Replacing a failed disk (SATA drive) on UCCX (MSC-7825)

Hi,
I discovered a failed disk drive on the UCCX server (non-HA mode). Now, my task is to get this disk replaced. What are the typical steps to follow and what precautions should I take care besides backing up the config data)? Since thsi would be my first time doing this, I was hoping for some detailed steps to follow while doing this replacement.
The Model we have is the MCS-7825 -H4 CCX - premium. I have received the HD form HP.
I have found only data sheets on the cisco portal & hence was wondering if there is any other guide that can walk me through the steps.
Thanks,

This is pretty standard hardware "stuff".
I suppose the SATA drives are configured in a RAID1+0 array through HP's Smart Array controller. You can open the HP Smart Array tool in Windows and ask it to show you the status. If it indicates the drive has failed, it will help you replace it and mirror up while the box is running.
This is a little scary if you have never done it, so I appreciate your caution.
The best thing to do is to try this on your lab machine. There is NO substitute for experience at this level.
Regards,
Geoff

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Replacing a failed disk in storage space ! unable to remove a retired disk

Hi Folks
Not really asking for much !! we are using windows 2012 R2 storage space ; one disk failed
and marked as retired.
today we received replacement disk ; added that to storage pool - fine.
then I repaired all Virtual Disk - process was very quick and went to 100% like a flash.
then I tried to remove faulty disk by using following commands :
$DeadDisk=Get-PhysicalDisk -FriendlyName PhysicalDisk-1
FriendlyName CanPool OperationalStatus HealthStatus Usage
Size
PhysicalDisk-1 False Lost Communication Warning Retired 185.5
GB
Remove-PhysicalDisk -PhysicalDisks $deaddisk -StoragePoolFriendlyName storagePool
this errored out ; basically saying that the above disk is still in-use !
Any suggestions ? does repair job take some time ? it looked very fast ; when I did get-storagejob ; it showed 100 percent completed .

Hi,
Please reboot the server then set the failed disk to "Retired" and remove the retired physical disk.
You could refer to the thread below to troubleshoot the issue:
Degraded Storage Spaces Storage Pool after single HDD failure
http://social.technet.microsoft.com/Forums/en-US/3a7e2a7d-4ad7-48cc-8165-0d6673e37436/degraded-storage-spaces-storage-pool-after-single-hdd-failure
Regards,
Mandy
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17" iMac & SATA drives

I asked a similar question regarding the latest iMacs...
but here is the same question with regard to the slightly older 17" models...
the Intel core duo 17" iMac - they use SATA internal hard drive yes?
if I want to put in a bigger hard drive, it's not a major deal to open one up and swap out the drive and replace it with any SATA drive - even one of 500 GB capacity, is it?
Can someone point me to a set of visual instructions as to how to do this? (I have done it a lot on the PowerMac Desktop and the MacPro desktop...)
am thinking about getting a 17" iMac (I don't want bigger) and pimping it out with a bigger hard drive to use as an iTunes jukebox machine...
thanks! I always get info I can use here on the Mac forums...
w

Hi Will
I have the [iMac Disassembly|http://home.comcast.net/~woojo/DFFA53A0-F23D-4541-9015-481FD3B6532E /iMac_Disassembly.html] link.
And then [Service Source|http://www.baconeggs.co.uk/images/dmm/iMacEarly_200620.pdf] for a 20" that should help, the 17" is just shoe horned in tighter.
I'm not sure if this helps you, but my 17" Early Core Duo has a [160 Seagate Barracuda Drive|http://www.seagate.com/ww/v/index.jsp?vgnextoid=3f9b3b0c2aeef010VgnVCM100 000f5ee0a0aRCRD&vgnextchannel=f424072516d8c010VgnVCM100000dd04090aRCRD&locale=en -US&reqPage=Legacy] in it.
Dennis

Replacing a failed hard drive on a mid-2007 white macbook

Replacing a SECOND failed hard drive on a mid-2007 white macbook (Intel core duo 2.16GHz), this time on my own
Need to purchase a serial ATA drive, but I keep reading that trying to format and/or partition the drive for use with the original Tiger install disk is unsuccessful and that I would have to update to a newer OS before I can do that.
I have Leopard as the current OS, and that is in my backup files from Time Machine, but I do not have a disk with Leopard.
Wondering the best course of action and/or if someone had success wit ha particular Serial ATA using the Tiger disks
Thanks!

All Intel Macs have always use SATA drives, so all Intel versions of OS X support them including Tiger. I don't know what you've been reading. However, since you have Leopard I don't see what the problem would be because you don't need to install Tiger unless your Leopard disk is strictly an updater disc.
How to replace or upgrade a drive in a laptop
Step One: Repair the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Step Two: Remove the old drive and install the new drive. Place the old drive in an external USB enclosure. You can buy one at OWC who is also a good vendor for drives.
Step Three: Boot from the external drive. Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears. Select the icon for the external drive then click on the downward pointing arrow button.
Step Four: New Hard Drive Preparation
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your new hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Step Five: Clone the old drive to the new drive
1. Open Disk Utility from the Utilities folder.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Check the box labeled Erase destination.
5. Select the destination volume from the left side list and drag it to the Destination entry field.
6. Select the source volume from the left side list and drag it to the Source entry field.
7. Double-check you got it right, then click on the Restore button.
Destination means the new internal drive. Source means the old external drive.
Step Six: Open the Startup Disk preferences and select the new internal volume. Click on the Restart button. You should boot from the new drive. Eject the external drive and disconnect it from the computer.

I am attempting to replace a failed hard drive on a F500 Vista laptop. I have a home premium recover

I am attempting to replace a failed hard drive on a F500 Vista laptop. I have a home premium recovery DVD (1 of 1) and It runs the recovery after a while of loading, and it creates a 24GB partion and loads about 2.6Gb of information on it. the it ejects the disc and asks if I have any suplimental disks, which I don't have. Then it reboots it's self and cycles through reboots for 5 hours, yes I let it do this for 5 hours as the HP site says it could take several hours.
After this I finally shut down the computer and loaded the hard drive in an ext case and retrieved the above information. I also note that the 250GB drive is shown as a 24GB drive, so I guess it hasn't completed the partions?
I never get to a Vista window.
This hard drive does pass the laptop's Bios hard drive check (the former 80GB drive did NOT) and was used to store Old Time Radio shows, until I went to a larger drive.
The Laptop has a dual core Athlon TK-53 processor and the recovery disc is for 32 bit Vista (and the label in front and license on back don't state Vista 64, just Vista)
So, Do I need a Vista 64 recovery disc? Should I download the available driver on the HP site and slap in that disc when the Recovery disc finishes and asks for supplimental discs? Might thngs indicate other issues with the laptop?
I've loaded from scratch XP several times, but this is my 1st Vista experience. Thank you for any help!

Okay. So I was able to install, and format the new internal HD. Was able to install Lion then Mavericks. Next, is to try to retrieve my data from my failing old HD. I bought an enclosure (sled), and have my HD hooked up to my laptop, and it finally showed up in Finder. So. Now. What is next? I am seeing a screen that shows these folders: Applications (translate for the PC me = Programs), Library (I am assuming?? these are my various files such as docs, photos, music, etc.) System, opt, and Users. Should I just try to drag and drop some/all of the folders onto my desktop, then open up the folders and do something with the contents? Sorry to sound so vague and frankly, rather dumb-sounding, but the nomenclature with a Mac is a bit different than with a PC, and Finder is a little different looking to me than Windows Explorer. I am relieved to see that I was even able to get this failing drive to show up in the first place, so I feel a little like I could be on borrowed time with it. I think it may just be bad sectors, since I don't hear any clicking or other mechanical issues with the drive as it spins. But, any further help with retrieving the data would be VERY much appreciated!!

HT1338 How to install OS X on a new HDD to replace a failed drive?

My sisters MacBook (Late 2006) HDD has failed. I have a spare drive that I would like to install OS X onto to replace the failed drive. Whats the best way to do this and which version of OS is best to install for this model MacBook?

Hello, it'd be best to use the Original Install Disc while booting the MacBook from it, but a Retail 10.6 Install Disc may work...
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least, more if you can afford it)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57

Is it possible to replace a failed drive with another unused hard drive within an ix12-300r

I have an ix12-300r with a failed drive in a storage pool - I want to replace the failed drive with one of the other drives in the NAS that are unused (i.e. not part of any other storage pool)
i.e. Storage Pool consists of 3 drives - disk 1, disk 2 and disk 3.
Disk 3 has failed.
Disk 4 is free and not used by any other storage pool.
Can Disk 4 be pulled out and then put into the place of Disk 3?
(All disks are the same model/size/speed)

Hello cayliffe
Yes! In you case disk 4 would be usable as a replacement for disk 3.
You can remove disk 4 and put it in bay 3 if you wish, however you should be able to set the ix12 to use unused drives as hot spares so the firmware switches to the disk automatically. In Drive Management > Settings the "Use available drives as hot spares" option will allow your device to use any compatible unused/available disk as a hot spare for any of the storage pools.
LenovoEMC Contact Information is region specific. Please select the correct link then access the Contact Us at the top right:
US and Canada: https://lenovo-na-en.custhelp.com/
Latin America and Mexico: https://lenovo-la-es.custhelp.com/
EU: https://lenovo-eu-en.custhelp.com/
India/Asia Pacific: https://lenovo-ap-en.custhelp.com/
http://support.lenovoemc.com/

CQ62-220US Laptop PC with Short DST Failed and hard drive replacement availability...

I posted this on the lockup/freeze forum and got absolutely no response so I am hoping I might get a little advice on this forum.
Got the following error...
FailureID M4W4GF-55G5S1-XD003G-60T003
ProductID WQ850UA#ABA
Short DST Failed
...and cant get it to boot up any more. From other similar posts I have read they all seem to indicate I
need a new hard drive but when looking at the HP replacement part numbers for this I got...
Part 599055-001 is no longer supplied. Please order the replacement, 603783-001
...and then I got...
The following part(s) you entered were not found or not orderable:
603783-001 (Part Not Orderable)
Does any 2.5" SATA drive work in this laptop or are there particular models or brands I need to avoid. HP parts don't
seem to be an option.

Hi,
You are not restricted in any way to a particular HDD manufacturer, so for example, the drive on the link below is an of one that would be fine for your notebook.
500Gb Hard Drive
The procedure to replace the Hard Drive starts on Page 47 of your Maintenance & Service Guide.
Once done, simply use your Recovery DVDs to reinstall the Operating System on the new drive.
If you don't have your Recovery Discs, you can order a replacement set using the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

After replacing a failed hard drive with new one I inadvertently created a different account name(home/user) than the one in the Time Machine backup. Now I cannot restore the photos in iPhoto. What are my options?

After replacing a failed hard drive with new one I inadvertently created a different account name(home/user) than the one in the Time Machine backup. Now I cannot restore the photos in iPhoto. What are my options?

The best thing to do would be to start over. Use Setup Assistant this time.
Boot into Recovery, launch Disk Utility, and erase the startup volume. This operation will destroy all data on the volume. Quit Disk Utility and install OS X. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
When you reboot, you'll be prompted to go through the initial setup process. That’s when you transfer the data from one of your backups. For a walkthrough, see here:
Using Setup Assistant
Don't transfer the Guest account, if it was enabled on the old system.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.

I had a problem with the hard disk on a 2010 macbook pro. Replaced the hard disk with an Hitachi 1TB and when I tried to erase and format It fails with input/output error. Any help much appreciated!

I had a problem with the hard disk on a 13" 2010 macbook pro. Replaced the hard disk with an Hitachi 1TB disk but when I tried to erase and format, it fails with input/output error and at other times saying unable to allocate memory. Any help much appreciated!

Zap the PRAM and Reset the SMC, then try again.

K8N sata driver disk problems while installing win xp

I've seen quite a few people have this problem. I hit f6, after all is said and done, it asks me to insert the disk labled NVIDIA RAID DRIVER (SCSI) into drive A: press enter when ready.
It reads the two files it asked for earlier fine, so why, when I press enter, does it insist that the disk isn't in there and I still need to put the same disk in there??
I've seen other posts where people make other driver boot disks and they work, so what exactly do I need to do, or where exactly do I need to go, or what exact files do I need to make this happen??
my one sata drive is plugged into sata 1.

If you are using only 1 sata drive you could install xp without the F6 option and install the default xp drivers for your sata drive. There is not a lot of difference regarding performance. Otherwise create your own sata drivers floppy(instructions in the sticky) and work from there.

Replace a failed boot disk managed by SVM

Hi,
I'm new to SVM and would like to seek assistance in replacing a failed boot disk on a SunFire V490. The disk is managed by SVM.
Would anyone have a list of the steps/commands in order that will need to be followed in order to replace a failed boot disk that is managed by SVM?
Here is the output of 'metastat' and 'metadb' from my system (sorry for the long message):
metadb -i
flags first blk block count
Wm p l 16 8192 /dev/dsk/c2t0d0s7
W p l 8208 8192 /dev/dsk/c2t0d0s7
a p luo 16 8192 /dev/dsk/c2t1d0s7
a p luo 8208 8192 /dev/dsk/c2t1d0s7
metastat
d34: Mirror
Submirror 0: d14
State: Needs maintenance
Submirror 1: d24
State: Okay
Pass: 1
Read option: roundrobin (default)
Write option: parallel (default)
Size: 102411264 blocks (48 GB)
d14: Submirror of d34
State: Needs maintenance
Invoke: metareplace d34 c2t0d0s4 <new device>
Size: 102411264 blocks (48 GB)
Stripe 0:
Device Start Block Dbase State Reloc Hot Spare
c2t0d0s4 0 No Maintenance Yes
d24: Submirror of d34
State: Okay
Size: 102411264 blocks (48 GB)
Stripe 0:
Device Start Block Dbase State Reloc Hot Spare
c2t1d0s4 0 No Okay Yes
d33: Mirror
Submirror 0: d13
State: Needs maintenance
Submirror 1: d23
State: Okay
Pass: 1
Read option: roundrobin (default)
Write option: parallel (default)
Size: 40968576 blocks (19 GB)
d13: Submirror of d33
State: Needs maintenance
Invoke: metareplace d33 c2t0d0s3 <new device>
Size: 40968576 blocks (19 GB)
Stripe 0:
Device Start Block Dbase State Reloc Hot Spare
c2t0d0s3 0 No Maintenance Yes
d23: Submirror of d33
State: Okay
Size: 40968576 blocks (19 GB)
Stripe 0:
Device Start Block Dbase State Reloc Hot Spare
c2t1d0s3 0 No Okay Yes
d31: Mirror
Submirror 0: d11
State: Needs maintenance
Submirror 1: d21
State: Okay
Pass: 1
Read option: roundrobin (default)
Write option: parallel (default)
Size: 24585216 blocks (11 GB)
d11: Submirror of d31
State: Needs maintenance
Invoke: metareplace d31 c2t0d0s1 <new device>
Size: 24585216 blocks (11 GB)
Stripe 0:
Device Start Block Dbase State Reloc Hot Spare
c2t0d0s1 0 No Maintenance Yes
d21: Submirror of d31
State: Okay
Size: 24585216 blocks (11 GB)
Stripe 0:
Device Start Block Dbase State Reloc Hot Spare
c2t1d0s1 0 No Okay Yes
d30: Mirror
Submirror 0: d10
State: Needs maintenance
Submirror 1: d20
State: Okay
Pass: 1
Read option: roundrobin (default)
Write option: parallel (default)
Size: 24585216 blocks (11 GB)
d10: Submirror of d30
State: Needs maintenance
Invoke: metareplace d30 c2t0d0s0 <new device>
Size: 24585216 blocks (11 GB)
Stripe 0:
Device Start Block Dbase State Reloc Hot Spare
c2t0d0s0 0 No Maintenance Yes
d20: Submirror of d30
State: Okay
Size: 24585216 blocks (11 GB)
Stripe 0:
Device Start Block Dbase State Reloc Hot Spare
c2t1d0s0 0 No Okay Yes
d35: Mirror
Submirror 0: d15
State: Needs maintenance
Submirror 1: d25
State: Okay
Pass: 1
Read option: roundrobin (default)
Write option: parallel (default)
Size: 24585216 blocks (11 GB)
d15: Submirror of d35
State: Needs maintenance
Invoke: metareplace d35 c2t0d0s5 <new device>
Size: 24585216 blocks (11 GB)
Stripe 0:
Device Start Block Dbase State Reloc Hot Spare
c2t0d0s5 0 No Maintenance Yes
d25: Submirror of d35
State: Okay
Size: 24585216 blocks (11 GB)
Stripe 0:
Device Start Block Dbase State Reloc Hot Spare
c2t1d0s5 0 No Okay Yes
d36: Mirror
Submirror 0: d16
State: Needs maintenance
Submirror 1: d26
State: Okay
Pass: 1
Read option: roundrobin (default)
Write option: parallel (default)
Size: 65553792 blocks (31 GB)
d16: Submirror of d36
State: Needs maintenance
Invoke: metareplace d36 c2t0d0s6 <new device>
Size: 65553792 blocks (31 GB)
Stripe 0:
Device Start Block Dbase State Reloc Hot Spare
c2t0d0s6 0 No Maintenance Yes
d26: Submirror of d36
State: Okay
Size: 65553792 blocks (31 GB)
Stripe 0:
Device Start Block Dbase State Reloc Hot Spare
c2t1d0s6 0 No Okay Yes
hsp001: is empty
Device Relocation Information:
Device Reloc Device ID
c2t1d0 Yes id1,ssd@n500000e01495a300
c2t0d0 Yes id1,ssd@n500000e01495b9b0

High level instructions:
Use 'metadb -d' to delete any replicas on the failed disk.
If all the metadevices on the disk have already failed, remove disk.
Replace disk.
Partition disk.
Use 'metadb -a' to add replicas to new disk.
Use 'metareplace' (as shown in metastat output) to replace each of the failed metadevices (You don't actually have to list the new storage. It'll try the old name by default).
Everything should be green after that.
http://www.brandonhutchinson.com/Replacing_a_failed_disk_with_DiskSuite.html
Darren

SATA driver flooding System.log, filling up startup disk

My system.log seems to be filling up with SATA error messages, about 10 per second. The log is now so large that I can't even get the Console app to open it (only in Open Quick, which seems to show little snippets of the log only).
This seems to have started when I installed an Initio 1623 SATA controller as part of a GraniteDigital drive upgrade. The controller worked, the drives worked. I've since pulled the controller card, but it seems the driver continues to flood the log file!
The drivers for the controller are apparently built in to OSX (at least in 10.4.7...) so there is no way to update the driver separately.
Restarting the machine hasn't helped. For now, I have to keep moving files to other disks to keep this G5 functioning.
How can I A) delete the log file to gain some time?
B) make this error stop?
Thanks.

Well - maybe it isn't a SATA driver system.log. I can't read the system.log because it keeps refreshing so the data in on the screen for less than a second before it refreshes. AND there is so much disk thashing that the system is barely responsive.
The only visible log entries are:
Jul 19 04:28:10 Platinum kernel[0]: Inic1622: SATA - Int no command active (repeated about ten times)
Jul 19 04:28:10 Platinum kernel[0]: and active
and repeat....
The log file is showing a size of 4.5 GB

Replace SATA drive power cable

One of the SATA drive power cables in my Power G5 2.0 DP died. Now I am using Y-splitter to get power from another port. It works but looks messy. I did quite a googling but I can only find power cable for iMac G5s. Could some one please tell me where to find replacements, or the definition of the pins so probably I can make one from the iMac version?

Hi
Any of the cables should work, the only differences being their length, one comes bundled with a SATA data cable and one is a splitter, allowing an ATA and SATA drive to be powered off the same existing molex connector. I'd just double check their male/female orientation before ordering though. It may be a shorter cable is better to reduce cable clutter inside the computer. I picked a SATA drive that included a legacy molex power connector on the drive itself, to keep the cable clutter to a minimum.

Can the hdd part of the fusion drive be replaced with a large sata ssd?

Is there any technical reason why the mechanical (hdd) can't be replaced with a large sata ssd in the fusion drive setup?

None of these replies addressed the reason for my original question.
I do appreciate the answers however I see I should have been a bit more thorough in my query.
I know how the fusion works. I know you can get a 1 tb ssd with the imac.
I also know that it is very very expensive to get a pure pcie 1 tb ssd as an option.
The reason for my question is to see if the sata ssd which is a little slower and also much much cheaper than pcie flash ssds can be used instead of the slow
hdd in the fusion configuration. I have ordered the 512 gb pcie flash for my imac so I am committed to pure ssd. I would still like to know if
what I mentioned is possible as a much less expensive option.
Sorry for the confusion but in a rather lengthy search throughout the net and asking Apple's Geniuses I have been as yet unable to get any answer.
It would seem to me that using a sata ssd instead of a sata hdd would be nothing but beneficial in the fusion setup.

Replacing a failed disk (SATA drive) on UCCX (MSC-7825)

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