATA Device, Channel 1, Target 1, Lun 0
CDROM, SONY DVD RW DRU-720A ATA Device, Channel 1, Target 0, Lun 0
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
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Would appreciate any help, thanks

I have the 64 bit version.
Okay. With a 2380 on a 64-bit version of Vista (or XP), try reinstalling the appropriate version of the 64-bit GEAR drivers that iTunes uses for burning and importing.
The GEAR drivers are available from the following page. (There are two different versions of the 64-bit drivers, so be sure to get the one that matches your hardware.)
GEAR drivers

ITunes won't recognize new Coldplay disc, MacBook Pro spits disc out

Anybody else? It won't even come up in the finder. It seems like it tries to read it and then it ejects.

Okay, found out the issue. It's about LAST YEAR's CD, but I can only imagine they made the new one much much worse
http://www.consumeraffairs.com/news04/2006/01/coldplay.html
Coldplay Can't Play
Band's New CD Comes with Onerous Limitations
By Martin H. Bosworth
ConsumerAffairs.com
January 4, 2006
Pop behemoths Coldplay have scored great success with melancholy hits like "Yellow" and "Shiver." But now the British foursome has something new to sing the blues about -- namely the fact that their newest CD, "X&Y," comes with so many restrictions on its usage as to be, in one irate fan's words, "virtually unplayable."
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Although the disc packaging does clearly state that the CD is copy-protected, the buyer doesn't know exactly what the restrictions are until they've bought the CD and opened it up. Worse, the restrictions prevent the CD from being returned or exchanged unless there is a "manufacturing defect."
The DRM restrictions prevent the CD from being played in "some" CD players, CD-recordable or rewritable hard drives, DVD players, game consoles such as a Playstation or Xbox, and prevents any attempt to copy the CD or "rip" the tracks to MP3 format. The CD's restrictions also prevent it from being played or copied on Macintosh PCs.
Capitol is a subsidiary of the EMI Music Group, which clearly has not learned any lessons from Sony BMG and their ongoing fiasco with spyware-infested CD's.
Sony recently reached a tentative settlement in one of several lawsuits accusing it of surreptitiously installing software on users' computers that can cripple them.
Although several enterprising listeners have found ways to copy or rip the Coldplay CD to their music libraries, by doing so they can face potential lawsuits, fines, and even imprisonment for violation of copyright. The ongoing battles over copyright protection of music versus the "fair use" doctrine have sparked increasingly hostile moves by record companies and fans alike.
Artists and bands may suffer in the long term as well, when angry fans choose not to buy their CDs due to the DRM restrictions added by the music labels.
As one Coldplay fan posting on an Internet forum put it, "The only way you and I can tell the record companies that we don't like the way they're kicking our butts adding this sort of technology' is by returning their crippled discs back to the store, or even better, steer clear of buying them ... I support the artists, it's the record companies that need a wake-up call!"
Message was edited by: sharper43

ITunes won't recognize new songs on my iPod

I put some new songs on my iPod with another iTunes on another computer. When I opened iTunes and plugged my iPod in the first time after I had added the songs, iTunes recognized the iPod but didn't do anything about the new songs. My iPod also stayed on the "Do not disconnect" screen. I had to press the eject button to safely disconnect it. I thought that when there were songs on the iPod that weren't on iTunes, iTunes would question you about whether or not to add them to iTunes. I have it set to "Manually Manage Music". So,
1. Is it possible to get iTunes to recognize the new songs?
2. If so, how?
thanks
iPod Nano, First Generation Windows XP

I thought that when there were songs on the iPod that weren't on iTunes, iTunes would question you about whether or not to add them to iTunes.
This applies to music purchased from the iTunes store, when the computer you're using is authorized to play music from that iTunes store account. It does not apply to music obtained in other ways, or if the computer isn't authorized to play that music.
(20450)

ITunes won't recognize new iPod

When I plug my new 30 GB iPod into the computer, the computer detects new hardware, but iTunes 7.0 doesn't recognize it.

First, see these basic troubleshooting steps:
The Five R's
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Itunes won't recognize RW drives to burn CD's

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I think it is a QuickTime problem. My 10.4.11 mini just lost its iSub after the QT update.
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ITunes won't recognize new iPod touch

Last night I purchased a new iPod touch. When I try to connect it to iTunes; I get the following message:"This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install iTunes again."
I have uninstalled (removed) my current version to iTunes andinstalled the latest version of iTune and still get the same message.
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ok i figured it out.. not what was wrong but what to do.. you have to restore your system without having the iPod connect of course.. then uninstall itunes and quicktime then delete every trace of them from your computer. (once you reinstall iTunes you will get back everything you had) then once you restart your computer reinstall itunes and restart your computer again. now plug ur iPod Touch in the computer and it will work then.
same thing happened to mine.. it took a while to figure it out but i got it...
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Itunes won't recognize new Ipod Nano 8GB

Hi, help someone please. The error I'm receiving is: "An Ipod has been detected, but it could not be identified properly. Please disconnect and reconnect the ipod, then try again".
Tried this several times and even reinstalled itunes... didn't work. Tried using a different USB port as well.
All other ipods are working fine when connected. I'm using Windows XP. HELLLPPP please !! it's my kids new Christmas present

I had exactly the same problem - heres the procedure I used - hope it helps ?
It looks a bit daunting but only takes a couple of minutes.
Disconnect iPod
Go into Start - Control Panel - Add/Remove programs
Select iTunes and remove ( don't worry all your music should be safe - mine was still there when I reinstalled )
Next go to apple website, disable your antivirus ( not sure if this is needed, but it's what worked for me) and download and install latest iTunes 9.0.
After installation - close iTunes
Reboot your P.C. and then restart your antivirus.
Next
Go into Control Panel again, then administrative tools( if you can't see admin tools select classic view from the left panel.
Then select computer management - then device manager
Scroll down the list in the right hand panel and expand the universal serial bus controllers section.
Connect your ipod nano - you should hear a bleep and then the details in the USB controllers list should change ( if iTunes starts just close it )
From the USB controllers list select the new addition - it'll either say apple ipod usb or Mass storage device something like that( whichever one has just appeared on connection of your ipod )
Right click on the new entry and select uninstall - at the warning message select ok
wait for it to complete the removal.
Right click the entry again and select scan for hardware changes, keep your ipod connected.
The computer should now find your ipod and reinstall the necessary usb drivers for you.
Next
disconnect your ipod
start iTunes
on your ipod - press and hold centre button and menu for about 8 seconds - apple logo will appear, - then press and hold centre button and rewind for 6 - 8 seconds- ipod will go into a diagnostic mode.
a list will appear on ipod screen
press the centre button and it will select the first parameter on the list then press menu - you will be returned to the diagnostic list but you will be on the second item in the list - once again press the centre button to access, then press menu to return to the list - repeat until you reach the last item on the list "restore". press the centre button and the ipod should restore - apple logo will appear and the ipod will reboot(wait for a minute or so for this to complete )
Now connect to iTunes - hopefully your ipod will show up on the left hand side ( mine did )
click on your ipod on the list - you should now have a screen showing your ipod - it may prompt you to download a newer version of software - click don't download.
on this summary screen select enable disk usage and then click apply - now wait it can take a little while to complete.
When it is finished the apple logo will be back at the top of iTunes.
O.k. this is the fun bit and needs to be done quite quickly !
Read this next section completely before you start
click restore on iTunes.
it will say something like download and restore, click this.
a progress bar will appear - saying extracting software
followed by another progress bar, restoring "your name" iPod
my progress bar then showed 3 or 4 blue dots traveling across the progress bar without actually making any progress.
while this is happening unplug your iPod
press and hold centre button and menu for 8 seconds - apple logo appears
then press and hold centre button and play until it says disk mode.
reconnect your ipod - the progress bar should now slowly complete and at the end say something like ipod will show up on itunes when it reboots.
wait for the apple logo to appear on your ipod, followed by the start screen ( select language )
disconnect
select the language you want to use as from new.
reconnect and then sync as normal - everything should now work.
This is what worked for me - it's a bit long winded but so far so good.
I hope this helps you - it took me about six hours of searching and messing around to finally get this working - my 2 daughters were driving me mad as their new Nano's wouldn't work !!!!

ITunes won't recognize my internal cd-rw/dvd-rw drive, but my Toast does???

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Is there any way around the locked songs?
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Download the Panther (10.3) version.
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Itunes won't recognize my ipod old or new one

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Hello crickettspeed,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
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If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
2. Restart the iPod Service
3. Restart the Apple Mobile Device Service
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Best of luck,
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Replaced Hard Drive, iTunes Won't Recognize New Drive

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