Replacement ink for defective printer

I had an officejet4620 replaced under warranty, just installed 4 new ink cartridges. $65.00! unit replaced with a 4630, new model with different ink cartridges. Can I get replacement or a credit for my loss?

Hi @Timmyk,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
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564 black ink - printer using photo ink for general printing!

I ran out of regular black ink for my Photosmart C6380 a couple of weeks ago. Had a full cartridge of photo black, but none was used - pages were very faint gray. After replacing the empty cartridge with a 564XL, I see that my photo black is now half empty while the regular black ink is full and has not been touched at all!! Where's the confusion? How do I make the printer draw from the standard ink cartridge instead of the photo? It won't work without every cartridge in place.

Hi Selig,
Thanks for posting you issue on forum,
From what i understand you would like to Print use black ink only instead of photo black.
You have an option under the printer driver which says Black ink only, by selecting that you will not be able to print color. On most cases this should help you use the black cartridge over the photo black.
If you have to print color you might need to change this option,
I dont have the printer over here but the steps are from best of my knowledge.
Go to Control Panel>> Devices and Printers>> Highlight Printer>>Right click on Printer and click Printing Preferences.
Click on Advance>>click on the drop down for Print in Greyscale and select Black Ink only
with newer driver we have this option under Printing Preferences>>Paper/Quality tab and under Quality settings.
Although I am an HP employee, I am speaking for myself and not for HP.
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Using less ink for aperture printing

i need to print photos for temporary use -
i do not need to worry about quality -
i want to use as little printer ink as possible.
i just need a simple image to place them on a layout.
should i resize them and keep them as a version for
doing this?
and how would i do this?
deb

There should be a quality setting in the print options for your printer. Depending on the model, the options may be named differently, like "draft" quality, etc. That is not an Aperture option. Those options should appear in a separate dialogue box after you've gone through all the Aperture print options. In the last Print dialogue box, make sure the triangle next to the name of your printer is pointing up to reveal all the printer's options.

Replacement ink for 6525 photosmart

I bought replacement ink 564xl, all four colors and the black one dosen't fit, why? Can't I get a xl in black that will fit this machine?

Which Black XL is it?
New Smaller Body for HP 178, 364, 564, and 862 Black XL Ink Cartridges
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c02750681
Photo Black Ink Cartridges Renamed Photo Ink Cartridges
http://h10025.www1.hp.com/ewfrf/wc/document?cc=ie&lc=en&docname=c01839024
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Replacement Model for the discontinued HP Photosmart C4783 All-in-One Printer

Hello,
Can anyone tell if there is a very similar replacement model for the C4783? I need the same forn factor.

I am not sure you can find replacement models for this printer but I will do my best to find out. The entire product line for Photosmart C4600 and C4700 are the last models to use that same printer shape and size. I checked for compatible printers that used that kind of ink and none even looked like the same kind of printer. The next generation was the Photosmart D110 which would have been the possible upgraded version of this printer but it is hard to say if it is going to have the same "forn factor."
Are you referring to the form factor as the chassis or as an electrical component? I found your exact model of printer at the HP Parts Store listed as a replacement model (product #: Q8380B) suggesting to contact one of these available resellers. I hope this answers your questions. If not, define forn factor and hopefully I can help you more.
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Every problem has a solution!

Can I use other ink types for my printer?

Hi! I'm currently using this HP Deskjet 2050 ALL-IN-ONE J510 Series. And suddenly, I ran out of ink. I have these inks here:
- 45 Black Noir-78 XL Tricolor- Ofiicejet 901 XL BlackAnd the rest is for HP Photosmart.My question is, can I use those 3 types of printer inks for my printer?And If ever that those ink are not available, what ink type should I use? 60? 70?Thanks you for the guys that will answer me here!

Hi, No, depending on where you bought the printer, you can only use (also for XL cartridges): `. HP 61 Black & HP 61 Tri-color: North America and Asia Pacific, (excluding India, China, Japan, and Indonesia) HP 301 Black & HP 301 Tri-color: Western Europe HP 122 Black & HP 122 Tri-color: Middle East, Africa, Latin America, Japan, and CIS HP 802 Black & HP 802 Tri-Color: China, India, and Indonesia More info: http://support.hp.com/au-en/product/HP-Deskjet-2050-All-in-One-Printer-series---J5/4027463/model/4027468/document/c01766411#N402 Regards.

I have a model MB 2320 printer. What is the cannon stock number for replacement ink cartridges?

Hi stephenleccese, Ink for your MAXIFY MB2320 can be found by using the following link: http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/small_office_home_office_series/maxify_mb2320?selectedName=SuppliesAndAccessories

Hi.
Select your region below, follow the steps to contact HP via phone:
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Fill the included form, you will be provided with a case number and the phone number details.
Regards,
Shlomi
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Stop it from using photo black ink for black text printing and where has the color ink gone?

My HP Photosmart Prem C310 series all in one is using the Black Photo ink cartridge for text printing instead of the XL Black that I put in it for text printing. How can I get it to use the right cartridge for printing? Also, even though I have NOT printed ANY photo's and very few pages of text the new set of color cartridges I put in it a few months ago are almost empty. Why? How could they be almost empty when I have NOT printed anything in color? This is getting ridiculous replacing ink cartridges every few months WHEN I HAVE NOT BEEN PRINTING ANYTHING!!!
The set of ink cartridges that came with it lasted for several months. Since then I've gone through two sets in less than a year. That's 3 sets of ink cartridges when I have only printed 3 photo's when I first set it up. And have only used les than a 1/4 of one package of printing paper. I've only put paper in it twice. Each time it was about a 1/4 inch or 3/8 of an inch thick stack of paper in the tray. I've even tried shutting the printer down when its not being used for a long period of time but the ink is still disapearing. Where is it going? Why is it going there? How do I stop it? This is rediculous. I may as well junk the thing even though it still works because I cant aford to keep feeding it ink when its just sitting there doing nothing most of the time.
Thank you
This question was solved.
View Solution.

I just got another email from HP about this problem wanting to know what I found for a solution to this problem. From all of the suggestions from the HP tec support all of them pretty much kept saying the same thing. That it is my fault that it's using so much ink because I have it on the wrong settings. One tec did slip and say that it doesn't matter what settings you have it on it will always use the Photo Black cartridge for printing plain black text and it doesn't matter if you have a X-Large Black cartridge in it for text printing because it was made to always use the Photo Black for text and even use some of the colors to blend with the black to make it stand out. Why anybody would need this when just printing shipping labels and things like that I don't know.
Any who, The only solution for this problem is,,,, junk the printer and get a different brand & model of printer. Research it before buying to find out how much ink it wants to waste and if it will still print black text if it only has a black cartridge in it. I was going to get rid of mine by giving it to a friend since they don't have a printer. But since I want to keep him as a friend I decided not to give it to him. Since it cant be traded in for a different one even though it still works, Its going to the target shooting range the next time I go out shooting. Maybe I'll take a few video's clips of it getting blasted to pieces with a Ruger 10-22 .22 cal. rifle with 25 shot clips, a Ruger Mini-14 Ranch Rifle shooting .223 cal with a 30 shot clip, a Chinese SKS 7.62 with a 30 shot clip. And maybe use my Ruger P89 9mm pistol and put a couple 15 round clips of 9mm in it. If there's anything left I'll finish it off with a few 3" magnum loads of #2 steel shot with my 20 gauge shotgun. Then I think I'll do the same thing to my Westinghouse 46" flat screen HDTV that just died.
Then maybe I'll come back and post the video's of my "solution to this printers problem". It may not fix the problem, but it will be an entertaining way of getting rid of the problem.

Printer f2280 not printing after replacing ink

I have replaced ink cartridges on my deskjet f2280,but indicator showing empty. Followed few ideas of pressing power and cancel to reset and replugged cable but no change. Covered ink cartrige at the back to reset ink still no change???Kindly advise plz

Hello sergent6013,
Welcome to the HP Forums.
I see that after changing the inks in your Deskjet F2280 that the printer is still showing they're empty. I will try and assist you with this issue.
Here is a document: Blinking Lights, that may be of use to you. It would guide through steps and causes as to what my be going on based on indicators on your printer.
Also, this document: Faded or Dull Colors in Printouts, has a few steps that might be helpful too.
Try a combination of both, and see how things go. If you need further help, or have questions please let me know.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Printer screen frozen after replacing ink cartridge

My Cyan ink cartridge was empty. I replaced it. The printer screen is stuck on the message "Genuine HP ink cartridges installed" with an "OK" at the bottom. Does not respond to pressing OK. The printer is clunking and chunking for a while, then does nothing. The message never changes. I've powered off and on multiple times. Unplugged the power cord from both ends. Tried to reinitialize software, but can't do it because the screen is unavailable for me to perform the tasks necessary. Help!? (Please)

Hi @lynetteheims
Please take a look at the following post by Ciara_B; Black not printing on Officejet 4620, Photosmart 6520, Photosmart 5520, Deskjet 3520.
If the issue persists, Please be sure to call us. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
I hope this helps.
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Sunshyn2005 - I work on behalf of HP

Replaced ink cartridges and no ink shown on new print outs

I have a HP 8500 a9110 printer. I just replaced all three color ink cartridges (black cartridge is still good). After replacing, I tried to print and all that comes out are white print outs with no color or very slight tone. I attempted to go Tools and clean and align heads. The clean worked but received failure on align option. I turned off and unplugged unit and also removed and put back in new ink cartridges. I also removed the both heads and cleaned off with soft cloth. Has anyone experienced this issue before. Any assistance is appreciated.
This question was solved.
View Solution.

Hi vegasbuddha,
Sorry to hear that you're having problems.
Are you using HP genuine cartridges? I'm asking because using any other cartridges could result in many hardware
problems and issues also in ruining the printer.
If that's not the problem, can you take a look at this link and see if you've missed any steps in replacing the cartridge?
Replace Print Cartridge
After replacing any cartridge, the printer should automatically print out a diagnostics page.
Also, cleaing the cartridges could help in this case. The instructions to do so are in this link:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02207121&lc=en&product=4083969&tmp...
Let me know how this goes and hope this helps!
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HP DeskJet Ink Advantage 1515 printer wont print after replacing black ink cartridge

Hello.
My HP DeskJet Ink Advantage 1515 printer has been working correctly since a year.
I had to replace both ink cartridges and I changed only the black one since I needed that one most.
But, the lights keep flashing and the printer wont print. Please help?

Hi @RRGS,
Welcome to the HP Forums!
I see that your HP DeskJet Ink Advantage 1515 printer will not print after replacing black ink cartridge, and your lights are still flashing. I am happy to help!
What lights are flashing on the printer?
In the meantime, please see this guide, Blinking Lights on the HP Deskjet 1510 and Deskjet Ink Advantage 1510 Printer Series.
Hope this guide helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Ink for Deskjet 500 printer

My first visit in here after registering today.
Does anyone know which ink cartridge has replaced the venerable black ink only HP 51626A that i used for many years to feed my printer?
For some reason HP lists paper for this printer machine that could be purchased from them in this site but no mention of ink cartridges.
I would appreciate any answer, except that i have to throw away my printer cause HP does not support it any longer with ink cartridges.
Smiles.
Thank you

The HP 51626A cartridge is now known as 26, see here for details.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Replaced ink cartridge yet ink does not print

I have an officejet pro 8500a plus. Recently replaced the blue inkcartridge and no blue prints. Level shows full and I have cleaned the print heads, removed, shook and reinserted ink cartridge - no change.

Hi emeyer, and welcome to the HP Forums.
I see you are experiencing print output issues. I would like to try and assist.
I would recommend removing the cartridges and performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest following this document on Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems.
If that doesn't resolve the issue, I would recommend contacting HP directly. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
Thank you for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Did canon stop making Canon CLI-8 and PGI-5 Ink combo For mx700 Printer if so what do you use

did canon stop making Canon CLI-8 and PGI-5 Ink combo For mx700 Printer if so what do you use

Hello shelljoy1,
If you are unable to find the combo pack locally, we sell a PGI-5/CLI-8 Combo Pack with PP-201 Paper at the Canon eStore website here:
http://shop.usa.canon.com/shop/en/catalog/pgi-5-cli-8-combo-pack-with-pp-201
Hope this helps!
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Replacement ink for defective printer

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