Replacement phone has iOS 7.2 backup from old phone is in iOS 7.1 it will not allow me to restore replacement phone to backup, anyway around this?

Replacement phone has iOS 7.2 installed backup was created in ios 7.1 anyway to restore replacement phone with my backup files? I tried updating the software on the broken phone but it says it is up to date.

You must mean that the replacement iPhone has iOS 7.0.2 since there is no 7.2 version, 7.1 is the current version. If your backup was created with iOS 7.1 it will not restore to an iOS 7.0.2 iPhone. If the iPhone will not update to 7.1 for you, take it back to the Apple store and have the genius bar staff update it so you can restore your backup.

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I attempted to update my iphone5 to 7.1.1 There was an error and now my phone is erased. I have attempted to restore from the cloud and it propogates the apple id with an old one, and will not allow me to restore from a the cloud

I attempted to update my iphone5 to 7.1.1 There was an error and now my phone is erased. I have attempted to restore from the cloud and it propogates the apple id with an old one, and will not allow me to restore from a the cloud

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Also, do you remember what the error message said?

My iPhone six with iOS 8.1.1 will not allow me to upload credit card data to Apple pay

My iPhone six with iOS 8.1.1 will not allow me to add credit card data to Apple pay. It does not recognize my credit card in iTunes. I have I have set location to the United States, and restarted. Still nothing. When I enter the passbook app, hit the plus button, select set up Apple pay, select add new credit card,I get no response when trying to add credit card number expiration date etc., nor does the camera feature work. Bottom line is to date, I cannot add any credit card data at all.

jimpeg10000 wrote:
I have I have set location to the United States, and restarted.
I am guessing there is something about your situation that occurred outside the U.S. Perhaps you purchased your iPhone outside the U.S., or live outside the U.S., ...
At the moment, Apple Pay only works in the U.S.

Would like to use an alarm clock. I need the alarm clock to function from the sleep mode. A review said that MAC products will not allow a program to wake up a Mac. Is this correct ? Are there any products in the Mac store what will function from the

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You can set times for your computer to turn on or wake from sleep in the Energy Saver system preference pane using the Schedule... button.

TS1398 In "Set Up" I try to select our secured WIFi router from the list of available networks. However, it will not allow me to select it. This then prevents me from going to the next step. What do I do?

In "Set Up" I have tried to select our secured WiFi router from the available list shown. It is listed. However, when I try to select it, it will not check off or remain blue when I lift my touch. This then will not allow me to go on to the next step. What do I do to connect to a secure WiFi router? I do know the WEP Key number but there is no place to type then in.
Alice from Hart

The trial can only be loaded 1 time as far as I know. You could try http://labs.adobe.com/downloads/acrobatcleaner.html, remove any left over parts of the Acrobat folder, and reboot. Then try an install again, but my guess is you will have to purchase Acrobat at this point.

I have just bought a new ipod touch to replace my old one. I can transfer apps onto it from my apple account on my computer but it will not allow me to add songs or movies from my apple library can anyone help

I have just bought a new 32gb ipod touch I have been through the set up.
When connecting to my apple library on my computer it will let me put apps on to the new touch
but not any music or videos. can anyone help?

What happens when you try to sync the music and videos to the iPod?
Was all media purchased wit the same Apple ID?
Did the music and videos sync to the old iPod?

Mail in iOS 7.0.4 will not allow multiple selections to delete/move etc.

In the past week my iPhone 5S has started something that I can only discribe as a 'refresh' of the screen each time I attempt to select multiple emails to either delete or move to another location. What occurs is that once I touch 'edit' the circles appears, as they should, to the left of every message. However, once I select one and go to select the second the previous selection is 'unchecked'. If I try to go faster I am able to select 2, sometimes 3, messages before it unselects them. This is very frustrating to say the least. Additionally, the same time I noticed this issue I also began having some serious battery longevity issues. I'm talking 25% drain in less than an hour. I've done all the standard stuff to fix this - reset settings, DFU restore etc - and the problem persists. The only commonality that I can come up with was the upgrade to iOS 7.0.4, it was shortly after this upgrade that the symptoms began.
HELP!!
Thank you!

In the past week my iPhone 5S has started something that I can only discribe as a 'refresh' of the screen each time I attempt to select multiple emails to either delete or move to another location. What occurs is that once I touch 'edit' the circles appears, as they should, to the left of every message. However, once I select one and go to select the second the previous selection is 'unchecked'. If I try to go faster I am able to select 2, sometimes 3, messages before it unselects them. This is very frustrating to say the least. Additionally, the same time I noticed this issue I also began having some serious battery longevity issues. I'm talking 25% drain in less than an hour. I've done all the standard stuff to fix this - reset settings, DFU restore etc - and the problem persists. The only commonality that I can come up with was the upgrade to iOS 7.0.4, it was shortly after this upgrade that the symptoms began.
HELP!!
Thank you!

I have an iPod nano which s loaded with music from a pc. My wife is trying to put the music from the nano onto her Mac laptop. It will not allow her to drag and drop music from the nano to iTunes. How can we get the music from the nano onto her mac laptop

can someone please tell me if it is possible to get music off a nano (loaded from a pc) and into iTunes on a mac laptop ?

You're dealing with two different Apple ID's so that won't work and according to Apple, they cannot be consolidated.
Frequently Asked Questions About Apple ID

When I update my iphone software, I lost my old contacts. I see the backups under devices but it will not allow me to restore when I right click. It will only let me delete the backup. How can I restore this backup? Thanks!

When I updated my iphone software, I lost my contact information. I see the backup on the devices menue in iTunes. However, it will only let me delete this backup and not restore it. How can I restore my old contacts to my iPhone? Thanks!

You will have to restore your iphone.

Hello i would to play my ipod nano radio via my Bluetooth speakers but it only plays via the head phones is there anyway around this . thanks

Hello I was hoping to listen to my ipod nano radio stations via Bluetooth speakers but I can't get this to work it only plays via head phones Thank s for any help

The same problem I have today afternoon.
My car audio system is compatible with iPod USB connector and worked fine for also 6 months.
When connecting my iPod nano 6rd gen via USB to car audio system, iPod displays on its screen a sucessfull connection, and music tracks is successfully displayed on the car audio system. But do not play. Switch forward or backward by playlist (by the buttons on the car audio system) works also, but still there is no start playback.
I tried plugged my iPhone 5 via USB to car audio system - it's works fine.
I plugged iPod to my mac computer - itunes says it's all Ok.
I am confused and do not understand what is happening.
May be restoring to default factory settings iPod....

When trying to save an image from ichat or even online to my desktop it will not allow me and says 'You don't have permission.' how can i change this? I used to be able to save all Images.

HELP!!!!

deastewart wrote:
when in system prefrences there is no 'accounts' option. under users and groups it says th account i am currently using is me and I am an admin.
Thank you agian for trying to help.
I should have looked closer at your system info on your OP. You're on 10.7 (I'm not) and apparently things are set up differently there. My apologies. I hope someone else will post here. If not, you should probably start a new thread in the 10.7 forum. Good luck to you.

Am syncing my iPhone 4 to a new laptop. It will not allow me to transfer music from this new laptop/iTunes to my phone. Why? And how do i fix this?

Hi there,
I have a new laptop.
I have music on my laptop that I have not purchased through iTunes (ie, uploaded CD's, copied to my laptop from my old computer, etc).
For some reason, iTunes will not allow me to transfer this music to my iPhone. I get the "red circle with the cross through it" symbol when I try to drop it into the iPhone..
Can someone suggest a way that I can oversome this and add my music to my phone from my new computer?
At this stage, I can only add music to it via the old iTunes/old computer that the phone was originally synced to.
Cheers

Hi there,
You may want to take a look at some of the information found in the article below.
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
-Griff W.

I'm currently trying to import photos to my library from a memory card to my laptop. The import is stalled and will not allow me to stop the import, any suggestions?

I'm currently trying to import photos to my library from a memory card to my laptop. The import is stalled and will not allow me to stop the import, any suggestions?

Does this involve iPhoto in some way? If so, try using the Force Quit command. It's under the Apple Menu.

I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."

I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."

Hello JinxUK,
Thank you for the details of the issue you are experiencing with the iCloud Control Panel. I found an article referencing the error message you are getting:
“Your setup couldn't be started because of an unexpected error.”
Apple is investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
I recommend saving that link so that you can check back for a resolution when it becomes available.
Thank you for using Apple Support Communities.
Best,
Sheila M.

My iPhone 4s iOS 7.0.4 will not update music or apps from iTunes 11.1.3. this was true of my pc and the new MacPro.

My iphone 4s ios 7/0/4 will not update music or apps from itunes 11.1.3. this was true with my pc since ios 7.0.3 even with update 7.0.4 and now continues with my new MacPro also runing itunes 11.1.3. as most state in previous threads, syncs all non itunes related data with no issue and appears to work correctly on itunes data but then hangs on the last step of updating until it times out. i have tried marking specific music to transfer, setting up new playlist, deleting some old playlist on phone but stopped short of restoring my phone back to new due to the amount of non itunes data that i will lose. The itunes setup on the macpro was completely with the download of all music from a previous external backup and the creation of new playlist - on the first sync with existing phone it did ask to overwrite all phone itunes data with macpro itunes data which i did accept - no different result - no changes on phone.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the problem continues, take the device to Apple for evaluation and possible replacement.

Replacement phone has iOS 7.2 backup from old phone is in iOS 7.1 it will not allow me to restore replacement phone to backup, anyway around this?

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