Replacing an ipod

I bought a new 160GB Classic iPod to replace an older version (windows XP).I connected it to by USB cable expecting it to recongnize and transfer my music files but nothing happens. I also tired to register the unit on line and Apple does not recognize the serial number. I cannot find a telephone support number or email address and the mini booklet that came with the unit is no help at all. I also tried a different USB port and restarted my computer with no luck.Hopefully there is a simple solution to fixing this as I am ready to throw the new one out. This should not be so time consuming or difficult to do. If no support is provided then a detailed manual should be provided with step by step instruction. Any help is appreciated.

There have been many bugs concerning the new ipod classics both 80G and 160, and this is just another randomly unexplicable example...
Ummm... the best i can do for yeh is to advise you to see if there is an apple store anywhere near where you live. They are usually located in big malls.
Sorry for your inconvienance, as I am for everyone else's. The classic is proving to be a flunk.

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I just replaced my ipod touch 2nd gen with another how can i get my itunes back

i just replaced my ipod touch 2nd gen with the same model and cant seem to get my iyunes back

Don't understand question, Changing iPod shouldn't affect iTunes on the computer you sync with. Plug in new iPod, it should take you through some screens of options asking how you want to setup the new iPod.
Just did this when going from 7+ year old iPod video to iPod Touch 5th gen.

I need some advice on replacing my ipod touch 4th generation screen. The silver plate won't go back into it's original place and i can't put the screws back in. I really need help i don't want my ipod to be broken!!!

I started to replace my ipod 4g screen but the silver plate that goes on top of the battery won't go back into place. It's not lining up with the screw holes so i can't finish the repair. Please I'm begging you all to help me with some advice and tips!!!!!!!!!!!!!! It will be greatly appreeciated. ASAP

Your best bet is to email the company that sold you the screen for advice. Or you could search on YouTube for repair instructions. Hopefully, you will see where you went wrong. Apple will not do an out-of-warranty replacement on an iPod that has been opened.

Lost music..... replaced my ipod touch 2g for itouch 3g running iOS 5.1.1

I replaced my ipod touch 2g for a 3g and update it to iOS 5.1.1. I had no problem updating but I also discovered I lost some of my music from reseting my computer. Is there a way I can get my music back? also is there a way I can get my third-party music back?

You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If the non-iTunes purchases are on the old iPod you can copy them to your computer by:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
and then sync them to your new iPod.

I have already had to replace my ipod clickwheel

I have already had to replace my ipod clickwheel (less than a year old) once because it froze when I removed the headphone jack from the ipod. It would function even after using the 5 "Rs." My powerbook G4 would not recognize it and when I took it the the genius bar at apple, the rep. told me it had to be replaced because it was a defective iPod. He gave me a brand new one (this was in November 2005).
My new iPod clikwheel (the replacement) has frozen, just like the first one, but this it happened after I selected the "eject" function on iTunes. I waited for it to disconnect and then I removed it from the firewire cable (it was fully charged at this point and properly ejected). As soon as I removed it from the firewire cable the iPod froze (I have never had this specific problem until now).
I went through the 5"Rs" and nothing helped. Now I have the same exact problem as I did with the first one and this new iPod is only 4 months old! I now have to go back to the genius bar and ask for another iPod. I paid $300 for this machine and it is unreliable. I am going to ask for my money back unless Apple can gauarantee either that this will not happen again or that they will repapi the iPod for as long as I have it if this problem occurs again. I am tempted to use a different brand of mp3 player.
Why is this happening? The discussion boards don't help. I've read so many complaints of the same problem but no one seems to have had the problem occur twice! - and now one has stated the events prior to the problems. Is this a permanent problem with the clickwheel? Did Apple know about this when they released it to the public? Is Apple doing anything to fix the problem? Will there be a recall? WIll Apple refund or replace every single iPod clickwheel with new reliable ones? I believe this is a serious problem that needs immediate attention. I will go to the apple store...again.. but have asked Apple to file my complaint. I have sent this complaint to Apple online and will be sending a copy to Apple's corporate offices as well.
I would love to ask everyone and anyone to reply to this message if you have had the same permanent problem with your iPod Clickwheel - it freezes, is not recognized by the computer, does not appear in iTunes, the desktop, or the disk utility, when connecting via Firewire or USB the iPod screen displays "Do Not Diconnect" but never changes, 5 R's do not work, and after speaking to a genius bar Apple representative or apple care technician you are told that the only solution is to have the iPod replaced. Pleas state if the amount of times this problem has occured and if it has occured with multiple iPod Clickwheels.
Thank you.

never mind

I just replaced my iPod a week ago, and it was working fine, but when I went to go turn the screen on, it wouldn't turn on. Ive tried to put it on the charger and it wouldn't charge and it wont connect to my computer, how do i fix this?

I just replaced my iPod 5th gen. a week ago, and it was working fine, but when I went to go turn the screen on, it wouldn't turn on. I've tried to put it on the charger and it wouldn't charge and it wont connect to my computer, how do i fix this? I tried to reset the iPod, by pressing the home and power button but nothing works. It's literally a brand new iPod, I dont know what to do now. Help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS2771 My ipod touch will not hare no matter what and I've tried many different cables and different ways to charge it. What should I do? If I complain to the Apple store co. will they replace my ipod for free?

My ipod touch will not hare no matter what and I've tried many different cables and different ways to charge it. What should I do? If I complain to the Apple store co. will they replace my ipod for free?

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

I replaced my iPod, now I get error 9808 and cannot connect to Itunes store or sync my ipod

Hi
I replaced my iPod, but since then I have not been able to sync it to itunes. When I try and go into store it gives me an error message 9808 "check connection". How do I solve it:?

are you signed in to those stores? do you have them restricted in settings, restrictions?

What is the cost to replace an iPod touch screen?

What is the cost to replace an iPod touch screen?

Apple will exchange your iPOd for this price:
Apple - Support - iPod - Repair pricing
A third-party place like this one my be less expensive. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Replacement of ipod touch 2nd gen with 5th gen

cna i replace my ipod touch 2nd gen for a new 5th gen ipod touch by giving extra amount.....
i m talking about this policy in india

The best thing you can do is to sell your 2nd generation iPod and use the money you get from the sale to help buy the new, 4th generation version.

Can apple replace my ipod touch for free if its stops working

can apple replace my ipod touch for free if its stops working, because i havn't had it even for one year yet.

Home Button wrote:
As long as it's under warranty (The warranty is 1 year unless you have AppleCare) they will replace it for free if the iPod had an issue that was not caused by you.
Apple will replace an iPod that is still under warranty if it has a manufacturing defect. That's not the same thing.

Which ipod will be given in replacement to ipod nano 1st gen 2014?

Hie
Can anyone tell me which ipod nano will be given in replacement to ipod nano 1st gen?
I have a ipod nano 1st gen and I want to replace it
I live in India
Thank u

Sorry, but India is not listed > Apple - Support - iPod nano (1st generation) Replacement Program

Can i replace my ipod nano (1st generation) in india, can i replace my ipod nano (1st generation) in india

My friend told me that he got his ipod nano (1st generation ) replaced with ipod nano (6th generation) 8 gb.. he lives in USA... i am intrested in this relacement as i own an ipod nano (1st generation) as well.. i am from india... and apple site doesn't give an option of india when i go on the replacement option...please help me....
thank you

No, you will receive the silver 8 GB Nano with no accessories. You could sell it and then buy a new one with all accessories.

Can Apple replace my iPOD?

My iPOD 30g 5G was borrowed by my cousin and he was playing with a magnet and it got stuck. I have tried everything but the iPOD just shows up a folder with an exclamation mark. Also i hear noises just like when the hard drive is spinning. Will Apple replace my iPOD? I just bought it and it did'nt last a month in my hands...

Hi, strong magnets and data storage do not mix very well. Try restoring the iPod as per:
http://www.apple.com/support/ipod/five_rs/
You will have to reload all your songs/pics/flicks

Will Apple replace my iPod nano 1g? Read on..

Hey guys, well I have a iPod nano 1g that works mostly. It charges and everything but the scroll buttons dont work. I can click on anything I want but I cant scroll to select something else. Would apple replace my iPod? Or would they send me the same iPod back? Thanks

iPod nano (1st generation) Replacement Program:
https://supportform.apple.com/201110/

Will Apple replace my Ipod Touch 5g, Even if its over a year old?

I have an iPod touch 5g, which i bought in January of 2013. This iPod has been malfunctioning for a couple of days now. I connect it to a power source since it indicates its low on battery. When I do, it turns on, however, it will not charge much and the battery will continue to be red on the top right hand corner of the screen. I have an app which helps indicate around how much battery the iPod has. This app says that the iPod never charges past 15% and if i disconnect it, it shuts down. If the problem is in the battery, and it's a hardware problem, will Apple replace my iPod? Can they still do it? It is over a year old, but after all, i paid for a product that would last longer than a year and a half, didn't I?

You no longer have warranty coverage. Whatever Apple will do you will have to pay for it since it is out of warranty.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Replacing an ipod

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