Replacement micro sim card

 I have sent you two e-mails regarding my replacement micro sim card. I have received a    confirmation e-mail with the following information  "ID number of this form submission on the EE website is 4884865 - this number may be helpful for technical support, but otherwise you can safely ignore this." This receipt of form submission was received on 14th July.  To date I have still not received my micro sim card, nor can I get in touch with a human being as all your offered options do not cover my query.  Please can you find a homo sapien to reply to me and not an automated machine!

Where did you send an email. EE don't have email for mobile custs.
To get a replacement SIM, Take phone & old SIM into an EE shop & they'll transfer credit, no. & (SIM) contacts to SIM of correct size for free or order online https://explore.ee.co.uk/Order-a-new-SIM for £10.

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