Replicate ship-to from R3 to CRM as ship-to

When I transfer a Ship to from R/3 to CRM it Became a Sold to partner. I already Maintained in PIDE in R/3, but my Ship to Partner has Sold to Business Role in CRM.
Is there any mapping to be Done to Translate Ship to Party from R/3 into Ship to Party Role in CRM?
Any clue will be appreciated.
Thanks.
Adi K.

Hello,
There is no relation between BP roles in CRM and account group except in a few cases. So all your sold-to , bill-to etc will have sold- to party role in CRM . If you want to specifically map the role to the account group, you will have to write code for this . The disadvantage is that you will have to analyze the impact any time a new account group is added to ECC.
Hope this helps.
Thanks and regards.
Ashvini

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Replicate sales orders from ecc to crm

Hi experts,
We are creating sales orders in ECC and want to replicate them into CRM. Can you please tell me the configuration steps required in the middleware to replicate the orders from ecc to crm.
thanks in advance
Andy

Hi,
To replicate ECC Sales Order to CRM Sales Order, you need to setup up the Data Exchange in both the systems. This means you have to configure the systems, then you need to do an initial data exchanges and then finally the delta exchange will happen in both the systems. You need to look at the configuration guides for a proper setup of the systems.
You can search the forum for a detailed document with special focus on the integration points.
Also have a look at the following SAP HELP link:
http://help.sap.com/saphelp_sm40/helpdata/EN/3f/40623c046a9b67e10000000a11402f/frameset.htm
Hope this helps.
Thanks,
Samantak.

How to replicate a complaint from ECC IS-M 6.0 to SAP CRM 7.0

Hi Media Experts,
I have a request from my client in whom I have to create a Complaint based on a R3 Media Object (Subscription Order), and then allow editing this complaint in SAP CRM.
I have already reached the first part. Over and done with a transaction launcher, I'm displaying and editing the Subscription Order from my CRM User Interface (but in R3), and I created complaints starting from the Order position as the requirement.
Now, I need to replicate these complaints to CRM in order to update and edit these documents for the case the client call again and the Media IC Agent wants to search for this complaint.
The question is: Could I replicate these complaints from R3 to CRM? In case of I yes, what would be the best CRM object to mapping my R3 complaint? And last but not least, the replication must be done through some middleware customizing?
I appreciate any approach.
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Nicolas

Hi Prashant,
Thanks for the reply.
The reason why I won't create my complaint in SAP CRM is because I don't have the Subscription Order Object in CRM it is in ECC Media instead.
As I creating that complaint in reference to some positions of the Subscription Order, in case I create it straight in CRM I'm not allowed to do some validations regarding to dates, and existence, information that is only in ECC.
For instance, I have the requirement to make a complaint regarding to the delivery of the newspaper, for the case where the client did not receive it. To validate the days in which the client is subscribed, I have to contrast information with the Media Order, because that information isn't in CRM.
Thanks in advance,
Edited by: Nicolas Cabral on Nov 10, 2011 2:31 PM
Edited by: Nicolas Cabral on Nov 10, 2011 2:32 PM

Customer Master Replication from R3 to CRM

Hi Experts,
I am going to replicate Customer master from R3 to CRM system.As we all know ECC or R/3 and CRM customer master data is based on two different data models. So in order to avoid the Errors I would like below clarifications cleared.
1- I would like to have customers to have all partner function assignments (Sold-to, Ship-to, Bill-to and payer as in R3 ) to be replicated in CRM. How can I achieve this?
2- As it said R3 Account Groups are mapped to Customer Clasification(i.e Customer,Prospect,Competitior,Consumer-Person,Consumer-Organization). How can I map Sold-to Party, Bill-to Party, Ship-to Party and Payer BP Roles to the classification Customer?
During the test replication all the customers from R3 got replicated as Sold to party ion CRM in my last attempt.
I request you to provide me the Mapping concept and as well as the solution to have this replication achieved successfully.Any Document with screen shot would be a great help.
Regards
Arup

Hi Friends,
I am using CRM 2007.
I also facing same problem. All are my sold to party, ship to party, bill to party and payer are replicated to CRM as sold to party (CRM000) BP role only.
So, if you find any solution kindly, share.
Thanks & Regards,
Rajagopal
Chennai - INDIA

How to replicate a customer from ERP to a Person in CRM

Hi,
I am doing an implementation of CRM 7.0 and have to integrate it with an existing ERP (ECC6) system. I've set up the replication of the Business Partners to replicate two of the Account Groups in ERP to CRM and it is working well. The only problem is that the customers in the ERP system are Organizations and Persons. When the replication takes place, all are created as Organizations (role sold-to Party).
Is there a way to replicate customer data from ERP and have the BP in CRM created with BP Category 1 (Person) in stead of 2 (Organization)?
The customers in the ERP system are not consumers.
Thanks
Jeanine

I logged an OSS for this problem and SAP replied with the following:
"What you've explained is a standard behavior of the system.
Since CRM and R/3 have different BP data models, all BPs from R/3 are
transferred to CRM be default as Organizations.
An only exception is BPs, which are assigned into account group, which
is mapped into classification "Consumer: persons".
Customers downloaded to CRM will always be interpreted as Business
Partners of the type organisation.
Customers in R/3 are Organisations and are subsequently replicated to
the CRM system of the BP Type - Organisation, therefore the standard
scenario is that customers downloaded from R/3 are replicated as
Business Partners of type Organisation.
If you don't want to use functionality of Consumers, it's also
possible to change the category with a modification by
appending the R/3 outbound processing or the CRM Inbound processing
this would change the organisations to persons, and is possible by
changing the category in the complex structure from 2 to 1 by copying
the organisational data to the personal data, the category change
works only before the creation of Business Partners in CRM, for
existing BPs that have been downloaded, it would be necessary to
delete these BPs using Note 415007 and start the download again after
modifying the User-Exits.
The data sent from R/3 are mapped into a complex structure of type
BUS_EI_MAIN. In CRM table CRMC_BUT_CALL_FU you can add an own
function module for event "CRM INBOUND" and a position less than
100000. Here you can you can change the field
C_BP_STRUCT-CENTRAL_DATA-COMMON-DATA-BP_CONTROL-CATEGORY from 2 to 1
depending on other data that is available in this structure.
Additionally you have to map the organisation specific data
C_BP_STRUCT-CENTRAL_DATA-COMMON-DATA-BP_ORGANIZATION into the
person specific data
C_BP_STRUCT-CENTRAL_DATA-COMMON-DATA-BP_PERSON and initialize the
organizational data. Be sure to check the category before doing this,
because the initial download sometimes forces partial processing
in case of errors and tries to reprocess the BPs that don't have errors
So your mapping from organizational data to personal data should be
done only once.
This solution only works if the criteria is available in the structure
BUS_EI_EXTERN. If it is not, you can add an User Exit in R/3 in the
R/3 outbound processing at event DE_BCS2S in the tables TBE24
(definition of product) and TBE34 (definition of your module).
Unfortunately the data are only available as BAPIMTCS structures
and you have to look for a structure
with BAPIMTCS-TABNAME = 'BSC_MAINCE' to change the category.
See module PI_BP_MAIN_TO_BAPIMTCS in order to understand this mapping."
We will do the cutomization and test, but I think this is the only solution.
Regards
Jeanine

Data transfer ship-to party from ERP to CRM with role ship-to

We currently have an ERP system and we want to transfer the various customers to CRM but with different roles e.g. we want the ship-to accounts (account group 0002 in ERP) to be created with a role of ship-to in CRM. When we transfer the data at the moment, all accounts are being created in CRM with the role of sold-to.
Does anyone know if this is possible and if so, how?

Hi Johan,
Thank you for your helpful response. Once we have done the initial transfer of data from ERP to CRM, we want the CRM system to be the master system for creating customer records. However, we will create some customers with a role of ship-to in CRM and we want to these to be transferred to CRM with an account group for ship-to customers. Do you know if this is possible?
Regards
Helen

How to replicate material master from R/3 to CRM

Hi guys,
I am trying to replicate material master from R/3 to CRM using BAPI_MATERIAL_SAVEDATA but no changes are getting replicated to CRM.
Any help..??
Thanks,
Sid

Hi find below for the product cat
Steps to create the product category in SRM:
1)       Create MM material groups in ECC client. This will create a transport. Go to SRM Tcode R3AS and select the object u201CDNL_CUST_PROD1u201D from the list and run it. You can monitor the job using R3AM1 in SRM. This will bring the material group into SRM. This can be seen in TCode u201CCOMM_HIERARCHYu201D in SRM.
2)       Once it is done. Go to IMG in SRM and go to path SRM> SRM server> Cross app biz settings> Account aassigmnet> Define GL code for Acc *** Cat and Prod Cat. Maintain the GL code against this prod cat for all the account assignment codes. This is client specific setting and need to be done in every client by opening it. This GL code is given in the form in ticket.
3)       Do a test and check if the product category is available for procurement in SC.
Regards,
Satish

Replicate ship to without sold-to role in CRM

Hi,
We are replicating business partners from ECC to CRM. What is happening is all Ship-to's and Bill-to's are replicating from ECC to CRM in 2 roles : one Ship-to/Bill-to and in addition Sold-to role.
Is this standard behaviour? Can we change this so that ship-to only comes in ship-to role in CRM and also Bill-to comes in Bill-to role and without additional sold-to role in CRM.
We are using CRM 2007.
Any pointers will be helpful.
Thanks
Dan

Hello,
The integration of business partners between ECC and CRM is controlled by a table in R/3. In R/3 check the PIDE transaction.
For more information on this, search this forum for PIDE or check building block "C10: CRM Central Master Data" on SAP Best Practices on help.sap.com.
Hope this helps,
Joost

Replicate custom fields from CRM sales order to R/3 sales order

Hi Michael,
I have a requirement to replicate custom setype data created for CRM sales order to R/3 sales order.These fields have been created at item level.
Do you know the set of steps to achieve the same.
Any help would be appreciated.
Thanks,
Chamu

Hi,
the CRM sales order cannot be extended using set types. Set types are a functionality that is limited to products.
You can however enhance the orders by using the easy enhancement workbench (ransaction EEWB). It will allow you to add specific fields to all levels of the sales document and will take care of ALL the objects that are necessary to update and maintain he fields (functions, screens, bdocs, bapi's,...)
Depending on you system, it will also generate the update modules for R/3 (don't bet on it). Otherwise you'll have to program the extraction and mapping of the new fields in R/3.
Michael.

Unable to replicate activities from Groupware to CRM

Hello All,
Activities are getting replicated from CRM to Groupware.
But,
it is not replicating from Groupware to CRM.
Can anyone please suggest ....
Thanks.
Regards,
Pratima

Thanks Arup,
Yes, you are right ..our Groupware is Lotus..
When I select categorize on Lotus Notes, all the categories created in CRM are not automatically displayed . I am having to manually create them ( using the New Keyword option on Lotus ).
Does this have to come up automatically ..OR do we have to manually create the categories in lotus Notes.
If it ihas to come up automatically, what is it that I need to do...
Kindly let me know..
The remaining are fine..
1. intial load GWA_ACTVCAT is successful.
2-Catslist.xml is updated with Activity Types created in CRM
3. MAP ACTIVITY TEXT TYPES AND BUSINESS PARTNERS TO GROUPWARE, we have done the following..
Z010     Appointment     A002     00000014     00000032     00000015
Z030     Task     A001     00000014
Z060     Activity     A002     00000014     00000032     00000015
Thanks.
Regards,
Pratima

Replication of CUSTOMER from ECC to CRM

Hi CRM Guru
Is that anyway to download the partner function (sold-to, ship-to, payer, bill-to, employee) in the customer sales area data from ECC to CRM (created as BP relationship in CRM) in the INITIAL LOAD?
For example:
Customer in ECC 100000000 have the partner function in the partner function tab under the sales area data
SP Sold-to = 100000000
SH Ship-to = 100000001
PY Payer = 100000002
BP Bill-to =100000003
And create those relationship in CRM under the Relationship area.
Please advice.
Thank you

Hi.
If what you are trying is to replicate the partner functions as relationships, first be sure that you have replicate the customer (the main and the others on partner functions sales areadata) using the middleware object CUSTOMER_MAIN.
Then run the object CUSTOMER_REL for the main partner. This will result on the relationship creation at CRM side, representing the partner functions on R/3 site.
Be aware that if in R/3, the main partner represents all the partner functions, when it is replicated into CRM, the system does note create a relationship to himself, but this not means that the partner can be used in sold to party, payer, ship to and bill to partner functions on documents.
Regards.
SM

Replication of Quotations from ECC to CRM

Hello Experts,
The scenario is as follows:
I am required to replicate all the quotations from ECC to CRM.
My question is: what are the various middleware settings to be done?
I have created a transaction type for quotation by the same name in ECC and CRM so far.
It would be great if I can get help on the following:
1. What are the item categories that I need to maintain on both ECC and CRM side for Quotation?
2.What action profile do I need to maintain on ECC and CRM side for quotation?
3.How should the number ranges be defined on ECC and CRM side for quotation?
4. Do I need to do a Cross-Copy Control of quotation from ECC and CRM at the transaction and item category level?
5. Do I need to assign the Quotation Type (ECC) to ERP Profile on CRM side?
6.Can the transfer of quotations from ECC to CRM happen only after replicating the product and customer data from ECC to CRM?
What more needs to be done?
Once the settings are complete and fool-proof, I know I can run an Initial Load (R3AS) on the object: SALESDOCUMENT from R/3 to CRM.
What are the filter settings to be maintained in SalesDocument Object?
Experts, this is my requirement and all the pointers would be greatly helpful.
Many thanks,
VSK.
Edited by: venkatskumar on Feb 16, 2011 12:17 AM

Hello
Please find below my reply :-
1. What are the item categories that I need to maintain on both ECC and CRM side for Quotation?
>> You can make a Z copy of the standard Quotation Item categories in ECC and CRM.
2.What action profile do I need to maintain on ECC and CRM side for quotation?
>> Action profile settings are specific to your business scenario. You need to define ACTION Profile in ECC. In CRM you can have an ACTION PROFILE and assign it to the CRM Transaction Type
3.How should the number ranges be defined on ECC and CRM side for quotation?
>> If ECC is a leading system for quotation creation, the number range will be EXTERNAL in CRM and assign this EXTERNAL number range for CRM Quotation Transaction Type
4. Do I need to do a Cross-Copy Control of quotation from ECC and CRM at the transaction and item category level?
>> Yes
5. Do I need to assign the Quotation Type (ECC) to ERP Profile on CRM side?
>> Not sure on this. Requesting other experts to answer this.
6.Can the transfer of quotations from ECC to CRM happen only after replicating the product and customer data from ECC to CRM?
>> Yes. The master data such as Material, Customer, Pricing should be downloaded to CRM, if the quotation needs to be replicated to CRM.
Hope this will be helpful.
Regards

Availability transfer from HCM to CRM

Hi,
Could you please help on configuration steps for transferring availabilty of the employee from ECC 6.0 HCM to CRM 7.0 EHP1. We have implemented the Service Resource Planning (Workforce Deployment)
We have successfully transferred employees from HR to CRM with Qualifications.
1. What are the infotypes to transferred for mapping the time allocation types in CRM and where is the mapping in CRM and ECC maintained.
Any pointers to latest configuration guide or good documentation will be appreciated.
Regards,
Shridhar

Hi Salil,
Thanks for the quick response. I have done the integration by referring to the note 550055 and we are able to replicate employees with qualifications.
But we are having issues in assigning the avaialbilities to the employee in service arrangement. In CRM we can create availability template and assign it to resources but with HR integration this is not possible in CRM. The availabilites has to come from HR.
Is there any customization to setup the mapping with CRM availabilty template in HR.

Replication of functional location and equipment from ECC to CRM.

Hi Guys
I have activated the required BADI's and adapter objects for func loc and equipment. but i am not able to replicate the funcloc and equipment from ecc to crm.

As of SAP CRM 7.0 you can replicate functional locations from SAP ERP to SAP CRM. This function is supported as of SAP enhancement package 4 for SAP ERP 6.0.
In SAP CRM, functional locations are represented as object components of an installed base. The structure of functional locations is also replicated, and reflected in the installed base structure. If you replicate functional locations and pieces of equipment, the assignment of equipment to functional locations is also reflected in the installed base structure. The following replication processes are available:
- Initial download of functional locations from SAP ERP to SAP CRM in R3AS tcode.
Bye,
sekhar.

Short Dump while copying Org structure from ERP to CRM

Hello Experts:
We are trying to copy the Org structure from ECC to CRM.
We have a standard transaction 'CRMC_R3_ORG_GENERATE' to copy the the org structure from ECC or the IMG path:
SPRO->CRM->Master Data->Organization Management->Data Transfer->Coppy ECC Sales Structure
We have a multiple assignment scenario where each sales groups are assigned to multiple sales offices and likewise,each sales office is assigned to multiple sales org unit in ECC.
This can be achieved by turning on the enhanced version.
In our current business,even though the sales offices and groups are created,but are not having relavance in the business,hence while running in the sandbox system, we ran the program to copy the structures in the standard mode(default) and we could copy it without issues and create the org units for every entity in CRM based on how the number ranges are defined.
What happens when enhanced version switch is turned on ::
While we turn the mode to enhanced version, The system automatically::
- enhances the Function tab page in the ppoma_crm transaction to include a grid table, in which you maintain multiple assignments of organizational units
- generates an extra dialog box to the Organization tab page in business transactions for you to select the relevant assignment path for the organizational unit
- adapts the consistency check in business transactions to take into account organizational units that have been multiple assigned
Risk factor :
Once you have switched to the enhanced backend integration version of the organizational model you cannot return to the standard backend integration version. The system will also automatically make changes to the organizational model version in CRM Mobile Sales.
Also this structure will happen across all the clients in the system,so unfortunately cannot try in a sandbox client also of the new environment.
We are building our development box,so while running the above step in standard mode,the program gives a short dump due to long execution time even though we have the same amount of data as in our prototype system.
Also, we increased the idle time value to a very high value.
When I approached SAP OSS,I was told that it is due to the multiple assignment scenario,hence we need to switch to enhanced version in CRM before we run the copy program ( CRMC_ORG_R3_GENERATE )
I am not quite sure if the mismatch of the scenarios between CRM and ECC could be causing this short dump as we could run it in standard mode in our prototype/sandbox environment without issues even with the same data volume as in the new development system .
I am looking for help from all the experts if they have come across similar issue and your recommendations/feedback if this can be corrected.
Appreciate your guidance/recommendation on this issue.
thanks!!

In CRM Best Practices Building block C05 is the step by step description how to replicate Org. structure and some of employee's master data.
Follow link - http://help.sap.com/bp_crmv12007/CRM_DE/BBLibrary/html/C05_EN_DE.htm

Issue with Replication of Bank Account Numbers from ECC to CRM.

Hi,
I am trying to transfer business partners from ECC to CRM, I see errors in SMW01, stating that Bank Key is not valid for US, I have then performed the Initial load for DNL_CUST_BNKA to tranfer Bank Master Data, but again getting error but this time on BANK ACCOUNT NUMBER. How do I transfer the BANK ACCOUNT NUMBER of Business Partners from ECC to CRM. Before starting the initial load for BUPA_MAIN do I need to run any other Initial load to move the BANK ACCOUNT NUMBERS to CRM?
I have already moved Bank Master data using DNL_CUST_BNKA, but can't able to replicate BANK ACCOUNT NUMBERS, can someone please provide me some steps which I need to perform to tranfer BANK ACCOUNT NUMBER.
Now when I ran the initial load for BUPA_MAIN , all Business partners which do not have BANK ACCOUNT NUMBERS are replicated successfully but the one which have Bank Details did not got transferred and gave errors for BANK ACCOUNT NUMBER, Please provide some suggestions.
Thanks.
Jennifer

Willie,
Thanks for the reply:
Error: BANK ACCOUNT NUMBER ******8547 is not valid
Support pack level:
SAP_ABA 701 0003
SAP_BASIS 701 0003
BBPCRM 700 0002
Thanks.
Jennifer

Replicate ship-to from R3 to CRM as ship-to

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