Replacing ipad air

Hi. I think I've put this in the wrong place so feel free to move it. I bought an iPad Air last week from qvc. It has a small cluster of what I think are dead pixels. They have said they can replace it but as I don't want to be without the device for a week or more they have advised me to contact apple direct. I have done so and made an appointment with the Genius Bar for Friday. They have said that as I bought the iPad from a third party they can only replace it with a refurb, however they don't actually stock refurbished models. So will they simply be able to fix it, replace the screen or will I end up being left without the device anyway. Wishful thinking they would decide to give me a new one as it's only a week old but I can hope. If anyone has any experience of this I'd be grateful to hear how this works. I'm in the uk. Thanks

Since we here are all users we most likely cannot answer your question. If QVC is an authorized Apple Reseller you should be covered under the warranty.
I understand you may not want to give up your iPad and be without. That makes sense. But Apple does not replace screens on the iPads. They replace the iPad.

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