Replacing purchased songs after a house fire destroyed everything?

I had a house fire a few months back and it destroyed everything that was electronic. I had around 320 purchased songs from itunes on my desktop, laptop, iphone, and I had my documents and songs backed up on an external hard drive. The fire destroyed all of those items. I was able to re-download purchased apps for free but I'm running into trouble with replacing my purchased songs. Has anyone had any luck arranging this? I did everything I could think of to protect my files but the fire won.

You're drilling down to the wrong thing, then.
Go into the part about itunes music and then choose lost or missing purchases.
THere will be an email button near the top right when you get to the correct place. They don't make it easy.
Bummer about the fire!

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ok this is really weird but my iPod mini won't play ANY of my purchased songs after 2 days of use. Then I have to hook it up to my comp and buy another song or download and then it will play the purchased songs. my mom has an ipod mini and doesn't have this problem. whats up with it?
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New Purchased songs after replacement...

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Hello does any one what to do when all your itunes purchased songs disappear after upgrading ?

You can contact the iTunes store and they MAY allow a redownload. However, when you purchase music it is up to you to back it up since you pnly get one download. To connact them go to:
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Since I upgraded to version 7 of iTunes I have had the problem where after a reset my iPod mini will skip all purchased songs and only play songs ripped from cd's
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Have you seen these?:
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Losing I-tune purchased songs AFTER using "system restore"

I beg someone to help me. I will get to the point asap, but please be patient with my ramblings since the problem eventually gets to I-tunes.
1-I constantly get this message when launchig yahoo messenger or watching DVD on computer or wanting to listen to my I-tunes purchased/downloaded songs" "The computer's audio output is already in use by another application". Sometimes, I get a message which states that my audio configutation is not correct. This just happened recently. ANYWAY.
2-I decided to do system restore....and restored my system to an earlier version. THIS WAS great.....my audio configuration went back to normal. NOW, THE MAIN POINT:
3-After doing a system restore...I totally lose my I-tunes registration. Even though I restored back to an earlier time...I should still BE able to log back into my i-tunes and store and EXPECT to find my songs. But..boom the songs are gone..it is as if I-tunes never recognized me as a user/purchaser. AND yes, I restored my computer to an earlier time BEFORE I purchased songs from I-tunes. But I do not see how this can be an issue..since....I have alread purchased the songs..and I-tunes or Apple.com has me in their system.
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Phil, this link will explain how one computer use multiple authorizations & what you can do to get things straightened out. Hope this helps & welcome to discussions!
http://docs.info.apple.com/article.html?artnum=300161

No album art on my Purchased songs after I got the new iTunes 10

uggh... iTunes always does the worst things to me...
This all started yesterday when I decided I would treat myself in trying to get the new 4.2 software on my iPod Touch. To prepare for the update, I backed up my iPod a couple times to make sure I wouldn't lose anything. I went to get the update, and I got a pop up saying I needed to transfer my Purchases. I didn't really see the point in this, but I did it, just to find all my Purchased songs off of my iPod and only stored on my computer. I had to wait awhile to get those back onto my iPod (I don't even know why they were taken off in the first place!), and when I went back to the Music library on my iPod I had no album art on my purchased songs. On iTunes, it shows the pictures on there just fine! Even on landscape, the picture is just that stupid gray music note that taunts me in my dreams... ok maybe that's exaggerating a bit... or not really...
anyways, I'm pretty mad about all this and I've had it with iTunes doing crap to my iPod that even GOOGLE can't help me with! (hence the purpose of me joining this forum: try searching "no album art purchased" in Google. Nothing!) I mean I guess I could go onto Google Images and download EVERY SINGLE cover art again, and manually put them onto "Get Info", but I have like 60 Purchased songs! I don't want to go through that only to find that it made absolutely no difference.
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watch it be something as simple as a unchecked box in Preferences...
btw, sorry for how lengthy this got... haha

The iOS 4.2.1 seems to have corrupted the artwork database on your Touch. I had some artwork issues too, but the solution is to simply Restore the iPod and re-load your last backup. Of course, make sure that everything on your iPod is also in your iTunes library (which is why your purchases were transferred before the OS update).

How do you get back your purchased songs after you have restored your ipod?

hi my name is meagan i just restored my ipod and all my (purchased songs , videos , etc.) are gone and i just called the apple hot line and they told me this would be the best way and that you guys can help get my purchased songs back this would be greatly appreciated:) please let me know as soon as possible

Hi Meagan,
If you have sync'd / transferred the songs to iTunes prior to the restore (they would be listed under iTunes Store or within your library if so) then you can easily sync these across. If, however, you don't you will need to get in contact with iTunes Store Support so as that they can look at possibly reauthorising a download of them for you.
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Retrieving purchased songs after harddrive crash

I basically had my harddrive burn out on my and I wasn't able to back up my purchased songs in time. Is there any way to get those songs back on my computer without paying for them again? Thanks!

Hi Myohmy425 -
Contact support and explain the situation. They might be able to do something for you.
http://www.apple.com/support/itunes/musicstore/lostmusic/
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Choose Authorize Computer from the Store menu in iTunes and sync the iPod again.
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Hi Aloha Imagery,
Welcome to the Support Communities! With iTunes 12, you do have the ability to download all of your purchased songs at one time. Click on the link below for step-by-step instructions from the iTunes User Guide.
http://help.apple.com/itunes/mac/12/#/itns36a8f323
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Click your name to the left of the Search field and choose Purchased. If you don’t see your name, click Sign In.
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If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.
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Message was edited by: Jake Stoutz
Message was edited by: Jake Stoutz

When you sync your iPod for the first time (at least with a new iTunes on the computer, you should stick around and customize your ipod options. Does the songs you purshed show up in iTunes. To fix the album artwork problem see if the songs with the bad album artwork has the right album name. If so goto the menu bar: store>get album artwork.What does it look like? Also if the iPod artwork is messed up after that just reset after you sync.

Have BOTH .m4a and .m4p versions of same purchased songs after re-import

Hello,
I recently had to reconstruct my iTunes library (new machine, new installation) and so I did an "Add to Library" of my library folder into an empty iTunes library. After import, I've discovered that for about 215 songs which I've purchased from the iTunes Store, I have both .m4a and .m4p versions of each of these songs. If I view the "Kind" of each song within iTunes, the .m4a shows a "Kind" of "Purchased AAC Audio File", and the .m4p version shows a "Kind" of "Protected AAC Audio File". If I show the Bitrate, each copy of each song is the same, 256 Kbps. If I view each song file in the Finder, the .m4a is about double the size of the .m4p. I have a few questions surrounding this:
1. Why are the sizes of the song files so drastically different?
2. Some time ago I took advantage of that DRM-free promotion, so I am suspecting that this may have had something to do with me having both protected and non-protected copies of these files. However, I am curious why both files now show in my library, whereas before, they did not -- only one copy showed. Does anyone know why both song copies are now showing?
3. Should I keep both of these files?
4. Is there a way to manage these files in iTunes so that only one copy shows? They both show when duplicates are hidden, because they are different, or iTunes doesn't know of the association I suppose. But of course that messes up trying to play an album -- every song plays twice.
Thanks in advance for your answers.
Brad

No--nothing gets deleted when you convert. You get two copies of the song in your library. (On Edit: I haven't done this with the latest version of iTunes. I assume nothing gets deleted just like before. To check--maybe you should convert ONE song and see if you get a duplicate in a smaller version, or just a smaller version! I've always gotten duplicates!)
I did leave out a few steps on how I do this--but if you're interested here's how I do it. Make the playlist. Then go to Edit>Select All. Then I go back to the top line: Advanced>Convert Selection to AAC. (To be able to do this you have to have your import option set to AAC 128 kps under the advanced tab in your Preferences settings. After you do the conversion make sure you set this tab back to your preferred lossless import option!)
You will get two copies of the songs in your library. Your original playlist will contain the lossless songs, so you'll have to pull the AAC songs back out into a play list. You can find them easily by sorting your library by "Kind" and then pulling the AAC files into a playlist. You can label this iPhone--or whatever.
After you load the playlist onto your iPhone, uncheck it so the songs are not duplicated in your library. If you ever want to delete them, you have to do this inside your library or the file will remain on your computer. (It does take a while to run the conversion--so I rarely delete things afterwards if I think I'm going to use the file again.)
Post back if you still have other questions.

HT201209 Why was my credit card still billed for purchased songs after my gift card was correctly entered?

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Assuming you were not buying a gift for someone else - gifts cannot be purchased using a credit balance - another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. Regards.
I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time.
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Replacing purchased songs after a house fire destroyed everything?

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