Replacement airport express won't connect to internet

Why can't I get my replacement airport express to connect to the internet

Wonder if you can direct me to any past or present solutions. I have the new Airport Extreme tower. Actually I'm trying number 2 thinking the problem was number 1. Apparently not. I've done multiple factory resets. Even waited couple hours to try reinstall because my provider said there is a Mac or max filter and wait. Anyhow once I'm able to get the AE online(green) not internet connection. I brought my Airport express in and hooked it up and in blink of an eye it's online with internet. Even phone companys stock modem connects. Interesting that the A express summary lists the DNS addresses and domain. Took this information and tried putting it in when retried the AE. No luck. The First  AE worked for over week. Phone tech checked switch at office and did line ping.
My DSL provider uses DCHP.Sorry I forgot the name of the box outside at my phone line where DSL connects. Inside I make connection phone jack and ethernet cable.
As I said I've done every form of power down reset. Any suggestion be appreciated. Next stop be Apple.

Similar Messages

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    It is possible to have a green light on the Express if some network errors are overlooked, so it may be necessary to reset the Express back to factory default settings and start over again.
    Keep in mind that some networks will not allow a router to be added to the network, so a computer might work, but a router may not.
    What model number of AirPort Express do you have?
    What operating system are you using on the MacBook?
    Do yo know if the Express has been configured to operate in Bridge Mode?

  • Airport Express won't connect to internet

    I configured the AX from factory settings about 3 times. I tried configuring with "using DHCP." I've tried to manually enter the IP address info to both the AX admin utility and through my macbook preferences. I've followed all the trouble shooting tips. I've restarted everything I can restart. I've even changed ethernet cables.
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    Ok, let's double-check your AX's settings...
    AirPort Express Base Station Setup (AX) w/High-Speed Cable Modem
    Modem/Router Power ReCycling (optional)
    - Power-off the Cable modem, AX, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
    - Power-on the Cable modem; Wait at least 30 minutes.
    - Power-on the AX; Wait at least 5 minutes.
    - Power-on the computer(s)
    Perform a "hard" reset of the AX (optional)
    - (ref: http://docs.info.apple.com/article.html?artnum=108044)
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    With the network components powered down, set up the AX, using the AirPort Admin Utility, either connect to the AX's wireless network or connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, try these settings:
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    - Base Station Name: <whatever you wish or use the default>
    - AirPort Network Name: <whatever you wish or use the default>
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    - Wireless Security: Not enabled
    - Channel: Automatic
    - Mode: 802.11b/g Compatible
    Internet tab
    - Connect Using: Ethernet
    - Configure: Using DHCP
    - WAN Ethernet Port: Automatic
    Network tab
    - Distribute IP addresses (checked)
    - Share a single IP address (using DHCP & NAT) (enabled)

  • 802.11n Airport Express won't connect to Internet

    Hi,
    I have recently purchased a new 802.11n Airport Express which works fine with the Airport Utility, but will not connect to the internet through the Ethernet.
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    Welcome to the discussions!
    You mentioned that you had a cable modem. Although the ISP will claim otherwise, in many cases it will take 20-30 minutes for a modem to completely reset. The reset is needed whenever you change the device that is directly connected to the modem.
    Power down the modem and pull the battery if it has one. Power down the rest of the system as well.
    Power up the modem first and let it run for 5-10 minutes, then the Express for a few minutes, then your computers.
    Once you get things going, we can look into the next puzzle of extending the network. Please post back when you have the "green" light and internet.

  • Airport Express won't connect to internet via WAN ethernet

    I have new model Airport Express (AE)
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    If you get all three together, "Ethernet unplugged" would pretty much explain the other two errors. Troubleshoot that first.
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  • Can i transmit music from iphone to airport express without being connected to internet?

    can i transmit music from iphone to airport express without being connected to internet? just from phone to express via local network or whatever it's called.

    Do you mean Lan cable? Can this be done wirelessly from itunes to airport express without the internet connections?  I can't connect to an airport express that's not connected to the internet.

  • I have recently changed my bt home hub and now my airport express won't connect to it? Any suggestions?

    I have recently changed my bt home hub and now my airport express won't connect to it? Any suggestions?

    Anytime you change out a modem or modem router like the HomeHub, the AirPort Express needs to be reset back to factory default settings and then set up again.
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    Power up the Express for a few minutes
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  • I changed cable providers and now my Airport Express won't connect to the Internet.  How do I fix this?

    I changed to Time Warner cable.  Upon doing so, my Airport Express lost its connection to the Internet.  When I run the Airport Utility, I am stuck at the first step, which says the AE doesn't have any DNS server addresses.  What are they and how do I find out what they should be?  And if I supply them, will that fix the problem?

    Have you performed a Factory Default Reset on the AirPort Express?
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    The Express is "looking" for your old modem, but it does not "see" 'it because it is no longer there...so it can't connect to the Internet.
    If you have not already tried the Factory Default Reset and you need more info about this, post back for more details.

  • Airport Express won't connect to Extreme by ethernet

    Hi,
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    b) Airport Express #1 setup to wirelessly extend network
    This has worked fine for quite some time.
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    After many tries, I finally tried connecting it wirelessly.  This worked, and I was able to see AEX#2 in the Airport Utility.  But, when I then tried to connect it by ethernet, it shut down my entire network.  I can not anywhere find step by step instructions on how to connect the AEX by ethernet to the Extreme.
    I have reviewed http://support.apple.com/kb/HT4145 but find no help there.
    Looking forward to some great help.
    - Blue

    If I switch Express#2 (the one I would lilke to connect by ethernet) to "create" a network, with the same SSID and PW, then I can only see Express#2 in the utility and the Extreme and Express#1 dissappear.
    As soon as you set the Express #2 to "Create a wireless network, the setting for Connection Sharing will change from Bridge Mode to Share a public IP address. That is likely what is throwing you off.
    Setup Express #2 to "Create a wireless network" using the same wireless network name, same wireless security and same password.
    The next...and last....and critical....step before you click Update must be to change the setting for Connection Sharing from Share a public IP address to Off (Bridge Mode).
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    Power off everything in any order you want.
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    You get the idea....keep starting devices one at a time until the entire network is back up.
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  • Airport Express won't connect

    I have a G4 quicksilver tower and a G4 ibook. I recently bought an Airport Express to use for wireless internet and printing. I have a cable modem and am setting up the AEX on the tower.
    When I set it up as connect using Ethernet, configure using DHCP, all I get is the flashing amber light. Changing the security didn't help with that either.
    When I change the it to conect using PPP over Ethernet, I get a green light, but it can't find a PPPoE. Is the account name/service name something that I need to get from my ISP? (They said to use the DHCP)
    Is there another setting that can be changed? I'm not real tech-savvy, but it's been two weeks and this is driving me nuts!
    Thanks for any help/advice

    Amy I'm had a similar problem while connecting my AX to my G4 to use with my windows laptop. (Still not getting internet but I do have a green light! lol)
    Mine was blinking amber because I had to tell AX it was ok to NOT have a security setup.
    Go to Finder->Applications->Utilities->Airport Utility. When the dialog box opens you'll see the AX on the left. DOUBLE click it and another dialog box opens. In the summary tab you'll see a list down the left side. Hover over and click "security" you should be able to "allow" the set up without security. That worked for me. Of course you can always enable WEP or WPA and that should remedy it as well.
    Good luck...
    iMac G4   Mac OS X (10.4.8)   Windows XP Laptop

  • Help. My Airport Express won't connect with Charter Internet???

    I just got Charter internet today, I'm trying to set it up from my PC so that it can connect wirelessly to my iMac, ipods, xbox etc and everytime I try and configure it, it says I have an invalid IP address. Does apple's airport express not work with Charter???

    Suggest that you follow the instructions provided by forum expert Tesserax in this User Tip:
                     AirPort - Complete Power Recycle

  • Airport Express won't connect to the internet

    Help! I woke up this morning to find, after almost six months faithful service, I could not connect to the internet on my iBook G4. I was recieving the signal from my Airport Express, but Safari and Network Diagnostics was saying that I was not connected to the internet. I have tried un- and re-checking the airport box in System Preferences and putting in DNS servers to no avail. My Airport now seems to be a useless white lump.

    same thing happens to my wireless system from time to time. unplug the wireless express from the ac power, press the reset button with a ball point pen and plug back in to the ac power while holding in the reset button, wait for three flashes from the led then release the reset, should put you back on line in about a minute.

  • AirPort Express won't connect because of self-assigned IP address

    For years, my old AirPort Express worked just fine. Then it quit (no little lights, no action), so I bought a new one.
    Now I am running into the dreaded "apple self-assigned ip address 169.254.29.74" error, which is apparently a chronic Apple thing. There's discussion all over the internet about it, and nothing seems to help.
    First, the equipment:
    AirPort Express
    OS X 10.6.8 (Please don't tell me to upgrade because my old hardware won't support the newer OS)
    Processor 2 GHz Intel Core 2 Duo. (I don't have money for a new computer and this one is working fine except for this glitch)
    Memory 1 GB 667 MHz DDR2 SDRAM
    Actions taken so far:
    Ran the AirPort setup utility (at least ten times)
    Reset the AirPort to factory specs (at least ten times)
    Deleted all the old Keychain references to the old network
    Deleted all the old preference files, including one for a firewall
    Reset the cable modem (five or six times)
    Powered down the cable modem and turned it back on (only two or three times)
    Physically typed in the IP address that works for Ethernet, but got the error message that it's being used by another device (This is insane because all the other devices that could connect are physically powered down. There's only one live computer trying to connect.)
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    I can get a new network to show up on the AirPort icon.
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    Perhaps the AirPort is simply broken and I should return it for a new one?
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    I am pretty sure the Express is running in the wrong mode..
    The idea to plug the computer in is to check the setup.. not to need it permanently like that.. you can use either wireless or ethernet on the new express.. the old one you could only use wireless.
    Please give me a screenshot of the setup of the express.
    It must be in router mode.. ie when you open the airport utility and click edit.
    Then go to the network tab.. it must show  DHCP and NAT.. the DHCP range does not much matter..
    But I also need to see that the wan port is getting an IP correctly.

  • Express won't connect to internet, yet shows full signal

    I have just had BT infinity installed last week every thing was working fine but i wanted to replace a very old telephone extension cable from my BT walk socket at the other end of my flat to a really good quality ADSL cable which would plug in to my Draytek Vigor 130 modem which then links into a time capsule, i then have an airport express and an airport extreme (in bridge mode) to extend my Wifi coverage.  Bt infinity worked fine until i replace the ADSL cable but why do the routers now say there is full bars yet cannot connect to the internet? Can anyone help???

    Ok, with the Draytek performing basic modem functions, you will want to leave the Time Capsule in router mode.
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  • Airport express won't connect to existing network

    Hi, I have a new airport express and an iPad. I want to plug my express into an existing Ethernet point in my room at work (I work at a mining camp) it worked before and my friends express works in the port. When I flew back to work this time it wouldn't work so I reset it and tried to set up a new network. I have the etherenet cable plugged in and the green light is on at the port in the back where the cable goes. When I try to set up the express it says it won't connect to the Internet. I also cannot see it on airport utility on my iPad. Is there're anything that I can do to fix this? It won't let me finish setting up the network at all and just reverts back to set up airport express in settings on my iPad. Thanks. Work uses a Cisco system if that helps, but like I said other people's work in the same prt in my room so it's not that.

    tthis is wha is shiwn. I obv can't turn the modem off and on, unless this means turn the AE off and on which I have tried a lot.

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