Replacement of iPhone with identation on the back of it

Recently, my Iphone accidentally fell off while I was charging it. There was indentation of the back of the phone.
I also found out after that incident, my Iphone cannot be charged to 100% for a few times, eg. It remain constant at 98%.
My apps also loaded slower after that.
Can I get a replacement of iPhone because of the stated reasons above?
Or I have to get myself a new phone?
Thanks!

Isaac LING wrote:
Recently, my Iphone accidentally fell off while I was charging it. There was indentation of the back of the phone.
The back of the iPhone 4 is glass...AFAIK, you don't "dent" glass...so I don't quite understand what you're talking about here.
Can I get a replacement of iPhone because of the stated reasons above?
If your phone is in fact damaged because of this fall, such damage is not covered by warranty. Thus any replacement will be at your expense unless you have some kind of insurance coverage.

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