Replacement iphone doesn't sync

I have a new iphone 4 that replaces an earlier model.  The first iphone4 was faulty and was replaced.  I had attempted to sync the faulty one and it would repeat the sync routine then crash then restart and go through the same routine ad infinitum.  The new phone seems to sync fine.  However, I cannot see or import a couple of movies I made last night.  They are on the phone and operate/view fine.  However they do not sync to iTunes.  I was able to import them to iPhoto and view them on Quicktime, but they will not open in iMovie for editing.  Something is corrupt or wrong with the sync and might be a hang over from the faulty iphone.  Help/Suggestions please.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

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