Replacement iPhone syncing trouble

Hi,
I just got my iPhone replaced at the apple store and now the new iPhone doesn't connect to the iTunes store. The new phone shows up on the left of iTunes and I see the "Accessing iTunes Store" mesg on the top. However, after a while I get an error message reading " We could not complete your iTunes store request. The iTunes store is currently unavailable, please try again later ". How can I get the phone restored with my old phone's info (i.e contacts etc)
Cheers.

The activation service is definitely down. This problem occurs periodically, and has for a looong time even with doing stuff with the iPod before the iPhone started using iTunes' online services. In the past, it usually is back up within a couple of hours. But don't fight with your firewall, anti-virus, etc. in the meantime because it won't help....

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I can't sync/back up iPhone data to my computer b/c iPhone screen is shattered and i cant unlock it to enter in my passcode. How can I sync my broken iPhone with my computer and back up my data so I can sync and transfer the data to my replacement iPhone?

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I read a nearly identical question to mine (in which you answered) and I found my the answer. Thanks!
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Morning @mb,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
Music imported from a CD or another source
iTunes cannot transfer this media back to a computer. Make sure to back up your iTunes Library, or you can use iTunes Match2.
Best of luck,
Mario

Trouble with Iphone syncing

My Iphone has trouble syncing. Its a hand-me down phone from another friend. I cannot sync my Iphone to another computer and when I try to sync with wifi, it says it is not able to sync and sync would resume when my "friends-pc" is available. The device isnt shown in the itunes sidebar either

Have you restored the iPhone once in your possession? Since it was synced on your friends computer wifi syncing will also be looking for that computer.
As for the device not showing up in iTunes try the Assistant.

I recently got a replacement iPhone and when syncing it I found I lost all my downloaded music in my iPod, can I get it back?

I recently got a replacement iPhone and when syncing it I found I lost all my downloaded music in my iPod, can I get it back?

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Replaced iphone 3Gs will not sync with itunes

Hi, First timer on this forum, read through all questions but could not find a related Q&A to my problem so hopefully someone can offer some help.
I received a replacement iphone from apple but it is not being recognized by itunes on my macbook. My netbook is picking it up, but I need to restore from my back up files to get all my info back. I have gone through the steps offered by apple support, except uninstalling completely itunes. I tried to download itunes v10 but getting an error "Verification code not recognized". My ipod touch and my wifes iphone are not being picked up either. All worked last week?
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M

I forgot to mention that when I tried to sync in Windows 7, I had to authorize my PC as if it were a new computer. Is that unusual?
I also just tried rebooting using Vista. Still won't sync.
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When you right-click on the name of your phone you should see these options (where "iPhone" is the name of your phone):
Are you saying you don't see these?

My new (replacement) iPhone will not sync with iTunes on my Macbook.

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Did you try to set it up as new device, without using the latest backup, in case it contains corrupt data?
How to back up your data and set up as a new device

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Hi,
The issue might be caused by the USB connection. Try directly connecting both devices to a high-speed USB2 port on the PC.
This article: http://support.apple.com/kb/TS1286 provides additional USB troubleshooting tips.
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http://www.apple.com/itunes/download/
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Garbage in = Garbage Out.
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Selected albums, events, and faces.
You selected all photos, albums, and faces.
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http://support.apple.com/kb/HT3603
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HT1296 replacement iphone does not show up on itunes and i cannot sync

replacement iphone does not show up on itunes and I cannot sync

You can't have an iMac PPC (PowerPC) if you loaded Snow Leopard. iMac Intel are the only Macs that are compatible with 10.6. So the first thing wrong you are doing is posting in the wrong forum, or giving us misinformation.
Go to Apple menu -> About This Mac to find out exactly what you are running. A G5 is a PowerPC. Intel is Intel.
Also look at the operating system in that window and update your profile.
What version of iTunes do you have?
Has the iPad ever shown before on this machine? Once we have your correct info, I'll ask a moderator move this thread.

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I've been having nothing but problems syncing my reasonably new iPhone with my contacts. When I first got it, I immediately entered contact info into the iPhone itself.
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I too have been fighting the same issues. Sometimes synch works and sometimes it doesn't. It is an endless process - the synch function can run for hours and never complete. I have re-installed iTunes dozens of times and have spent - to date - over 32 hours on the phone with apple support - I have two product specialists looking into it. The first three phone folks basically could do nothing - one even suggested that iPhones will not synch with Outlook 2003....the product specialists have been unable to help. I have replaced t he phone thru a warranty exchange at the store - and still nothing. When it does work it's great and then I dont synch for a day or two it loses all connectivity and will not synch. I also canot ustilize exchange....it will not recognize our network and I have had some of the best IT folks in the country try to synch it to an exchange server. I have a number of friends having the same issues - Apple has really dropped the ball on this one....it's back to a Blackberry for me.

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I had to get my iPhone 4s replaced & before going to the Apple Store, I did an iCloud backup. When I got my replacement iPhone, everything was transferred onto the new phone. When I went home, my pictures said "downloading". (I only had 366 photos) So I let my phone sit for a few hours, thinking the pictures would download. Well, they never did and my phone has been saying "downloading" on my pictures for 6 days now. Does anybody know what to do and could help me?

Hello Kteko,
Connecting your iPhone to a power source and connecting to a Wi-Fi network can help complete the process.
After your settings and accounts are restored, your device restarts and begins downloading your purchased music, movies, TV shows, apps, books, Camera Roll, and other content. You can use your device normally during this time, but if you receive an alert or are having trouble completing the restore, connect your device to a power source and make sure that it's connected to the Internet via Wi-Fi. Then wait until your device is restored to use it.
If you need help restoring an iCloud backup
http://support.apple.com/kb/TS4036
Cheers,
Allen

IPhone sync no longer works properly

Hi Not sure what's gone wrong but syncing my iCal with my iPhone 3GS has always worked fine until the last week or so. Now any events I enter on my phone do not show in iCal on my Mac. Plus I am getting more than one copy of an event on my phone - in different calendar colours? I've even tried replacing iphone data with my Mac's data but this does not appear to make any difference?

Welcome to Apple Discussions,
Does the information added to the Mac show up on the Phone? If so this is probably an issue with the phone's calendar database and I would suggest posting in the iPhone forum: http://discussions.apple.com/category.jspa?categoryID=201
Issues with iPhones can often be resolved by updating or restoring: http://support.apple.com/kb/HT1414
Hope that helps.

I have restored my new replacement iPhone 5s from my latest iCloud back up. However my camera roll pictures are not displaying. Its not saying i don't have any pictures, it just shows empty white squares? How do I get my pictures back? Thanks!

I have restored my new replacement iPhone from my latest iCloud back up. However my camera roll pictures are not displaying. Its not saying I don't have any pictures in my camera roll, it has all the spaces for them, but it just shows empty white squares? How do I get my pictures back? Thanks!

It's difficult to say whether it's stuck or not as the time to restore a backup can depend on many factors. You'll have to decide when you think it's just not continuing. You could try turning the phone off (hold the power button until you see the red off slider, then slide to turn off), then back on to see if that would get it going again.
When you're convinced it's just hung, you can go back to settings and tap Stop Restoring iPhone to stop the restore. You'll then have to try restoring it again (Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens and when given the option, choose Restore from iCloud Backup). Be sure it's connected to your charger and wifi while it's restoring the backup.
You might also try the approach posted here by ezjules: https://discussions.apple.com/message/19518589#19518589. This seems to have worked for some people who had trouble restoring their photos from an iCloud backup.

Replacement iPhone syncing trouble

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