Replacement Ipod Problems

I just got a replacement iPod and i have been updating it w/ songs that i already had in itunes but everytime i click update it say "Attempting to copy the disk "IPOD" failed. This disk cannot be copid from or written to" I have 813 songs and only 536 of them upated since wednesday...can anyone help me?

Have you formatted the replacement iPod with the iPod Updater? iPods come back from Apple formatted for the Mac and must be prepared for Windows use.
If you haven't done this yet, this is the reason iTunes doesn't recognize it.

Similar Messages

  • Replacement ipod connection problems

    Hello there
    My ipod mini battery was dead, so I got a replacement one with my one year warranty. However, now when I connect it to my computer, iTunes doesn't recognise it as being connected. I've read pretty much all of the of the problem solving thingys on the support thing but none of them have worked.
    help please

    Have you formatted the replacement iPod with the iPod Updater? iPods come back from Apple formatted for the Mac and must be prepared for Windows use.
    If you haven't done this yet, this is the reason iTunes doesn't recognize it.

  • Problem with replacement iPod - please help!

    I just got a new replacement iPod and when I plug it into my computer to transfer my songs, the Updater pops up to restore the iPod, but then it says it can't do anything because the iPod is locked by another program. What can I do? Right now it still says "Do not disconnect."

    Do not remove the iPod while do not disconnect shows.
    Try using the windows device removal "safely remove hardware" icon in the system tray. If this doesn't work shutdown the PC and when it is powered down remove the iPod and reset it.
    start up the PC and run the Updater, do not connect the iPod until the Updater prompts you to do so. If the Updater cannot see the iPod start over, but put the iPod into disk mode before you connect when prompted by the iPod.

  • I've recently got a replacement iPod and I'm having a few problems with it.

    I've just got a replacement iPod nano 6th generation for my iPod nano 1st generation and I've also jus updated to the latest version of iTunes and basically, I spent a while making sure all the songs I had, had their correct artwork and then I synced my iPod and found that on some of the songs that it was missing? Is there anyway to fix this as it's still there on iTunes. Also there are a few songs that don't play; say I've got the iPod on shuffle, a song will finish and a new one will appear on the screen for less than a second and then straight after a new song will play? Any help please?
    (btw my iPod still well within the 90 day warranty)

    Hello clarehatescats,
    Congratulations on your new iPod nano!  Thank you for providing the all details regarding the album artwork and song skipping issue you are experiencing.
    From what you described, it sounds like all the content did not transfer over when you synced your iPod nano.  I first recommend trying to sync your iPod nano again.  You can find the steps to do this in the following article:
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12313
    If you are still experiencing the same issue after syncing again, I recommend following the steps in this article (the title of the article refers to songs, but many of the steps will apply to the album artwork issue as well):
    Troubleshooting songs that skip
    http://support.apple.com/kb/TS3217
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Newly replaced ipod's battery problem

    i just received my placement ipod a few days ago and used it for a while and now, it's not working. the low battery sign keeps displaying on the screen and this still happens even after i tried plug in several different computers for hours. is it possible that the battery died only within a few days after the replacement ipod is sent?

    Any Ideas because my iPod at the moment is really buggerd
    please help

  • I am restoring the data from my itunes account to a replacement ipod touch. After all is finished in my laptop through itunes the ipod stays on the same page and does not let me finish the process, wht shoul i do?

    I got a replacement ipod and did the restore data through itunes with its sync in my laptop, however, after itunes process is finished the ipod does not let me choose to continue or to finish the process, what should I do?,

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Replacement ipod touch not recognised by computer/itunes - help?

    Apple store replace ipod touch 4thgen.  New ipod not recognised by computer/itunes.  Can't figure out the problem - help please.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • Malfunctioning replacement iPod Touch 5 from Apple.

    I'm hoping I can get some advice. My 32 GB iPod Touch 5 that I had was having problems running apps (more than normal), so I went to The Apple Store at a mall. The person at the Genius Bar was able to replace it, and assured me it was a new, working device. So I had that set up, received my replacement iPod Touch 5, and was on my way home. I bought a screen protector, had it applied, and tried setting up my "new" iPod Touch 5. I went to the search tab in the App Store, and wasn't able to view all the apps that I searched for, due to the reason that for some odd reason, according to Apple, my device was malfunctioning. I did the reset, restore, etc. and nothing fixed it. I've had this replacement for 2 days now, and I'm in warranty. But that doesn't change the fact that now I would have to wait 1 week or so, to have a working device. My problem:
    1. The Apple Store in the mall is an hour away, and I don't drive. Nor can I get a ride from a friend/family member.
    2. If I sent it in, I don't believe they would replace my screen protector I JUST had applied yesterday. (I didn't test out the device, because I was under the impression from the Apple "Genius" that it worked perfectly.)
    Either way, either of these options will cost more than I should have to pay, (Gas=$$$ and sending in=-$20.)
    I don't think it would be too much to ask for some kind of compensation out of this deal, when I got back a product faulty from the beginning, but I'm not sure. What should I do?

    Make an appointment at the Genius Bar of an Apple store. Be nice but firm. Ask for some compensation but do not go overboard.
      Apple Retail Store - Genius Bar

  • Just got a replacement ipod mini...

    just got my refurbished replacement mini today but my problems aren't solved. my computer still does not recognize this replacement ipod either just like my last one that i sent in for repair. should i maybe try a new USB cable? i have tried both USB ports on my laptop and still no luck. i just figured after all the other problems i had w/ my mini that after getting this refurbished replacement everything would be solved but it's not. i'm just wondering what i should try next.
    thanks,
    lauren

    i tried that and it doesn't recognize it so it doesn't hi-light the restore button. also, it still doesn't charge when i plug it in to my usb port. if i reset the mini while it is in the usb port, it charges but i still can't restore or update the ipod. any ideas of what i should do now since i can't hit the restore or update buttons?
    thanks again,
    lauren

  • Battery replacement IPod

    I always thought that I could return my Ipod to Apple to have the battery replaced.  Now I'm reading that if you send it to Apple, they will send you a replacement IPod and not transfer any of your songs.  Is that true?  I just want a new battery!  Cindy

    That doesn't make sense. Once you import a song into iTunes, the iTunes progamme should keep the information about the song and therefore there should be no problem "recognising" the song, why would that change? If it is changing, then perhaps Windows Media Player or a similar programme is changing the file information.
    Or is that not what you meant by recognise? I'm also not sure what you mean by "showing the source". Do you mean that the songs get an exclamation mark next to them and if you try playing them you see a message about not being able to find the file?
    If so, then either the song's filenames are being changed, the files are being moved after you have imported them into iTunes, or the drive they're stored on isn't ready when you open iTunes.
    You can import a song into iTunes and then change the song name etc. in iTunes, but if you rename the "filename" then iTunes will lose the song. If another programme changes the filename, then of course, iTunes will no longer know what it's called.
    If you move the file after importing, then once again, iTunes loses track of the song.
    If the iTunes Library is stored on a drive external to the computer, then that drive must be on and ready before iTunes is started. Otherwise, when iTunes looks for its Library, it will not find it. Then it will start a new empty Library on the C:\drive.
    Whatever the issue, you should not have to re-import songs on a continual basis, nor should there be any need to delete them, unless you don't want them any more.
    For instance, I import an album, make any changes necessary to the album's titles etc. and then use Sync with the iPod. If I want to then change any more information, I do it in the Library, then connect the iPod to iTunes for a Sync which will then make the changes on the iPod, and at the same time play counts are transferred from the iPod into iTunes (if you like play counts - many do). That way, I manage my iTunes Library, but let iTunes Sync changes between the Library and iTunes.
    I do not try to make Library changes on the iPod itself while it's connected to iTunes. What I do set - once only - when the iPod is connected to iTunes, are the options for the Photos folder that will be used, that All Ticked Songs and Vidoes are Synced, and All Ticked Podcasts are put on the iPod.
    That way, when my iPod goes to "another place", my new iPod simply has to be connected to iTunes and everything that was on the old iPod would now be on the new one. In fact, I had to do just that, when my 30GB iPod needed a new battery (yes, I got it from Apple), then when my music library became too big for the 30GB iPod, I bought the 160GB Classic.
    Acutally, the is one other time when this becomes important. If ever your iPod requires a Restore, be aware that the Restore procedure erases all the content from the iPod. I don't recall ever having to perform a restore myself, but there are times when it does happen. For such events, iTunes has the Restore feature, which you may notice on the Device/Summary pane (tab) that shows up when the iPod is connected to iTunes.

  • Replacement IPod comes with a sad Ipod icon

    This is my problem. I received a replacement IPod yesterday and I haven´t been able to make it work since then. I have downloaded the last updates of the IPod and the ITunes software, but I can´t restore it, my computer just doesn´t recognize the IPod.
    Everytime I plug it to the my computer's USB 2.0 all I see in the screen is the Apple logo and, after that, a sad IPod with an exclamation sign. I have also tried to charge the battery, but it just doesn´t charge, it keeps on restarting again and again.
    Don't know what to do, any help will be much appreciated. Thanks!!

    Send it back again, it's still broken.

  • What's the "replacement iPod"?

    I was reading the page about iPod battery replacement & in the page I found that you can only change your battery by sending it to the Apple Customer Service along with 99 U.S. Dollars (only if there isn't a warranty on the iPod),
    So I was wondering what they meant by the "replacement iPod" does it mean that when I send my iPod photo for battery replacement do I get my own device back (with the new battery) or a new iPod photo?
    and if I receive a new iPod will the serial number be the same or a different serial?

    I bought a new U2 edition 20 GB I pod 13 months ago.
    After 10 months I bought a apple care program.
    At 13 months it stated freezing up.
    I sent it in and got a refurbished.
    2 weeks same problem
    Sent it in and got a 2nd replace.
    Got it and ear phone jack was bad.
    Sent it bad got a 3rd replacement.
    2 weeks and the port conn dock got loose and now would make a good connections.
    I am send it back in. I want to request a new unit.
    It that possible.
    I am sick of all the issues with refurbished units.
    Please help.
    Kim

  • Replaced ipod won't turn on

    I have a question. I got a replacement ipod late feb of 06 cause my old one died. Now a month and half later my new ipod is having a problem. I took my ipod to work saturday and it worked fine. Then when I got off from work I looked in my bag I saw the screen was black. I tried the hold switched off and on. That didn't work I tried pressing the select button and the menu buttons togther that doesn't work and I have had it charged up on my adapotor since saturday. I even plugged it in my computer and it just dosn't come on. now apple logo. I can't even restore it. So you think I need to have someone look at it

    A similar thing happened to me. I got my iPod, then exactly a year later I needed a replacement. About 5 or 6 months after that, the replacement started acting weird. The screen would freeze, and the battery wouldn't last long. I took it into the store this afternoon and they gave me another replacement. I don't know why because the 90 day warranty was up, but it seems a bit ridiculous to need a replacement 6 months after getting a new iPod.
    My advice to you is to take your iPod in ASAP. I don’t know exactly what their policy is, but you don’t want to be stuck with an expired warranty and a broken iPod.

  • ***Serious iPod Problems***

    My brother is havign some serious iPod problems. A while ago the battery died after having it for about 2 years. He just had the battery replaced, it will atleast bootup now, but it wont get passed the Apple logo. I can get it to boot into Disk Mode, then reset it, but it still wont get passed the Apple logo. Does anyone have any idea what's happened to it?
    Thanks in advance!
    Matt

    Hi Jeff, thanks for the response, i have been able to do that a bunch of times today, i've even opened up the Disk utility and erased and then done it, no such luck, it just wont get passed the apple screen

  • 20 GB Ipod Problem - Not viewable in Windows and wont start

    Hello all, wondering if you can help me with this Ipod problem i have.
    1) Ipod turns on and displays folder with exclamation mark.
    2) Ipod is not viewable in my computer
    1 - I have tried a reset and putting into disk mode, which goes through fine, but it still starts with the above error.
    2 - I can sometimes view the Ipod in My Computer and or disk management, but can not go into it or format it. Diskj manager reports it as un-readable.
    If i try to run Ipod update/restore application it asks me to plug in an Ipod.
    Any ideas on what else i can do? I thought i could at least get windows to see the device and format it to a standard Fat32, then use the Ipod restore to re-write the folders to use it as a ipod.
    Thanks

    Try this then
    The Sad iPods icon, clicking sound or folder with an exclamation mark are the toughest problems to deal with, and must do a Restore in order to fix it. However, when your iPod is showing this icon, it is probably too late for your computer to recognize the iPod.
    1. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    Still can't see your iPod?
    Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check from the top of the list to see if that is what's keeping iPod from appearing.
    3. Try to wait 30 minutes while iPod is charging.
    4. Try another known-good FireWire or USB through Dock Connector cable.
    5. Try another known-good FireWire or USB port on your computer .
    6. Try to disconnect all devices from your computer's FireWire and USB ports.
    7. Windows users having trouble with their iPods should locate a Mac user. We've found that in many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    There are also some cases being reported that some unrecognized iPod being able to be erased with Linux, then reconnect the iPod with the original computer and do a Restore there.
    8. Try to do an Erase (Disk Utility) on a Mac computer or a format with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer). You may need to plug and unplug your iPod with the computer for several attempts, and switching around Format and Restore, and hope out of sudden, it will get recognized.
    9. Diagnostic mode solution – which I copied from a thread of a post from thinktwice
    “Then I cam across this special Diganostics Mode that you can get to by resetting and then while the Apple is showing pressing the Select and backwards keys simultaneously. It bring up and weird Diagnostic utility witha a abunch of tests. Here is what I did
    - I tried the 5in1 test and got and error on Firewire.
    - I did the HDD R/W and surprisingly it passed.
    - I went on to the HDD scan. This supposedly tkaes acouple of minute so I waited. I think 4-5 dots appeared then nothing. The iPod started to get hot. THe disk was spinning away. After a while the battery got very low. THis test chews up the battery. So I escaped out by resetting and went to connect it to a power source.
    My USB was dangling out of my computer and I was too lazy to get the Firewire AC adapter thing going so I connected expecting the whole lockup thing with iTunes. Surprise. IT was recognized immediately and has been working like a champ. So go figure.
    Details on Diag mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/index.shtml
    10. Let me ask you a question, if an iPod with no iPod software with it. When your connect it with a computer, what would happen?
    Yeah, the computer will treat it as a fresh external hard disk, which will get force mounted, the computer will ask you to format the iPod. It does not really matter the format is completed or not, the key is to erase (or partly) the corrupted iPod software on the iPod, after that the computer will recognize it.
    Once it has been completed, eject your iPod, open the iPod updater and interestingly, you will able to do the Restore this time.
    Base on the above, that's why I suggest Windows users who experience trouble with their iPods should locate a Mac machine or vice versa. PC computer will not recognize a Mac formatted iPod, but it will get mounted in an attempt to format your iPod.
    11. Put your iPod in disk mode and plug with a computer, and have a boot of your computer using the Mac OS or XP startup disks, hope that your iPod will be seen on Mac's Disk utility and allow you to do a Erase there. Or, under the XP, you will be able to find your iPod there for you to do a Restore.
    But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.
    I have just read an interesting solution about the Sad iPod, it does make sense but the warranty will be waived once you open the iPod, I would not do it myself as I am not good on doing this
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Pictures and instructions of how to open the iPod case for battery replacement
    http://www.kokopellimusic.us/KM_instructions.htm

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