Replacement iPod with identical problem.

I just paid good money for one of the new 80GB iPod's. As soon as iTunes had successfully loaded my 40GB+ collection onto it and indicated that it was safe to disconnect, the iPod started boot cycling, and couldn't be got out of it.
I got a replacement unit. Same issue.
Tried phoning apple support. Got told I needed to hold to speak to someone more senior. No, they couldn't possibly call me back. 15 mins of lift music and then I'm cut off.
Can anyone tell me
a. What's going on with my iPod(s)
b. Who do I have to sleep with to speak to someone capable of resolving the issue or refunding my money, or do I really have to hire a lawyer?
acer ferarri3000 Windows XP Pro
acer ferarri3000 Windows XP Pro

i have not had this problem with my ipod. but i would try resetting your ipod by pressing and holding the center and the menu buttons at the same time for 6-10 seconds. although i have the 30GB ipod fifth gen i have not had this problem yet. if this does not work call the store at which you purchased it and inform them of the problem
if you have to email me at [email protected]
emachines Windows XP

Similar Messages

I Transcoded Movie Daredevil to Ipod With no problem

I Transcoded Movie Daredevil to Ipod With no problem.It plays back wonderfully,,the sound is blazing!!I used DVD Dycrypter,than I used Videora iPod converter..I had no problems at all it was ver simple..and trust me I make everything complicating.:)http://www.videora.com/en-us/

cool, now go out and get yourself a better movie :P

Premier pro play back screen goes black a freezes every 15 minute . This is my second mac pro with identical problems.

Premier pro play back screen goes black a freezes every 15 minute . This is my second mac pro with identical problems.

SOLVED!!!!!
SO I did some more digging around and read ATI cards seem to overheat easily. I knew the fan was working, but after closer inspection I realised there was ALOT of built up dust on the card and clogging the fan and airflow. Blew it out with alot of compressed air, stuck it back in the Mac and BAM...no black screens. I tested it by streaming 6 video sources...doing 2 screen captures at once as well as watching a HD movie in fullscreen. Did all this for 30 minutes and no crashes. I also downloaded an app to monitor the temps inside the computer and the expansion bay stays at 41 degrees. No clue what it was before but obviously it was hotter than that. So my problem is solved! Funny that 10.7.5 made the card work harder. I wonder if its off loading some CPU stuff to the GPU for processing more than 10.7.4 so its just working a bit harder and so it heats up faster....

No sound while watching you tube videos on my ipad. This is my second replacement ipad with same problem.

no sound while watching you tube videos on my ipad. This is my second replacement ipad with same problem. No sounds coming out from the speakers, even after reset everything. Mute button is assigned for mute function instead of screen rotation lock.

Hi herbie13!
It sounds like you will still want to link your iPad and computer, but you want to prevent the iPad from syncing information from your computer to your iPad. I have an article here for you that can help tell you how to set this up:
iOS: Syncing with iTunes
http://support.apple.com/kb/ht1386
You will want to follow the steps here to set up the iPad for syncing, but when it comes time to sync, you'll just want to make sure that the boxes for syncing the multitude of items that you can sync remain unchecked so that none of that information gets synced into the iPad.
Another note: your second Apple ID will not be able to access the apps, music, movies, tv shows, etc., that you have purchased under your primary Apple ID. Even though it seems that the secondary Apple ID still has access to those items, that is just because you are viewing your second Apple ID through the iTunes Store section on your computer and you have those items saved locally on your computer. You will need to repurchase and download all of the content that you wish to use again on your second Apple ID, if that is what you wish to solely use on this iPad.
Take care, and thanks for visiting the Apple Support Communities.
-Braden

IPod with AppleCare: problems registering APP

Hello,
I have the following issue: I purchased an iPod video with AppleCare Protection Plan - APP (May 2007). When I am trying to register the APP through the web process (apple.com/support/register), I get stuck on the "What is your extended service agreement number?" question - It does not accept the iPod Registration No. from the Web Registration Instructions from the APP (nor any other S/N from the purchase receipt).
My question is:
- how do I register the APP? Is there an alternative route or am I inputting the wrong no.?
- Is the APP automatically registered for my iPod? When I enter the iPods hardware serial number to find out what coverage is available for it, it does show only the original limited warranty plan though
I would need to find out how to register APP since I am located in Europe (iPod bought in US) and thus without it I am not eligible for a warranty repair. Contacting 1-800-MY-APPLE is not an option from here (1-800 numbers are not reachable outside of US)
Many thanks for your help,
Laco

Register you Applecare using the info (date of purchase and serial number) from your original iPod.
With my replacement iPod came a letter saying any future problems need to be logged to the original serial number.
As it states, if you have any problems, use the original serial number. Apple has the replacement serial #linked to the original.

CompUSA USB 2.o Card, iTunes 7.02, iPod with Video Problem

I just purchased a new 80 gig iPod with video and had to upgrade my MDD Duak 1 Ghz for USB 2.0, as transfer in USB 1 takes far too long. I purchased a card from CompUSA (SKU 304244) which adds two external ports only. When I attempt to transfer files into the iPod it seems to function at the faster speed, but will then freeze on a file, not allowing me to eject the iPod or sometimes to even force quit iTunes. I have tried this several times and there is no consistency regarding how many files have transferred or their size as to when the freeze will occur.
I originally tried this without adding a driver (using OS X 10.4.8), then I added the one from the included disc - same results. I then re-installed the 10.4.8 updater thinking this might have a more recent driver, but things are still the same.
I don't have any other USB 2 devices to use to test the card.
Any suggestions would be appreciated.

Not all of the USB2 PCI cards out there are completely compatible with Mac as they claim to be.
I tried a two-port IOGear card that had that same problem.
Replace it with a 5 port (1 internal and 4 external) Belkin and it works just fine.
Someone has had a list somewhere of the ones that work best. I know that Belkin is one of the good brands to buy for loading a video iPod on a PowerMac. There are others, though.
You might find more on it in the video iPod board.

Itunes/ipod with colour problem

recently, ive been having problems with my ipod. i accidently dropped it onto concrete a couple of months back, and since then, it keeps coming up with the sad ipod icon. fortunately, tho im sure it doesnt do it any good, a swift smack to the back of it, and a restart usually gets it to work.
a couple of days a go, i had a pop-up on itunes saying that my ipod was corrupt, and needed to be restored. i clicked cancel the first time, but it came up again when i restarted itunes. i done this, and everything was fine. no sad ipod icon. however, now itunes wont open when my ipod is connected, but when it isnt, it'll load fine. i've tried it on my other pc without the internet, but that says about the ipod software not being installed properly.
i also cant access it via my computer on either computer, they both freeze, and stop responding.
i didnt buy my ipod from apple, so im pretty sure i cant just send it to them to get it fixed/whatever they can do. is there anything i can do, or would it be easier just to get a newer ipod?
ipod with colour Windows XP Pro

if still does not solve try this
. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921

Ipod with Identity Crisis

I have a 60gb ipod with colour display, which I think is fourth gen. Recently i had problems with it. It was getting stuck on the apple icon at start up. I would turn it on, and then it would stay on the apple icon no matter what i did. I had to drain the battery to get it going again. this happened a few times, and each time i restored it after drainage. I could hear the hd spinning when it was stuck on the icon. Eventually i restored it and it hasnt stuck since.
But since then whenever the ipod shows in itunes, or in windows, or even in the about section in settings on the actual ipod it says it only has 16gb worth of capacity!!! Can anybody help me with this problem? The ipod is working fine otherwise, its just now I only have a quarter of the capacity i had before. I have already tried renaming the drive.
Thanks for your help

If your iPod is recognized in "my computer", changing the drive letter can sometimes resolve this issue.
Click on control panel/admin tools/computer management/disk management/right click on the iPod to re-assign the drive letter.
Choose something lower down the alphabet, say 'M' or something similar.
The iPod can be confused by any other storage devices assigned a similar drive letter even though they may not connected at the same time.
If the device manager is empty, see this: iPod not appearing in Windows device manager.

CompUSA USB 2.0 Card, iTunes, iPod with Video Problem

I just purchased a new 80 gig iPod with video and had to upgrade my MDD Duak 1 Ghz for USB 2.0, as transfer in USB 1 takes far too long. I purchased a card from CompUSA (SKU 304244) which adds two external ports only. When I attempt to transfer files into the iPod it seems to function at the faster speed, but will then freeze on a file, not allowing me to eject the iPod or sometimes to even force quit iTunes. I have tried this several times and there is no consistency regarding how many files have transferred or their size as to when the freeze will occur.
I originally tried this without adding a driver (using OS X 10.4.8), then I added the one from the included disc - same results. I then re-installed the 10.4.8 updater thinking this might have a more recent driver, but things are still the same.
I don't have any other USB 2 devices to use to test the card.
Any suggestions would be appreciated.
MDD G4 Dual 1 ghz. 1.75 GB Ram Mac OS X (10.4.8)
MDD G4 Dual 1 Ghz. 1.75 GB Ram Mac OS X (10.4.7)

Apologies for accidentally posting this under the wrong topic.

Newly replaced ipod's battery problem

i just received my placement ipod a few days ago and used it for a while and now, it's not working. the low battery sign keeps displaying on the screen and this still happens even after i tried plug in several different computers for hours. is it possible that the battery died only within a few days after the replacement ipod is sent?

Any Ideas because my iPod at the moment is really buggerd
please help

I have a video ipod with a problem

i just got my ipod and i had uploaded a lot of songs and two music videos with songs. Well now the songs with the music videos and the two music videos are gone. I bought them from itunes but i cant find any of the FAQs for that. Everything else is fine. But the music videos are no longer on there. Any ideas as to how i can get them back on.

Not everything about an iPod can be fixed by taking it to an Apple store. Problems exist with computers, too. So, please only post this message (that I've seen on countless threads already) if the problem itself can actually be fixed by resetting, restoring, or replacing, because that's about the extent of what a Mac Genius can do with an iPod at a Genius Bar. I'm not knocking them, but a lot of things do need to be done on a computer.
Thank you.

Replaced iPod with new one but do i have to intall itunes again?

Hi, i have just recently replaced my ipod mini with an ipod video. Do i need to re-install itunes with the new ipod or can i just plug in the new ipod and transfer all of my songs onto it?
thanks
iPod Video Windows XP

If you have iTunes 7, just plug in the new iPod.

Two Dead G5s with identical problem.

I acquired 2 power Mac G5s used. One is 2.0 ghz, and the other is 1.8 ghz. they are both Dual processors. I think I must have done something wrong to them, because now, whenever I push the start button, I hear no chime, but the fans will come on, after about 3 - 4 minutes, the fan speed will increase. Power-on indicator stays off. No flashing - nothing. This is identical to both units. I have pulled these units apart to clean them with compressed air. I even opened the power supply to do the same. My question is - How many times are you supposed to push the PMU button, and what will happen if you should push them more than it is necessary. I need help. I love these babies and will whatever to get them up and running.
ps: They have never ever come on.

Hi,
To open a SDrive, hold down the mouse key on startup.
Or, gently pull down the metal outer door on the Mac, exposing the front of the optical drive. Facing it, there is a (should be) a small paperclip sized hole on the lower left. Find a large paperclip and straighten it, push one end into this little hole and with firm pressure the drive tray should unlock and start to slide out. Grasp the tray with your fingers and and pull it the rest of the way. That little hole is the emergency eject button.
BTW, congrats on getting it to run. I wouldn't wait too long to get it calibrated.
Regards,
Dave

Replacement iPod with iPhone

a few years ago I bought my iPod touch and I recently broke the screen. I was in an apple center and they told me that if I wanted to book me I had to replace it and pay € 100, but if I wanted to get an iPhone instead of the iPod is that possible? should I pay more?

No, Apple offers no trade in of an iPod to purchases an iPhone.
Apple offers a 10% discount if you purchase a new iPod and turn in an old iPod.
Apple will exchange your iPod for a refurbished one of same model and capcity for this price. They do not fix yours.
Apple - iPod Repair price

Ipod with strange problems

I bought a second hand ipod 5G and first I had to restore it but I was tracked in a restore cycle. then when the problem was solved, it couldn't sync music. After the second problem solved and all the music sync in ipod, I tried to play music but after a few minutes it froze and the battery level became very low...
Any idea what to do now?

Seems like the problem 1 was solved changing the drive letter without networking,
the problem 2 was solved opening itunes without connecting ipod et press ctrlaltdelete
the last problem is temporarily solved by getting the ipod reinitialized and do not block the ipod by "hold" button

Replacement iPod with identical problem.

Similar Messages

Maybe you are looking for