Replacement for dust under glass, but above screen?
Above the screen, on my iPhone 4, there is a small speck of dust under the glass. The phone is still under warranty with Apple, but will they replace the phone for this? Or is it possible for them to just get the piece of dust out?
hi thr ,iam facing the same problem man ,some specks under screen and its in warranty so iam goin for replacement today ,hopefully they swap it ,whats ur thought will they wont they
Similar Messages
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Will I get a replacement for dust under the screen?...
Hey everyone!
I've had an iPhone since the 3G came out and I've never had any problems with dust. My 3G got replaced by 02 insurance about 5 months ago and I got a new 3GS 16GB. Since then I noticed the odd little bit of dust appearing under the screen. Most of the time I couldn't see it so I didn't really care but now I've noticed a few larger pieces and they're really annoying.
I understand that I should get a 12 month warranty with this and surely it's not meant to happen so I'd expect a replacement. I've searched around and I seem to get mixed answers. The problem is that I'm currently working in Cologne and there are only 3 Apple Stores in Germany (I can't believe it!) and the nearest one is still over 100 miles away.
What do you recommend? Would Apple do anything like post one (I doubt it?) or am I going to just have to wait until I'm near Frankfurt (or even back in London) and book an appointment there. Even then... what are my chances of getting a replacement?
Thanks in advance everyone! Much appreciatedI doubt they will give you a replacement. I know here in the States you can take your iphone to an Apple store and they can replace the screen and charge you $200 for that. But I find it hard to believe they would replace the screen for free just because there are dust particles under the glass. That's just my opinion.
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My iphone 5 power button doesn't always work. I have heard this is an issue and Apple will replace it if under warranty, but I have a broken screen. Will they still replace it?
It is unlikely but you can atleast try they might set it up for free but expect an email about paying 269 for physical damage
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my ipod touch is still under warranty but the screen cracked about 1 month ago and just yesterday my wifi on my ipod isw playing up and not working very well will apple give me a new one at my genius appointment?
Very likely not. A bvroken screen is not covered by the warranty. It also shows abuse aht voaid the warranty for the entire iPod. Howecver, sometimes the Genius will exchange it at no cost. Otherwise yu will have to pay $99, $149 or $%199 depending upon the capacity,
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I have bought a IPhone 4 from Malaysia, my home button is not working. I want to replace the phone under warranty but all service centres mention that its country specific and I need to get it replaced only at malaysia. Can anyone guide me what to do????
The iPhone warranty is not international and as you purchased in
Malaysia the warranty is only valid in Malaysia
You could try taking to an iPhone Authorised service provider
in India but there have been many similar posts to yours
and I am not aware of them assisting with an iPhone from
outside India -
Dust under glass screen - new iPad
I bought the new iPad from Walmart about three weeks ago. I have just now noticed a small speck of dust under my screen and is really bugging my OCD. Will Apple replace this iPad at an Apple Store as long as it is still under the One Year warranty?
Yes they will most certainly replace it.
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Hello,
I was wondering if anyone else had noticed dust under the glass? Since the LCD and Glass are fused, I dont think they would be able to clean it. This one particularly bugs me, although the multitudes of dings on the case does not, lol.i have a small speck of dust under my screen too.. just noticed it today when puttin a new screen protector on. its a small inconvience, i know, that i can barely see, but now that i know its there i cant stop staring at it, not to mention i paid 500 bucks for my iphone 5 so i expect it to be 100 percent, not with defects... gonna call apple tomorrow to see what the stock levels are like at my local store to do an exhange. thank goodness for applecare
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Screen issues - not the glass but the screen underneath the glass
weird - screen under glass is pixelated - hard to describ but the GLASS IS NOT scratched - but screen is f'ed up - what option sdo I have to fix this
Think it is an LCD issue - and from everything I am reading this needs to be serviced by Apple - is this type of service free for the first year
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Dust under my iPhone 3GS screen
Hi,
I have just noticed dust under my iPhone screen. I have had this iPhone since July. Is there anything I can do because it is really starting to bother meif you bought it new from apple or an authorized reseller, you can take it to the apple store and they can replace it for you...
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However, I took some screenshots and when I went to upload the pictures to my Mac, the screenshots uploaded. So I believe my phone still is working but the screen is just not turning on. I tried holding down the home and top button for ten seconds, even longer, but nothing occurred. I am hoping to find a possible solution so I do not have to buy a new phone. Thank you!
The backlight burned out from getting it wet. You will have to replace the screen at a 3rd party shop, buy a screen and replace it yourself, or make a Genius Bar appointment at your nearest Apple Store and do an out-of-warranty replacement for $199 USD.
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Published for iOS, sound plays but no screen.
Hi,
I have completed a new game that runs great on Android - created using Flash Builder 4.5 and Flash Professional. I got all our Apple stuff out of the way and then also compiled for iOS. Then I deployed to my son's iPod Touch 5 via TestFlightApp.com. He installed and ran and we get the sound but no screen. I'd really like to finish debugging and then deploy this app for both droid and iOS at the same time (in the next few days). Can someone tell me why the SWF's that are the UI of the app are playing sound but not showing up on screen? How can I fix this problem?
BTW, please forgive the fact that the site is under dev (will be completed and polished before go live), but you can get some idea of what the game is about at our web site: headshotgame.com.
Best,
AlOoops, spoke too soon...
After we recompiled all our FLA's to SWF's and added them as assets to our Flash Builder project, it did not work again (SWF sound plays but no graphics display). So, we went back to the earlier test solution and it did not work either?!?
Finally, we compiled using the quick compile selection of Flash Builder. The intro screen showed up all the sudden! But, none of the buttons work and you can't navigate to any other of the screens. Sadly, this is not answered and I don't know whether this belongs in the Flash Builder or the Flex forum as I don't know what is causing the problem.
All of this works perfectly on Android. Same code on iOS does not work. Perhaps it's the fact that I'm testing on an iPod touch with iOS5?
I have people waiting to test this app and help me get it live but I can't seem to get it to run on iOS. Please let me know if I can provide any other info to help you help me.
Thanks!
A summary of our problem:
We have multiple SWF's that are compiled in Flash Pro that make up a larger mobile app that we built in Flash Builder.
We add the Flash Pro SWF's to Flash Builder as assets of the project and use the Navigator to move between them with event listeners bubbling up from the buttons that are in the SWF's.
There are many SWF's - most screens have multiple SWF's on them.
All of this works very well on Android.
The same project compiled for iOS creates an IPA file but when the IPA file is deployed to the device, none of the screens show up but the sound plays.
There is only one way to get a (the first) screen to show on the device which is to set Flash Builder packaging method to "fast". Yet, getting the screen to show is useless as it won't allow you to navigate (and the SWF behaves differently in other ways compared to Android).
I am testing on iPod and will recruit other iOS device users to test as well. The iPod I am testing on is an iPod touch with iOS 5. -
Just noticed I have a speck of dust under the glass in the front camera. Is this a valid reason for swapout in Apples eyes in anyones experience?
Exchange is not really the solution all the time. Need to remember that you will most likely get the refurb iPhone back in exchange for the brand new you'd purchased.
I'd suggest, if you have more than 6 months of warranty left, may be use it for couple months and see if the situation is the same and not worse. If it becomes worse, you can always exchange.
Also, try high pressure air cans..sometimes they help is removing the dust specs. -
Dust under the ipad mini screen
Hello my friend
I have ipad mini 64gb wifi+4g
Yesterday see 1 or 2 dust under the display
Do you ham this problem ?!
Is it normal ?!
I am verry Obsession :-(I bought 1 month ago :(
I dont have apple store in my country
I see this dust in ipad 1 and 2 and 3 !!! Even on another ipad mini
This problem For most people it is trivial
This problem has very Current , yes ?! -
SAP Note for XD99 : Data changed but Output screen show error message
This is regarding the XD99.. Mass data update.
I am looking for SAP Note to fix it. Here data is changed KNA1-Name1 but output shows the Error message..
Is there any Sap Note for this.
Edited by: Mukesh Mahajan on Dec 9, 2010 2:45 PM
Edited by: Mukesh Mahajan on Dec 9, 2010 2:47 PM
Moderator message: please have a look in the Service Marketplace yourself.
Edited by: Thomas Zloch on Dec 9, 2010 2:58 PMHi there, gwinslo. You have come to the right place.
From what I have been reading from other posts on this forum, the issue may
be caused by the clear history settings.
Press the '''<Alt>''' or '''<F10>''' key to bring up the tool bar. Then '''Tools > Options > Privacy'''.
The button next to '''History''', select '''Use Custom Settings'''.
At the bottom of the page, turn on '''Clear History When Firefox Closes.'''
At the far right, press the '''Settings''' button. Turn on ONLY '''Cache''' and
'''Form And Search History''' leaving the others off.
'''https://support.mozilla.org/questions/997866?esab=a&s=&r=1&as=s''' {web link}
This is not a cure but will make it easier if Firefox locks up. -
There is dust under my new iPad screen
I bought the new iPad via the online store (Singapore) last week, but now I am not in Singapore. How to exchange the new one in other contries that still not sell the new iPad? Or what should I do?
If there is no evidence of abuse, these are the out-of-warranty charges. If there is evidence of abuse (don't try to fix it yourself), Apple will return your damaged unit to you.
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