Replacing the router (and maybe the modem)

I've had loads of problems with my infinity. Essentially it is incredibly variable, going from the full 75MB/s DL to 0.37 MB/s DL which gets very annoying. A lot of my devices also tend to lose the wireless despite being in the same room as the modem/router. I know the problem doesn't lie with the devices as they work everywhere else, therefore I am looking to change the modem/router.
I purchased this one a while back it's the Netgear N300 Dual Band Modem-Router. I am just wondering if it is able to completely replace the modem and the router, or even just the router? I.e. will it work with infinity?
If it won't work, can anyone suggest an alternative router for me?
Many thanks

chayes030 wrote:
So we've spent a long time living with these problems and I got fed up and tried to get one of my friends to play about with the netgear modem-router i got, to get it working. unfortunately he couldn't link it up to actually get the internet, and he thought it was because the router wasn't actually recognising the modem and therefore picking up the internet.
I'm just wondering on the routers set-up bit, there's an area where it asks if my internet connection requires a password, is that where I put in the Homehub login details?
If i'm spouting rubbish point me in the direction of a step-by-step guide on what to do (i've tried searching myself but i don't think i know what i'm actually looking for!!) and i'll follow that to the letter and see if it works!!
Hi there,
First off, make sure that you're connecting the ethernet cable that's coming from the OpenReach modem to the port marked WAN on the back of your router. If you connect it to any of the other ports, it won't see the connection.
Another thing you need to do is in the username/password fields for your connection the login would be [email protected] and the password is anything you like, but most people just use "bt" - Just don't leave it blank, or it won't connect.
See below for a screenie (A picture tells a thousand words and all that)
I hope this info helps

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    I have the latest and greatest Time Capsule and Comcast. Here is the weird thing. If I have one network set up, then occasionally that network will wedge. If I set up a 5GHz and a 2.4GHz network, then one of them (usually the 5GHz) will wedge. I saw this with a previous Time Capsule, Apple said call Comcast. They checked it out and said it was Apple's problem. Apple said maybe you Time Capsule is bad, so I bought a new one. The problem persists.
    Tonight it's not complely wedged, but super slow. The 5GHz network is getting 0.45Mb/s while the 2.4GHz network is getting 17Mb/s. Both are coming in from the same Comcast cable modem. Apparently the Time Capsule treats them as separate.
    Is it the cable modem or the Time Capsule. I am betting on the Time Capsule, since rebooting it fixes the problem. Resetting the cable modem does not.
    Apple is NO HELP at all. They say reset the Time Capsule. Did that fix it? Yes. Problem solved! No, problem not solved. It will happen again in a few hours.
    Here's the traceroute. Note what happens a few hops away. At hop number 7 the ping times go up by a factor of 200.
    Huginn:~ darrell$ traceroute 128.114.48.10
    traceroute to 128.114.48.10 (128.114.48.10), 64 hops max, 52 byte packets
    1  10.0.1.1 (10.0.1.1)  0.952 ms  0.886 ms  3.428 ms
    2  67.170.200.1 (67.170.200.1)  43.269 ms  27.611 ms  21.004 ms
    3  te-7-1-ur01.scotts.ca.sfba.comcast.net (68.85.101.53)  11.252 ms  8.450 ms  9.778 ms
    4  te-1-5-0-7-ar01.sfsutro.ca.sfba.comcast.net (68.87.226.14)  15.026 ms  27.372 ms  15.516 ms
    5  he-3-9-0-0-cr01.sanjose.ca.ibone.comcast.net (68.86.91.45)  14.374 ms  17.450 ms  24.752 ms
    6  pos-0-0-0-0-pe01.529bryant.ca.ibone.comcast.net (68.86.86.122)  14.627 ms  15.408 ms  14.460 ms
    7  xe-1-2-0.0.paix0.tr-cps.internet2.edu (137.164.130.233)  1583.490 ms  2697.533 ms  3240.337 ms
    8  xe-1-1-0.482--2152.paix0.tr-cps.internet2.edu (137.164.131.62)  2413.800 ms  2937.085 ms  2667.384 ms
    9  dc-svl-core1--svl-px1-10ge-3.cenic.net (137.164.46.14)  4362.188 ms  2399.774 ms  1397.535 ms
    10  dc-svl-agg1--svl-core1-10ge.cenic.net (137.164.47.120)  588.755 ms  2447.772 ms  1795.253 ms
    11  137.164.3.49 (137.164.3.49)  3179.385 ms  1718.755 ms  240.350 ms

  • My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:((((  it happen every time if I restart the modem and/or router

    My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:((((  it happen every time if I restart the modem and/or router.. Any idea how to fix this?

    Hello Rattisate,
    Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro.  I would be concerned about this too.  You can find information on how to troubleshoot this in the following article:
    Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
    http://support.apple.com/kb/HT4628
    Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • I recently replaced my dead airport router with a netgear91-5g router and synced it successfully to my Lexmark Pro 915 printer and my computer and yet when I try to print wirelessly I get the message: "printer not connected; printer offline".

    I recently replaced my dead airport router with a Netgear91-5g router and synced it successfully to my Lexmark Pro 915 printer and my computer; yet when I try to print wirelessly I get the message: "printer not connected; printer offline". Lexmark support verified that my printer was connected to the new router and the problem was with the computer's printer configuration and they could reconfigure it online if I paid for their "Premium Support" services ($119 for one year, 3 fixes). I declined, feeling sure that this is something I could do if I knew how. Could it be an incompatability issue with OS 10.8.3?

    You saved me $$$ that I can ill afford on my fixed income. I was very unhappy with the "support" from Lexmark... what a rip off!  Thank you dwb!

  • My network, based on modem, wifi router (Airport Extreme),Time Capsule and Airport Express simply disconnects with all the lights green on the modem and Extreme, but the other components offline, 5 or so times per day.  I suspect the Extreme.

    I have a Cisco System3 modem, feeding an Airport Extreme, which connects wirelessly a Timecapsules and an Airport Express both of which extend the network, ie send out more WiFi signal.  The system worked well for a long time, say a year and a half and then it started dropping out.  All the lights on the modem and airport Extreme stay green, but the other two components are blinking yellow. I've tried limiting the channels, but there are few sources in my neighborhood.  I have tried resetting the Extreme which worked for a week and now it's back to its random disconnect behavior.  I have read some of these blogs and no one seems to know what to do, especially not Apple.  Do I just get another router or what?  What do I lose if I use a non Apple router and what would you suggest?

    Welcome to the discussion area, Junkcanoe!
    I don't have a setup like yours, but might be able to offer some assistance.
    Basically I have two jacks, a TC and an AE and I'd like to create a roaming network. Both of them are set to bridge mode with the same SSID, WPA2 security, same password, etc.
    This would be the normal way to set up a roaming network, but the wild card here is that we don't know anything about how the main router that supplies the ethernet connections (valid IP addresses) to the condos might be configured.
    For example, most apartments, hotels, etc that provide ethernet jacks usually limit the number of devices that can connect to each jack. Hotels tend to limit this to one or two devices. I counted six devices that you say will work properly plus a few more. Since you have two separate ethernet jacks, you may be looking at a situation where each jack is allocated a total of 4 devices, or valid IP addresses.
    The bottom line here is that we won't be able to make much progress until we know more how the main router there has been configured. Is it possible for you to ask the complex manager (who will probably need to ask the IT guy) how many devices are allowed to connect per ethernet jack? Another way to ask the same question is how may valid IP addresses will each ethernet jack allow?
    If you can, could I ask you to perform an experiment? Rather than have both the AirPort Extreme and Time Capsule each connect to a separate ethernet jack, can you temporarily move one device near the other and connect them together using an ethernet cable? (Or, use a long ethernet cable if you don't want to move either device) LAN <-> port on one to LAN <-> port on the other. In other words, you'll only be using one of the ethernet ports in the condo for this experiment.
    Any difference in performance or number of devices allowed to connect?
    Message was edited by: Bob Timmons

  • HT1331 I just bought a airport wireless router I have a time warner cable modem. I have hook up the modem correctly to my new apple airport router and my modem is not working with the apple airport router. what do i need to do?

    I just bought a airport wireless route and I have a time warner modem. My problem is my modem is not connecting to my apple airport router. What do I need to do?

    Power cycle the cable modem.. you may try leaving it off 5min.. might be enough.. sometimes you need 15min or even longer.. Followed by power cycle of the AE.
    Nothing else should be connected to the modem.. except the router that will get the public IP as they only hand out ONE>

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