Replaced my hard drive and can't sync with PC

Hello, I had a fault on my PC and have had to have the hard drive replaced. I have loaded iTunes up from the web site and connected my iPod. I did backup my library prior to having the disc replaced and have managed to bring it back in. However, it says that the purchased music won't sync as the PC isn't authorised.
can anyone help?
  Windows XP  

You need to play at least a part of songs purchased from the iTMS to authorize them. They won't copy to your iPod until you do this.
How to transfer Purchased Music from iTunes to your iPod
iTMS Song and Computer Authorization
If you've played & authorized them in iTunes and they still skip, try this. De-authorize the computer in iTunes/Advanced menu, then re-authorize it. You re-authorize it by playing one of the songs purchased from the iTunes Music Store within iTunes. It should ask you for your Apple ID and password, and then the computer will be authorized again. Sync your iPod with iTunes, and those songs should play on the iPod once again.
Another common cause of this is not having the latest version of iTunes.
If you are using the latest version of iTunes (6.0.4), then you need to make sure your iPod software is up to date also. Get the iPod Updater software, install it, run it and update your iPod.
When you have done this, authorize your music in iTunes by playing a few seconds of it within iTunes, re-sync your iPod, and it should transfer by whatever synching method you choose.

Similar Messages

  • I had to replace my hard drive and can't get my Photoshop CS2  9.0.2 to activate.  I have tried both the phone and the website and have both the serial number

    I had to replace my hard drive and can't get my Photoshop CS2  9.0.2 to activate.  I have tried both the phone and the website and have both the serial numbers.  I can't find a number that works to speak to a live person at Adobe.  I need to reduce the pixel size TODAY on some photos and need the program.  Is there another way to reduce pixels if I can't get my Photoshop running today?

    Intertech Design wrote:
    Where do I get the specially assigned serial number?????  I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
    Follow the prompts at the link provided by Ned.
    Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
    It's free for existing owners of CS and CS2. Nothing more to purchase.

  • Replaced my hard drive and can't get snow leopard back...

    I replaced my hard drive and reinstalled the operating system using my "Leopard" install CD.  But I had purchased "Snow Leopard" and now have no idea how to get "Snow Leopard" back.  Itunes won't work for some reason...everything else is fine.  I do have my time machine...but I had so much junk on their I don't want to just restore it...  I want a fresh computer with what I had purchased..."Snow Leopard"...so that I can maybe upgrade to Mountain Lion.
    Can someone help?

    You need to reload it from the DVD you used to install it. If you've lost that, the online Apple Store sells them.
    (72872)

  • Old hard drive died; can't sync with new HD

    Hello!
    I recently replaced my hard drive on my computer. When I go to sync my nano, it gives me the option only to "Erase and Sync" my ipod with the music that is already on my hard drive. This would mean I would lose everthing on my nano, including some rather pricey audiobooks. Obviously I want to save these files. Is there anyway to move the information from my nano to the ipod program? I have already "authorized" my new hard drive with itunes.
    Thanks,
    Brad in Dallas

    Connect your iPod to your computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod
    Once you are safely connected there are a few things you can do to restore your iTunes from the iPod.
    The transfer of content sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers
    TuneJack Windows Only
    iPod2PC Windows Only
    iGadget Windows Only
    iDump Windows Only
    SharePod Windows Only
    iPodRip Mac & Windows
    YamiPod Mac and Windows
    Music Rescue Mac & Windows
    iPodCopy Mac and Windows
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay.

  • I had to replace my hard drive, and I don't have access to my sync code to get my bookmarks into my new browser. How do I get my sync code if I don't have the original email containing it?

    I had to replace my hard drive and need to get my bookmarks from my sync account, but I don't have access to my sync code. How do I get it or can you send it to me again. It was in my email on my bad hard drive. Thanks.

    Intertech Design wrote:
    Where do I get the specially assigned serial number?????  I don't want to have to purchase anything since I already bought the CS2 and I don't need a newer version.
    Follow the prompts at the link provided by Ned.
    Everything's there including your new CS2 non-activation download file and your new non-activation serial number.
    It's free for existing owners of CS and CS2. Nothing more to purchase.

  • I had to replace my hard drive and when I plug in my iPad, itunes says  it is synced with another computer, and asks to erase all my data. Help!

    I had to replace my hard drive and now when I plug in my iPad, itunes says it is synced with another library

    That is because the iPad can only "sync" to one iTunes library at a time. You can move all of the iPad contents into a new iTunes library. This discussion will give you a lot of useful information.
    https://discussions.apple.com/thread/3305461
    This one is Mac specific - not that it is any different except for the iTunes menu.
    https://discussions.apple.com/thread/3445538?start=0&tstart=0
    Remember to authorize the computer in iTunes first - From the iTunes menu go to Store>Authorize this computer.

  • HT1473 I recently had to replace my hard drive and lost my iTunes library. Now I cannot transfer the library from my iPod to iTunes on the new hard drive (same computer). How can I complete the transfer?

    I recently had to replace my hard drive and lost my iTunes library.  When I try to transfer the content from my iPod to iTunes on the new hard drive (same computer), it would only let me transfer iTunes store purchases. How can I complete the transfer of all the content on the iPod back onto the computer?

    Recover media from iPod
    See this post for options on moving your iPod data back to your computer.
    tt2

  • I replaced my hard drive and I backed up my files on an external hard drive but when I reloaded my iweb to my imac none of my files were on it so I can't make changes to my Published web site have I lost my files what can I do

    I replaced my hard drive and I backed up my files on an external hard drive but when I reloaded my iweb to my imac none of my files were on it so I can't make changes to my Published web site have I lost my files what can I do

    By default iWeb keeps its data in (user)/Library/Application Support/iWeb in a file named Domain. Without this file you cannot proceed (other than by recreating the site from scratch using the published version as a reference) so you need to locate it on the original disk.
    To confuse matters, Apple have hidden the user’s Library folder in Lion and Mountain Lion to casual viewers, in an attempt to stop new Mac users messing their machines up. To access it, in the Finder go to the ‘Go’ menu and hold down the Option (Alt) key; the Library folder will appear as a choice.

  • I replaced my hard drive and lost iPhoto. Is there a way to retrieve?  I can not find the starter discs that came with my Macbook Pro.

    I replaced my hard drive and lost iPhoto. Is there a way to retrieve?  I can not find the starter discs that came with my Macbook Pro.

    Customer Service: Contacting Apple for support and service - this includes international calling numbers. You can purchase replacement discs from Apple.
    Or, you can upgrade to Lion or Mountain Lion:
    Upgrading from Snow Leopard to Lion or Mountain Lion
    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
    If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
    A. Upgrading to Mountain Lion
    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
         OS X Mountain Lion - System Requirements
           Macs that can be upgraded to OS X Mountain Lion
             1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
             7. Xserve (Early 2009) - Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.
         For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
    B. Upgrading to Lion
    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.

  • I can't find how to redownload Acrobat Pro X. I had to replace my hard drive and have to reinstall all my apps.

    I can't find how to redownload Acrobat Pro X. I had to replace my hard drive and have to reinstall all my apps.

    http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  • I replaced my hard drive and itunes wants to wipe my music off my iphone

    How do i re-install my music from my iphone to my computer after replacing my hard drive and re-installing itunes?  It tells me my music will be lost if I try to sync.

    Can you remember what the permissions problem was that you had before? You may need to reinstall OS X from scratch and not reinstall anything from your Time Machine backups. To be on the safe side you should reinstall all third-party applications from scratch, as well. Then only restore from your backup your document/data files.

  • My HP computer's hard drive crashed.  I have replaced the hard drive and reinstalled all of the software.  I have copied my I tunes library from my backup hard drive to the new one.  How do I restore the permissions?  This is the 3 rd time I have had to d

    My HP computer's hard drive crashed.  I have replaced the hard drive and reinstalled all of the software.  I have copied my I tunes library from my backup hard drive to the new one.  How do I restore the permissions?  This is the 3 rd time I have had to do this.  THe share screen says you are limited to 5 ??

    No backup is not good.
    You can transfer itunes purchases from an ipod.  File>Transfer Purchases

  • How do I retrieve my purchased songs and playlists from my iTunes account? I have just had to replace my hard drive and have lost pretty much everything!

    How do I retrieve my purchased songs and playlists from my iTunes account? I have just had to replace my hard drive and have lost pretty much everything!

    You can redownload your iTunes store purchases, but you'll need a backup to recover the playlists.

  • I had a repair done at the apple store where the replaced my hard drive and copied my other hard drive over to the new one.  Everything is fine except the time machine wont reconnect to my old file and is trying create a new file but not enough space?

    I had a repair done at the apple store where the replaced my hard drive and copied my other hard drive over to the new one.  Everything is fine except the time machine wont reconnect to my old file and is trying create a new file but not there is not enough space for both files files? Do I need to do something to have it continue to update my old file instead of recreating a new one?

    Depending on what version of OSX you're running, and how the data was transferred, you may be out of luck.
    If you're running Lion, and your backups were made to a directly-connected external HD (ie, not a Time Capsule or other network location), you may be able to get Time Machine to "associate" the new disk with the old backups.  See #B6 in Time Machine - Troubleshooting, especially the pink box there.
    If you're running Snow Leopard, you might be able to do a full system restore of your backups to the new HD.  See Time Machine - Frequently Asked Question #14 for detailed instructions.  That should leave a "trail" that Time Machine can follow to "associate" the new drive with the old backups.  Unfortunately, that doesn't always work, and there's no way to do it manually, as there is with Lion.

  • TS1717 I replaced my hard drive and reloaded itunes.  Now I get a message thatitunes library.itl cannot be read because it was created by a newer version of itunes. What do I do?

    I replaced my hard drive and reloaded itunes.  Now it won't open and I get a message that the file itunes library.itl cannot be read because it was created by a newer version of itunes.  What do I do?

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates
    EDIT: My apologies ... it'd be better to start straight in with the following user tip:
    Empty/corrupt iTunes library after upgrade/crash

Maybe you are looking for