Replicating Product Catalog for CRM E-commerce

Hi All,
We have CRM 5.0 and trying to implement B2B E-Commerce. We created a product catalog in the CRM and configured XCM and shopadmin application. We created webshops for B2B. The B2b Webshops list is available.
I don´t replicate the product catalog. But after selecting any of the shop we get this error.
*The catalog that you have selected is currently unavailable; try again later *
Can anyone tell me how to solve this problem.
We have checked Trex and J2ee connection too
Is it possible access to WebShop witihin replicated product catalog?
Thank you

You replicate your product catalog to the TREX server to enhance search functionality and scalability, and to improve system performance for your customers. You replicate your product catalog from your ERP server to the TREX server, using an ABAP Report.
Transaction code ISA_CAT_REPLICATION
You use the transaction ISA_CAT_REPLICATION (ABAP Report ISA_CATALOG_REPLICATION) to replicate product catalogs from your SAP ECC server to a TREX server.

Similar Messages

Replicating Product Catalog for CRM E-commerce (empty)

Hi All,
We have CRM 5.0 and trying to implement B2B E-Commerce. We created a product catalog in the CRM and configured XCM and shopadmin application. We created webshops for B2B. The B2b Webshops list is available.
I replicated the product catalog, but When I watch the ftp folder I saw is empty. The system created folder but not images.
But after selecting any of the shop we get this error.
*The catalog that you have selected is currently unavailable; try again later *
Can anyone tell me how to solve this problem.
We have checked Trex and J2ee connection too
¿Thank you

Hi Lyda,
My best suggestion is, to separate the catalog product content from MIME (images) content while publishing.
First try publishing only a very small catalog product content without images. You can do that by not entring any value in the field - 'Publishing Computer ID' Also no need to check any of the check boxes under this field. Make sure you have enabled all required catalog components (header, variant and products etc) Also make sure you have all green lights after the initial replication.
If you have some red lights then check each red line for the error. Make sure you have esablished the necessary connection to TREX using tx SRMO
Also check XCM configuration http://CRM server:port/b2b/admin/xcm/init.do for a valid webcatalog component configuration.
If all of the above settings are OK, then check with BASIS team whether TREX installation is done properly with appropraite XCM configuration. Since you are on CRM 5.0, then SLD is a valid component where TREX has to be registered with it.
You may tcodes SRSE. TREXADMIN and SES_ADMIN to validate the TREX availability and indexing.
Hope this helps you in solving your problem
Do not forget to reward the useful answers
Regards,
Paul Kondaveeti

How to extend the product catalog in CRM?

Hi All
How do u extend the product catalog in CRM?
Anticipating a step-wise guidelines..
Thanks in Advance
Jaman
Message was edited by: Sap_Crm_Guy

Hi
Check this URL:http://help.sap.com/saphelp_crm50/helpdata/en/a8/abf837aea75351e10000009b38f8cf/frameset.htm
Hope it helps

Import products into Product catalog - WWM1 ERP E-commerce

Hi guru's,
Is there a standard LSMW or program form SAP to import products (XML file) into Product catalog (wwm1). We have arround 10,000 materials and it is practically hard to enter them manually.
We are implementing SAP ERP E-commerce and are on ECC 6.0.
Thanks
Ram

While lot of effort is put by SAP in a BAPI to read Catalog or Catalog Export programs, there isn't any direct program to automatically load catalog.
We are out of luck if we don't use the automatic option in Catalog - that is to load catalog as per the hierarchy. If we have to use manual then there are no standard LSMW / programs for TCODE WWM1 to load products in catalog. We have found that the screens don't work well for a BDC type loading and hence we could not use LSMW easily.
Now, here is the IDOC for [Product Catalog - PRDCAT / PRDCAT01 |https://websmp205.sap-ag.de/sapidb/011000358700002529571998/prdcat01_d.htm] and one for [Product Catalog Item - PRDPOS / PRDPOS01|https://websmp209.sap-ag.de/sapidb/011000358700002529571998/prdpos01_d.htm]. What do these give you? Nothing much really - you can use these as a way of input of your XML catalog data. But you still have to write your own program to load the data.
In CRM, there are bunch of function modules when used in a coordinated way, can be used to build a loading program.
Easwar Ram
http://www.parxlns.com

How to create a product catalog in crm(by the end user of the system)?

how can we an end user create a product catalog?
what is the diff b/n prod cat and prod?
we download the prod from r/3.
how we get the prod cat done in crm for the customers and consumers and how it is done?
thank you,

hi
first of all we need to look at what is catalog management before proceding with product and product catalog.
You use this business scenario to create a centralized product catalog that contains product descriptions, multimedia objects, pricing, and associated literature. The catalog enables quick and easy customer access to timely and personalized product information, structured in such a way that most meets your customers needs.
Product catalogs are implemented in sales processes and are of particular importance in CRM Web Channel for presenting your products in the Web shop.
difference between the product and product catalog
this is not the thing that product and product catalog are completely different entity.
Product catalog :   A grouping together of products from your product master data, in a structured hierarchy.
You use product catalogs to group together products to present them in the Web shop, Interaction Center, or in other forms of media, for example printed format or CD-ROM.
You can create various catalogs for your products in the product master and use them according to a validity date. For example, you could use certain products for the summer season, and other products for the winter season.
You can also tailor your product catalog to meet other needs by creating catalog variants. For example, you can create a catalog in English with the prices displayed in US Dollars.
so by above definition it is very much clear that products are actually assign to the catalog,i will give you an analogy that museum is a kind of catalog and you add different pictures to the museum,in the same way you add product to the product catalog according to the acatlog variant.
Now how you assign product to product catalog
Product Assignment
You assign products manually or automatically to a catalog area, depending on the catalog type. The product ID, product description, and status of all products is displayed, as is the information as to whether the item contains accessories or if it is a configurable product.
Prerequisites
You have created products in your product master in SAP CRM under Accounts and Products
Process
You select a catalog area in your product catalog, and edit the item list by assigning products to the area.
Manual Assignment
You can assign products manually on an individual basis or by copying a catalog area. You tend to choose manual product assignment for marketing-oriented catalogs that are subjected to editorial controls.
      Individual assignment
      In this case you select the catalog area in which the product should be assigned, manually search for the product in the product master, and assign it to the area.
      Copying items from catalog areas
      You select an area or subarea from another catalog and copy it to your new catalog. The system copies all products from the copied area to the new catalog, as long as they belong to the distribution chain assigned to the target catalog variant. From these products, you can then manually determine which products from the copied area you want to keep and which items you wish to delete.
The following is true for manually assigned products:
      You can activate or deactivate items on an individual basis.
      You can edit the list of accessories for manually assigned products. The system determines which accessories are maintained for the product in the product master and displays them in the item area of the catalog. You select which accessories should be displayed for the product in the catalog and activate them.
      Manually assigned products can be included or removed from catalog views on an individual basis.
Automatic Assignment
You can assign products automatically to a catalog by transferring product hierarchies from your product master to the catalog areas. The categories, items, attributes, and documents contained in the product hierarchy are copied to the new catalog.
You use automatic product assignment mainly for functional catalogs, where products can be copied with very few changes, from the product categories of the product master. It enables a standardized characterization of your products in the catalog.
The following is true for products assigned to the catalog using product hierarchy transfer:
      Product categories which make up the hierarchies become catalog areas in the catalog.
      Product categories in the product hierarchy must be assigned to the distribution chain to which the target catalog variant is assigned. Otherwise the category is not transferred. The same applies to the items, texts, and documents assigned to the category.
      Items are always active and cannot be individually activated or deactivated.
      Accessories maintained for transferred product in the product master are automatically included and displayed in the catalog.
      Transferred items cannot be individually included in catalog views or removed from them. Instead all items of the hierarchy are always contained in the view.
      Lists of characteristics for transferred categories and items can be automatically created when transferring product hierarchies. The transferred values are included in the item overview of the product catalog.
how to create a product catalog
just have a look at this link
http://help.sap.com/saphelp_crm60/helpdata/en/1c/12b2dc57d644d19ea3a5c4156f904f/frameset.htm
your query regarding the products you have uploaded from the R3,now as above i said how you maintain and create the product catalog ,you just assign the products uploaded from the R3 to the product cataloag created in CRM.
more detail info you can see in these links
http://help.sap.com/saphelp_crm60/helpdata/en/91/be9642e5ef0731e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_crm60/helpdata/en/46/27f09d25da5a68e10000000a1553f7/frameset.htm
http://help.sap.com/saphelp_crm60/helpdata/en/46/037716cfc604a9e10000000a114a6b/frameset.htm
if you read carefuly what i have said,it is pretty easy to implement ,you will see it yourself
guess it will help you
do revert back in case of any doubt
best regards
ashish

Order To Cash - Product Catalog Siebel CRM Design

Hi There
I'm trying to implement OOTB solution for "Oracle Communications Order To Cash", I've already deployed and configured sucessfully the following items:
-Oracle OSM O2A Cartridges
-Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management
-Oracle Communications Order to Cash Integration Pack for Siebel CRM
-Oracle Communications Order to Cash Integration Pack for Oracle Communications Billing and Revenue Management
In the document "Guidelines for Building an Order to Activate Integrated Business Process Using AIA for Communications Foundation Pack 2.4" I found two Use Cases described in the OracleComms_OSM_O2A_SalesOrders_Sample:
-Double Play Promotion First-Time Purchase - Sales Order 10000
-Double Play Change Order - Sales Order 10030
In the document above I found the "Broadband-VoIP Double Play Commercial Offering" where is detailed the Components that we need to create in Siebel CRM and that's great.
But right now I have two questions to ask you:
1 - Can I get the Use Cases for the anothers scenarios conteined in the OracleComms_OSM_O2A_SalesOrders_Sample for example:
- Double Play Promotion change orders for broadband - Sales Order 10010
- Double Play Promotion change orders for VoIP - Sales Order 10020
Where a product is moved from one offer to another, those are complex scenarios that we have to Design in Siebel CRM ... The purpose is to define a Comercial Product Catalog that support that kind of actions that we have.
2 - Can I get the Billing Catalog design that supports that solution ?
Checking the Sample XML that we have in OSM Sample orders for the scenario "Double Play Promotion First-Time Purchase - Sales Order 10000" we could see in the /ItemReference/ClasificationCode elements a structure that looks like:
/account
     |
     ---- /service/broadband
     ---- /service/email
     ---- /service/content
     ---- /service/telco/VOIP
But we think that we need a service that groups both of the products asociated to the offer (Broadband, Voip) and we concibed something like that:
/account
     |
     /service
          |
          ---- /service/broadband
          ---- /service/email
          ---- /service/content
          ---- /service/telco/VOIP
But we need to have certainty about the design of catalogues in both systems (BRM, CRM)
If anyone can help me I'll be greatful.
Thank's in advance.
AndresG

Is there any error in the logfiles that points to a solution? Did you follow the instructions from the install document.
Marc
http://orasoa.blogspot.com

Missing prices in a product catalog in ERP E-commerce

Hi All,
We are implementing ERP E-commerce using ECC 6.0 as the backend. I created a product catalog using
basic data thet includes catalog type, proper sales area, a valid customer, document schema, variant
and all other required data. I defined some valid materials in the layout of the product catalog. I created
condition recors for the sales area/customer/material combination. But, I do not get any prices for the
materials in the product catalog. If I create a sales order using he sales area, material and customer that
I used in the product catalog then I get the proper prices for the materials in the sales order.
Please let me know what can be the reasons for the missing prices in product catalog? What configuration/
settings that need to be done to fix this issue ?
Thanks in advance.
--R D

CaN you chk in mm02 for those materials if a valid unit of measurement is maintained?
Pradeep

Replicating Products/Catalog from SRM to MDM

I am implimenting SRM and MDM on 7.1 and SRM-MDM Catalog 3.0
I wanted to replicate catalog data from SRM. As we know each catalog record in MDM contains Product, Supplier, Info record data. I am not sure if we have to map all these in MDM or It will be mapped by SAP delivered content for replication.
I am using BBP_CCM_TRANSFER transaction in SRM to transfer data to MDM. In the selection screen I am using 'Category Hierarchy', Category ID and Language fields. I did unchek/check Force Intial Transport and P_debug. There was not much difference.
However I am getting following info messages, but unable to see any data in MDM
16.06.2010 09:27:41: Initial transfer for catalog SRM_EXTRACTED_CTLG
16.06.2010 09:27:42: Determine category TELEPHONE (5 products)
16.06.2010 09:27:42: Start of catalog transfer for 1
16.06.2010 09:27:42: catalog transfer ended
I am now stuck here. Can any one share details of the replication process and steps involved.

Hi Sudha,
Please explain your business scenario. What data you want to replicate from SRM to MDM. We can replicate Suppliers, Contracts and Product Master from SRM to MDM through XI. Make sure you hae configured XI settings for that. You have to download the pre-delivered XI content from SAP Markeplace. Please check Note # 1177779 & 1177780 regarding that.
We can use following reports in SRM to replicate following data in MDM
BBP_CCM_Transfer_Catalog-----Product master
ROS_SUPPLIER_SEND_TO_CATALOG-----Supplier data
SRMMDM_CTR_Transfer----Contract data from SRM
In your case, you are running BBP_CCM_TRANSFER. Please check the SXMB_MONI t-code to monitor the XML messages whether XML files are processing correctly or getting stuck.
Thanks,
Anshuk Saxena

Runtime error Raise Exception Initial Product Catalog Replication

Dear All,
We are on CRM ISA MSA 5.0 SP8 & Trex 7 SP 30. Ours is a 3 system landscape. CRM Dev, Q, & P. Recently we added a new system in the landscape for Intergration Testing purpose. and its called as CRI which is a copy of the production Crm box.
I did all the post installation activitiese and did all Connections (sm59, srmo) between Trex and CRM. After the connection was made, the RFC, SSR are all working fine.
I did the settings in spro for the product catalog replication, created the ssr and then did a initial replication without document and it worked fine. I then did a replication with documents, I am getting a runtime error, RAISE_EXCEPTION. All the connections between the crm and trex box are working fine. everything is pinging, the FTP user has all the access on the IMS_DOCS_A5C folder.
Can someone please let me know what the issue could be?
Awaiting a postive response.
Thanks in advance.
Warm Regards,
Rajeet Mathur

Hi Rajeet,
The intitial replication transports product catalog data (for example, product items or text) to the index server. You can replicate all or individual product catalog variants. The replicated product catalog contents are transferred from the index server to the Web server. The product catalog contents are then available in the E-Commerce application. Multimedia objects are transferred from the product catalog to the Knowledge Provider Content Server and are subsequently published on the Web server.
As you said that after you put in the documents the repliaction gives a runitme error, I beleive the replication to the contect server is giving problems.
1. Have you created templates for folder and assigned them to the catalog types for the attachement of documents.
2. While replication are you specifying the Publishing computer ID with the checkbox transfer Document content ticked.
Check in these details.
Regards,
Shalini Chauhan

Architecture of Product Catalog Publishing

Hello CRM Experts,
I've created a product catalog in CRM 7. I'm using the CRM Webclient to create my sales documents. I thought that the catalog would be available in the Webclient but that is not the case for me. When I go to the webclient I don't see my catalog.
We're using the CRM 7.0 system in standalone mode.
While reading the documentation I ran across this document which lists the requirements for integrating the product catalog from CRM 7 to the Webclient
[http://help.sap.com/saphelp_crm70/helpdata/en/1c/12b2dc57d644d19ea3a5c4156f904f/frameset.htm]
A few questions arose after I read this. I'm hoping you can help me with some of the details (the text in italics comes from the documentation referenced above).
You have set up a Java based CRM Product Catalog. For more information, see Creation of Product Catalogs. I'm assuming that this is referring to the regular product catalog I've setup in CRM 7.0. Why does it say "Java Based" ?
You have set up a Web shop running on a Java 2 Enterprise Edition (J2EE) server. For more information about the configuration of the Web shop, see SAP Solution Manager Do you know where I should look in Solution Manager? What if I'm using CRM 7.0 in standalone mode. Solution Manager is not involved. I'm working on a sandbox environment
You have configured the Extended Configuration Management (XCM) settings. For more information about Extended Configuration Management (XCM) for Web Channel, see SAP Solution Manager. Do you know where I should look in Solution Manager? What if I'm using CRM 7.0 in standalone mode. Solution Manager is not involved. I'm working on a sandbox environment
You have assigned the user to a business role. The following table explains the technical names for each business role in the standard implementation: My role has Sales Professional role. I'm assuming that should suffice.
I'd appreciate your inputs.
Thanks

For E-Commerce with CRM, (Web Channel - E-Selling) Product Catalog is a mandatory component. CRM Web Channel provides the required User Interface for the CRM Product Catalog. For the functioning of Product Catalog in CRM, TREX is mandatory. While the Product catalog definition and product master data still remains in the CRM backend, the TREX (Index server) is used to keep the product id and some pertinent chracteristics / attributes of the product in indices, thus making the product search as a "offline" task and searches are much faster without any load to the backend system.
E-Commerce with ERP (R/3 backend) provides Product Catalog feature - but has two solutions, one search with TREX and the other without TREX. Product search without TREX are run in the R/3 backend. Unfortuntely there is no such solution with CRM.
Well, now coming to using Product Catalog with Web UI (Interaction Center), you need the Product Catalog in CRM, and hence TREX. Hope this explains.
Now, ask the Basis team to please read the [Installation Guide|https://websmp103.sap-ag.de/crm-inst] and [Master Guide|https://websmp103.sap-ag.de/~sapdownload/002007974700000372592008E/50089607_A4_CRM70SR1_130.pdf].
Here is the exerpt from [CRM Master Guide|https://websmp103.sap-ag.de/~sapdownload/002007974700000372592008E/50089607_A4_CRM70SR1_130.pdf] for quick reference by your so busy Basis team.
3.7.2 Catalog Management in CRM
Description
You use this business scenario to create a centralized product catalog that contains product
descriptions, multimedia displays, pricing, and associated literature. The catalog enables quick
and easy customer access to timely and personalized product information. Product catalogs are
implemented in sales processes and are of particular importance in CRM Web Channel for presenting
your products in the Web shop.
Software Units
The following software units are required for the Catalog Management in CRM scenario:
Mandatory:
1. CRM Application Server ABAP
2. CRM Application Server Java
3. SAP NetWeaver 7.0 Search and Classification (TREX 7.0)
In the current context, there is no immediate option for 3rd party solutions.

Product Catalog - Text name

Hi Friends ,
Iam new to the CRM. Please help me out in the following issue.
In the product catalog, for each and every product the text will be given. If u go and check the header of the text it will display text name(TDNAME), text object(TDOBJECT)and text id(TDID). I would like to know how this text name is getting generated.
Your help is highly appreciable.
Thanks,
Radhika.

If i understood u, Do you wanna try checking the SPRO functionalities for text determination procedures?
be little clear about wat u needed.
Regards,
Shailaja

Customer specific prices in Catalog SAP ERP E-Commerce

Hi Experts,
We have implemented SAP ERP E-commerce -- ECC 6.0 ISA 5.0
Initially we implemented a B2B scenario without TREX engine.
VMC component is active (IPC).
In the catalog we don't see customer specific prices. What are the steps to enable customer specific prices in the catalog.
Do we need TREX engine ?
Do we need catalog views for customers to get customer specific prices.
Please advice.
Thanks and Regards,
Ram

Hello Ram,
Maybe have a read of thread Prices on Product catalog for e-Commerce R/3 this contains some helpful information.
regards
Mark

Copy R/3 product catalog

Hello,
Is it possible to copy a R/3 product catalog to CRM ?
If yes, how can I perform this copy ?
Thanks

Hi Gareth,
Thanks for your answer, but I cannot download any documents with my SAP Download Manager (however I use my SAP customer account...).
For information, I found something on product catalog migration from R/3 to CRM here :
http://help.sap.com/saphelp_crm40/helpdata/en/74/1cdf38391caf0fe10000000a11402f/frameset.htm
I configured R/3 in order to send generated IDocs to CRM, but it does not seem to work : on R/3, the status of my generated IDocs is 03, but when I try to check data in interim tables of CRM (see http://help.sap.com/saphelp_crm40/helpdata/en/74/1cdf38391caf0fe10000000a11402f/frameset.htm), I have the error message : "View cluster COMV_PCAT_MIGR does not exist".
Do you have any idea about this issue ?
Thanks
Message was edited by: Sébastien Bergia

Defining New product type in CRM 5.0

Hi Guys,
Can anyone tell me how to define new Product Type for CRM(Standalone Products) like material, Service, warranty, financing .
Thanks in advance
amar

Hi Kovela,
I haven't come across any IMG activity which allows to create a new product type in CRM. Why do you want to have a separate product type. It is not so easy to create a product type because you also need to create additional attributes and set types. In general all existing product types are stored to table COMC_PR_TYPE. Also you need to maintain a separate structure (COMT_PROD_MAT_MAINTAIN_API) for each product type.
Why don;t you enhance the existing product type by creating new attributes and set types as per your requirement.
<b>Do not forget to reward if it helps,
</b>
Regards,
Paul Kondaveeti

ERP ECO IPC Display Multiple Prices in Product Catalog

Hi,
We are using ERP ECO 5.0 with IPC Pricing. Currently we have the 'netValue' configured for priceTypes, which is displayed correctly on the product catalog.
We have a new requirement, where we need to display three different price conditions from the pricing procedures on the product catalog for each material. This includes PR00, YR00 (custom condition type) & subtotal 3.
Is it possible to retrieve the above condition types and display on the product catalog? How should we go about doing this? Any pointers on this will be appreciated.
Thanks,

you have to write the IPC userexits.
regards,
Rajiv Mangam

Replicating Product Catalog for CRM E-commerce

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