Replacement Mini Causing iTune Error Report
After my first mini's wheel stopped working, I used an extended service aggreement to get a replacement. I hooked it up to the usb port, itunes came up but then I got an error message that iTunes had to shut down. iTunes will run correctly as long as the mini is not plugged in. Any reason for this? What can I do?
After looking at some other threads, I tried updating the new iPod and restoring it. Yah! It worked.
Similar Messages
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ITunes error Report!!!! I can't get this fixed
When I open my iTunes, a box pops up and say "iTunes has encountered a problem and needs to close." And gives me the option to Debug, Send error report, or don't send. I've sent it, followed the directions it gave me and the message still pops up. I'm getting frustrated, and I don't even know if it kept everything on it, or if I have to re-download everything again. Please help me figure this out!
HP Windows XPhiya!
Itunes has encountered a problem and needs to close
the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b -
Hello, my imac crashes every day, sometimes it's simply stop working in a black screen. I think that's something about video card, because every crash, I see a black screen or messed screen.
Can anyone help me find the main cause? Below is my last error report.
Anonymous UUID: DDB9DB5F-EA5B-B45F-F5A7-6307FCE2572B
Sat Sep 13 09:12:35 2014
Machine-check capabilities: 0x0000000000000806
family: 6 model: 23 stepping: 6 microcode: 1551
signature: 0x10676
Intel(R) Core(TM)2 Duo CPU E8335 @ 2.66GHz
6 error-reporting banks
Processor 1: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC0_STATUS(0x401): 0xb200004000000800
IA32_MC5_STATUS(0x415): 0xb200121020080400
panic(cpu 1 caller 0xffffff80158dcad9): "Machine Check at 0xffffff7f973e73f7, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000103e46000, CR3: 0x00000000181f2000, CR4: 0x0000000000000660\n" "RAX: 0x0000000000000031, RBX: 0xffffff8020905000, RCX: 0x0000000000000001, RDX: 0x0000000000000400\n" "RSP: 0xffffff80ae9e3d50, RBP: 0xffffff80ae9e3d80, RSI: 0x0000000000000004, RDI: 0xffffff80a8c45148\n" "R8: 0x00000000e0000000, R9: 0x0000000000000004, R10: 0x0000000104236380, R11: 0x0000000000000202\n" "R12: 0x0000000000000004, R13: 0xffffff80209e1240, R14: 0xffffff7f97404e20, R15: 0x0000000000000520\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f973e73f7, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2422.110.17/osfmk/i386/trap_native.c :168
Backtrace (CPU 1), Frame : Return Address
0xffffff80a8bd5e80 : 0xffffff8015822f79
0xffffff80a8bd5f00 : 0xffffff80158dcad9
0xffffff80a8bd6060 : 0xffffff80158f3fef
0xffffff80ae9e3d80 : 0xffffff7f973e0676
0xffffff80ae9e3e70 : 0xffffff7f973df8d9
0xffffff80ae9e3f30 : 0xffffff80158ddb0c
0xffffff80ae9e3f50 : 0xffffff801583758a
0xffffff80ae9e3f90 : 0xffffff80158378d8
0xffffff80ae9e3fb0 : 0xffffff80158d7417
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(217.92.1)[CF28958D-CA8A-3A79-911C -78217F5DDAF2]@0xffffff7f973dd000->0xffffff7f97407fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide: 0x0000000015600000
Kernel text base: 0xffffff8015800000
System model name: iMac8,1 (Mac-F226BEC8)
System uptime in nanoseconds: 53277101593110
last loaded kext at 52049652796768: com.apple.macos.driver.AppleUSBEthernetHost 7.0 (addr 0xffffff7f97bb0000, size 28672)
last unloaded kext at 52408741345770: com.apple.macos.driver.AppleUSBEthernetHost 7.0 (addr 0xffffff7f97bb0000, size 20480)
loaded kexts:
net.telestream.driver.TelestreamAudio 1.1.0
com.apple.filesystems.smbfs 2.0.2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.kext.AMDFramebuffer 1.2.4
com.apple.ATIRadeonX2000 8.2.4
com.apple.kext.AMD2600Controller 1.2.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.iokit.AppleYukon2 3.2.3b1
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AirPortBrcm43224 700.36.24
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.6f1
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.kext.AMDSupport 1.2.4
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOATAFamily 2.5.2
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.29f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F98000000000000, 0x202020202020202020202020202020202020
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F98000000000000, 0x202020202020202020202020202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.2.6f1 14216, 3 services, 22 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: WiFi, AirPort, en1
Serial ATA Device: Hitachi HDP725032GLA380, 320,07 GB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: SimpleDrive USB 2.0
USB Device: Built-in iSight
USB Device: BCM2046A
USB Device: IR Receiver
Thunderbolt Bus:Based on other users asking for help with crashes - looks like you don't have enough RAM to run Maverick and other applications at the same time.
Find Apple has not been clear on what you should do before you upgrade - including finding out what software needs to be upgraded to work with mavericks and exactly how much RAM you need.
seems 4GB is just not enough. -
I have installed and uninstalled the downloaded version of itunes several times. Eash time after going through the set up process the error report message pops up and I can not access itunes at all.
Hello, Molly, and welcome to the Discussions.
I'd suggest you try posting in the iTunes for Windows area. You'll be more likely to get a quick and accurate answer there than you will here in the iTunes for Macintosh forum.
When you repost, it will probably be helpful if you include the exact error message to that people know what they're dealing with.
Good luck. -
IPod mini cause iTunes to crash
my iPod causes iTunes to crash. This means I can't repair it/reset it via iTunes. It also has caused my computer to crash. I've tried resetting it etc already... and iTunes works fine when the iPod is not connected.
I actually found this page
http://docs.info.apple.com/article.html?artnum=93716
- the restart ipod services section, useful! Managed to get iTunes working for long enough without crashing to reboot the ipod. Took quite a lot of time but got there in the end... and nice and satisfying. Think my iPod has had too many years of abuse from me.
Thanks for the suggestion! -
Safari crashes after 5 min - copy of error report
Safari will crash within 5 minutes of opening it...sometime's it immediately and sometimes it takes a little while...ive done everything i can think of to fix it and it still keeps happening...here is a copy of the report from the apple error message:
Process: Safari [109]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 3.2.1 (5525.27.1)
Build Info: WebBrowser-55252701~1
Code Type: X86 (Native)
Parent Process: launchd [69]
Date/Time: 2009-02-16 20:28:17.754 -0500
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x00000000001c93c4
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0xffff01a4 _atomicadd32 + 4 (cpu_capabilities.h:230)
1 com.apple.Safari 0x0001e4c6 0x1000 + 120006
2 com.apple.WebKit 0x9626b280 CallDelegate(objc_object* ()(objc_object, objc_selector*, ...), WebView*, objc_object*, objc_selector*, objc_object*) + 112
3 com.apple.WebKit 0x9626b06a WebFrameLoaderClient::dispatchDidStartProvisionalLoad() + 106
4 com.apple.WebCore 0x93bf3487 WebCore::FrameLoader::continueLoadAfterWillSubmitForm(WebCore::PolicyAction) + 39
5 com.apple.WebCore 0x93bf2bf1 WebCore::FrameLoader::continueLoadAfterNavigationPolicy(WebCore::ResourceReques t const&, ***::PassRefPtr<WebCore::FormState>, bool) + 529
6 com.apple.WebCore 0x93bf2947 WebCore::FrameLoader::callContinueLoadAfterNavigationPolicy(void*, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>, bool) + 55
7 com.apple.WebCore 0x93bf278e WebCore::PolicyCheck::call(bool) + 78
8 com.apple.WebCore 0x93bf2190 WebCore::FrameLoader::continueAfterNavigationPolicy(WebCore::PolicyAction) + 592
9 com.apple.WebKit 0x9626acbc -[WebFramePolicyListener receivedPolicyDecision:] + 60
10 com.apple.WebKit 0x9626ac7a -[WebFramePolicyListener use] + 42
11 com.pozytron.AcidSearch 0x002bf1e4 -[PZWebView webView:decidePolicyForNavigationAction:request:frame:decisionListener:] + 238
12 com.apple.CoreFoundation 0x92a42a3d _invoking__ + 29
13 com.apple.CoreFoundation 0x92a42428 -[NSInvocation invoke] + 136
14 com.apple.CoreFoundation 0x92a424f8 -[NSInvocation invokeWithTarget:] + 72
15 com.apple.WebKit 0x9626ab4f -[_WebSafeForwarder forwardInvocation:] + 367
16 com.apple.CoreFoundation 0x92a4296a __forwarding__ + 986
17 com.apple.CoreFoundation 0x92a429d2 CF_forwarding_prep0 + 50
18 com.apple.WebKit 0x9626a175 WebFrameLoaderClient::dispatchDecidePolicyForNavigationAction(void (WebCore::FrameLoader::*)(WebCore::PolicyAction), WebCore::NavigationAction const&, WebCore::ResourceRequest const&) + 181
19 com.apple.WebCore 0x93bf0843 WebCore::FrameLoader::checkNavigationPolicy(WebCore::ResourceRequest const&, WebCore::DocumentLoader*, ***::PassRefPtr<WebCore::FormState>, void ()(void, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>, bool), void*) + 435
20 com.apple.WebCore 0x93befa37 WebCore::FrameLoader::load(WebCore::DocumentLoader*, WebCore::FrameLoadType, ***::PassRefPtr<WebCore::FormState>) + 199
21 com.apple.WebCore 0x93cd37d0 WebCore::FrameLoader::load(WebCore::ResourceRequest const&, WebCore::NavigationAction const&, WebCore::FrameLoadType, ***::PassRefPtr<WebCore::FormState>) + 384
22 com.apple.WebCore 0x93d81b44 WebCore::FrameLoader::continueLoadAfterNewWindowPolicy(WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>, WebCore::String const&, bool) + 244
23 com.apple.WebCore 0x93d819ae WebCore::FrameLoader::callContinueLoadAfterNewWindowPolicy(void*, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>, WebCore::String const&, bool) + 62
24 com.apple.WebCore 0x93bf27ec WebCore::PolicyCheck::call(bool) + 172
25 com.apple.WebCore 0x93d81770 WebCore::FrameLoader::continueAfterNewWindowPolicy(WebCore::PolicyAction) + 496
26 com.apple.WebKit 0x9626acbc -[WebFramePolicyListener receivedPolicyDecision:] + 60
27 com.apple.WebKit 0x9626ac7a -[WebFramePolicyListener use] + 42
28 com.apple.CoreFoundation 0x92a42a3d _invoking__ + 29
29 com.apple.CoreFoundation 0x92a42428 -[NSInvocation invoke] + 136
30 com.apple.CoreFoundation 0x92a424f8 -[NSInvocation invokeWithTarget:] + 72
31 com.apple.WebKit 0x9626ab4f -[_WebSafeForwarder forwardInvocation:] + 367
32 com.apple.CoreFoundation 0x92a4296a __forwarding__ + 986
33 com.apple.CoreFoundation 0x92a429d2 CF_forwarding_prep0 + 50
34 com.apple.WebKit 0x9628cf19 WebFrameLoaderClient::dispatchDecidePolicyForNewWindowAction(void (WebCore::FrameLoader::*)(WebCore::PolicyAction), WebCore::NavigationAction const&, WebCore::ResourceRequest const&, WebCore::String const&) + 201
35 com.apple.WebCore 0x93d8112a WebCore::FrameLoader::checkNewWindowPolicy(WebCore::NavigationAction const&, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>, WebCore::String const&) + 154
36 com.apple.WebCore 0x93cd3400 WebCore::FrameLoader::load(WebCore::KURL const&, WebCore::String const&, WebCore::FrameLoadType, WebCore::String const&, WebCore::Event*, ***::PassRefPtr<WebCore::FormState>) + 2080
37 com.apple.WebCore 0x93d10475 WebCore::FrameLoader::load(WebCore::FrameLoadRequest const&, bool, bool, WebCore::Event*, WebCore::HTMLFormElement*, ***::HashMap<WebCore::String, WebCore::String, WebCore::StringHash, ***::HashTraits<WebCore::String>, ***::HashTraits<WebCore::String> > const&) + 1157
38 com.apple.WebCore 0x93d187bc WebCore::FrameLoader::urlSelected(WebCore::FrameLoadRequest const&, WebCore::Event*, bool, bool) + 636
39 com.apple.WebCore 0x93d182b9 WebCore::FrameLoader::urlSelected(WebCore::ResourceRequest const&, WebCore::String const&, WebCore::Event*, bool, bool) + 649
40 com.apple.WebCore 0x93d13451 WebCore::HTMLAnchorElement::defaultEventHandler(WebCore::Event*) + 1457
41 com.apple.WebCore 0x93be7303 WebCore::EventTarget::dispatchGenericEvent(WebCore::EventTargetNode*, ***::PassRefPtr<WebCore::Event>, int&, bool) + 707
42 com.apple.WebCore 0x93be6f4f WebCore::EventTargetNode::dispatchEvent(***::PassRefPtr<WebCore::Event>, int&, bool) + 255
43 com.apple.WebCore 0x93da4c1d WebCore::EventTargetNode::dispatchMouseEvent(WebCore::AtomicString const&, int, int, int, int, int, int, bool, bool, bool, bool, bool, WebCore::Node*, ***::PassRefPtr<WebCore::Event>) + 509
44 com.apple.WebCore 0x93da49d5 WebCore::EventTargetNode::dispatchMouseEvent(WebCore::PlatformMouseEvent const&, WebCore::AtomicString const&, int, WebCore::Node*) + 165
45 com.apple.WebCore 0x93da44d5 WebCore::EventHandler::dispatchMouseEvent(WebCore::AtomicString const&, WebCore::Node*, bool, int, WebCore::PlatformMouseEvent const&, bool) + 101
46 com.apple.WebCore 0x93d161c2 WebCore::EventHandler::handleMouseReleaseEvent(WebCore::PlatformMouseEvent const&) + 722
47 com.apple.WebCore 0x93d15df9 WebCore::EventHandler::mouseUp(NSEvent*) + 393
48 com.apple.WebKit 0x962858bc -[WebHTMLView mouseUp:] + 220
49 com.apple.AppKit 0x93131241 -[NSWindow sendEvent:] + 5539
50 com.apple.Safari 0x0002b0d3 0x1000 + 172243
51 com.apple.AppKit 0x930fdd49 -[NSApplication sendEvent:] + 2941
52 com.apple.Safari 0x0002ab58 0x1000 + 170840
53 com.apple.AppKit 0x9305b69f -[NSApplication run] + 847
54 com.apple.AppKit 0x930288a4 NSApplicationMain + 574
55 com.apple.Safari 0x000b9b16 0x1000 + 756502
Thread 1:
0 libSystem.B.dylib 0x90a0d3ae _semwaitsignal + 10
1 libSystem.B.dylib 0x90a37d0d pthreadcondwait$UNIX2003 + 73
2 com.apple.WebCore 0x93b898ff WebCore::IconDatabase::syncThreadMainLoop() + 239
3 com.apple.WebCore 0x93b42065 WebCore::IconDatabase::iconDatabaseSyncThread() + 181
4 libSystem.B.dylib 0x90a37095 pthreadstart + 321
5 libSystem.B.dylib 0x90a36f52 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x90a061c6 machmsgtrap + 10
1 libSystem.B.dylib 0x90a0d9bc mach_msg + 72
2 com.apple.CoreFoundation 0x929c30ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x929c3cd8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x94429ebe CFURLCacheWorkerThread(void*) + 396
5 libSystem.B.dylib 0x90a37095 pthreadstart + 321
6 libSystem.B.dylib 0x90a36f52 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x90a061c6 machmsgtrap + 10
1 libSystem.B.dylib 0x90a0d9bc mach_msg + 72
2 com.apple.CoreFoundation 0x929c30ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x929c3cd8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x00118d4d 0x1000 + 1146189
5 com.apple.Safari 0x00117fd3 0x1000 + 1142739
6 com.apple.Safari 0x00118081 0x1000 + 1142913
7 libSystem.B.dylib 0x90a37095 pthreadstart + 321
8 libSystem.B.dylib 0x90a36f52 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90a061c6 machmsgtrap + 10
1 libSystem.B.dylib 0x90a0d9bc mach_msg + 72
2 com.apple.CoreFoundation 0x929c30ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x929c3cd8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x91505d40 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x914a27ed -[NSThread main] + 45
6 com.apple.Foundation 0x914a2394 _NSThread__main_ + 308
7 libSystem.B.dylib 0x90a37095 pthreadstart + 321
8 libSystem.B.dylib 0x90a36f52 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x90a556f2 select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x90a37095 pthreadstart + 321
2 libSystem.B.dylib 0x90a36f52 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x15f9ee30 ecx: 0x00000001 edx: 0x001c93c4
edi: 0x003366d0 esi: 0x15f849c0 ebp: 0xbfffdb98 esp: 0xbfffdb58
ss: 0x0000001f efl: 0x00010202 eip: 0xffff01a4 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x001c93c4
Binary Images:
0x1000 - 0x1d7fe2 com.apple.Safari 3.2.1 (5525.27.1) <66278f41bc085c64e0f06ff487af4adc> /Applications/Safari.app/Contents/MacOS/Safari
0x223000 - 0x232ff8 SyndicationUI ??? (???) <9272a16db977c7a8efb814b6a8897bda> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x291000 - 0x293fff +net.culater.SIMBL 0.8.2 (8) /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
0x2a6000 - 0x2d9fe7 +com.pozytron.AcidSearch ??? (0.7b3) /Library/Application Support/SIMBL/Plugins/AcidSearch.bundle/Contents/MacOS/AcidSearch
0x500000 - 0x501ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x7a0000 - 0x7a5ff3 libCGXCoreImage.A.dylib ??? (???) <375e0cdb64b043378dbf637992bbfeb0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
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0x96f33000 - 0x970b2fff com.apple.AddressBook.framework 4.1.1 (699) <60ddae72a1df8ddbc5c53df92f372b76> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x970b3000 - 0x97146fff com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x97147000 - 0x971c4fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x971c5000 - 0x97293ff3 com.apple.JavaScriptCore 5525.26 (5525.26.2) <69e219e81bc886a94c4d4b310d393ab9> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x97294000 - 0x97294ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <7b0248c392848338f5d6ed093313eeef> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
Please let me know if anyone can help! I'm going crazy haha!
Thanks!Hi,
It looks like AcidSearch is causing you the grief:
0x291000 - 0x293fff +net.culater.SIMBL 0.8.2 (8) /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
0x2a6000 - 0x2d9fe7 +com.pozytron.AcidSearch ??? (0.7b3) /Library/Application Support/SIMBL/Plugins/AcidSearch.bundle/Contents/MacOS/AcidSearch
Delete the 2 folders highlighted above and give Safari another go. (Note those paths are from the top level of your hard drive, not from your home folder).
Good luck! -
Mavericks Upgrade Caused Itunes error and won't open now
I was using the current version of itunes 11.2.1 just fine on my macbook pro (2009) until that same day I upgraded to Mavericks. Now Itunes tells me I need to be in 64 bit. I was indeed already operating in 64 bit though prior to upgrade. I looked at the Get Info on my Itunes as the error message suggested but the 32 bit box option is NOT checked.
I went into my system report and looked at the various apps I have that used either 64 bit or 32 bit options. Some were indeed using 64 bit, however the Itunes report showed:
iTunes:
Version: 11.1.5
Obtained from: Apple
Last Modified: 3/5/14, 7:44 AM
Kind: Intel
64-Bit (Intel): No
Signed by: Software Signing, Apple Code Signing Certification Authority, Apple Root CA
Location: /Applications/iTunes.app
Get Info String: iTunes 11.1.5, © 2000–2014 Apple Inc. All rights reserved.
But to show you that the computer is capable of being in the 64bit mode.... here is the report from IMovie:
iMovie:
Version: 10.0.3
Obtained from: Mac App Store
Last Modified: 4/13/14, 1:17 PM
Kind: Intel
64-Bit (Intel): Yes
Signed by: Apple Mac OS Application Signing, Apple Worldwide Developer Relations Certification Authority, Apple Root CA
Location: /Applications/iMovie.app
I transfer all of my sheet music onto my Ipad Onsong App via Itunes on the mac when I sync. I am dead in the water right now
I have searched High and Low online trying to find a solution. Any suggetions as to how I can proceed?
And NO.... I don't use Time Machine (my bad... but too late now....)hi there, ive been getting the same problem and ive tried everything in the links supplied, i have even downloaded quicktime seperately and the downloaded itune, if my windows installer open itunes then it will work but you keep have to uninstall, download and re-install, very, very inconsiderate, i have also created a post but no replies yet, apple support on phone are useless, i think it is itunes conflicting with quicktime but as you downlod both versions together, what can you do, i wouldnt mind if they conflicted wiv roxio of nero but its their own stupid programs that are doing it, i am very anoyed, tryed to work this out for 6 days now, anyway i hope you have more luck than i have had
bazza -
Itunes error report windows 7 after upgrade
Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe Problem signature Problem Event Name: AppHangB1 Application Name: iTunes.exe Application Version: 10.6.0.40 Application Timestamp: 4f56cf56 Hang Signature: 1781 Hang Type: 2048 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057 Additional Hang Signature 1: 17816d3f901ff0f62e21e999edc625dd Additional Hang Signature 2: fec3 Additional Hang Signature 3: fec30f85e22e60c25974e056f6ded4be Additional Hang Signature 4: 1781 Additional Hang Signature 5: 17816d3f901ff0f62e21e999edc625dd Additional Hang Signature 6: fec3 Additional Hang Signature 7: fec30f85e22e60c25974e056f6ded4be
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2 -
Help... iTunes error report.....
I just bought the 30g iPod. when I got home, I installed the lastest itunes program. after I installed the program and go to open it, I get the message "itunes has encountered a problem and needs to close" when i click on the details it says "the operating system version and computer hardwar in use; your digital product ID, which could be used to identify your license; and the internet protocol {IP} address of your computer"
does anyone know what any of this means!
Thanks for any help!after countless hours of dead ends... this solved my problem ( thank you "bnoir" ) ....hope it helps anyone ealse with the message problem.....
hat one could be being caused by a problem with your QuickTime. (itunes uses QuickTime for audio and video playback.)
so let's try swapping out your QuickTime.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now? -
PLEASE HELP?!.....iTunes error report
I just bought the 30g iPod. when I got home, I installed the lastest itunes program. after I installed the program and go to open it, I get the message "itunes has encountered a problem and needs to close" when i click on the details it says "the operating system version and computer hardwar in use; your digital product ID, which could be used to identify your license; and the internet protocol {IP} address of your computer"
does anyone know what any of this means!?
Thanks for any help! :>)after countless hours of dead ends.... I found this to fix the problem(thank you "b noir")
hat one could be being caused by a problem with your QuickTime. (itunes uses QuickTime for audio and video playback.)
so let's try swapping out your QuickTime.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now? -
ITunes "Send Error Report" Message/Quicktime Problem
This is a problem that has only occured after I updated my iTunes to 7.0.2. Some songs in my library, and all of my videos that I have bought through the Music store cause the "Send Error Report" message to come up and iTunes closes down immediately.
I read another thread that a similar problem was occuring to a customer, and one of the admins requested him to un-install Quicktime and delete 2 files out of the registry. Then re-install quicktime through the "Repair" section of the iTunes installer. I followed these steps and the problem seemed to be fixed, but then they were "re-corrupted" I guess after I restarted my computer.
Do you have any idea what would be wrong? I know it is not spyware/viruses because I have several programs to check/delete them.
Thanks for your help
-jcavanagh.Bump for the 3rd time.
Quicktime will not even open, on a sidenote. It starts to load, then I hear some sort of beep..then it closes. I have tried re-installing multiple times and the problem continues. -
I can no longer use iTunes whatsoever.
I'm hoping to get a refund for the $25 wasted on match if my PC isn't compatible. But how the **** do I get iTunes as a whole to stop crashing?
I'm on Windows 7 with AMD C-50 processor and 2GB RAM, 250GB hard disc.
Never had an issue with Apple products before today.
Windows error reporting claims that "an update to iTunes addresses the issue", but not only did I have 10.5.3 already, I went ahead and reinstalled it, too, and the 64bit version just for the **** of it in case that'd make difference. No luck.
I mean, surely, the fact that this is only happening to me means it is a problem with my system. But I don't suppose its the usual stuff that way, way inexperienced computer users end up on these forums about. No viruses (are there PC viruses that only affect iTunes match? sounds far fetched.) No firewall issues. Not running outdated software. I imagine its my CPU, my hardware, thats just not compatible with Match.
Anyways. The crash occurs about 20% into the progress bar of gathering info about your library for match. When restarting, it asks to log off and log back in to the itunes store. A few times I was able to do that, by getting to the little X and cutting off match before it could crash (still logging out and logging back in made no difference), but now the speed at which it gets to the 20% and crashes is so fast I can't beat it to it.
Do you suppose the Apple store at the mall, since I just got a 4S with Apple Care+ might be able to help me, or would there be a fee? I can't afford a new computer right now, and if mine just could never work with match period, might I get a refund?How big is your library? I would recommend the following troubleshooting steps:
- Backup your library. Always a good idea before messing with things.
- Create a new library. Refer to this article for details: http://support.apple.com/kb/HT1589. This won't delete your old library, you're just creating a new empty one. Also refer to this article to get back to your old library later.
- Add a few albums into this new library. Not everything, just a small sampling, as a test.
- Activate Match on this new library. You shouldn't have to re-pay, it should just say "Add Computer" or similar.
- At this point, Match should run again. With just a few albums it should complete in just a few minutes.
If iTunes doesn't crash at this point, then likely there's something about your original library that Match doesn't like - what that is I don't know, but at least you'll know it's not your PC. If iTunes still crashes, then if could be a number of other things, but probably not your library. My next suggestion (if you haven't already done this) is to uninstall / reinstall iTunes. If that doesn't work, then my next ideas you won't like. -
ITune is not working, Send Error Report
before i updated to the newer 7.0.2 iTunes it used to work perfectly fine. Now after i installed it, quick time and iTunes seem to be having a problem. I click on Quick time and it says, Buffer Overrun detected.(then it says my file directory in program files). A buffer overrun has been detetced which has corrupted the programs internal state.The program cannot safely continue execution and must now be terminated.
Itunes starts up, this agree to liscense agreement pops(sometimes this does not even pop up) up. I check yes and then the iTunes library pops up for about 3-5 seconds. iTunes has encountered a problem and needs to close. We are sorry for the incovenience. (Send error report, Dont send). How do i fix this?replying to Duvack
I click on Quick time and it says, Buffer Overrun detected.(then it says my file directory in program files). A buffer overrun has been detetced which has corrupted the programs internal state.The program cannot safely continue execution and must now be terminated.
the QuickTime problem will probably be causing your itunes problem. (itunes needs a properly functioning QuickTime in order to work correctly.)
let's try swapping out your QuickTime.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now? -
Error report when I try to use iTunes
Hi,
A few days ago I was trying to work out how to get a different modem to work with my computer. I got a friend to try to help me and we did a few things which didn't work. (I later bought a new modem which is working fine.) Either way it could be irrelevant as he assures me we didn't do anything to cause this.
Whenever I try to open iTunes (and, incidentally, QuickTime and Trillian, too), I get that annoying Error report window popping up (you know the one, where it asks you if you want to send an error report or not), and iTunes doesn't open. I uninstalled it and re-installed but no joy. I did a scan for viruses and got rid of a couple of things. Still no joy.
Can anyone help?!Hello?! Just wondering when someone will answer my
question - I'm getting desperate! Thanks!
This worked for me!
http://docs.info.apple.com/article.html?artnum=302372 -
Itunes Won't Open Send an error report!
Hi I've just downloaded Itunes 6.0 and when I try to open it I get 'Itunes has encountered and error and needs to close send an error report?' I have read up on this and discovered that it may be a quicktime error so I went and downloaded quicktime seperatly with no luck. Then I read it may be C:\documents and settings\all users\application data\apple computer\itunes\sc info so I deleted it. No luck... does anyone else have any ideas? It stopped working when I downloaded the latest ipod update software for my ipod mini then it all stopped working I reallly need it to work for tommorow because I'm going on a long car journey and I want to be able to listen to my ipod. Thanks.
Regards Ruairidh McHardyHave you had a look at these troubleshooting pages? They may be of some help:
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures
iTunes for Windows in Windows XP or Windows 2000 doesn't open after upgrading
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