Replacement HomeHub2s failing to connect and BT he...

I was given a replacement for my 9 month old Homehub2 which was , according to the BT engineer, faulty giving me periods of instability. This is now working ok and faster than ever BUT the replacement failed. BT have just sent sent another replacement but I get the same failure with that. I spent about 1.5 hours on phone to Broadband help in the subcontinent on the failure of the first replacement  but he could not find the cause and said I must have faulty Homehub2 hence the second replacement.
When I go thtough the "initial setup" they fail after the point of putting in the wireless key. Both act the same . The actual key settings of the hubs have been checked.  All the options that I see offered on BT help have been tried.
Is it possible that the wireless adapter ( BT voyager 1055) is incompatible with later model of Homehub2 ?
Or what ?
Solved!
Go to Solution.

If its any consolation to you, I went through four HH2s a couple of years ago before I got one that worked reasonably well. Even that had its moments. I eventually solved my issues by buying a 2Wire 2700HGV (the hub that is used for BT Business Broadband) from a certain online source.
The BT Voyager 1055 wireless adapter is not best known for its reliability and stability so I suggest that you obtain a completely different replacement that is stated to be compatible with the version of the OS you are using and see if that improve matters. Netgear and Belkin, amongst others do adapters which can be had for about £15.00.

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    msg_server, MessageServer, GRAY, Stopped, , , 13631618
    enserver, EnqueueServer, GRAY, Stopped, , , 11468864
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    regards,
    gayathri.K

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