Replacement phone keeps asking to be activated
I had a problem with a dead pixel on my iPhone so went back to the store and they swapped it straight away with no hassle at all. The Apple Genius plugged the new phone into his computer and said he needed to activate the phone so it will work with the sim card from my iPhone, I signed a bit of paper and went on my way. When I plugged the phone into my computer (iBook G4) and opened iTunes, it asked me to activate my phone. I input my telephone number and email address and it said thanks your phone is now activated (also received a confirmation email) and it then re-synced from the previous backup of my phone. All good so far....
However the next day when I wanted to sync my phone again to load some more songs onto the phone, iTunes came up with the same message again saying I needed to activate my phone (Even though the phone was clearly activated (was showing o2 network in the top left and I was calling and receiving sms fine) So again I input my telephone number and email address and got another confirmation email saying my phone had been activated. It has done this a few times now (3 or 4) and I don't know why. Any ideas?
Hi,
Try restoring as previously suggested; I had a similar issue with ATT here in the USA when I swapped phones (iPhone for a different model, with also a different SIM card) for a couple of days. When I went back to my iPhone, with a different SIM card, but with the same line of service, the iPhone complained with the same message, even after it was re-activated through iTunes. Did a complete restore (you will lose all your info and settings, so don't forget to do a backup). The complete restore seems to have fixed the issue on my phone.
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