Replacement ipod nano 7th gen?

I got my ipod nano 7th gen December 2012, and since then have tried multiple times to put movies on, without sucess. I can't find anybody else online with this problem. What are the qualifications for a replacement? What are the steps to replacing it?
Any advice welcomed.
Thanks!

If you are close to an Apple Store make a Genius Bar appointment.

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Replacement ipod nano 7th gen?

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