Replacement Refurbished Silver box - Now lost BBC ...

Got my replacement box on Friday and the engineer said that the BBC iplayer should be working within 24 hours, but so far no joy!
I've read other posts on here regarding similar problems but there doesn't seem to be any definitive answer for this.
Can someone please help me?
Solved!
Go to Solution.

Hello,
Phone up BT Vision technical support (0800 800 900) and ask them to send the BBC iPlayer update to your box.
If your lucky they might send the update with the new user interface to
http://bt.custhelp.com/app/answers/detail/a_id/35703
BBC iPlayer will eventually update itself onto your box but can take upto 1 week to do so.

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