Replacing quotes/apostrophes with smart quotes/apostrophes

In previous versions of Pages, when pasted content included stardard quotes or apostrophes you could do a quick replace with smart quotes/apostrophes simply by doing a find and replace. Not so with the new Pages 5.
Anyone figured out how to force Pages to do such a replace? Manually trying to do it on a long document is crazy.

What's worse: I just did a global find and replace, trying to fix four dumb quotes in an entire document that I'd cut and pasted--and Pages turned every single smart quote into a dumb quote. In all 92 pages. 1,600 smart quotes dumbified. With no way for me to smarten them up again.
Then, because I'm just as dumb as my quotes, I did the same thing with my single quotes/apostrophes.
I know how I'll be spending my afternoon.

Similar Messages

Characters such as apostrophes and smart quotes turning into boxes or question marks

We recently upgraded from CF5 to CF7 and are having a problem
with previously saved text that no longer displays correctly. Some
characters (apparently, non-ASCII characters such as curly
apostrophes and smart quotes) are rendering as boxes or question
marks. We recently upgraded to Oracle 10g from Oracle 8i, but this
problem appears to be independent of the database that the text is
stored in. Here is sample code that will illustrate the problem:
<CFSET string1="Department’s">
<CFSET string2="hey—there">
<CFOUTPUT>
string1 is #string1#
<BR>
string2 is #string2#
</CFOUTPUT>
output looks like this:
string1 is Department?s
string2 is hey?there
These are rendered as boxes when viewed in Internet Explorer.
(They show up as question marks when I copy and paste them here.)
The Demoronize UDF helps *some* of the time, but this is
still happening with a lot of text, especially text that gets
pasted from a website into a form, then saved to a database. Does
anybody have a solution for this? This is breaking my applications
and is incredibly annoying. I'd like to either replace the
problematic characters at the time they are displayed, or replace
them when they are input in the database in the first place (and go
back and update all the previously saved data to replace the
problematic characters with plain text equivalents).
Any suggestions appreciated.

I finally isolated the problematic characters so I edited the
DeMoronize UDF (available at cflib.org) by adding the following
text replacements at the bottom:
text = Replace(text, chr(8208), "-", "ALL");
text = Replace(text, chr(8209), "-", "ALL");
text = Replace(text, chr(8210), "–", "ALL");
text = Replace(text, chr(8211), "–", "ALL");
text = Replace(text, chr(8212), "—", "ALL");
text = Replace(text, chr(8213), "—", "ALL");
text = Replace(text, chr(8214), "||", "ALL");
text = Replace(text, chr(8215), "_", "ALL");
text = Replace(text, chr(8216), "‘", "ALL");
text = Replace(text, chr(8217), "’", "ALL");
text = Replace(text, chr(8218), ",", "ALL");
text = Replace(text, chr(8219), "'", "ALL");
text = Replace(text, chr(8220), "“", "ALL");
text = Replace(text, chr(8221), "”", "ALL");
text = Replace(text, chr(8222), """", "ALL");
text = Replace(text, chr(8223), """", "ALL");
text = Replace(text, chr(8226), "·", "ALL");
text = Replace(text, chr(8227), ">", "ALL");
text = Replace(text, chr(8228), ".", "ALL");
text = Replace(text, chr(8229), "..", "ALL");
text = Replace(text, chr(8230), "...", "ALL");
text = Replace(text, chr(8231), "·",
"ALL");

Error with smart quotes replacements

Any application that uses TextEdit engine can cause text at ends of lines with smart quotes to be corrupted.
Simple test.
Create a new TextEdit document, Set TextEdit's preferences to have Smart Quotes enabled. Type in some text such as
"I've found an error in the TextEdit runtime engine used by third-party applications."
The Apple support people responded, "really are you sure?"
"Yes I am."
Now save the document and quit the application.
Reopen the document and add a fourth line.
"This should show you the problem."
Then go to the end of the third line and position the insertion point immediately before the closing quotes. Then type,
Now what do you get?
For me the answer is
"Yes I am. N"what do you get?
Notice where the closing quote has been placed. Wrong.

Hi, trying to help. when i installed Enterprise 6.5, there is Hyperion Retrieve bundled with it. So, you must connect through Hyperion Retrieve, which is an add-ins with Excel. I don't think Enterprise (any kind of version) is compatible with SmartView. The way Enterprise works is different with other Hyperion products. So, if you installed all components in Enterprise, better you check in documentation about how to activate Hyperion Retrieve.
Hope it helps.

How to replace typewriter (straight) apostrophe with typographic (curly) apostrophe?

I have a manuscript I got off the Internet that has a bunch of isn?t's and wasn?t's and the like—due, I assume, to some miscommunication between MS Word's automatic curly quotes and the ASCII limits of ISO Latin 1. I tried doing a find-and-replace to put typographic apostrophes in place of the question marks. Pages found the question marks and put typewriter apostrophes in place of them, though I'd carefully entered a typographical apostrophe ((opt-shift-]) in the Replace field. So I tried again, to replace the typewriter apostrophes with typographical apostrophes. Pages now replaced the few typographical apostrophes I'd manually entered with typewriter apostrophes. Well, at least it's consistent. So far as Pages, Apple's flagship word-processing/page-layout app is concerned, there's apparently no such thing as a typographical apostrophe—something that was understood, as I recall, by the original MacWrite 25 years ago. So do I have to go back to doing all my editing in TextEdit (which seems to be much better at text work than Pages), or can somebody tell me how to persuade Pages to take care of this trifling little task correctly?

Copy these two paragraphs into a Pages WP document:
When you?re sleep deprived… parental control of baby?s sleep… meet baby?s needs consistently… respond to baby?s cries…
"Parents should recognize that having their babies cry unnecessarily harms the baby permanently," Commons said. "It changes the nervous system so they?re overly sensitive to future trauma."
Open the Find & Replace dialog. Enter Find: ? and Replace: ’ (opt-shift-}). (I.e. replace question mark with typographical apostrophe.) Click Replace All. It should say 5 Replaced. Check any of the replacements by enlarging the type; you’ll see an ASCII apostrophe ['] rather than the requested typographical version [’].
Then enter Find: " (space-") and Replace: “ (space-opt-[), and click Replace All. It will say 1 Replaced, meaning the quote mark preceding "It" in the second sentence (the only quote mark preceded by a space). Enlarge the replacement to see it clearly; it's replaced an ASCII " with another ASCII ".
So far as I can tell, Pages’ Find-Replace function can't tell the difference between ASCII apostrophe/quote marks and the typographical versions. Maybe it will once you turn on smart quotes in preferences; I haven't tried that -- but then of course you'd get smart quotes when you don't want them, for instance for something to be posted on an Internet forum, which often doesn't understand them. (The problems above and similar, often seen on the 'Net, are due to MS Word's having smart quotes on by default, so unaware users compose material with them and send it out over teh Interwebz, where they sometimes come through correctly, sometimes don't.)
Try the same experiment in TextEdit; you'll get the requested typographical versions. And so I did, then copied the text back to Pages. Like I said, kinda shoddy for Apple's Pride & Joy word processor. AppleWorks, by the way, does it right.

Replacing Adobe forms with Smart Forms for printing FPM based forms

Hello All,
This pertains to HCM Process and Forms with Floor Plan Manager (FPM) based forms.
SAP has provided Adobe Forms as the standard print option for FPM based forms, as can be seen in the attached screenshot.
We want to use the FPM based forms without using Adobe Document Services (ADS). I am checking the feasibility of replacing the PDF forms with Smart Forms, either through configuration or customization.
System Landscape: ECC 6.0 EhP6
Any inputs or suggestions would be greatly appreciated.
Regards,
Arun.

Hi Ketul,
Irrespective of the process or scenario, we would like to use Smart Forms instead of Adobe Forms. As seen in the screenshot, SAP has provided the default option of generating a PDF form. This requires installing and using Adobe Document Services. We would like to remove this dependency on Adobe Document Services.
Instead, we would like to use Smart Forms for printing purposes.
This requirement is not tied to any specific process or scenario, but to any business process implemented using HCM Process and Forms framework.
Let me know if you need any further clarifications.
Regards,
Arun.

Find and replace smart quotes with straight quotes?

I understand I can turn off smart quotes so that I can type straight quotes, but I need to replace hundreds of curly smart quotes with straight quotes, is there a feature that will let me do this? I am using FM8.
Thanx,
Willian

I am using FM9....so I don't know if the same shortcuts apply, but this is what I found out last week.
Use the Find and Replace tool:
With smart quotes turned off and the Num Lock key turned on:
Alt0147 will give you beginning quotation marks
Alt0148 will give you ending quotation marks
In the Find box use ALT0147 or ALT0148 for the beginning or ending quotes. When you click in the box and type
one of the shortcuts the correct quote will be shown in the box.
In the replace box type the regular straight quotes on your keyboard.
I was thrilled that it would work!...course you do have to do them separately and be careful not to replace the curly quotes
that you want to leave in your document.
Hope this helps using FM8....
ls

Disabling Smart Quotes in FrameMaker 7.2

Hi,
My team uses FrameMaker 7.2 to create and edit DITA XML files. We recently noticed that the smart quote feature inserts non-printable characters in our XML content files. Our help system cannot display the characters properly, and so we've started to search for and replace the smart quote characters with straight quotes (outside of FrameMaker).
The smart quote characters seem to be defined in the maker.ini file.
; Smart Quote Characters
; SmartQuotes \xd4\xd5\xd2\xd3 ) English curved quotes
; SmartQuotes \xe2\xd4\xe3\xd2 ) German-style quotes with base quotes
; SmartQuotes \xd5\xd5\xc7\xc8 ) French-style quotes using guillemets
; SmartQuotes \xd5\xd5\xd3\xd3 ) Swedish- and Finnish-style quotes
; SmartQuotes \xd4\xd5\xd2\xd3 ) Italian curved quotes
; English curved quotes:
SmartQuotes=\xd4\xd5\xd2\xd3
I've been searching unsuccessfully online for hex code characters to replace the smart quote characters with straight quotes. Does anyone here know which character codes to use?
Incidentally, I've fiddled with the feature for disabling smart quotes per document (Format > Document > Text Options), but don't want my team mates to have to perform this task every time they open a file.
Thanks,
Mark

Mark,
the Text Options are stored with the FrameMAker file and since you are opening XML files the setting must be made once in the template used when opening XML files.
As far as I know FrameMaker writes curly quotes as perfectly valid codepoints to XML, so it must be a weakness of your help system not being able to display those characters. There is nothing wrong with those characters. Have you found the problem there?
- Michael

Tip: Placing Straight Quotes without turning off Smart Quotes

I thought I was alone in this dilemma until I read a recent thread from someone wishing to easily place straight quotes into a document. Prior to this, the quickest way for me to place straight quotes into a document was to copy/paste them from a text editor. Even when you try to add straight quotes using the ASCII code for them, Frame overrides this and replaces them with smart quotes.
Last week when I was customizing the Frame 9 interface (because it is ungodly poor) I stumbled across the native command for inserting straight quotes regardless whether Smart Quotes is turned on or not. The native command is "CharStraightQuote", but you have a lot of options with how you want to implement it. Because there are so many different ways to implement this, I will describe only the default method.
There is a flyout toolbar for special symbols. The content of this flyout is controlled from your "menus.cfg" file and is near the top of the file. I believe you can add the following line anywhere within the "menus.cfg" file, but you will find similar entries about 30 lines down from the top of the file.
<Add CharStraightQuote <Menu SpecialSymbols>>
By the way, if you look through your "cmds.cfg" file, especially near this CharStraightQuote entry, you will find a whole bunch of similar entries that are useful and could also be added to your menus.

To insert the straight quotes directly from the keyboard (overriding Smart Quotes): press Escape, then type quotes.
(note: no need to hold down the Escape key)
Shlomo Perets
MicroType, http://www.microtype.com
FrameMaker/TCS training & consulting * FM-to-Acrobat TimeSavers/Assistants
"Improve your FrameMaker Skills" web-based training sessions

Smart quotes not working in Pages 5.5.2

I'm unable to get smart quotes in Pages.
I'm on a 2009 iMac, using Yosemite 10.10.1, Pages 5.5.2
I've followed the instructions on Apple's page (http://help.apple.com/pages/mac/5.0/#/tanad45f9cce) to make all quotes smart quotes in my document and it didn't work.
When I opened Substitutions in Pages the box for smart quotes was ticked, unticking and reticking and doing 'replace all' made no difference.
Prior to this I'd just changed the font style setting for the document from Courier New to Times New Roman.
I've also checked in System Prefs/Keyboard/Text where 'Use smart quotes' is ticked.
I'm formatting a book, this is holding up production of my book as all quotes are non-curly, straight quotes and need to be changed to smart quotes.
I'm wondering whether I shouldn't go back to the previous version of Pages where everything seemed to work, including auto capitalisation.

Additionally re my first post above I've tested for smart quotes in MS Word 2008 and Mail 8.1 and they both support smart quotes. Word also converts between quote types.
I've had to create a workaround to get my Pages document showing smart quotes:
I tested smart quote support in Word by pasting a page from the Pages document into Word and then converting the straight quotes to curly quotes. which worked. I then copied that text and pasted it back into a new blank page in Pages, the smart quotes stayed curly. So, I'm about to copy and paste my whole book, 55,000+ words, into Word and convert quotes and then paste it back into Pages.
It seems like the smart quotes issue is Pages 5.5.2 specific and has been for quite some while.

Microsoft Word "Smart Quotes"

I hope this will save other developers some time.
This may be obvious to others, but I just spent several hours Googling and testing to determine what actually happens when a user copies text containing "Smart Quotes" from Microsoft Word into a Java JTextComponent. For those not familiar with Smart Quotes, by default, MS Word changes double-quoted strings from using the US-ASCII character for quote (0x22) into left- and right- curly quotes (UTF-16: 0x201c and 0x201d). Word also does this with serveral other characters. This plays havoc with the display and Java Strings later encoded with java.beans.XMLEncoder, unless treated carefully. Here is what I discovered (obviously, this applies to MS Windows):
All values are in hexadecimal.
- Word is storing the character for double quote as UTF-16 internally (201C).
- When the character is copied to the clipboard, it is copied as UTF-8 (E2 80 9C).
- When the clipboard is pasted into Java, Java is assuming the it was originally Windows-1252 encoded, because that is the default for the US-EN locale in Windows XP (probably also Vista, but I only tested in XP).
- Java translates this into a-circumflex, euro-sign, o-e-ligature, the characters corresponding to E2, 80, and 9C respectively in Windows-1252 and represents it internally in UTF-16 as 00E2 20AC 0153.
-When the String is XML-encoded using java.beans.XMLEncoder, it is written in UTF-8 as C3A2 E282AC C593, which equates to UTF-16 00E2 20AC 0153 -- the characters a-circumflex, euro-sign, o-e-ligature.
I am not sure how to fix this, but maybe another reader does. I am experimenting with the Clipboard (java.awt.datatransfer) to see if I can programmatically find out the original character encoding (in this case, UTF-16).

Doesn't the DataFlavor contain the character encoding? What is the content of the InputStream returned by
            InputStream is = (InputStream)contents.getTransferData(DataFlavor.getTextPlainUnicodeFlavor());
If I use
                DataFlavor df = DataFlavor.getTextPlainUnicodeFlavor();
                String mimeType = df.getMimeType();
                String encoding = mimeType.replaceAll(".*?charset=(.*?)\\s*$", "$1");
                InputStream is = (InputStream) contents.getTransferData(df);
                ByteArrayOutputStream baos = new ByteArrayOutputStream();
                byte[] buffer = new byte[1024];
                for (int count = 0; (count = is.read(buffer)) != -1;)
                    baos.write(buffer, 0, count);
                baos.close();
                result = baos.toString(encoding);to transfer
Hello "World"
which Word changes the quotes to the smart 'smart quotes' version I get as a result
Hello World
which is what I expect.
Am I missing something?
Edited by: sabre150 on Sep 4, 2009 1:27 PM

How to Turn off Smart Quotes

I am unable to turn off “smart quotes” (for the purpose of entering computer code). I have unchecked the box in System Preferences > Language > Keyboard, and in Safari and Mail under the Edit Menu > Substitutions (also in Word and TextEdit), but the smart or ”curly quotes“ continue to appear in each application. Is there any way to fix this in Mavericks? I am running OS X 10.9.3

TL;DR: AFAIK, nobody tries to use Microsoft Word for programming in Python, or programming in general, and TextEdit is dicy here at best.
slps01 wrote:
red_menace:
That's my problem: no matter how I set the preferences in the applications, the smart quotes won't go away.
There is clearly an issue with smart quotes in your configuration. The global smart quotes setting is not being honored, nor is any local setting that might exist.
Which particular application are you using to edit your Python code when this problem arises?
(As with programming in general, details matter here.)
Did the tools you are using also get restarted after the global settings were changed?
Why ask this stuff? This information will allow folks to see if there's something else going on within that particular application, and it's also because there are text tools around that just won't create text files that the Python interpreter can process — whatever you're using here is probably closer to creating a plain-text file than some, as you're noticing the smart quotes here, though. Of what you've mentioned so far, Microsoft Word is not known for its ability to create ASCII or UTF-8 text files, and TextEdit is dicy here at best as that tool is quite fond of using RTF formats.
But if it's Word or TextEdit you're using? That won't work at all well.   TextWrangler (free) is a common choice for folks that prefer a GUI editor, or MacVim (free) or whatever emacs is current (also free) or other such if you'd prefer a more advanced editor. (Note: vim and emacs are much more cryptic, and much more powerful editors.) Or use the included nano editor (has an on-screen list of commands), or the integrated vim or emacs editors at the command line.   There are also Python IDE packages around, as well. (Xcode doesn't support Python, though there are reports of some success with it.) These tools all work, and these tools all produce the sorts of sequential text files that the compilers and interpreters can process.   In some cases, these tools also provide syntax highlighting and other features, which can be very useful when coding, too.

Pages 2 -- return of a smart-quotes problem

In Pages 2, if one puts a word or phrase in smart quotes within parentheses ("like this, except that here there aren't any smart quotes"), the opening smart-quote mark faces the wrong way -- as though it were the "closing" mark. This was originally the case in Pages 1, but it seemed to be cured in a later bug fix. The bug appears to be back with Pages 2. This is a major problem for lawyers, among others, who use words and phrases in quote marks and within parentheses, to define certain terms in a document. Obviously, one can do a cut-and-paste fix, but it is a pain.

DennisG you da man, Now I know re those pesky quotes that look backwards.
Not going for brownie points or literary awards with my Newsletter, when the quotes look away from the text, I'll be able to explain to critics like Veronica says on the computer, "Not my fault". Blame Apple.
Next time those quotes go bonkers, I'll try your tip. Thanks. Ol' Jim.

How do I force straight quotation marks to turn to smart quotes?

Our ID prefs are set to use smart quotes but there are times when we get text documents that refuse to toe the line. We fix that by doing Find/Change and forcing all straight quotes to change to smart quotes. Is there a way to tell InDesign to change all those by itself whenever any straight quotes is placed on a page? Note that we are mostly editors who have to do layout by ourselves. We also have guys who only do layout but they don't really understand InDesign, so we want to make things a lot easier for them. We are all using InDesign CS5.
Thank you.

Yes, it's checked in all our machines (all iMacs, btw). Any other solution? Any suggestion about how to make a shortcut so that when I press just one key combination, all the straight (stupid) quotes would become smart quotes?
I did read Sandy's Quick Start Guide when we were still using ID2. I also bought the book by David Blattner and Steve Werner for ID3. But I stopped using ID regularly after a career change. Now I'm again helping the guys I left earlier.

Pasting smart quotes and apostrophes in code view.

Sine upgrading to Dreamweaver CS5, I haven't been able to copy/paste smart quotes and apostrophes into code view without them automatically being converted to straight quotes.
For example, the following sentence (notice the curly quotes):
John’s new song is called “DW Blues”
would get pasted into Code View as:
John's new song is called "DW Blues"
Notice the smart quotes and apostrophe are replaced with single and double ticks, or "straight quotes." While this seems like a minor detail, it's extremely important to our writers and editors to have them appear on the website exactly as typed.
If I do the same copy/paste in Design View (doc type is XHTML Transitional), it appears as:
John's new song is called "DW Blues"
The characters are still replaced, and the straight quotes are then entity encoded (as expected).
This doesn't happen with other valid UTF-8 characters like ™, ®, —, etc., or with any other code editors I've used, including DW CS3.
Is there a hidden preference somewhere to disable this "feature," or is it just a bug?
Please help!

It's now 4 years since jsparacio posted this, and I just wanted to let everyone know that I had -- and am still having -- the exact same problem with Dreamweaver CS5 (running first under Windows XP, then Windows 7, and now again with Windows 8.1). So it's not just Macs that are affected.
FWIW, I have set my DW CS5 Paste preferences to the 3rd of 4 options available
    1 - Text Only
    2 - Text With Structure
    3 - Text With Structure Plus Basic Formatting
    4 - Text With Structure Plus Full Formatting
in the EDIT > PREFERENCES > Copy/Paste Preferences dialog box.
But the Paste Special command ignores this setting, giving me only the first 2 options from which to choose, with option 2 the default selection for Paste Special operations (options 3 and 4 are grayed out, and can't be selected).
According to David Sawyer McFarland's _Dreamweaver CS5: The Missing Manual_ (O'Reilly Media, 2010), the reason these are grayed out is because I am pasting unformatted ASCII text which I generated in a program editor called "UltraEdit":
    "... Choose EDIT > PASTE SPECIAL to open the Paste Special window. Here, you can choose which of the four techniques you wish to use ... sort of. You're limited to what Dreamweaver can paste. For non-Microsoft Office products, you can use only the first two options--the others are grayed out--whereas you can choose from any of the four with text copied from Word or Excel." (McFarland, p. 81)
Regardless of such restrictions, standard copy-and-paste (CTRL+C followed by CTRL+V) works just fine for me using Dreamweaver CS4 (i.e., I have never needed to use the Paste Special command), but with DW CS5, neither Paste command (CONTROL+V or CTRL+SHIFT+V) works properly with typographic/curly/smart quotes.
All typographic quotes -- ASCII-0146 and ASCII-0147 (double quote marks); plus ASCII-0145 and ASCII-0146 (single quote marks, for quotes within a quote) -- are converted to inch (" is entered in the code) and foot (' is entered in the code) marks when I copy-and-paste text with these characters into Dreamweaver's Design View.
When I copy this same plain ASCII text directly into the code (rather than using Design View), typographic double open & close quotes are converted to the inch (") mark, and typographic single open & close quotes are converted to the foot (') mark.
The beginning of this week, I installed Dreamweaver CS5, ver. 11.0, Build 4909 under Windows 8.1 OS on my new Ultrabook. I was hoping that under Windows 8.1, DW CS5's handling of typographic quotes might improve so that I can actually use this program that I purchased 4 years ago. Alas, no such luck: I continue to have the same problem I had when I first upgraded to Dreamweaver CS5 back in August 2010 (then running under Windows XP on my desktop computer).
Back in August 2020, when I first asked about fixes, I was told to change the Title/Encoding setting of Page Properties to "Western European" -- which I tried, but it didn't work then, and it doesn't work now ... and even if it did, it wouldn't be a proper fix for the problem as I have plenty of good reasons for wanting my HTML page Title/Encoding set to Unicode (UTF-8), not Western European ("charset=iso-8859-1").
The ability to copy-and-paste typographic quotes is such a big deal for me that I chose back in August 2010 to revert to Dreamweaver CS4, which I've been using ever since.
It is *very* frustrating that, 4 years later, I still can't use this program, and shall be reverting to DW CS4, yet again.
I continue to be completely flummoxed by this. Every other program with which I am familiar converts non-typographic quotes to typographic/curly/smart quotes ... never have I seen the process automated in reverse!

How to replace curved apostrophe with straight apostrophe?

How do I search/replace for curved apostrophe to straight apostrophe?
How do I search/replace for curved open and close quotes to straight quotes?
I have smart quotes turned off (which turns ON curved apostrophe).
The source material was copied and pasted from email which is why the quotes are straight.
Thanks.

David, I can't imagine doing anything inside Word is easier.
Courtesy of Mike Wickham, these are the characters to use INSIDE search/replace boxes:
You can use these hex values inside the find dialogue. They can be found in the "FrameMaker Character Sets" PDF, which came with your software or can be found online.
\x22 = straight quote
\x27 = straight apostrophe
\xd4 = curly left single quote
\xd5 = curly right single quote (apostrophe)
\xd2 = curly left double quote
\xd3 = curly right double quote
Typing in the document itself, Esc+" produces a straight double quote and Ctrl+' produces a straight single quote (apostrophe).
Courtesy of David Artman:
Curved apostrophe Find: ALT+0146 (’)
Curved quotes Find: ALT+0147 (“) or ALT+0148 (”)
After this issue, I googled for FrameMaker Character Sets and downloaded it. That would be my future recommendation for everyone.
Thank you all for your help!

Replacing quotes/apostrophes with smart quotes/apostrophes

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