Replaced phone but the buttons don't work, and the screen glitches.

I just got a new iphone 4s because the other one I had, the speaker slowly quit working. I got this new one, and the home button and the lock button doesn't always work, maybe 30% of the time. You have to keep clicking it. Then, the screen cuts in half with the negative home screen. I have warranty on my old phone for over another year, but did that warranty carry to this phone? I need help.

Take the iPhone back, show them the problem and get another iPhone. You are covered at least until your original warranty runs out.

Similar Messages

  • All 3 bottom buttons don't work, and my screen flickers on and off every 5-10 seconds.

    I haven't any new software updates ... and there is no physical damage to my phone ... any explanation?

        LisaHikes, No need to have the phone blues or visit a store. We can help you troubleshoot the device here and review replacement options (if necessary). What exactly happens when you use the buttons? Please share details. How long have you had this issue with the device?
    SheritaH_VZW
    Follow us on Twitter
    @VZWSUpport

  • Iphone seems to be working but only shows apple logo, itunes sees the phone normally, when i restored it appeared successful and itunes tried activating my phone but the screen only shows apple logo nothing else???

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    It can take a few minutes to reinitialize, but if it stays on the Apple logo for as much as 10 minutes there is something seriously wrong. Try restoring again, and set up as a new phone rather than installing your backup. If this fixes it you have a corrupt backup. If this doesn't fix it the phone is broken. Or possibly jailbroken.

  • Help my ipod's home button and lock screen button don't work and i think it is frozen idk what to do it tries to turn off but never turns off

    my ipod doesen't work and i think it is really frozen they keep sending messages but i keep taping on them and doesen't take me to the messges i have been using it all day long and it was kind of fine but today at night it  doesent  work that fine than today i don't know what is wrong with it

    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I need to get into my phone, but the screen is completely unresponsive.

    I have the iPhone 4 and a few months ago, I dropped my phone and the screen shattered. Now the screen is completely unresponsive and I would like to access my contacts, texts, calls, etc.. Is there anyway I could get into all of that through iTunes or at least my computer?
    It's been this way for about a week and the texts and calls are flooding in and I can't even let these people know my phone doesn't work. Which *****.
    *I don't have the money to replace/fix my phone at the moment, so I need to find an alternative.
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    -TMB

    You cannot access the phone via the computer. You could try and backup the phone and try and access the backup via a 3rd party software, however most of them cost. Touchcopy is a good one to see the texts, but I'm not sure it will allow you to look at the call lists.
    I suggest you find a dumbphone so you can at least handle texts and call since you cannot afford to fix the device right now.

  • My iPhone 3gs lock button doesn't work and my screen turned black.

    My iPhone 3GS screen just froze and turned black..normally I would just be able to press the lock button and the home button and it would fix it..but the lock button doesnt work..I'm kind of stuck...

    In case you are not succesful, there is a trick-around:
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  • I have MacBook late 2007 screen works but all the buttons don't work and it was in a room that had steam in it

    Help me please

    You don't say how long ago it was in the steamy room.
    If it was just recently, then I'd try shutting down the MacBook, then putting it in a warm, DRY environment for a week in the hope that any condensation is evaporated away.  I'd keep the MacBook open to encourage drying. Don't be tempted to keep trying it during this process. Just be patient.  However, changing its orientation every day might speed up the drying process.
    It's possible that condensation might be shorting out part of the circuitry.  If this is a case then there might be permanent damage to the electronic components, but there's a good chance things might recover once it's dried out.
    If it hasn't recovered after a week then I think your only option is to take it to a repairer.
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  • The minimize, maximize and close buttons don't work, and I can't select any items in drop-down menus.

    Running Firefox 23.01 on Windows, and two days ago I lost the ability to maximize, minimize or close windows via the buttons in the upper righthand corner. I also am unable to select a choice in dropdown menus, and for good measure I cannot x out of the About window that popped up went I wanted to check my version number!
    I've looked in the support forum and seen that this is not an uncommon problem. However, I have tried every suggested solution I could find - reset Firefox several times, turned off hardware acceleration, opened in safe mode and finally uninstalled and reinstalled the program (deleting the old program folders before reinstalling as recommended - and nothing has worked.
    Any help would be greatly appreciated.

    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

  • My buttons don't work and warranty is expired, can i still get it fixed?

    my warranty is expired, but can i still bring it in to apple and get it fixed for free?

    If your warranty has expired, you will not get your iPhone fixed for free. Apple will exchange it if it's indeed a hardware problem, but you'll have to pay their standard service fee: $199 if you're in the US.

  • Home button off button don't work and I am stuck in an advertisement that I don't even want to be in

    Hi wisp1010 here my iPod is jammed up tell me your email and ill send you a vid of the problem

    If you can't get to another screen you will have to connect the iPod to your computer and restore via iTunes:
    - Restore from backup. See:                                                
      iOS: How to back up
    If you can't do that:
    Try:                           
    - iOS: Not responding or does not turn on
    When it says place the iPOd in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single ClickFor MAC or PC           
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • After IOS8 update my iPad runs slow, most games don't work, and touch screen isn't as responsive.

    I installed IOS8 on my iPad2 now my iPad runs slower than before.  Most games do not run. The touch
    screen doesn't seem to be as sensitive.  I have done all off/on and resets: no luck! Anyone else having similar problems?
    very frustrating. Wish I could back up!

    (A) Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.
    (B) Try reset all settings
    Settings>General>Reset>Reset All Settings
    Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset

  • IPad 2 Rotation, Sleep, and Volume Buttons Don't Work.

    I have an iPad 2 running 7.1.1 (11D201) and just yesterday the sleep sleep and volume buttons don't work, and the screen won't rotate at all.  I have already tried the following:
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    Power cycling it
    Held the sleep and menu button to reset it (the button worked for that at least)
    Done a network reset
    Reset All Settings and restored from backup
    Reset All Settings and restored from iCloud
    Erase All Content and Settings and restored from backup
    Erase All Content and Settings and restored from iCloud
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    Go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again.  Also, if you have IOS-7, read this.

  • Button don't work in datatable

    Hello,
    this a strangely problem. I put a button with actionlistener in a datatable, but this button don't work after i click it. The button outside the datatable works fine. I use ObjectListDataProvider in this datatable. I have tested ObjectArrayDataProvider in datatable too, the button works now. I use JSF 1.1.
    Can anybody help me? Thanks!
    Bo

    Hi BalusC, i have saved the datamodel (a ArrayList) in SessionBean. It can't be null. The rows of table display correct. I don't understand, why functions buttons with ObjectArrayDataProvider, but not with ObjectListDataProvider?
    I found a page with same problem: http://forum.java.sun.com/thread.jspa?threadID=549675&tstart=30

  • Acrobat 7 button rollovers not working and crash acrobat

    Indesign CS2 Acrobat 7
    I have created in Indesign CS2 an interactive front page cotaining buttons with links to 5 documents. These 5 documents have buttons for next page, previous page etc. and a link back to the front page.
    When these files are burnt to a CD and opened on certain pcs recently upgraded and CS2 reinstalled, the rollover buttons don't work and cause Acrobat 7 to crash. However on other pcs these files work fine.
    My thought was the CS2 software that was reinstalled had been corrupted in some way, so this was installed again but the problem still remains.
    THe odd thing is that interactive elements that were produced before the reinstall work fine.
    Any suggestions are welcome on how to solve this problem.
    Many Thanks,
    Tony

    Welcome to the forum.
    Not sure exactly how the PS3 handles Sub-picture Highlights (what appears in the Over/Selection state), as I have never used one.
    To see the layout of the Menu better, can you post a screen-cap from Photoshop, with the Layers Palette open, and the Button Layer Set of one of those Buttons twirled open, and with the Visibility of the Sub-picture Highlight turned ON? That will give us the opportunity to see if something is wrong with the naming conventions of the Button Layer Set, and also see what the Highlight should look like in its rollover state.
    If necessary, this ARTICLE will give you some tips on the screen-cap.
    Good luck, and maybe a user, who knows the PS3 will drop by with a quick and easy "fix."
    Hunt

  • I was using my iPhone 5 and the screen randomly went black. I can still hear incoming calls but the screen stays black and unresponsive and stays black. My lock button stopped working last week so I can't restart the phone. What can I do to solve this?

    I had an appointment this morning with Apple to try and solve the problem with my lock button ranomly not working anymore and a few hours before my appointment with the Apple store i was using my phone and my screen randomly went black and stopped working. And the p.roblem now i cant use it. I tried restarting the phone but I can't restart it due to my lock button not working so i need help with a solution on what i can do. I missed my appointment today because i could no longer use my phone and i'm now stuck using my laptop. I did also try connecting it to my MacBook but the screen was still unresponsive and black. I rescheduled my appointment to Monday to see what is wrong with my button and screen but in the meanwhile i would like to know if there is anything i can do or if i would just have to wait until monday and take it in to Apple. Any help would be really appreciated as i am phonelss for now until i take it in to Apple in a few days. Thanks.

    You wrote...
    ' What can I do to solve this'
    What have you tried...?
    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...

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