Replacemen​t Tour email now not working

I had my tour replaced under warranty. I backed up the old one. I restore the new phone...everything looked fine...everything there but NOW my new phone wont send or receive email. Both accounts (charter and gmail) shows on the phone but they dont get or receive email. I tried the resend books and reregister phone.... it still doesnt work at all. (neither charter or gmail)...text and internet are fine.

The only real thing you can do is to continue to resend the service books...
Or go to OPtions > Advanced > Service Books and delete those currently installed that have your email address in them.
Reboot:  With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Then resent the books again.
Question, can you send a PIN to PIN message?
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