Replaced hard drive, missing software

My hard drive has been replaced (mac recall issue) and no longer has CS5 installed. Have tried inserting original discs but can't seem to reload it. Any ideas for retrieving lost software?

Try downloading the trial software from the link below. You can use your serial number from the discs packaging to activate it after you install it (assuming it does install).
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site.

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Replaced Hard drive, missing cds

My brother replaced the original Hard drive that was causing problems on my G5, but now I can't seem to find the cds to restore the software. I have cds for my iBook G4, but that's all. What can I do?
iBook G4 Mac OS X (10.3.9)

1) find 'em!
2) buy a copy of Tiger for $129 US and a copy of iLife for $79
3) find 'em!
4) call Apple, quote your serial number and obtain a replacement set for about $50 US
5) find 'em!
6) contemplate the fact that you don't have a backup on an external HD and how much simpler life would be if you had and how you will always make sure you do have in future, in case of similar eventualities.
7) find 'em!
8) ask your brother why he didn't make sure you had a full backup if he's such a computer whizz!
9) find 'em!
Cheers
Rod

After i replaced hard drive my bluetooth disappeared where can I find it?

After i replaced hard drive my bluetooth disappeared where can I find it?

If you are talking about the bluetooth software (to connect devices) then you can download it here!

Suggestions on replacement hard drive

I'm needing a replacement hard drive for a 733MHz 128MB 40G Quicksilver. Anyone with experience on certain brands?
Thanks,
Jason

Jason:
A 120GB (ATA-100 or ATA-133) drive is perhaps the optimum size... You've confirmed that Mac won't see more than the first 128GB of any drive connected to the native drive bus on the logic board. You may add a drive larger than 120GB to this bus (in case you find a larger drive for less money than a 120GB one), but only the first 128GB will be recognized after formatting. For larger drive internal use at full capacity, you'd need to add a PCI controller card to hook the drive to.
To physically install the drive, you need to correctly set the jumper pins on the drive and then connect it to the proper connector on the ribbon cable. (I assume that the current drive is working and you'll be duplicating the data on it to the new drive. If I'm wrong, please let me know.) One of the drives will be pinned as master (single master/single drive) and connected to the end of the ribbon cable; the other pinned as slave and connected to the inline connector. They get mounted one above the other in the drive stacking tray that's in the Mac. The new drive will come with the jumpers, mounting screws and a spare ribbon cable, so you'll have all that you need).
If you need help with this, let us know after you've purchased the drive (pin setting positions vary on different brands). Don't drive yourself crazy with the installation manual that comes with the drive, which is confusing and Windows-oriented. Also note that the accompanying software CD is useless for Macs. You'll instead simply use Disk Utility to initially format (initialize) the drive.
As for cloning, I think that the most user-friendly software is SuperDuper, which I'm pretty sure you'll find to be a snap to use. (I'm a long time fan of CarbonCopyCloner, but recently tried SuperDuper to familiarize myself with it and was very impressed by how friendly it is.) It walks you through the volume duplication process in a few easy steps.
Gary
1GH DP G4 Quicksilver 2002, 400MH B&W rev.2 G3, Mac SE30 Mac OS X (10.4.2) 5G iPod, Epson 2200 & R300 & LW Select 360 Printers, Epson 3200 Scanner

I work for a university and we have a legal apple vendor.Can we re-install macosx for a replacement hard drive for a old macbook?Just one example.

I work for a university and we have a legal apple vendor who we get to buy all our Apple products from.Can we (university) re-install macosx for a replacement hard drive once the hard drive gets replaced? How can we as the university IT department legally re-install macosx on a imac,macbook, macbookair etc. We would like to load customized macosx imaging software onto the mac machines(imac, macbook, etc ). The university has its own IT workshop and we would like our users to get their laptops back in the shortest turnaround time.

We're not "Apple Inc." here, just users like you.
So whatever we say is not an official statement, nor does it in any way, shape, or form represent the official or unofficial policies or opinions of Apple, Inc.
But I'll offer my quick opinion, having worked in information-systems and technology support in a wide variety of environments over many years.
Question #1. "NO!"
No tech support nor repair facility, even if "Apple-authorized", is automatically empowered to install or upgrade OS X on a replacement hard drive just because it is more convenient or time-efficient. When the repair is complete, the student should be expected to (re)install the operating system themself*!
Nurturing students (and occasionally dragging them, screaming and kicking!) as budding computer-, tablet-, smartphone-users to become digitally self-sufficient is a worthy goal that any institution of higher education must pursue.
Making students totally dependent upon "Mother Support" for every little thing about their personal digital devices is a grave disservice to both the students and the people who provide the support. Support-mothered students do become life-long digital dependents, instead of taking the required time to learn enough about the care and feeding of their digital "pets" to sustain them. Entreprenurial students may choose to become 'experts' and actually help each other with their devices, and even make money doing it. Some students may even be inspired/coerced to pursue a career in tech support!!!
*By all means, if the student requests additional help (re-installing the OS), then the University should charge the student a fair price for the service, provided that the user provides the OS on original or upgrade media, or in the case of the 'digital download' upgrades (for OS X 10.7 and 10.8) provides proof of purchase for the OS upgrade, or the original purchase receipt or other recognized documentation for the purchase of the computer showing the version of OS installed when purchased. Students need to learn about personal responsibility, economics ("What is MY time really worth"?), and proper record-keeping too!
Question #2. Regarding the customized imaging software, provide it on media or a link for students to download and install it. Make it their responsibility!
Message was edited by: kostby

Question about replacing hard drive

Hey everyone. I had a question about replacing a hard drive for a 2012 midyear pro. I have replaced hard drives before on windows machines, but this is the first mac I have owned. It didn't come with a hard drive when I bought it, but I do have mavericks installed on a usb. As far as a new hard drive, will any 2.5 laptop hard drive work? I read it needs to be 9.5mm thick. Is that correct? As far as I am concerned, hardware is hardware and should be the same as replacing a hard drive on a dell laptop but wanted to see if apple has any weird restrictions.
Also, is there anything I need to consider or be aware of when putting in a new hard drive? Or can I just hook up the hard drive and plug in the USB and install the software onto the hard drive. Thanks
Excuse and ny ignorance as I am new to macs.

scottrf8 wrote:
As far as a new hard drive, will any 2.5 laptop hard drive work? I read it needs to be 9.5mm thick. Is that correct?
Yes. Any SATA drive will do with those specifications.
Also, is there anything I need to consider or be aware of when putting in a new hard drive? Or can I just hook up the hard drive and plug in the USB and install the software onto the hard drive.
Assuming that the installer is functioning correctly, install the HDD in the MBP and engage the installer. You should come across a 4 option menu. Select Disk Utility from it. Open Disk Utility>Erase and format the HDD to Mac OS Extended (Journlaled). One you finish that, you may install the OSX.
Ciao.

Replaced hard drive now what help

I =have the crt imac snow edition, I replaced hard drive all I get is a blue globe on start up, I have the software restore disc have placed it in nothing happens tried the holding down c key to start from the cd, Nothinh happens I have read numerous threads hoping to find the answer.

First of all, are you sure the CD you inserted is truely bootable and designed for your iMac (and not specific to another different Mac)?
Anyways to reset PRAM, while turning on your iMac, hold down Option + Cmd + P + R (I know, hard to do that 4 key combo).. and you should hear some "boing" sound, wait until you hear two "boings" then you can release and try to hold down 'C' again to boot your CD... I think that's how that works... someone can correct me or clarify if I'm not 100% correct....
ANdrew

Replaced hard drive- will not reboot

Replaced hard drive on hp compaq mini cq10- 120ca because it quit working and the diagnostics said the hard drive was no good. Had a back up flash drive, but when I tried to reboot it says the bootmgr is missing. The mini did not come with any back up cd. What can I do to remedy this, and how can I verify the flash drive is bootable. When I connect the flash drive to another computer it looks like all of the backup files are there. It had windows xp home on it. Thank you.

Hi Tomilly,
The easiest way is to get a recovery image from HP, please call HP call center and request a recovery image either via USB drive or CD type depends on your configuration.
If your original HDD is still workable, please re-install this HDD back. Boot up the system and locate the HP recovery manager, there shall be an option to create recovery media which can store all your image including the OS to the media.
Best rgds,
Kick_OK
I work for HP.

Replaced hard drive and iTunes does not recognize my laptop

My 2011 MacBook Pro froze up and when I rebooted the folder error came up. Replaced hard drive with a SSD drive and my new OS has a new name. When I logged into ITunes I had to delete an account due to my limit being reached. My old Mac ID was showing and it was signed up for the cloud at a fee of $24.00. The same MacBook but with a new hard drive had a new ID and I can not restore any of my pics or ITunes music. Am I missing a step or can I rename my Mac so it will match my old ID? If I rename it can I download my old info off of ITunes?? Thanks

I'm not following much of the question and for me it would help to get some terms straight. You only "log into" the iTunes Store (online). What account was this and what limit??
Old Mac ID? Your AppleID is what you use to log into the store. It does not change with computers. You always use the same one, perhaps updating the email address from time to time.
By the cloud do you mean iTunes Match?
Sure, your computer hard drive has a new name (you can rename it -- my series of drives have kept the same name for 23 years now). That doesn't affect logging into the Store. Start up iTunes, log into the Store using your same Apple ID, download available past purchases, and if you have the Match service download your other music too. You may have to authorize the computer again. I don't know which part of the computer is used for authentication and if that got lost with the old drive.

IPod 4th Gen Click Wheel replaced hard drive; problems

Ok, So I replaced the 20gb hard drive with a new EXACT replacement hard drive, no other problems with iPod. But iTunes will not recognize it because the hard drive is not formatted. I tried formating it with Disk Utility but keep getting error messages. Im not sure what format to use. When the 4th gen came out Intel processors werent here so Im sure I need to simply format as Mac OS Extended. There is no HFS= format in Disk Utility. Im lost as to what to do. Please help??!

hmm - curiouser and curiouser
I've now managed to get it to manually update (after iTunes took 100% of system resources and I had to force quit it...) but that still doesn't really help me with the auto-sync feature which still won't work
aaaaaaggggggghhhhh

MacBook Pro does not boot past apple screen after replacing hard drive

After replacing hard drive on MacBook Pro 13 inch early 2011 model, the screen only boots to the apple logo. Do I need to re-install the OS?

The problem is that the OS is not in any where else of the MacBook Pro than in the HD / SSD. If you replace the Hard Drive, then you will need to Re-install OSX into that hard drive, it's pretty easy.
1) Power up your Macbook Pro, as fast as you can press and hold the Option key (ALT). You'll see that it opens the bootable-devices you have, you'll see a Recovery partition, click it.
(If the Hard Drive contains data do the following)
2) In the menu select Disk Utility.
3) In Disk Utility go ahead and select the Hard Drive that is inside the MBP.
4) Erase the content.
(If the Hard Drive contains no data continue with the following jumping the last 3 steps).
5) Select Re-install OSX.
6) Select the Hard Drive in which you want to install it.
Follow the steps of everything else (it should take approximately 1 hour to do the whole thing).
Hope this helps!
Later.

I went to Mac Store and had replaced hard drive because I encountered 4HDD ERROR(hard drive failure). I had backed up my old hard drive by TIME MACHINE regularly. Now how can I restore everything I had?

I went to Mac Store and had replaced hard drive because I encountered 4HDD ERROR(hard drive failure). I had backed up my old hard drive by TIME MACHINE regularly. Now how can I restore everything I had?

Thanks for your response.
I had tried COMMAND+ALT+R which led me to directly to INTERNET RECOVERY via wifi. After 1 hour or so it dropped me at the same point.
I've tried MIGRANT ASSISTANCE as well, it kept on LOOKING FOR OTHER COMPUTERS even though I clicked on TIME MACHINE BACK UP USING EXTERNAL HARD DRIVE
so what to do now?
P.S. Guys at MacStore were so careless to even listen to me when I asked them about retrieving back up :(
Please help

I have an iMac 21.5 inch purchased in 2011 with a failing 1TB Seagate hard drive. Can I get a replacement hard drive?

I have an iMac 21.5 inch purchased in 2011 with a failing 1TB Seagate hard drive. Can I get a replacement hard drive thru the Apple Replacement Program? I did purchase the Applecare Plan but it expired in Dec. 2013.

FWIW, if you purchased the iMac in 2011 and purchased Applecare, you are covered for a total of 3 years. You mentioned yours expired in December 2013 - that cannot be unless you bought yours in 2010. If you bought it in December 2011, you should still be covered until December 2014 - if so, contact Apple/make a Genius Bar appointment quickly so the replacement is covered by the warranty. The hard drive replacement program might have expired, but as long as you're covered by Applecare, a drive replacement is covered.

Can anyone help me with advice for a replacement hard drive

Hi there,
Can anyone help me with advice for a replacement hard drive and RAM upgrade for my Mac Book Pro 5,3
Its 3 years old & running Snow Leopard 10.6.8
I do a lot of audio & movie work so performance is important.
The logic board was replaced last summer & I was advised to replace the hard drive then...oops
Anyway it has limped on until now but is giving me cause for concern...
I have found a couple of possibilities below...so if anyone does have a moment to take a look & help me out I would be most grateful
http://www.amazon.co.uk/Western-Digital-Scorpio-7200rpm-Internal/dp/B004I9J5OG/r ef=sr_1_1?ie=UTF8&qid=1356787585&sr=8-1
http://www.amazon.co.uk/Kingston-Technology-Apple-8GB-Kit/dp/B001PS9UKW/ref=pd_s im_computers_5
Kind regards
Nick

Thanks guys that is so helpful :-)
I will follow your advice Ogelthorpe & see how I get on with the job!!! Virgin territory for me so I may well shout for help once my MBP is in bits!! Is there a guide for duffers for this job anywhere??
& yes in an ideal world I would be replacing my old MBP but I'm just not in a position to do that at the moment....let's hope things pick up in 2013
All the very best
Nick

My 2010 imac does not recognise my time machine since I had the Seagate replacement hard drive. Any thought from anyone? The External hard drive is a 1 TB seagate

My iMac (2010 intel model) does not recognise or communicate with my external seagate drive as a time machine for back ups since I had the 1TB Seagate replacement hard drive as part of the replacement prgram with OSX LION 10.5.8 installed.
Is this because I need to update the time machine drive itself?

This excellent Support article may help you solve that TM problem:
http://pondini.org/TM/Troubleshooting.html

Replaced hard drive, missing software

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