Replacement phone from apple?

I just got a replacement phone from apple under warranty, do you think it would be brand new or a reconditioned?
Thanks.

Usually you can't tell the difference, they seem double check the refurbished ones, just to make sure they don't come back

Similar Messages

  • HT201269 I am not finding my backup of my Iphone 5 that I backed up in itunes. I need to put the old information on my replaced phone from Apple care.

    I am not finding my backup of my Iphone 5 that I backed up in itunes. I need to put the old information on my replaced phone from Apple care.

    the itunes back up can be found in preferences/devices on ur itunes
    the preferences can be reached by going to:
    windows pc: edit/preferences
    mac pc: itunes/preferences
    check ur icloud as well in case u had the 'back up to icloud' option checked instead of the 'to this computer' option when u backed it up to ur itunes.
    if neither of those have ur back up then ur back up is not in that pc and not in ur icloud for that apple id. it might be somewhere else (another pc maybe) or it doesnt actually exist.

  • Are replacement phones from apple unlocked?

    Apple supplied me with new phone  but it is locked - do apple need to unlock please? I have contacted my provider (EE) who I am leaving but they have said as apple gave me a replacement phone they don't need to unlock as they didn't supply and that it should have been supplied unlocked - I have changed providers as had lots of problems with EE and when I put the o2 sim in it says it is locked? Any help would be appreciated. thank you

    Usually unlocking the phone is done by the provider, who informs Apple to update their data, that this  certain phone can be unlocked through iTunes.
    If your original phone has been unlocked by the carrier before, he has to notify Apple that your replacement should be unlocked as well.
    If you contacted Apple Support to replace the phone? I had to replace mine once and got an email from Apple stating the IMEI and serial number of my old phone and the ones from the new replacement, so that I could pass this info on to my carrier, to get the new device unlocked as well.
    iPhone: About unlocking

  • Got a refurb replacement phone from Apple

    So I got a replacement iPhone 3GS from Apple since my original had problems. The tech told me that these phones are practically brand new and only some of the internal componets are reused. The battery is new they said. I'm a little bit disappionted as I paid for a brand new phone just two months ago. Is this standard Apple policy? Is there a way to get a new phone next time?

    ok, but you really think that is normal that is everything right if 3 system, all together, stop working after only 2 months?? and looking on the web we are not isolated cases. I can understand one, but 3?? what I'm asking, not to you of course, but in general, is normal that the life of the iphone is less that the one of a "long life milk"? in any case I can also thank apple for giving me 3 refurb items while maybe other company will have take the items for months without giving me back nothing, but, I'm asking if it's worth it to pay so much for a 2 months life phone..
    probably the fault is not of Apple, It's mine, because I have bouthg it...
    sorry for my bad english

  • Is my replacement phone from apple locked

    I have just had my iphone 3gs replaced under warranty at the apple store, the original had been on o2 but it had been unlocked by them  16-17 months ago.
    Is the new phone locked to o2 ?

    As above the iPhone should be unlocked in line with status of the original .Since it is the Genius that processes the replacement through their system 
    I must admit when I had my unlocked O2 replaced I made absolutely sure the Genius knew it was unlocked and had no problems
    If there has been a problem take it straight back and they can unlock it there and then
    If it is a distance to the Apple Store  call Apple Care in UK and the will sort it.
    This has worked well for others so they will sort it
    try another sim and you will soon find out as long as it is an iPhone sim
    good luck

  • HT201269 I got a replacement Iphone5 from Apple. I went home and tried to synced it with ITunes but had to register as a new device to do update then I can restore old back up, now can't back up old phone info and can't activate my Apple ID for iMessage

    I got a replacement Iphone5 from Apple. I went home and tried to synced it with ITunes but said to register as a new device to do update then I can restore old back up, now can't back up old phone info and can't activate my Apple ID for iMessage

    Can you clarify your problem? Are you having trouble restoring your new iPhone from a previous phone's backup? Or are you having trouble logging into iMessage?

  • HT204074 i just got a replacement phone from Asurion because my iphone 4s had issues, i tried to dl music from apple itunes and it keeps telling me that there is another id associated with this device and i have to wait 45 days to associate mine, is there

    i just got a replacement phone from Asurion because my iphone 4s had issues, i tried to dl music from apple itunes and it keeps telling me that there is another id associated with this device and i have to wait 45 days to associate mine, is there  a way around this problem or do i have to actually wait?

    Either wait it out or contact Asurion and complain. They sent you a used phone as JB said above. There is nothing anyone here or at Apple can do about it.

  • I just got my replacement phone from Warranty. The phone was on for just 2 hours and it crashed. I was told that motorola knows about this "possible" issue. I got a new sim, hard reset, If it can be done I did it. They are now sending me the same phone ag

    I just got my replacement phone from Warranty. The phone was on for just 2 hours and it crashed. I was told that motorola knows about this "possible" issue. I got a new sim, hard reset, If it can be done I did it. They are now sending me the same phone again. Number 3. I would hope this one doesn't crash but I rather have a different phone so I can enjoy using my account. The phone's most recent error was today. " Unfortunately, the process com.motorola.widget.circlewidget3d" has stopped. At least the error message works and it's polite. I told tech this and they could not answer my question or help me other then "let's do a hard reset" My warranty replacement is coming on Monday. Let's hope this one works. Anyone else havinbg the same problem. it says "such and such as stop working" on all sorts of stuff! Help! I want my iPhone Back!

    I just did a google search on this issue. OMG, I got a ton of videos on this or similar issues. Each one says in some way to clear the cache, reset the data, etc. Why in the world would this continue to happen and they not do a fix that resloves this without having to lose or stop what your doing. This is a very long and constant issue it seems with Android phones as there must have been pages and pages of what I now call "Unfortunately"  So I am going to pray that Verizon helps me  out and gets me away from this issue and helps me go back to iPhone or try the Samsung.

  • HT3910 Original OSX 10.5.6 and app dvd's (that came w/MBP) lost,and have recv'd replacement dvd from Apple. Once hard drive is erased and new OS w/dvd instl'd, how do I insure all applications bundle - that came with MBP - will reinstall?

    Original OSX 10.5.6 and app dvd's (that came w/MBP) lost,and have recv'd replacement dvd from Apple. Once hard drive is erased and new OS w/dvd instl'd, how do I insure all applications bundle - that came with MBP - will reinstall?

    Your profile says you have 10.6, so why bother with the original 10.5 OS?
    But to your question, before you erase anything, make a backup of your data for safe keeping and restoration. Having an external hard drive for this purpose is most useful.

  • I bought the company unlocked phone from apple store Canada. It was originally loaded with software 4.2 and was working fine here in SaudiArabia.  Yesterday I updated with IOS 5.0.1.  Now it is showing that sim is not valid.  The same sim works in other p

    I bought the company unlocked phone from apple store Canada. It was originally loaded with software 4.2 and was working fine here in SaudiArabia.  Yesterday I updated with IOS 5.0.1.  Now it is showing that sim is not valid.  The same sim works fine in other phones.

    Here's and update on my problems and here are are some screen shots of the types of problems I've been having since the v5.0.1 update. Keep in mind these are native apps and I have tried the rebuild phone crap many times, nothing helps.
    This is screen shot of a what happened when I tried to use my camera one day, both the front and back cameras were all black. I had to power cycle the phone to get rid of this problem. The cameras appeared to be working correctly, I could focus and zoom but it was all black.
    Here is an image of what happened when I searched for something in a map. This is after I picked the choice I wanted, the keyboard disappeared but the list didn't. I had to force close the app and restart it for this problem to go away. Who knew five bars on ATT was possible.
    And finally this is the messaging app, although you would not know it. I had to return to home screen (after a long pause for it to process the button push) and return to the messaging app. This happens all the time with the messaging app and the notifications sounds drive me crazy. If  i'm using the phone, say browsing the web and I get an incoming message its almost 100% of the time the messaging app will screw up. The sound will play at the wrong time or not at all, message will show up in notifications and diasapear in message app or Ill have a problem like this:

  • HT4061 I am living in Pakistan, Lahore. I have purchased an Apple Iphone 5S online from apple store. I am facing water damage problem and there is no apple store here in Pakistan, How can I repair my phone from apple service center? Please help me

    I am living in Pakistan, Lahore. I have purchased an Apple Iphone 5S online from apple store. I am facing water damage problem and there is no apple store here in Pakistan, How can I repair my phone from apple service center? Please help me

    Take it to an authorized service center or Apple Store in the country where the phone originated.  Apple does not sell iPhones in Pakistan, nor will they ship them to Pakistan.

  • HT1688 My volume down button does not work on my phone and the button on the top of my 4s does not work..I bought the insurance on the phone from apple when. It was new

    My volume down button does not work on my phone and the button on the top of my 4s does not work..I bought the insurance on the phone from apple when. It was new

    Check the status of your warranty here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do
    Make a Genius Bar appointment to have your iPhone checked:
    http://www.apple.com/retail/geniusbar/

  • I bought my phone from apple store they said its sim free but now i insert the sim signal is coming but its showing on screen activation required can anyone help plz

    I bought my phone from apple store they said its sim free but now i insert the sim signal is coming but its showing on screen activation required can anyone help plz

    If your iPhone is new and you purchased from an Apple (Corporate ) Retail Store then you have to activate after inserting a new carrier sim for first time
    See here
    http://www.apple.com/support/iphone/essentials/

  • Can't we get calls to normal mobile phones from apple iPad 3 wifi+4g

    I want to know weather we can get calls to normal mobile phones from apple I pad3 wifi+4g

    The iPad is not a mobile phone and therefore cannot make or receive calls. The iPad can send a message to another iOS device using the Messages app but the iPad cannot send or receive cellular text messages using the SMS system that all cell phones use. There may be an app that gets around this limitation though so check the App Store.

  • Do I have to pay the upgrade fee if I buy my phone from apple?

    I can't find anywhere where the upgrade fee is explained fully. I know if I buy my phone from apple, it is a "verizon" phone -- will they charge me the upgrade fee, will verizon charge it when I activate the phone, or does it not apply if I buy it via the apple store?

    If you are buying the phone at full price (or Verizon EDGE), there won't be any upgrade fee.  If you are getting a subsidized phone (2-year contract) there will be an upgrade fee.

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