Replacement Ipod Site Not Working???

My ipod is dead beyond fixing and I've tried everything. I was directed towards the Ipod replacement site as I am still under warranty. http://depot.info.apple.com/ipod/
The only problem is the site does not work past the step where I put in my country and Ipod serial number. Someone please help!

hiya!
The only problem is the site does not work past the step where I put in my country and Ipod serial number. Someone please help!
could you describe to us what's going wrong when you get to that step, please? err on the side of too much detail rather than too little.
love, b

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