Reply All not including all cc addresses

Question

I have this problem in the latest Leopard and Snow Leopard.
Reply All will always pick up the To but only sometimes catches the cc's.
If 3 people were cc'd, sometimes it picks up all 3, sometimes 2 of the 3 and sometimes none of them.
Seems to be random.
Anyone else experiencing this? thanks

Answer 1

How do we go about getting Apple to remedy this action?
I don't think this is something for Apple to remedy, as I am not seeing (and never have seen) this problem. I think it must be something specific to your setup, though what that might be I don't know. (Note that, just because you both see the same thing, that does not make it a bug any more than two people with fevers must have the same illness.)
I'm not much of a Mail expert, so the only thing I can thing to try is to move the following items to the desktop, restart Mail, reconfigure your accounts and then import the mailboxes from the Mail folder on the desktop:
~/Library/Preferences/com.apple.mail.plist
~/Library/Mail/
Of course, this is an extreme measure, and someone else may be able to provide a more targeted solution. And, it should go without saying but often doesn't - you should be sure to have good backups before trying this!