Replacing thermal paste R9 290 Gaming 4G, warranty question

Hi! I would like to replace the thermal paste of my GPU. Does removing the cooler to do this voids the warranty? Moreover, can the thermal pads can be re-utilized?
Thanks very much!

Quote from: sales on 11-June-15, 12:52:04
may someone confirm rma without sticker?
I believe you were redirected to contact your card seller or local MSI office? >>How to contact MSI.<<
Usually it does not void warranty if you remove it/break it (as its on a screw) but it still depends on the country you live in and its best to confirm with reseller(shop) or MSI office.

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Laptop doesn't turn on after re-assembly and replacing thermal paste. Please help!

Hi,
I hope anyone can help me. I took apart my laptop HP HDX16 to replace thermal paste and clean up the fan. I did everything very carefully as showed in manual. I cleaned the old paste and pads off and replaced thermal paste but not the pads as someone in the store suggested that there is no need for putting pads and that the thermal compound is enough to have it on there. I left only one pad on the heat sink in place where it services Northbridge as it was in good condition. On the Northbridge itself I put thermal compound as well as on the GPU and CPU. I put back every screw and connected each cable as it was before (I am pretty sure about it). I was quite happy with my job but after I tried to turn the computer on it wouldn't start at all. Did I do something wrong? Please help me because I don't have any idea what to do now.

I am a little confused here, it sounds like you removed all the thermal pads except for one, if this is so, you need to put all the thermal pads back in place.
Anyways aside from that, if you plug the adapter in you will have a steady light where it plugs into the laptop. The light will always be on whether the machine is booted up or not.
If you don't have a steady light then you need to check the DC receptor where it plugs into the MoBo. Sometimes a cable may look like it's fully seated, but isn't. It still will boot up with the battery in place even if the DC jack plug is not correctly seated.
Check the small ribbon cable on the power button board where it connects into the MoBo.
Check that the processor is correctly aligned with it's key and that the locking mechanism is fully locked.
Make sure the RAM is seated correctly.
If these suggestions sound obvious, I have to start some where.
The problem here is that only you can help your self because you disassembled you machine, I can only make suggestions as what you may have missed and obviously something was missed.
If your thinking that you incorrectly applied the thermal paste, then that's not the problem. Even if there were no thermal pads or paste in place, the machine would still boot up, but it would heat up very quickly.
If the fan plug was plugged in incorrectly you would get a message in the BIOS upon boot up saying that the fan has a problem and it would shut down, but it sound like it's not even getting that far.
There is also a secondary fan that is used to cool the hard drive bays, check that plug as well. You may not get a BIOS message if this fan is not plugged in.
Here is the HP Media Services Library, you may find it helpful. Make sure you're signed in before clicking on the link.
http://h20574.www2.hp.com/default.htm?lang=en&cc=US&hpappid=psml
If you need help with the library, post again, give the video page time to load, the small video screen may stay black for a little while.

Replacing thermal paste : void warrantly?

Hi, I would like to know if unmounting the cooler of my R9 290 Gaming 4G for the purpose of replacing the thermal paste would void the warrantly. Thanks very much

Hello,
The answer is no* :
Now the little catch ( * ): If you break something or damage while repasting, the warranty will be void. So be careful with that.
EDIT:
However this might be different depending on location. In EU and USA it's allowed as above. If you live somewhere else, best if you ask MSI about this first: >>How to contact MSI.<<

Thermal paste for HP Pavilion G-6

Do I need a specific type of replacement thermal paste for Hp Pavilion G-6? Came with gray/silver. (Replacing cooling fan only.)

Any time you break the connection between the heatsink and the CPU core you need to clean off all the residue and reinstall thermal compound. Rubbing alcohol and even an emery cloth is OK...needs to be clean and shiny. Any type thermal compound will work. I like Arctic Silver. The important thing is to install it properly. A thin coat is all you need. Thin and even across the whole top surface of the processor core.

HP Pavilion ZV5000z thermal Paste

Is there a video or step by step instructions on how to renew the thermal paste in this laptop?
This question was solved.
View Solution.

This one is pretty good. Your processor may look slightly different. This is a "lidded" processor with a metal cover over the whole processor die. Yours may be lidless, where you can see the green circuit board part outside a metal core. I posted a picture of that kind of processor in response to another one of your questions.
http://www.youtube.com/watch?v=qum1WSJUx0E
Let me know if you still have questions after this.
If this is "the Answer" please click "Accept as Solution" to help others find it.

Thermal paste and mb replacement

has any one who reapplied the thermal paste tried to call apple to ask for a MB replacement(for getting rid of the whine)? would apple allow it?

The thermal paste issue is not considered a problem that needs repair. Thankfully, it does impact performance drastically, although one must ask why a company that prides itself on quality would allow a contracter to provide motherboards with CPU's floating in grease. I am guessing it was the rapid roll-out, and the fact that these "high end" machines are produced in mainland China, not Taiwan or other locations. I have a replaced logic board and a replaced battery. My laptop is significantly warped. I wont complain further.
My plea is for all of us to hold Apple to it's warranty. Thankfully, I puchased AppleCare, which obviously will be neeed. I hope for some sort of recall, and a dramatic focus on the next MacBook Pro that demonstrates correction of these problems. Having them built in mainland China is a profit move, not one for quality. Far better manufacturers exist in Taiwan. let's see what happens. If nothing does, I think that the free market will speak. Apple has not increased it's share of the laptop market. If they don't get this act together, I can say tha there will be one less purchase in the future. I really want Apple to succeed, but it won't happen if they cannot address their niche 3% market with a machine that is worth the "Apple Premium".

Macbook pro 2012 - Thermal paste replacement time?

Hello!
My macbook pro mid-2012 is roughly 1 year old. I was wondering what is the recommended time frame to replace the thermal paste. With my old 2010 macbook I replaced the grease several years later, but I dont wanna make the same mistake again.
So how long do you guys think the crappy apple thermal paste can handle before the performance starts dropping and heat starts increasing?
On another note, I think it's common knowledge that factory thermal paste must be replaced in all notebooks/laptops, no matter the brand. However, I also heard that apple changed the manufacturing process after 2011, and all 2012 models had their thermal pastes decently applier. I'm not sure if thats just a rumor though.
What do you think?

Granted, this sort of thing likely voids your warranty (as you noted, it's not something Apple recommends or intends for the user to do). So you're certainly taking the chances into your own hands.
I suppose the best way to know would be to get an app or tool that can help you monitor the CPU temperature. Keep an eye on it, and if it starts to run hotter on a regular basis, consider cracking it open and "topping it off".

Can/Should the North Bridge thermal paste be replaced ????

Hi to all,
I have a 865PE Neo2 LS and I was wondering if anyone have replaced the thermal paste bettwen the North Bridge chipset and it's cooler? I'm asking because I bought the Ceramique, a very good thermal compound from Artic Silver (http://www.arcticsilver.com/ceramique.htm), and I applyed it to my CPU. It gives me 42 degrees Celsius in CoreCenter at full load. My CPU is a 2.6 GHz and nothing is overclocked. So, I was wondering if I could apply it to the North Bridge.
If there is a MSI engineer reading this, could you please tell me the specs of the thermal compound used in this board or tell me if it is worth replacing it?
Regards,

I just installed the gold Zalman NB HS with Arctic Silver 5 and a paper clip. Here's how it works:
If you get a big paper clip [standard large office size] and flatten it out and then re-purpose it into the appropriate springy shape with with needle-nose pliers, you can make your own retention spring. It's a bit tricky getting it tightened up properly and sticking the pliers in there is not for the fumble-fingered -- I have to admit that my wife was doing some of the precision work at the end -- but my system has no complaints 20 minutes later with Arctic Silver in there.
I used a needlenose set of pliers (precise twisting), a standard pair of pliers (general flattening), and the wire cutters on the needlenose pliers (because the flat paper clip is much too long).
Now all I have to do is shut that darned video card up and I should be doing pretty well.
Hope it helps! (and that I've not steered you wrong as it's only been working for 20 minutes thus far...)
::Kaze (goes to run a stress test)

New Motherboard Replace: Part Numbers? and thermal paste?

I am replacing a new motherboard in my computer
-How do I take off the old thermal paste from the CPU and fan, do I use a paper towel? Or is there something safer?
-And how do I put on the new thermal paste and how much of it should I put on the CPU?
-Also what is the difference between a motherboard that reads on it in the middle:
MCP61PM-HM REV:2.2
15-V06-012200
and another motherboard that reads:
MCP61PM-HM REV:2.2
15-V06-01221
basically that last number on each motherboard, what does it mean and what's the difference between each motherboard?

Otwa, welcome to the forum.
Here is a very good video to help you with removing the thermal paste:
It is basically an advertisement for Arctic Silver products, but Paul from Newegg always does a great job of making a guide. I have been an overclocker for years and have always used Arctic Silver products. The two part kit of remover is new to me and something to try next time I replace the paste on a CPU.
I believe that there should be another number in 15-V06-01221. It should be 12201. If this is correct, I may be able to answer your questions.
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Msi 290x lightning warranty after thermal paste change

hello
i have a MSI lightning 290x and recently changed the Thermal paste..is my card still in warranty?
i'm asking because of the sticker in one of the 4 screw.
Thank you in advance
ps i live in EU

Quote from: badboy2k on 11-May-15, 18:32:12
as long as you where careful and did not Physically damage the card your warranty will be fine (the sticker is mainly there to deter people from just taking the cooler off and damaging the card who have no idea what they are doing) but if you want official confirmation contact MSI >>How to contact MSI.<<
ok
thanks for the link

NX8800GT T2D512E OC : Thermal paste replacement ?

Hi there,
because of thermal issues -mainly with the RAM- on my NX8800GT T2D512E OC, and after some more or less succesful tests with different options (manual fan setting, add case fan, etc...), I would like to have the opinion of the community on an alternate solution.
I noticed that the thermal paste between the chips (GPU and RAM) and the heatsink is some kind of bubblegum of (I guess) poor quality. So I thought about replacing it by some better paste, like Arctic Silver.
Do you think that :
1- it can be done ? I guess that the contact can be achieved between the chips and the heatsink without problem... but....I'm not sure
2- the performance improvment will be real ?
Any feedback or personnal experience on that point would be great

Quote from: flobelix on 21-January-08, 23:15:24
As Aaron said Arctic Silver wouldn't be able to replace the thick heat pads used for the mem and without those will be fried in no time.
If you really wanna improve cooling of your GT use Accelero S1 Rev. 2 plus Turbo Module which is used by a manufacturer for an oc 8800GT.
An 8800GT example: http://www.arctic-cooling.com/vgapartners2.php?idx=148
An alternative would be Arctic Cooling Accelero Xtreme 8800 but it is not released yet.
Hi Flobelix,
problem with such replacement heatsinks with fans, is that -as far as I know- they do not use the power supply of the VGA itself, which means it can't be automatically controlled by the driver depending on its heat.
In that case, I have the choice between manually controlling it (I hate that) or suffering from its noise...
Anyway, both of you said that the AS5 won't be thick enough to have a contact between the chips and the heatsink.
On that point, I am not really sure : the heatsink is fixed to the car through screws pulled by springs. So if the height of the GPU and of the ram is reported on the heatsinks, a contact can be achieved.
And here is my (point 1) problem : I' m not sure of this...

T61 replacement fan pre thermal pasted?

I have a T61 7659 1PU with a rattling fan and in hopes of quieting it I bought a Furukawa 44C0825 from IBM online. It appears to have the thermal paste already applied but I am trying to get confirmation of this before I put it in. Also if that is the case, is the preapplied paste a decent quality or would I be better off cleaning that off and using the arctic silver arctic alumina that I have?

Well I put in the new fan and went ahead and removed the factory paste and used the Arctic Alumina. Can you hear the new fan...me either!!

Msi r9 290 gaming (twin frozr)

hi....i have a problem about this card, this card temp goes till 87 degree @65% fan at gaming, and 89 degree @100% fan at furmark, but when i saw my friends card temp (msi 290/290x), they only max at 72 degree in gaming, and my room temp even colder than them
lots people say that i should change the thermal paste, but there is warranty sticker at the screw..
so what should i do? :(
thx b4 and sorry for bad english

Quote from: innis2 on 19-January-14, 20:34:43
lots people say that i should change the thermal paste, but there is warranty sticker at the screw..
so what should i do? :(
You can freely change thermal paste as long as you don't cause physical damage. MSI's policy is to consider the warranty only void if the card gets damaged by working on it. If you want a confirmation of your loacal MSI branch contact them: >>How to contact MSI.<<

MacBook Pro (mid 2010, 15", i5) - heat, thermal paste and genius bar...

Hi all,
I'd like some advice. I own a mid 2010 core i5 15" MBP which I purchased when they were released (April 2010 or something like that). Since then the laptop has worked more or less OK but it's always been plagued with high temperatures, 75C+ in idle... with basically nothing running or something light such as just Safari (*without* Flash, as I only open Chrome when a website I need doesn't work without Flash; everywhere else, for example YouTube etc, I just use the HTML5 version of the players). The fans stay almost always at 6K rpm, and only rarely they run at a lower speed - when for example I switch the laptop on after having left it switched off for a while, etc. So the fans seem to work OK and seem to respond to the temperature; I have even tried resetting SMC several times, but no difference.
It just looks like the CPU runs hotter than it should. I have default energy saving settings, and don't have any software installed that may keep the CPU running high - such as Caffeine, SmartSleep, etc. Anyway, even a clean install of the OS (Lion) won't make any difference. If I leave the laptop switched off for a while and I switch it on again, within a minute or two the temperature is high again even if I don't open anything else. Even if in the activity monitor there's nothing using a lot of CPU. The temperature also does go further up if I run something CPU intensive such as Handbrake.
While the laptop has worked almost always OK (I do think that some freezes or other occasional stability issues may also depend on temperature), I don't think it's running as well as it could / should from a temperature point of view.
I have read lots of discussions in here and elsewhere, and from direct experience with other laptops (Apple and not) in the past, I believe the issue may likely be related to poor application of the thermal paste. I could re-apply it (for example the AS5 or similar) myself very easily, but I don't want to void the warranty.
I have the 3-years Apple Care, but I have never needed to ask Apple for support before, so I don't know how it works.
Sorry for the lengty introduction... here's the questions:
- Can I just go to the nearest Apple Store (London, Regent St.) or am I *required* to book an appointment with the "genius" bar?
- Is it likely they will take into consideration my advice to reapply the thermal paste as this is quite likely the source of the problem?
- What is the likelihood that they may just replace my laptop with a newer one?
- Does the AppleCare entitle me with some particular privileges for what concerns support?
- I have also upgraded the RAM to 8GB a few months ago, and replaced the HDD (which I use as external drive) with an SSD. Do I need to restore the original components in the laptop before going to the AppleStore? Or is this not needed since RAM and HDD are user-replaceable parts?
Thanks a lot in advance for your help!
Vito

Hello V-MA!
I found this webpage: http://osx86.wikidot.com/known-issues#toc1
by googeling for "com.apple.NVDAResman"
Probably you have to remove the Geforce Grafic drivers as discribed here. But please wait until some others in the forum confirm this.
If you don't understand how to do these commands with Terminal, ask once again for help.
In your message you did not metion, that you just updated 1 hour and something your OS ("System uptime in nanoseconds: 6688834587150"). This is an important information.
marek

How can I successfully reapply the thermal paste in my MacBook Pro? (2008)

I'm having issues with keeping my computer cool, mainly while playing games like SC2 that require a good amount of power. I've downloaded fan control apps, bought cooling pads (usb powered) and still no luck in cooling this thing down. I recently learned that Apple for some reason applies the thermal paste too thick, which can cause the computers to be a lot hotter than they should be.
I'm not worried about voiding warranty, seeing as I don't even have a warranty. I've already opened it up to upgrade the ram and the hard drive so I know my way around inside there and have the stuff I need in order to do it properly.
What I need to know is where I can get the thermal paste, what kind I need, how it needs to be applied and with what (as well as how to get the old paste off), the steps I need to take in order to get to where this paste is even at inside the computer...etc.
If there's anyone who's already successfully pulled this off, lemme know how you did it and if it helped any. I've read there've been significant temp drops since reapplying it in a lot of these pros, so I'm just interested.

Hi
I’ve yet to remove the heatsinks of the CPU and GPU on my MBP. But I’ve replaced CPU and GPU heatsinks on my PC many times, so hopefully you’ll find my suggestions helpful.
1st use the laptop for a bit to get both the CPU and GPU warmed up so it will be easier to remove the heatsinks.
Remove the back cover and run your hands over the back side of the metal cover few time to get ride of any static charge that might be there (or any unprinted metal surface will do).
Remove the screws and heatsink one at a time. You might find the thermal past dried up (happens when company used cheap past and after computer is used for few years). Use tissues to wipe the past off both cores and heasinks.
You can also buy thermal past remover and clearer such as this:
http://www.amazon.co.uk/Arctic-Silver-ArctiClean-Material-Purifier/dp/B000BKP306 /ref=pdbxgy_computers_textb
I normally use Arctic Silver Thermal Paste, I found it's the best past around, and everybody I know are happy with it.
There are two ways to apply the past. If your CPU is a Core2Duo, than you can just put a little bit on the center and press down with the heatsink. This is because the 2 cores on the CPU are located near the center of the processor so it does not matter if the edges are not covered with past.
Or if you want to play safe, you can cover the enter CPU with an even thin lay of past using a flat plastic card.
When it comes to thermal past, less is more, you only want little bit to cover up the metal cover on the processor. I say no more than 0.5 mm thick.
Cover the entire GPU with past as well, I’m not sure if the RAMs on your graphic card are cooled by the heatsinks. If they are, you might need some thermal pads for them.
You’ll find the whole process quite easy as long as you take your time. You can found lots of info on this with Google and Youtube.
Good luck and don’t forget to give the heatsinks a clean with a can of compassed air before you put them back on.

Replacing thermal paste R9 290 Gaming 4G, warranty question

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