Replication of Customer master data from R/3 to CRM.

Dear Friends,
If i want to replicate customer from R/3 to CRM what are the prerequisites and how to execute a campaign for the replicated BP's(target groups).What is the load object that we use in R3AS.
REgards,
Prabhu.

CUSTOMER_MAIN is the object used to download customers from R/3 to CRM.
For CRM 5.0 you can use the link below:
http://help.sap.com/bp_crmv250/CRM_DE/BBLibrary/html/BBlibrary.htm
You then need to read the instructions for:
CRM Generation
CRM Connectivity
CRM Customizing Replication
CRM Organization Model
CRM Master and Transaction Data Replication
Those steps will provide on how to setup the middleware for customers.
You then will need the to read the following building blocks for marketing:
CRM Central Master Data
CRM Marketing Master Data
CRM Lean Campaign Management.
Good luck,
Stephen

Similar Messages

  • Error while replicating customer master data from R/3 to CRM

    Hi gurus,
    I am working on replication of customer master data from R/3 to CRM. It was working fine till date. But Now I am not able to replicate because in Inbound queue (in CRM 5.0) I get the status SYSFAIL for queue name R3AI_DNL_CUST_ACGRPB. When I checked SYSFAIL it shows  "Incorrect parameter with CALL FUNCTION"
    Kindly help regarding it.
    regards,
    vimal

    Hello Vimal,
    Please refer 552435 and see if this helps.
    Please reward points.
    regards,
    Muralidhar Prasad.c

  • Error in pulling customer master data from R/3 to CRM

    Hi,
    I am trying to pull customer data from R/3 to CRM with different SHIP-TO partner. In this case, the VAT REG. NO. is different from its country ISO code, so when i try to execute in tcode R3AR2 and R3AR4, I was encountered error message in tcode 'SMW01' saying "ISO CODE <code> IS NOT CORRECT IN THE VAT REGISTRATION NUMBER".
    Is there anyone knows any recent updates from SAP that might solve this problem?
    Please help.
    Thanks.

    Hello,
    it seems your customizing of ERP and CRM is different in this area.
    Please try a new initial load for all the customizing objects which may be responsible:
    DNL_CUST_BASIS
    DNL_CUST_BASIS2
    DNL_CUST_BASIS3
    DNL_CUST_BASIS5
    DNL_CUST_BASIS6
    DNL_CUST_BNKA
    DNL_CUST_KTOKD
    DNL_CUST_PRC
    DNL_CUST_PROD0
    DNL_CUST_PROD1
    DNL_CUST_PROD3
    DNL_CUST_SPROD
    DNL_CUST_TVAST
    DNL_CUST_TVFS
    DNL_CUST_TVKN
    DNL_CUST_TVLS
    We do every week a new load of this objects using a background job.
    Alternativly you could investigate which customizing object is the correct one and only load this.
    After this new load retest your scenario.
    Best regards
    Manfred

  • Unable to extract Customer Master data from MDC

    Hello,
    We creating an MDM-XI-ERP2005 Customer scenario. We want to work with all bussiness scenarios (not customizing scenario).
    First I'm trying to extract Customer Master Data from EP 2005 using MDM_CLNT_EXTR.
    I have created a New Variant which properties are:
    Variant: CUSTOMER_TOTAL
    Description: Send all customer data to MDM
    Extraction Object: CUSTOMER_EXTRACT.
    Target System: PI7.
    But, the display jobs shows the following error: Could not determine recipients for message type MDMRECEIPT. Job cancelled after system exception.
    We need to focus the problem. We have done the following ALE configuration.
    SALE transaction:
    In Basic Settings -> Logical Systems -> Define Logical System we have add the following logical systems:
                  EUS100
                  MDM: Master Data Management
                  PI7: Process Integration 7.0
    WE21:
    Transactional RFC -> PI7, IDOC record types SAP Release 4.x
    RFC destination: SAPSLDAPI
    BD64
    New Model -> PFMC
    Add message type: Model iview: PFMC
                                 Sender: EUS100
                                  Receiver: PI7
                                 Message Type: DEBMDM
    WE20 transaction shows:
    Partner profiles -> Partner Type LS (logical system)
                        PI7: Outbound parmtrs. DEBMDM, SYNCH.
    Any idea will be very helpful,
    Thanks in advance
    Marta.
    Edited by: Marta Sánchez on Jul 9, 2008 12:34 PM

    Sorry because I made a mistake in my previous message. ALE seems to be correctly configured. I'll try to update correctly my current situation:
    In WE02 I can see al IDOCs that I'm trying to send to XI. All them have the IDoc Status = 3 (Data Passed to Port OK) instead of 12 Status Dispatch OK :(. So, It seems an tRFC error.
    SM58 shows me more trails: "Basic type 'DEBMDM06' is unknown"
    before that I have done the following steps at SAP ERP:
        1. WE21: I have created a PI7 port with 700PI70CLNT RFC.
        2. SM59: I have checked successfully 700PI70CLNT RFC connection.
        3. WE20: I have created a PI7 Partner Type LS with the following inbound and outbound parameters: DEBMDM and MDMRECEIPT.
        4. BD64: I have created a Distribution Model with DEBMDM and MDMRECEIPT message types.
    and at SAP PI:
         5.IDX: Port: SAPEUS. Client: 111. RFC Destination: PI7.
         6. technical and business system for sender SAP system(System Landscape Directory)...
    - Maybe some of the previous steps is not correct....
    - Is RFC Destination = PI7 is correct in step #5?
    - Is also necessary to configure more steps in PI system like RFC destinations or Transactional port?
    - I have read that is neccessary to check that the option "transfer idoc immediately" in we20. How?
    Please any idea will be very helpful.......
    Thank you!
    Best regards,
    Marta.

  • Downloading Master data from R/3 to CRM

    Hi all,
    Inorder to download Master data from R/3 to CRM, first we need to download all relavent customizing and condition objects, is this is the correct procedure. Pls anyone clarify this.
    If we make any changes to the data in R/3 which is already downloaded to CRM, will those changes replicate in CRM, inorder to replicate those changes in CRM what are the necessary things to be done.
    please anyone clarify on this
    Thanks In advance
    Phani Kumar TN

    Hi Phani -
    You will need to download all the condition and customizing objects which are relavant for the data you are replicating. Else you will get errors.
    Ans to 2nd part of your Q - you can do this by doing a delta load.
    I have some documents which u may find useful for this. Let me know where I can e-mail that.
    Cheers,
    Aarthi.

  • Initial Load for Master Data from R/3 to CRM

    Hi Middleware Experts,
        I have an ambiguity on initial load of enhanced master data from R/3 to CRM. The current situation is
    1)I have already enhanced master data on R/3 side with some additional fields. Now shall i go ahead with standard intial load of these Master data to CRM without creating middleware interfaces to map those enhanced fields on CRM side?
    2)Also after doing initial load from R/3 to CRM, if I develop middleware interfaces for mapping these new fields of master data and then again do the initial load, so that new fields also get mapped, will the initial load be done properly as i have already done it once? will it overwrite the previous initial load data on CRM side properly?
    Please suggest whether it can be done or not and which is the better option.
    Regards,
    Rahul

    Hi Rahul,
    Since you have not done the mapping yet the middleware will not bring those fields to CRM it will work just like a standard initial load without considering the enhanced master data field.
    When you develop the middleware interface and enhance the CRM data structure also and then you can see the exchange of those fields through MW. You can start the intial load at that time also its not that you can do the initial load just once. But the better option would be that you avoid doing initial load several times because its time consuming activity. You do all the enhancement and then finally perform the initaial load.
    <b>Allot points if my post helps!!</b>
    Best regards,
    Vikash.

  • Demo - Extraction of Customer Master Data from SAP R/3 ECC6 to MDM5.5

    Hello,
    I am new to MDM . Would appreciate if someone can give a solution to the below request.
    We are doing a demo project in our Company to extract all the master data related to SALES cycle. We are doing an extraction of Customer Master Data. Currently we have the unlicensed version of MDM and very soon we will get the licensed version.
    We have the Customer Master Repository created in MDM Console. The IDOC type we are using is DEBMDM05.
    Is there a easy way to map the fields of IDOC to the MDM Repository. Right now we are doing a manual process of comparing the IDOC fields and MDM Repo in an excel but this is tedious and time consuming.
    Can anyone suggest an easier way to identify so that we know which fields match correctly.
    Thanks
    Leena

    Hi Leena,
    First of all you have 2 options to generate IDOCs from SAP R/3 system
    1.mdmgx>one IDoc per record
    2.mdm_clnt_extr>for generating single IDoc having entire set of records.
    Secondly,if you want to get the data mapped automatically,you should use standard maps provided by SAP(Business Content).
    If at all you have created new fields then you should manually map those fields.
    If any other queries pl ask
    Reward points if found useful
    Regards,
    Pramod.

  • Error while loading customer master data through Idoc (DEBMAS) from BODS

    Hi All,
    I am trying to load customer master data from BODS to SAP ECC through IDOC(DEBMAS). The jobs run successfully but IDOC is not getting posted. Please find the error below.
    I checked in TSKD table the entry 0 is present. Please help me to resolve this issue.
    Thanks & Regards,
    Balamurugan G

    Hi, did you referred this link : Error during customer master mass update through XD99

  • Query in customer master data upload ....?

    Hi Guru's,
    I am uploading the customer master data from presentaion server to customer tables using functional module SD_CUSTOMER_MAINTAIN_ALL.
    while check the Function module separatly and it working properley and i am able to ctere customer...
    and i am using the same function module in the program i am unable to upload ..could please check and let me know where i am doing mistake in the below program logis..and values also moving properly before calling function module..while calling the functinal module the controle comming out of the loop and program went to dump i am able to see the message in dump as like this(it may helpfull for resolve):
    Name of function module...............: "SD_CUSTOMER_MAINTAIN_ALL"
    Name of formal parameter..............: "O_KNA1"
    Technical type of actual parameter....: "C"
    Technical length of actual parameter..: 20 bytes
    Technical type of formal parameter....: "u"
    Technical length of formal parameter..: 3634 bytes
    Name of formal parameter at caller....: "O_KNA1"
    *& Report  ZERP_CUSTOMER_CREATE_UPLOAD
    REPORT  zerp_customer_create_upload.
    PARAMETERS:p_files        TYPE string.
    *DATA :xkunnr(10)      LIKE kna1-kunnr.  "unique KUNNR
    DATA: gs_i_kna1           TYPE kna1,
          gs_i_knb1             TYPE knb1,
          gs_i_knvv           TYPE knvv,
          gs_return           TYPE bapireturn1,
          gs_i_bapiaddr1      TYPE   bapiaddr1,
          gt_t_xknvi          TYPE STANDARD TABLE OF fknvi,
          gwa_t_xknvi         TYPE fknvi,
          gt_t_xknbk          TYPE STANDARD TABLE OF fknbk,
          gwa_t_xknbk         TYPE fknbk,
          gt_t_yknvp          TYPE STANDARD TABLE OF fknvp,
          gwa_t_xknvp         TYPE fknvp.
    TYPES:BEGIN OF gty_itab1,
          abc(305),
          END OF gty_itab1.
    DATA: gt_itab1 TYPE STANDARD TABLE OF gty_itab1,
          gwa_itab1 TYPE gty_itab1.
    TYPES :BEGIN OF gty_itab2,
           ktokd(4),        "customer account grp      kna1
           kunnr(10),       "customer                  kna1
           name1(35),       "name1                     kna1
           sortl(10),       "sort filed                kna1
           stras(35),       "house number and adres    kna1
           pstlz(10),       "postal code               kna1
           ort01(35),       "city                      kna1
           land1(3),        "country                   kna1
           telf1(16),       "tele phone no             kna1
           telfx(31),       "fax num                   kna1
           kukla(2),        "cust classificaion        kna1
           bukrs(4),        "company code              knb1
           akont(10),       "reconcilation acct        knb1
           vkorg(4),        "sales org                 knvv
           vtweg(2),        "distr chan                knvv
           spart(2),        "division                  knvv
           zterm(4),        "terms of payment          knvv
           bzirk(6),        "sales district            knvv
           vkbur(4),        "sales office              knvv
           vkgrp(3),        "sales grp                 knvv
           kdgrp(2),        "cust grp                  knvv
           waers(5),        "currency                  knvv
           konda(2),        "price grp                 knvv
           kalks(1),        "pricing procedure assign  knvv
           lprio(2),        "delivery plant            knvv
           vsbed(2),        "shipping conditions       knvv
           vwerk(4),        "delivering plant          knvv
           inco1(3),        "inco1                     knvv
           inco2(28),       "inco2                     knvv
           kkber(4),        "cred control area         knvv
           ktgrd(2),        "acc assgn grp             knvv
           taxkd(1),        "tax classification 4 cust knvi
           bankn(18),       "bank account number       knbk -
            xkunnr(10),
           END OF gty_itab2.
    DATA: gt_itab2 TYPE STANDARD TABLE OF gty_itab2,
          gwa_itab2 TYPE gty_itab2.
    CALL FUNCTION 'GUI_UPLOAD'
      EXPORTING
        filename                = p_files
        filetype                = 'ASC'
      TABLES
        data_tab                = gt_itab1
      EXCEPTIONS
        file_open_error         = 1
        file_read_error         = 2
        no_batch                = 3
        gui_refuse_filetransfer = 4
        invalid_type            = 5
        no_authority            = 6
        unknown_error           = 7
        bad_data_format         = 8
        header_not_allowed      = 9
        separator_not_allowed   = 10
        header_too_long         = 11
        unknown_dp_error        = 12
        access_denied           = 13
        dp_out_of_memory        = 14
        disk_full               = 15
        dp_timeout              = 16
        OTHERS                  = 17.
    IF sy-subrc <> 0.
    MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
            WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
    ENDIF.
    LOOP AT gt_itab1 INTO gwa_itab1.
      gwa_itab2 = gwa_itab1-abc(305).
      APPEND gwa_itab2 TO gt_itab2.
    ENDLOOP.
    LOOP AT gt_itab2 INTO gwa_itab2.
      SPLIT gwa_itab2 AT ',' INTO gwa_itab2-ktokd
                                  gwa_itab2-kunnr
                                  gwa_itab2-name1 gwa_itab2-sortl
                                  gwa_itab2-stras gwa_itab2-pstlz
                                  gwa_itab2-ort01 gwa_itab2-land1
                                  gwa_itab2-telf1 gwa_itab2-telfx
                                  gwa_itab2-kukla gwa_itab2-bukrs
                                  gwa_itab2-akont gwa_itab2-vkorg
                                  gwa_itab2-vtweg gwa_itab2-spart
                                  gwa_itab2-zterm gwa_itab2-bzirk
                                  gwa_itab2-vkbur gwa_itab2-vkgrp
                                  gwa_itab2-kdgrp gwa_itab2-waers
                                  gwa_itab2-konda gwa_itab2-kalks
                                  gwa_itab2-lprio gwa_itab2-vsbed
                                  gwa_itab2-vwerk gwa_itab2-inco1
                                  gwa_itab2-inco2 gwa_itab2-kkber
                                  gwa_itab2-ktgrd
                                  gwa_itab2-taxkd
                                  gwa_itab2-bankn.
    *moving files values from ITAB2 work area to global structure related to FM.
      gs_i_kna1-ktokd   = gwa_itab2-ktokd.
      gs_i_kna1-kunnr   = gwa_itab2-kunnr.
      gs_i_kna1-name1   = gwa_itab2-name1.
      gs_i_kna1-sortl   = gwa_itab2-sortl.
      gs_i_kna1-stras   = gwa_itab2-stras.
      gs_i_kna1-pstlz   = gwa_itab2-pstlz.
      gs_i_kna1-ort01   = gwa_itab2-ort01.
      gs_i_kna1-regio   = gwa_itab2-land1.
      gs_i_kna1-telf1   = gwa_itab2-telf1.
      gs_i_kna1-telfx   = gwa_itab2-telfx.
      gs_i_kna1-kukla   = gwa_itab2-kukla.
      gs_i_knb1-bukrs   = gwa_itab2-bukrs.
      gs_i_knb1-akont   = gwa_itab2-akont.
    *I FOR GOT TO INCLUDE THE ZTERM VALUE IN EXCELL SHEET SO INCLUDED HARD CODE HERE
      gs_i_knb1-zterm   = '0001'.
      gs_i_knvv-vkorg   = gwa_itab2-vkorg.
      gs_i_knvv-vtweg   = gwa_itab2-vtweg.
      gs_i_knvv-spart   = gwa_itab2-spart.
      gs_i_knvv-zterm   = gwa_itab2-zterm.
      gs_i_knvv-bzirk   = gwa_itab2-bzirk.
      gs_i_knvv-vkbur   = gwa_itab2-vkbur.
      gs_i_knvv-vkgrp   = gwa_itab2-vkgrp.
      gs_i_knvv-kdgrp   = gwa_itab2-kdgrp.
      gs_i_knvv-waers   = gwa_itab2-waers.
      gs_i_knvv-konda   = gwa_itab2-konda.
      gs_i_knvv-kalks   = gwa_itab2-kalks.
      gs_i_knvv-lprio   = '02'.             "gwa_itab2-lprio.
      gs_i_knvv-vsbed   = gwa_itab2-vsbed.
      gs_i_knvv-vwerk   = gwa_itab2-vwerk.
      gs_i_knvv-inco1   = gwa_itab2-inco1.
      gs_i_knvv-inco2   = gwa_itab2-inco2.
      gs_i_knvv-kkber   = gwa_itab2-kkber.
      gs_i_knvv-ktgrd   = gwa_itab2-ktgrd.
      gwa_t_xknvi-tatyp  = 'UTXJ'.          "HARD CODE
      gwa_t_xknvi-aland  = 'US'.            "HARD CODED
      gwa_t_xknvi-kz     = '0'.             "HADR CODE
      gwa_t_xknvi-taxkd  = '0'.             "gwa_itab2-taxkd.
      APPEND gwa_t_xknvi TO gt_t_xknvi.
      gwa_t_xknbk-bankn  = gwa_itab2-bankn.
      APPEND gwa_t_xknbk TO gt_t_xknbk.
      gs_i_knb1-lockb          = 'X'.
      gs_i_knvv-kzazu          = 'X'.
      gs_i_knvv-kztlf          = 'X'.
      gs_i_knvv-perfk          = 'X'.
      gs_i_knvv-prfre          = 'X'.
      gs_i_kna1-spras          = 'EN'.
      CALL FUNCTION 'SD_CUSTOMER_MAINTAIN_ALL'
       EXPORTING
         i_kna1                              = gs_i_kna1
         i_knb1                              = gs_i_knb1
         i_knvv                              = gs_i_knvv
      I_BAPIADDR1                         =
      I_BAPIADDR2                         =
      I_MAINTAIN_ADDRESS_BY_KNA1          = ' '
      I_KNB1_REFERENCE                    = ' '
      I_FORCE_EXTERNAL_NUMBER_RANGE       = ' '
      I_NO_BANK_MASTER_UPDATE             = ' '
      I_CUSTOMER_IS_CONSUMER              = ' '
      I_RAISE_NO_BTE                      = ' '
      PI_POSTFLAG                         = ' '
      PI_CAM_CHANGED                      = ' '
      PI_ADD_ON_DATA                      =
      I_FROM_CUSTOMERMASTER               = ' '
    IMPORTING
      e_kunnr                             = xkunnr
      o_kna1                              = xkunnr
      E_SD_CUST_1321_DONE                 =
       TABLES
      T_XKNAS                             =
         t_xknbk                             = gt_t_xknbk
      T_XKNB5                             =
      T_XKNEX                             =
      T_XKNVA                             =
      T_XKNVD                             =
         t_xknvi                             = gt_t_xknvi
      T_XKNVK                             =
      T_XKNVL                             =
      T_XKNVP                             =
      T_XKNZA                             =
      T_YKNAS                             =
      T_YKNBK                             =
      T_YKNB5                             =
      T_YKNEX                             =
      T_YKNVA                             =
      T_YKNVD                             =
      T_YKNVI                             =
      T_YKNVK                             =
      T_YKNVL                             =
       t_yknvp                             = gt_t_yknvp
      T_YKNZA                             =
      T_UPD_TXT                           =
       EXCEPTIONS
         client_error                        = 1
         kna1_incomplete                     = 2
         knb1_incomplete                     = 3
         knb5_incomplete                     = 4
         knvv_incomplete                     = 5
         kunnr_not_unique                    = 6
         sales_area_not_unique               = 7
         sales_area_not_valid                = 8
         insert_update_conflict              = 9
         number_assignment_error             = 10
         number_not_in_range                 = 11
         number_range_not_extern             = 12
         number_range_not_intern             = 13
         account_group_not_valid             = 14
         parnr_invalid                       = 15
         bank_address_invalid                = 16
         tax_data_not_valid                  = 17
         no_authority                        = 18
         company_code_not_unique             = 19
         dunning_data_not_valid              = 20
         knb1_reference_invalid              = 21
         cam_error                           = 22
         OTHERS                              = 23.
      IF sy-subrc <> 0.
    MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
            WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
      ENDIF.
      IF sy-subrc EQ 0.
        CALL FUNCTION 'BAPI_TRANSACTION_ROLLBACK'.
        WRITE: / 'Error Message:', 'error in creation'.
      ELSE.
        CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'.
        WRITE: / 'costomer', gwa_itab2-kunnr, 'created'.
      ENDIF.
    ENDLOOP.

    please let me know if my qestion is not clear...
    and please cinfirm me ..that can i use the function module (SD_CUSTOMER_MAINTAIN_ALL) instead of BAPI (BAPI_CUSTOMER_CREATEFROMDATA1) for uploading customer master data.
    please respond me ASAP.
    thanks in advance and will give full points
    thanks&regards
    Srinivas.

  • Migration of customer master data

    hi guys
    while uploading the customer master data from legacy to sap r/3 with lsmw
    if some files are not uploaded, in which transaction code we see that files

    Hi Krishna,
    You can use the standard batch input program RFBIDE00 in LSMW to update the customer master data. However, there might be scenarios where you might be required to update the fields which do not get updated by the standard bacth input program. If any of such fields are defined as mandatory, then you wont be able to use this method directly.
    In such cases you will have to either create a recording to poplate the fields which do not get updated by the standard program and use both the recording and the standard batch input program to update the customer master data OR create a recording for customer master create and use the same in LSMW.
    Best regards,
    Harsh

  • Loading customer master data using lsmw and bdc

    Hi all..
    Iam a beginner in sap world and my first project is to load the customer master data from mainframes into sap.
    Can anyone guide me how to approach to this project and what are the best materials to go through. Also can any one send some sample programs related to these..
    It would be a great help of you guys for a beginner like me..
    Thanks,
    mahi

    Message type DEBMAS
    Idoc type DEBMAS**  where ** is highest number available in your system (check via WE30). e.g. DEBMAS06

  • Retrieving Dunning Clerk's name from Customer master data

    Hi all,
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