Replacement iPhone restore problems - only a very old backup

My partner lost her iPhone 4 and just purchased an iPhone 4S - she didn't want the new 5s (size). When she went to do a backup from her computer the most recent restore option is more than 18 months ago. She doesn't do frequent sync to iTunes but she has definitely sync her iPhone 4 this year on more than a few occasions. I had this problem (not this extreme) when swapping iPhones , recent sync is not in the list .
Can anyone shed some light on this?

Have her update her phone and try again.  If the replacement phone is running a lower version of iOS than the one she backed up, the backup will not be shown when she attempts to restor it.  (She can check the iOS version by going to Settings>Ganeral>About>Version.)  Updating will update it to iOS 7.0.2.

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