Replacement of iPhone 4
I was given an iPhone4 by a friend who bought it in Singapore. However the phone has been dropping calls so I plan to have it replaced. I am unable to contact my friend to find out which shop he bought it from. Can I go to any Apple store in Singapore to get a replacement?
If you can't contact your friend and find out where he purchased the iPhone from, you can contact the only authorized service center for iPhones in Singapore:
http://www.apple.com/sg/buy/service.html
Note that if your friend did not purchase the iPhone from an authorized source, it's quite possible that the iPhone you have was originally sold in another country. If that turns out to be the case, then you would have to know what country it was originally sold in and then ship the iPhone to that country for service.
Regards.
P.S. Kwopau, there are no Apple Stores in Singapore.
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I replaced my iPhone with a Samsung Galaxy5 and I am not receiving all of my text messages now. The rep at the store told me to go to iTunes and take my phone # off of the account and that would fix the problem. Is that true? What does iTunes have to do with text messages anyway?
You need to remove your phone number from the iMessage system.
Read here: http://support.apple.com/kb/ts5185
~Lyssa -
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Read another post in the forum about this and it appears this app also installs a profile with a proxy service that you will have to try and delete as well. Check that out.
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i have an iphone 5 that i traded with from a family member. its has coverage but now the sleep/wake button doesnt work sometimes. can apple replace my iphone and give me a new one or is it just something they can repair? i dont have the box or recipit to apple care or the iphone
Apple can fix it without your receipt or box. They pull the serial number from the device and determine warranty status from that. Hopefully ApplCare was registered to the product before you lost the receipt though. If not, you can go back to the point of purchase and obtain your AppleCare receipt and Apple can help attach it to the iPhone.
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Earlier i meantioned that my lock screen was broken. That was a mistake its my lock button i apologize. But do i still have to pay for my phone bill and activate my AT&T account in order to replace my iPhone 5 at an apple store?? Or not because of the one-year warranty??
The lock button on my iPhone5 has also started acting up. Extremely annoying. I have to get it replaced, but I've dropped my phone once and there is a scratch on the top left corner of the phone, so I'm not sure what the warranty says about this situation.
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I had bought the iphone 5 four months ago. The problem is that it gets heated too much. I noticed it recently. What should I do? Should I take it to apple store to replace? Will they replace my iphone 5?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
Hello, I want to replace my iPhone 5 because of the power button problem (it works on the left side and doesn't work on the right side) and I was just wondering what do I need to take to Apple store if I want to replace my iPhone. Should I take a box from it or earpods or documentation?
Thank you!You only need to take your iPhone. Be sure to make an appointment
at the Genius Bar before you go to avoid a long wait.
http://www.apple.com/retail/geniusbar/ -
If i backup an app for example Music Downloader as it contains like 300 songs and now i want to replace my iphone 5 so when i restore the app from itunes do i get back all the content in the app or just the app itself ??..
Hey Hussain,
I am not sure whether the music will get restored.
Anyway try this
1.Connect iPhone to PC.
2.Open iTunes
3.Open iPhone Summary
4.Go to Apps Tab
5.Under File Sharing Section Click on Music Downloader
6.Right side if you see your songs click on one song and press (CTRL + A).(hope you are using windows) and click on save and then save to a folder on your computer.
7. Later just do steps till 5 to put to new iPhone then ...........
8.Click on save and select the music files which u want to put in that app.
9.Click on apply to sync.
10.You should be having the music in that app
Hope it helps,
Rohit -
I had to replace my Iphone 5c with a new one. Now, my windows 7 pc does not recognize my iphone. Reinstalled itunes. Apple mobile device is running. I did whatever I could find on the internet still no luck. Any suggestions? Thnx
You have done everything verbatim included with this link?
http://support.apple.com/kb/ts1538 -
HT5661 Have replaced and iphone and want to turn off imessage how do I do it without an iPhone?
I recently replaced my iphone with a non-smart phone. now I can not receive messages from any iPhone users since they used to connect with me via imessage. I just don't get their messages. How can I turn off imessage when I no longer have an iphone?
Contact Apple Support as described here:
http://support.apple.com/kb/TS5185 -
I recently replaced my iphone and took 6 weeks of new pictures, I plugged it to my computer and by accident I restored the back from 4 months ago and erased my new pictures. How can I recover the new pictures ?? Help!!
Sorry those pics might be gone, since you restored from your backup.
Only way possible if by some possibility you were able to backup your current data to itunes, then you can restore from that backup.
Open itunes - edit - preference - devices - backup - see if there is an up to date backup.
If you don't have one then sorry those pics are gone. -
Hi,
I've recently replaced my iphone 5 and I couldn't restore my data into my new phone, as it asked me to do the software upgrade on itunes in my computer. So, I did the itunes upgrade, which is now causing the Runtime error R6034. I wonder if I would loose my data (i.e., can't restore the data into my new phone), if I follow the uninstalling & re-installing steps. Plz advice, as how this runtime error can be fixed and at the sametime, I will still be able to restore my data into my new phone.Suresh14 wrote:
I wonder if I would loose my data (i.e., can't restore the data into my new phone), if I follow the uninstalling & re-installing steps.
Uninstalling & Re-installing iTunes will not delete your iTunes Library Data.
Do the following:
Uninstall from Windows the following four programs: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support. You do this from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Download the latest version of iTunes from Apple and note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator, just Right click iTunes installer and Run as Administrator. -
I replaced both of my iPhone 4S/7.x with iPhone 5S/7.x and neither was qable to connect to any WiFi unless I was within 20' of the WiFi router. So I took both to the Apple store and they replaced both iPhone 5S.
Now one works perfectly, however the other does not. I went to the Apple store again, and they replaced the replacement iPhone 5S with another 5S. Same problem.
I went back to the Apple store again and they replaced replacement #2 with another replacement, so this is the 3rd time! They recommended I take the replacement iPhone 5S and not restore,but start as a new iPhone. Before I did anything, I checked to see if the WiFi worked "out of the box"....it did not!! Thus, there wasn't any reason to do a new install, since it did not appear to be my software load.
By the way, all 3 of my MacBook Pro's and iPad work perfectly over WiFi.
Also, all my iPhones and iPad are on v 7.04
It doesn't appear to make sense to go back to the Apple store Genius Bar, as it appears all of their stock have this issue.
Any helpful suggestions would be appreciatedI replaced both of my iPhone 4S/7.x with iPhone 5S/7.x and neither was qable to connect to any WiFi unless I was within 20' of the WiFi router. So I took both to the Apple store and they replaced both iPhone 5S.
Now one works perfectly, however the other does not. I went to the Apple store again, and they replaced the replacement iPhone 5S with another 5S. Same problem.
I went back to the Apple store again and they replaced replacement #2 with another replacement, so this is the 3rd time! They recommended I take the replacement iPhone 5S and not restore,but start as a new iPhone. Before I did anything, I checked to see if the WiFi worked "out of the box"....it did not!! Thus, there wasn't any reason to do a new install, since it did not appear to be my software load.
By the way, all 3 of my MacBook Pro's and iPad work perfectly over WiFi.
Also, all my iPhones and iPad are on v 7.04
It doesn't appear to make sense to go back to the Apple store Genius Bar, as it appears all of their stock have this issue.
Any helpful suggestions would be appreciated -
How can I replace my IPhone in France?
How can I replace my IPhone in France? I have bought an IPhone 5 in Paris and now its display is broken and the warranty is expired. Can I ask someone to do the replacement for me there?
If you bought the iPhone in Paris, and live in another EU country, the warranty and out-of-warranty service will be valid throughout the EU. If you do not live in the EU, then you must send the iPhone to someone you trust in France to handle the out-of-warranty replacement for you.
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I recently had to replace my iphone 4s and i lost all of my picture that was stored in photo stream how can I retreive them?
Welcome to the Apple Community.
Any photos in photostream in the cloud will be returned to the new device when you log into your account and enable photostream, the photos in photostream in the cloud may not mirror the photos in the photostream album on your old phone.
Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device. -
I had to replace my iPhone today. I have alot of music that still resides on my iPad. It does not appear in iTunes. How to I get this music to my iPhone?
From the iPad to itunes...
Transfer Purchases
File > Devices > Transfer Purchases
More Info Here > http://support.apple.com/kb/HT1848
From iTunes to iPhone...
SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/
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