Replacing Airport Express with TC ... why no Internet any more!?

Hello. I am using Verizon DSL (with a generic Verizon-supplied cable modem) with an Airport Express. I purchased a Time Capsule earlier today and figured that configuration should be a snap -- I'm swapping out one Apple wi-fi router with another, right?
Well, I can set up the TC so that my MacBook sees it. However, I've tried just about everything I can think of and I can't connect to the Internet. I've restarted the cable modem, the TC, and my computer to no avail. I've tried renewing the DHCP leases and so on, but that isn't getting me anywhere. I have even tried running through the Airport Utility set-up program several times -- once selecting the option that appeared to let me copy my old network settings. This didn't appear to work at all.
When I unplug the TC and put my old Airport Express back in, everything works superbly.
Has anyone seen this before? What's going on? How do I fix this? I figure it will be more productive to reach out to Apple users to help before I go to the Verizon discussion groups.

Welcome to the discussions!
Chances are, your cable modem needs a complete reset as it is remembering the settings for your AirPort Express. It thinks that the TC is the Express. It needs to "lose" it's memory. Here's how to do it.
Power down the modem for at least 30 minutes and be sure to pull the battery if it has one. This should allow the modem and the equipment back at Verizon time to reset. Sometimes it takes even longer, so if this does not work after 30 minutes, then try 60 on the next pass.

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    Message was edited by: Bob Timmons

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