Replacement iPod syncing problem

Today, I received a replacement 32GB iPod touch 2nd gen because the battery died in my old one. When I plugged it in to my laptop (HP running Windows 7), a "USB Device Not Recognized" message appeared, and a USB --> iTunes message appeared on the screen. I plugged it into my wall charger and it wouldn't charge either, and showed the same message.
I am running the most recent version of iTunes.

What email address did you use? Apple does not have email support.
See if anything here can help;
http://docs.info.apple.com/article.html?artnum=61771
If not, your iPod will need to be sent in for service. You can either take it to an Apple store, or request service online here;
http://depot.info.apple.com/ipod/
Good luck.
Cheers!
-Bryan

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    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

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    Greetings,
    See this post: https://discussions.apple.com/message/12799057#12799057
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    First things first the spinning beach ball is usually an indication that Search is going nuts.
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    This is late, I know. But better than nothing:
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    http://support.apple.com/kb/TS1538
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    Regards,
    Braden

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