Replacing a win8.1 key without activating it

Hi,
I'm working a laptop that have a bad key installed. (I'm assuming it was a flagged corporate key.) The owner of the laptop bought a legit key from a local retailer. I did a factory restore to reset everything on the system. Every time I try
to activate windows I get error 0xc004009 (grace time expired). Fine, I try to enter the new key, I get an error that I can't change the key until windows is activated. (the new key is an upgrade key for 8.1 pro). I've tried the activation procedures with
secure boot both on and off. I've called the activation number for offline activation and that didn't work. I've tried the different suggestions on this site and they didn't work. I don't want to go back the owner of the laptop and tell him that he has
to spend another $100 to get a 8.1 premium key just to upgrade to 8.1 pro. Is there anything I can do to force windows to take the new key without activating the OEM key? Any help will be appreciated as I've have already spent several days on this.
Thanks

Hi,
First, I have to say that we can't activate Windows 8.1 with an upgrade key for a OEM Windows 8.1 version. The activation method for retailed and that for OEM version are different. \
Windows Activation in Development and Test Environments
http://technet.microsoft.com/en-us/library/dd981009.aspx
Would you please let me know what the preinstalled Windows version is of this computer, Windows 8 or Windows 8.1?
Do you have any recovery disc or partition with this computer? If so, the factory restore can be helpful without activation issue.
Kate Li
TechNet Community Support

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