Replacement TV i got yesterday is messed up

I got my replacement TV yesterday and the color is not right I have called and the tv has reset to factory default and still looks like its dark moved all the levels and nothing? how much longer to I have to wait this time to get this TV replaced?

The private message I got from Sony was just asking for the event number.When I called back in I was told that I had to call the Laredo Office and tell them about the issue.The TV now does not do any HD Progressive scan, I can get 720i and 1080i but no 1080p or 720p.Its not just the cable. I have a PS4 connected to it and it can only do 720i, I watch netflix and play a lot of games and this looks bad. This is a recondition TV that was not reconditioned looks like I traded my problem for someone elses this is why I said from the beginning I was not happy with getting a Reconditioned unit. was told in the beginning that they did not have my unit in a recondition and I would be offered a comperable unit to mine for replacement, then I get a call and say that they have one and thats what I got but it is not anywhere near the quality of the unit I first got.  My original TV was 5 months old I have this Recon one for 3 days I want a TV that works and does what it says it will do.

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