Replacement MacBook?

I have a MacBook here that has died on me...I believe it is the logic board again that isn't working. I would like to know if I am eligible for a replacement MacBook because I've gone for one (1) repair to have the logic board replaced and one (1) in-store repair for some other minor thing [can't recall]. So, instead of going for another time-consuming repair, could I just call Apple Customer Relations, explain what the issue is, and possibly they'd replace my MacBook instead of sending it for repair? What do you guys think?
Cheers.

It will probably depend on who you talk to and how you present your case. After sending mine off for repair twice, I then developed battery/screen blackout/power issues. I had seen posts here from others indicating that they'd been able to get replacements, and I had been told previously that after a third repair this was not uncommon. So I called the local Apple Store and asked to speak with the manager. I explained that I'd already had two repairs and was now having problems again, and asked how many repairs would be needed before getting a replacement. He told me to bring it in and then ask for him once the Genius Bar had looked it. I did, and he authorized a replacement.
My replacement was a new Core2Duo, and others here have reported the same. For my black MacBook, that also meant a larger hard drive, standard 1 gb RAM (they gave me the extra RAM I'd purchased initially back), and the dual-layer SuperDrive. And no re-stocking fee.
Of course, it is within Apple's (or the particular store manager's) discretion as to what to do. They could choose to do another repair. But you never know if you don't ask.

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Transferring data from external hard drive to new replacement Macbook Pro...

Hello,
Apple have arranged to give me a replacement Macbook Pro due to faults with hardware on the one I am currently using. I will be going to pick up the replacement Macbook Pro tomorrow morning.
As a complete novice I just wanted to check that I have backed up the data from my current laptop onto my Iomega external hard drive properly, as I am slightly nervous about losing all my work and not being able to transfer all my files onto my new Macbook Pro tomorrow.
I did a back up using time machine earlier today which took quite a long time and seemed to go successfully. Is this the right thing to have done to save all data from my current laptop onto the external hard drive?
Will transferring data from the external hard drive onto my new Macbook Pro be a simple task?
Will I have to reinstall all my software such as Logic and Pro Tools? Also will my preferences and settings for music software be changed?
I'd greatly appreciate any advice.
Thanks,
Deena

Well it's like this.
If your problem on the Mac didn't affect the software or the TimeMachine backup, then restoring from that using SetupAssistant (when you first set up a new Mac it will ask you to restore) should go fine.
HOWEVER, if there are software issues on the Mac that also transferred to the TimeMachine drive, that will only transfer them back onto your new computer.
You can't very easily just pick out the things you want to restore from TimeMachine with, it doesn't give that fine detail of control, and if it's really messed up, it might not restore anything at all.
The golden rule of backups is to maintain two separate and easily accessible hardware copies of your data off the machine at all times.
Since you don't know for sure if the TimeMachine restore is going to work as intended, and your only other source is going to disappear, I'd advise a additional backup of your Music, Documents, Pictures and Movie folders etc., to another regular external drive via regular drag and drop copy methods.
The operating system and programs can all be reinstalled from fresh sources on the new machine, provided you have the AppleID and password, license codes for your programs, email passwords and any other necessary information to re-establish the license on the new machine.
(In some cases licensed software HAS NOT transferred to a new machine with a TimeMachine restore and had to be reinstalled)
Some times you have to contact the developer or "uninstall" the licensed program so it sends a signal to their servers that the program has been removed, else your license code may not work on the new machine.
You might decide the new machine would be better off with a fresh install of your programs that you know are 100% compatible with Lion etc., leaving a lot of older stuff you installed over the years off the new machine, if you restore from TimeMachine, you don't have this option. You pretty much get all the crap along for the ride,
If your new machine gets all crapped up, then restoring Lion is going to going to be a tough challenge, as you need a strong reliable Internet connection to download a fresh copy of Lion from Apple servers (no more disks). Once you do that, then somehow you have to use third party software ($$) to cherry pick your files out of TimeMachines trap. More headaches than you anticpated, and likely a charge by a specialist.
So I'd advise another hard drive with a copy of just your files, just in case a crap-up occurs
You can restore Lion yourself if it craps up, install programs from fresh sources as you know how to do, use the old license codes and then return your files manually exactly back into their same Music, Pictures, Documents, and Movies (etc, not Library) folders as before.
The key to this manual method is to make sure to use the same user name as before, so all your file location data pathnames retained by program files like iTunes to where the songs are located on the drive, are matched. Once you open these programs and restablish the links in OS X, then you can move them around.
Some tricks, if you use iPhoto, you can right click "show package contents" and inside is a folder with your Originals, copy that out and you can reimport your pictures into the new iPhoto Library on the new machine.
So use TM if you dare, but prepared to do things manually is my opinion.
TM restores have not been all that reliable or dependable, the more messed up your machine is, the worst the restore seems to be.
Good Luck

After I configure my time capsule to my newly replaced macbook hard drive, are my old backups still available?

After I configure my time capsule to my newly replaced macbook hard drive, are my old backups still available?

How old was this backup? It sounds like it was at least several weeks old.
You can look directly in the TM backup for the music.
1. Connect to the external HDD the backup is kept on.
2. Open a Finder window and select the backup drive in the left hand panel. Double click into the folders until you see a list of folders with dates.
These are the incremental backups. You can start at the top or the bottom of the list but I suggest you double Latest/<HDD Name>/Users/<Account Name>/Music/iTunes/iTunes Media/Music. From this location you can start looking for the "missing" music. When/if you find it you can simply drag-n-drop to ~/Music/iTunes/iTunes Media/Music on the internal HDD.
If the music is actually not in the backups (for whatever reason) then you've got a problem.
You can download the uploaded files from the cloud by deleting the affected tracks from the iTunes library (but not the cloud!), highlighting multiple tracks at once, right-clicking and choosing "download."

Loading Time Machine BackUp on a new warranty replaced MacBook Pro

My MacBook Pro's display died and I'm having the machine replaced by Apple under warranty. I backed up the information using Time Machine before I sent it to Apple for repair. Question is whether restoring the information on my new replacement MacBook (soon as I get it) will be as simple as plugging in to the external drive, where all my backups are, as soon as I power it on for the first time or whether I need to power up and configure my new hardware first and then loading the most recent TM backup.
Thanks
Oscar

Oscar Rodriguez wrote:
My MacBook Pro's display died and I'm having the machine replaced by Apple under warranty. I backed up the information using Time Machine before I sent it to Apple for repair. Question is whether restoring the information on my new replacement MacBook (soon as I get it) will be as simple as plugging in to the external drive, where all my backups are, as soon as I power it on for the first time
Almost. See #19, especially the green box, in Time Machine - Frequently Asked Questions (or use the link in *User Tips* at the top of the +Time Machine+ forum).
By the way, you've posted in the +Time Capsule+ forum -- a Time Capsule is apple hardware combining a wireless router and hard drive. It's one of the possible destinations for Time Machine backups.
If you have more questions, or problems with that, feel free to post back here.
But if you have other problems with Time Machine, not involving a Time Capsule, please post in the +Snow Leopard > Time Machine+ forum at: http://discussions.apple.com/forum.jspa?forumID=1342

Do i have to charge my replacement macbook pro batter for a certain amount of time before using the computer?

do i have to charge my replacement macbook pro batter for a certain amount of time before using the computer?

First, if you have a Late 2008 or older MacBook Pro, you should calibrate the battery, as the battery for these MacBooks don't come precalibrated > http://support.apple.com/kb/HT1490?viewlocale=en_US&locale=en_US
Then, the battery should come charged, so use it until the battery percentage is low, and then, charge it. You can use your Mac while your battery is being charged, and your MacBook will stop charging the battery when your battery is full, so you can unplug it at any moment

IPhone 3GS/iOS4 not recognized in iTunes After Replacing MacBook HD

Several days ago, after experiencing some problems w/ my MacBook, I took it to the Genius Bar at my local Apple store. After some diagnostic tests, it was determined that my hard drive was in the process of dying. A new, replacement hard drive was installed by the very helpful Genius. When I got home, I used Time Machine to restore the contents of my hard drive.
I am running OS10.6.4 on my MacBook, with the latest version (9.2?) of iTunes.
After restoring the contents of my hard drive, Time Machine would not back up my MacBook until i formatted the backup drive, and started backups with Time Machine all over again (so now, only one backup since the hard drive restore).
Now, when connecting my iPhone 3GS running iOS4.0.2, the connection confirmation noise sounds, my iPhone very briefly shows up in the devices list in iTunes, and then disappears. I tried disconnecting and then reconnecting my iPhone a few times to see if I could get iTunes to recognize my iPhone. No luck.
At some point after several unsuccessful attempts to get my iPhone to be recognized, I was presented with the message that iTunes could not recognize the iPhone, and I should click the restore button in iTunes. I did this. iTunes wanted to download some software, for the restoration. It looked like this was successful, but then my iPhone vanished from the devices list again. After disconnecting and reconnecting it, and then clicking restore in iTunes, a message that iTunes could not contact the Apple software downloads server. This was erroneous, since I did have a functioning internet connection at the time (I had several tabs open and running in Safari at the time).
Can anyone please help?!

Try these suggestions: iOS: Device not recognized in iTunes for MAC OS X, http://support.apple.com/kb/TS1591

Replacing MacBook Pro hard disk

Hi to all. I found on the web tutorials about replacing hard-disk on the MacBook but nothing about MacBook Pro! Is this operation very difficult or much more difficult that on the MacBook? Anyone is able to indicate me haw to do or a tutorial? I would like to replace my 80GB with a 160GB HD.
Thank you to all of you!

sorry I can't offer any direct advice. but I think the reason why it's easier and there is user info on how to swap out the drives in the macbook is because they are the first apple notebook to have a drive designed to be replaceable by the user, AFAIK. it's ironic, but the macbook pro is not designed with a user-swapabble drive, so that's prob why you're having trouble finding a guide to do it. also be aware that opening the machine voids your warranty. that said, I have heard of people that took their MBP in to a computer service place to have the drive replaced, so if you don't find out how to do it yourself, you could try taking it somewhere. btw, my grandmother came from varese..

Got replacement MacBook Pro from Apple and now CS2 won't work. Help!

After a long story of woe, which is too long to get into now, Apple ended up replacing my near-dead two-year old computer with a new MacBook Pro. (Yay, Apple!) They imaged my old drive, and put it on the new computer, including the applications. I transferred over my CS2 Suite, but now I'm getting Space Monkey, and my Illustrator will start loading and then shut itself down. Since I got the original CS2, I've moved and moved and moved again, and the disks are no where to be found.
Does anyone have any advice about how to get the CS2 Suite up and running again? Am I going to have to call Adobe and plead my case with them for a new install file?
Help! I have so many files that I need to access.

Your best option is to reinstall it, and if you don't have the discs you'll need to contact Adobe.
Otherwise, since CS is not an Apple product, and your issues are not with an Apple product, you should post further questions regarding CS on Adobe's own forums at: http://www.adobeforums.com

Restore a user account backed up by time machine to a replacement macbook?

I've searched the forum without finding an answer to this situation, so here's my question:
I setup Time Machine to only backup a teacher's user account on her MacBook because the capacity of the external drive used for her backup was not very large. I excluded all files on the drive, with the exception of her user's home directory. *Her laptop was stolen.*
I just received a replacement laptop, which is the same model, but it is running 10.6.2. The stolen MacBook was running 10.5.8. During initial setup, I attached the drive and attempted to "Restore from TIme Machine backup," but it would not recognize the time machine backup on the attached drive. I also tried renaming the computer to match the name of the stolen MacBook, and tried restoring using the Migration Assistant, which was also unsuccessful.
*Is there anyway that I will be able to restore her user account from the Time Machine backup to her new MacBook?* It doesn't matter if reinstalling 10.5 is the answer, or if I need some 3rd-party software. Is there detailed Time Machine documentation that covers this type of scenario? If there is, I haven't been able to find it.
I also considered allowing the new MacBook to consider the external drive that has the stolen MacBook's backup as its own Time Machine backup (as automatically prompted when plugging the drive into the new MacBook), but I didn't want to futz around and mess things up.
Thank you in advance for helpful replies!

Nova wrote:
I've searched the forum without finding an answer to this situation, so here's my question:
I setup Time Machine to only backup a teacher's user account on her MacBook because the capacity of the external drive used for her backup was not very large. I excluded all files on the drive, with the exception of her user's home directory. *Her laptop was stolen.*
I just received a replacement laptop, which is the same model, but it is running 10.6.2. The stolen MacBook was running 10.5.8. During initial setup, I attached the drive and attempted to "Restore from TIme Machine backup," but it would not recognize the time machine backup on the attached drive. I also tried renaming the computer to match the name of the stolen MacBook, and tried restoring using the Migration Assistant, which was also unsuccessful.
this is because you excluded all the other things from backups. this precludes any kind of automated migration.
*Is there anyway that I will be able to restore her user account from the Time Machine backup to her new MacBook?*
yes, it's possible but you'll have to do it manually. First, make sure that there is no account by the same name already exists on the new mac. this is important.
next, control-click on TM in the dock and select "browse other TM disks". this will let you browse the old TM backups. in the backups select the old home directory in /Users. click on the "gears" action button in the toolbar and select "restore to". choose to restore to the folder /users on your main hard drive. once the restore is complete go to system preferences->accounts and create an account with the same short user name as the name of the home directory you just restored. it will say that a home directory by that name already exists and ask if you want to use it. say "yes".

Replaced Macbook Pro HD now "no battery available"

Hey, all. I've searched the forums and tried everything I could find as well as taking my computer to an authorized Mac repair store and even they couldn't figure this thing out. But before I bring my computer in to the official Mac store downtown this weekend I thought I'd pick the brains of the forums and see if there was anything I hadn't tried.
Here's the story so far. I've got an early 2011 Macbook Pro 13" that was running slow since upgrading to Mavericks. Apple Store genius recommended I max out my ram and upgrade to an SSD. I upgraded the ram and it didn't help much. So this past weekend I bought a 500gm Samsung Evo SSD from a reputable shop downtown. The owner offered to install the SSD for me for free so I said sure! I watched him do the installation and everything went exactly how I saw it done on the videos I watched as I had originally planned it myself. He was careful, put it on an static free, soft surface, and had no issues opening the case. He walked the battery connection out and then carefully removed the hard drive and replaced it with the new one. He also put my old hard drive in a case.
When I got home and tried to turn the computer on, it wouldn't run on battery power. When I plugged it in, it started right up. Figuring it could be because I hadn't installed the OS on the new SSD I loaded Mavericks on it and all went well with the install. When plugged in the computer runs great! Starts up ten times faster and completes tasks faster as well. When I look at the Activity Monitor it's a big difference, in a positive direction. But it's still telling me "Battery Not Available."
So I called the guy a bought it off of and he was perplexed as well and he went through it again, ran a diagnostic and found nothing wrong other than that the battery appeared to have failed. Before letting him do anything else to it, I brought it to an authorized Mac specialist for a second opinion and she also ran a diagnostic and found nothing wrong other than the battery failing. So I replaced the battery and it isn't recognizing the new battery either.
Not being a computer genius I didn't know what else to do so I decided to put the computer back to its original state so to speak and reinstalled my old hard drive and original battery. It made no difference with the battery situation. Even with everything back in its original place, it was saying "battery not available."
I reinstalled the SSD and new battery so I could at least use it as a speedier desktop.
I then went back to the forums, searching for something I could try and came across a thread suggesting to reset the SMC after some basic troubleshooting. Did the troubleshooting, didn't find anything and reset the SMC. Computer still showed "battery not available."
So I called Apple Care and the rep I talked to said I had done everything he would suggest other than taking my computer into the Apple Store.
And thus I'm here, before I have time to take it in this weekend, asking if any of you have any other ideas for me to try. If in the end it's a logic board issue that would make sense from what I've read, it just seems strange that the logic board coincidentally failed or was damaged during what appeared to be a routine install/upgrade.
Thanks for any help and hope you all are having a great night.

What was your ultimate resolution for this issue.
I have the same thing going on.

Replacing macbook with pro, can I install FCP again?

I'm on the verge of buying a new Macbook Pro to replace my dying Macbook, but need to know if I'll have to buy a new copy of Final Cut as well. The included documentation states that Final Cut Studio 2 can be installed on 1 laptop and 1 desktop, and I understand that one serial can't be used twice simultaneously on the same network, but is it not possible to install it for a second time on a new laptop instead? I'm not trying to trick the software or anything, it just seems ridiculous that I would have to buy a whole new copy of an incredibly expensive package just because my computer needs to be replaced. Everywhere I look people reiterate the "1 laptop and 1 desktop" allowance in the terms of agreement, but I can't tell if that's semantic or if the software actually determines what kind of computer it's being used on and communicates with a database.
Thanks for any advice! Having to re-purchase the whole studio would be both infuriating and financially debilitating.

If you are getting rid of your old macbook, then why would you not be able to install on a new one, as long as you delete it from you old macbook if you re-sell it.
I'd be more worried about compatibility... Will FCP Studio 2 be compatible with a new Mac Book, I'm not sure... From a quick search I did, it seems to crash with Snow Leopard...
You may need to purchase an upgrade. And should you purchase an upgrade, don't install the old version first, just have the serial # ready.

Install OS X on replacement macbook air HD from Lion

Hi,
My Macbook air hard drive recently gave up after 4 years (therefore out of warranty) so I bought a replacement hard drive for it.
At the time I was running snow leopard on my imac and understood I could use it's optical drive to install snow leopard remotely (I have the instsallation disk). However, I've since upgraded to Lion and that option has apparently been taken away. I don't have a firewire cable. Are there any other options?
I've tried using the Lion Recovery Disk Assistant and after creating a recovery USB, formatted the hard drive using the disk utility. Unfortunately it hangs on 'Loading Installation Information...' when 'verifying my computer's eligibility' with Apple.
Any help appreciated.
Thanks

It is normally you user password.

Replace macbook pro hard drive

I have a 15" macbook pro from mid 2010. My hard drive has crashed so I bought a ssd to replace my had drive. My problem is that I have replaced the hard drive and put in the os snow leopard software that came with my computer into my laptop. I tried to use my backing up but realized that it wont work since my computer was running os x Lion when it crashed. I am trying to start it up as a new laptop, but it wont give me that option according to apple I need some sort of program in my hard drive to do that. Does anyone know what that program is and where I can get it without going to apple?
I don't have apple care.

Have a look at the link below to see if it applies to you.
http://support.apple.com/kb/ht4904
When you were running Lion in your Macbook Pro - were you the legal owner? Meaning, did you buy it?
I could be wrong - but it should show up in your purchases when you open app store. again, i'm second guessing on Lion since Mountain Lion shows up in my purchases.

Is it possible to replace Macbook Pro Retina's battery?

I have a Late 2012 macbook pro retina and after 2 years of working with it, it has a problem with battery. Yesterday it gave me a notification that the battery is in "replace soon" condition. I would like to know if the battery replacement is possible on this model? Also i don't think we have a apple store in my country and I would like to know where can I take it, to solve this problem?

The battery in the 2012 retina MBP is difficult to replace due to it being glued in place. See the iFixit teardown here: https://www.ifixit.com/Teardown/MacBook+Pro+15-Inch+Retina+Display+Mid+2012+Tear down/9462
To have the battery replaced it really needs to be done by Apple either at a store or shipped back to them. Go here to see what your options are by country:
https://www.apple.com/support/country/
There may be local non-Apple repair shops that will do this work, but you are taking your chances with them. Good luck!

Replace MacBook Pro & Mainstage with MacBook Air

All,
I'm thinking about replacing my old model MacBook Pro (2.4GHz, early 2008 model, 6GB) with a MacBook Air 11 (1.6GHz, 128GB). I'd like to install Logic Studio on it and a few choice sample libraries (specifically, Ivory and NI's Electric Piano) for use with MainStage when I'm on stage.
I currently use my MacBook Pro for one purpose: to get a great piano sound on stage when I perform. I use a USB connection for the Keyboard/Midi and an external FW800 drive for the sample libraries. I would load the libraries on the 128GB flash drive on the MacBook Air.
I believe a MacBook Air would suffice and give me everything I need. Any suggestions and/or advice would be greatly appreciated. Anyone currently doing this, please contact me with your findings. Thanks in advance...

Hi Frank,
you wrote this sometime ago but did you eventually moved to an Air and used mainstage 2 on it? I'm thinking about buying an Air to use for live keyboard performance. Did you get good results?
Thanks!

Replacement MacBook?

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