Reply-to header being ignored

I am receiving eMails sent from Verizon Android Phones where the reply-to header is being ignored by the client and sent to the sender.
Please make your smartphone smart

I run a web site for an organization the send out eMail to members. Every member may have a different phone each eMail contains a reply-to header.
We are getting replies to the senders address rather than the reply-to address which should be handled by the eMail client. Some Verizon phones do not correctly use the reply-to header when the client replies to the message, other information, I do not have. Please verify that ALL Verizon phone eMail clients correctly handle the reply-to header.
- Bill
Private info removed as required by the Terms of Service.
Message was edited by: Admin Moderator

Similar Messages

I have replied to you three times now without reply. I DID NOT authorise a payment of £9.99 for NowTV. What is the solution to getting my money refunded. I think you assume I will go away after being Ignored. No I will not go away. I find now that you hav

I have replied to you three times now without reply. I DID NOT authorise a payment of £9.99 for NowTV. What is the solution to getting my money refunded. I think you assume I will go away after being Ignored. No I will not go away. I find now that you have DISABLED MY APPLE ID. Is this a punishment you use to anyone who takes up a stand against charges being made unauthorised on their account?. Please tell me why you have disabled my account. When will my account be restored? If not when will you refund ALL my purchases made to APPLE/ITUNES? I can then move on to another brand and hopefully better customer service. After reading articles regarding APPLE ID DISABLED it appears common practice from your company to DISABLE anyone's account if they question unknown charges. Please reply with your intentions regarding the unauthorised payment and the DISABLING of my account.
David Forrester.
Sent from my iPad
On 18 Mar 2014, at 09:20, iTunes Store <[email protected]> wrote:
Follow-Up: 319042795
Hello again,
I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance.
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Dear David,
Welcome to iTunes Store Customer support.
I understand that you have been charged an additional 9.99 GBP for a purchase that not authorized. I know how eager you are to know more about this purchase and I am happy to look into this for you.
David, the purchase worth 9.99 GBP was for a day pass from "NOW TV for Apple TV." To review your iTunes Store account's purchase history, please follow the steps in this article:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Please reply to this email and let me know if this purchase was unauthorized.
Thank you for being an iTunes Store customer. Have a great day!
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Lang_Country: en_gb
User Storefront: UK
Concern Type: Problem Not Listed
Web Order #:
Content Title: NOW TV Day Pass
Provider Name: BSkyB
Track IDs: []
Purchase Date : 2014-03-16 12:33:48 Etc/GMT
Purchase Device : Apple TV
Comments : I am being charged for what is listed plus another _9.99 for Apple TV pass. Did not authorise this _9.99 charge and not sure what it is exactly.
<Personal Information Edited by Host>

This is a user-supported board. You are not addressing Apple here. Nor is it a good idea to post your private information to a public forum. You should edit your post immediately.
Unfortunately no one here can access your support history. You must respond to the emails directly.

Being ignored

My name is David and I've been a Verizon Wireless customer for the past few years. A couple of months ago, I began having issues with a brand new jetpack device. The device was using absurd amounts of data and I had no clue why. I contacted customer service and eventually got in touch with (removed) Smith, a supervisor. We talked about three times over the phone, on separate occasions, trying to figure out what was causing the problem. We reset the device, changed the password, etc., but nothing was fixing the problem. In the meantime, I had taken multiple steps to make sure nothing was using the data on my end. I set up a metered connection, which tracked exactly how much data went through my computer and it was not even close to what the jetpack was saying, despite being the only device connected to it. Ms Smith gave me her email address to stay in closer contact with her while we were trying all of the steps to fix the issue, so I could let her know exactly what I was seeing. The email address she gave me was (removed) Our contact first started in November and she sent me the first email on 12/1/13. The device began using even more data, now at a very alarming rate. In one night, it used 12.5 GBs of data. I spoke with her again on 12/14/13 when I first noticed how much data it had been using. She eventually sent me a new device, stating that the one I had was faulty and she wanted me to let her know when I got the new one so she could monitor the activity and see if it was following the same pattern or if it was acting normal. It ended up working 100% fine and not like the faulty device I had sent back in. She had told me over the phone that she would fix all of the overage charges from when I first got the device since it was messed up. She gave me credit for the total of overage from the first 3 months with the device, but she hadn't fixed the bill that had used 55 GBs of data, which was the last cycle in which I had that particular device.
The last time I heard from Ms. Smith was on 12/31/13 when she had told me she was going to fix the charges. In the meantime, I was left waiting to hear that the fourth and final month had been taken care of, so the $460 worth of overages was still sitting on my bill. On 12/31/13, she emailed me asking for my number to reach me on so she could call me that day. I responded with my number, but never received a call. A week later on 1/6/14, I emailed her again with my number, telling her that I wasn't sure if she had received my email or not, but I was still waiting. As of 1/21/14, I had still not received a call, so I emailed her again telling her I needed to talk to her ASAP so we could get everything resolved and I could pay my bill. I also mentioned that I needed to have my data plan changed back to normal (16 GBs) rather than the 30 GB plan because it was too much. I had been bumped up to 30 GBs during that big month of overages, to try and prevent extra charges. A little less than a week later on 1/26/14, I emailed Ms. Smith once again, telling her I was worried about my service getting cut off and I needed to speak with her ASAP. I mentioned that I did not want to have to start from scratch with someone else.
On 2/6/14, I woke up to discover that my service had indeed been turned off. I called and spoke with someone in customer service, explaining what had been going on. I was told by that representative that her supervisor would call me between 8-10 PM that night, but in the meantime my service would be temporarily restored. I never received a call. Around 10:30, I called back to try and speak with someone else. I was put through to another representative, once again having to explain what had been going on. This representative told me that I would have to wait for a call back from his supervisor, because he would be leaving at 11:00 PM. I explained to the representative that I was already promised a call back that night and didn't receive a call, so I had to have it taken care of because my service was shut off. His supervisor took my call and told me that there wasn't much they could do, because Ms. Smith had already started my case. He said they would send her an email, telling her she needs to contact me. He told me that he would have someone from his team call me back within 24-48 hours to see if she got in touch with me and if not, I would start from scratch with them.
In the meantime, I sent Ms. Smith an email the next day on 2/7/14, telling her my service had been shut off and I tried calling the night before to speak with someone else, but they couldn't do much for me because she had already been working with me. Again, I never did get a response.
Monday 2/10/14 had come along and once again my service was turned back off. I never did receive a call from the supervisor I spoke with on 2/6/14, who had promised me his team would call me back no later than 48 hours. So, again, I called to try and speak with someone else. I eventually got through to another supervisor, but after I explained to him what had been going on, the call was disconnected. I waited for about 30 minutes to see if he'd call back, but he didn't. Once again, I called to try and speak with someone else. I was directed towards the financial department and I explained to them that I was just talking with someone and was disconnected, so I was hoping to get back to them. I was told that there was no way to trace me back to the man I was speaking with. I then explained to that representative what was going on and she told me that if I paid the actual monthly access portion of my outstanding bill, my service would be restored and she would promise to put a note on my account to not turn it off again, because I was working to have the charges fixed. I paid the monthly access and she then transferred me to technical support to have someone in that department help me further. I then explained my story to the technical representative and she told me that her supervisor was not on-duty at the time, but she was preparing an email to send to her and she would definitely get back to me by the end of the week. That was two weeks ago from today and I've yet to receive a call from anyone.
Once again, I woke up today to find that my service had again been shut off. I called in and spoke with financial services and explained to them what has been going on and she said if I went ahead and paid my bill that had just come due for last month, she could turn it on. So, that's what I did, but I'm still left in the dark as for the future.
I am so beyond frustrated with this entire situation, that I have no clue what to do. I've told this story to at least ten people and I've gotten no where. To say that I feel like I'm being ignored, is an understatement. I can send y'all the entire transcript of emails with myself and Ms. Smith, proving that I've been trying to contact her for the past month and a half. This whole situation has gone further than the simple problem of the overage charges. It has now risen to a ridiculous level that I am being ignored by what seems like the entire company as a whole. How many times do I have to call to where I can finally work with one person who will help fix the problem? How many times can one customer be told that he will be contacted and he never receives a call? At this point, I am more than prepared to go over to Sprint and cancel my service with Verizon. The $460 that I am being raked trough the coals for will be nothing compared to not having my business for years to come. I am also prepared to contact and file complaints with the FCC or BBB for the fact that I have done absolutely everything in my power, including going in to a local store, to speak with someone about my issues. Like I said, I have the emails proving that I've been ignored and I can show them to y'all or to them. I don't know what to do anymore and I'm tired of calling and starting over with a new representative then being transferred around in loops where I have to re-tell the entire story again, so this is my last resort. If I don't get help by the end of the day, I'll be somewhere else tomorrow.
Private info removed as required by the Terms of Service.
Message was edited by: Admin Moderator

Hi Barry,
I am sorry about the mix up with the order, could you send me a PM of your contact details? Please include the email address you used to contact support.

In insert: Space after period and before carriage return is being ignored

I am using Oracle 11.2.0.2.
let say I create table temp(a varchar2(20);
insert into temp values ('value.
valuue2');
I have put space after 'value. ' but it is being ignore when I run it from linux host in sqlplus.
The space seems to be preserved when I insert it from TOAD/Windows xp.
Any idea what might be causing it.

hI,
I have the same result in SQLPLUS.
I would not rely on code with strings spread over multiple lines you should use the below code to add newlines:
insert into temp values ('Yes.Space. ' || chr(10) || 'x');This makes it very clear there is and a space and a newline.
This is much easier to maintain as well.
Just to compair the two, see below:
select
LEVEL
,substr(a ,level,1)
,ASCII( substr(a ,level,1) )
from
SELECT
'YES.Space.
x' A
FROM
DUAL
connect by --NOCYCLE
level <= length(a)
LEVEL SUBSTR(A,LEVEL,1) ASCII(SUBSTR(A,LEVEL,1))
    1 Y                                       89
    2 E                                       69
    3 S                                       83
    4 .                                       46
    5 S                                       83
    6 p                                      112
    7 a                                       97
    8 c                                       99
    9 e                                      101
   10 .                                       46
   11                                         32
   12                                          10
   13 x                                      120
13 rows selected
select
LEVEL
,substr(a ,level,1)
,ASCII( substr(a ,level,1) )
from
SELECT
'Yes.Space. ' || chr(10) || 'x' a
FROM
DUAL
connect by --NOCYCLE
level <= length(a)
LEVEL SUBSTR(A,LEVEL,1) ASCII(SUBSTR(A,LEVEL,1))
    1 Y                                       89
    2 e                                      101
    3 s                                      115
    4 .                                       46
    5 S                                       83
    6 p                                      112
    7 a                                       97
    8 c                                       99
    9 e                                      101
   10 .                                       46
   11                                         32
   12                                          10
   13 x                                      120
13 rows selected Regards,
Peter
Edited by: Peter vd Zwan on Apr 19, 2012 1:06 PM

ICal Server mail notification generates malformed Reply-To header

When a mail notification (invitation) for an event is sent by iCal Server running on Snow Leopard Server to an outside email address, an apparently malformed "Reply-To" header similar to
[email protected]
is always inserted into the message. As the above address is not a valid one, the recipient is unable to reply to the event invitation. The "From" and "Return-Path" headers always indicate the correct email address "[email protected]".
Has anyone encountered this issue, or more importantly, know of a solution?

Remember - email addresses are technically only the @domain.com address. The suffix information is only a user of that domain.
ALL email sent regardless of who or how it is addressed before the @ is technically irrelevant to the end client (outlook, thunderbird, etc..)
Email is really only a DNS operation. The @domain.com is resolved somewhere in the cloud (no one really wants a boring DNS resolution lesson here....) to your domain server. In your public DNS records there are MX records which tell anyone trying to send email to your DOMAIN (not users) what mail servers you have, where they can be located, and in what priority they are used (if multiple mail servers are used.)
Once the email finds its way to your email server, it internally resolves the info before the @ to it's user directory (AD, OD, whatever) and then the mail server processes the message and sends it along to the user if it validates. But it still arrives at your mail server regardless if it is correct or not.
You can try this test yourself... (as long as copy all undeliverable mail to: is enabled in your server admin)
Send an email to some made up email address... [email protected].
It will still be resolved to your email server and "delivered" to your "copy undeliverable email to:" address. Even though it is not a valid user of your domain.
So, what does all that crap have to do with the topic? When you hit reply to an third party ical invite (because internal ical users don't use email for invites) - everything in front of the @domain.com is irrelevant in the reply process. And this applies to all email clients. The message is resolved and sent back to your @domain.com email server. So when you see the icalserver+blah blah blah [email protected] it is a correct address and all email clients only see the info after the @ for routing and send it to your email server.
It is once it hits the Mac Server does the magic happen. In the setup of ical, you specify an ical email address for this specific third party email invite function. Hence, the [email protected] address.
Mac email server has built in support for sub-addressing and this is where everything AFTER the "+" is resolved internally in the ical server.app. iCal uses this information to process the invite.
So, in closing... it has to be a Mac server for this function to work.
Hope I didn't stray to far from your question.
Scott

/Library/Preferences/loginwindow.plist being ignored by system

Here's one that I've not seen anyone else report.
I've been creating a system image of OS 10.4.5 and every time I lay the image down and log in using any user account, the items entered into the global loginwindow.plist file are being ignored. To put it in basic terms, it behaves as if the system doesn't even know that it is there. None of my global login items are being launched.
I have verified that the plist file is in the correct format, I've checked permissions, and I've even compared it to the same file in my previous system image. The previous system image never gave me this problem. I created both images from scratch using the exact same procedure, which I have documented step by step. There are only two exceptions. The second image (the one that doesn't work) was started by using the 10.4.3 install DVD, whereas the first image I used the 10.4 install DVD. Other than that, the first image was built after having been upgraded to 10.4.3 using Software Update, the second image 10.4.5 using the same method.
Has anyone seen this before? What else can I try, here? I feel that I have exhausted all options aside from starting over from scratch and using the 10.4 install DVD instead, so any help would be greatly appreciated.

Oops, it was permissions after all. I was accidently setting the file to 600 after laying down the image. How I could have missed that?? Oh well.

EjbPostCreate being ignored

I have a CMP entity bean, and I am having problems creating it:
I get :
cannot insert NULL into ("BEAKER"."COMPANIES"."PROFILE_ID")
...which means that the ejbPostCreate is being ignored and nothing is being inserted for COMPANIES and PROFILE_ID
My ejbCreate and ejbPostCreate have identical paramater headers so I am confused why it is not being called. I am using Sun One Application Server 7 which I think could be part of the problem.
My two methods are as follows :
* @ejb.create-method
public LongIdentifier ejbCreate(Profile profile,
String name,
Country country,
Currency currency,
String userName) throws javax.ejb.CreateException
try
setKeyValue(new Long(getSequenceGenerator().getNextCompanyId()));
catch (SQLException e)
throw new CreateException(e.getMessage());
catch (NamingException e)
throw new CreateException(e.getMessage());
this.setName(name);
this.setUpdatedBy(userName);
this.setUpdatedDate(new Date());
this.setCreatedBy(userName);
this.setCreatedDate(new Date());
this.setActive(true);
// EJB 2.0 spec says return null for CMP ejbCreate methods.
return null;
* Set all CMR fields for the CMP bean
* @param profile
* @param name
* @param country
* @param currency
* @throws javax.ejb.CreateException
public void ejbPostCreate(Profile profile,
String name,
Country country,
Currency currency,
String userName) throws javax.ejb.CreateException
//the following print statements are not showing in the log trace
System.out.println("in ejbPostCreate");
System.out.println("profile = " + profile.getName());
System.out.println("country = " + country.getName());
System.out.println("currency = " + currency.getName());
setProfile(profile);
setCountry(country);
setCurrency(currency);
//setCreatedBy(user);
}

First of all CMP entity bean doesn't need
this.setName(name);
It is just
setName(name);
and ofcourse need to return null.
and I can see that you are not set the ID for the Profile_ID
that's while it is null value. If ID is not auto increasement then you need to set the ID there..

AppleScript Needed for reply-to heading replys

I need help editing this script to reply to multiple emails I get from PayPal that will reply to the email's Reply-To Heading, not the From Heading, which of course is PayPal.
This script works for everything but replying to the return path (Reply-To) address.
Thank you in advance:
set thesenders to {}
set thesenderstext to ""
tell application "Mail"
          set themessage to the selection
          repeat with i from 1 to the number of items in themessage
                    set thesender to (extract address from (the sender of (item i of themessage)))
                    if thesenders does not contain thesender then
                              set thesenders to thesenders & {thesender}
                    end if
                    set the was replied to of (item i of the themessage) to true
          end repeat
          set AppleScript's text item delimiters to ", "
          set thesenderstext to thesenders as rich text
          set AppleScript's text item delimiters to ""
          set newMessage to make new outgoing message
          tell newMessage
                    set visible to true
make new bcc recipient with properties {address:thesenderstext}
          end tell
          set toAddress to email addresses of item 1 of accounts as rich text
          tell newMessage
make new to recipient with properties {address:toAddress}
          end tell
activate
end tell

Try something like the following
                                        set theReplyTo to extract name from reply to of theMessage
                                        set theReplyToAddress to extract address from reply to of theMessage
Note: It looks like it will automatically use the From address if there is no Reply-To header line. If the Reply-To line has now name to go with the address then the name seems to be filled in with the Reply-to address.

Is the task-flow input parameter class value being ignored by the framework

hi
Although I don't remember where, I think I read or heard about the task-flow input parameter class value that it is "being ignored by the framework".
One example of this could be what is currently in the UI Shell sample application available
at http://www.oracle.com/technetwork/developer-tools/adf/uishellapp-134633.zip
It has in its task-flow in "flows\second.xml" an input parameter configured like
<task-flow-definition id="second">
    
    <input-parameter-definition id="__3">
      <name id="__2">tabContext</name>
      <value>#{pageFlowScope.tabContext}</value>
      <class>oracle.ui.pattern.dynamicShell.TabContex</class>
      <required/>
    </input-parameter-definition>
    
</task-flow-definition>Notice the missing "t" at the end of the class name "oracle.ui.pattern.dynamicShell.TabContex".
Still this task-flow configuration does allow to use expressions like "#{pageFlowScope.tabContext.selectedTabIndex}", which suggests that the class value is indeed "being ignored by the framework".
(see also forum thread "does the UI Shell sample break encapsulation in its task-flows"
at does the UI Shell sample break encapsulation in its task-flows )
All relevant references (bug numbers, documentation, blogs) explaining about this task-flow input parameter class value are welcome.
If no such references exist, maybe someone from Oracle can give some feedback.
many thanks
Jan Vervecken

fyi
The feedback below was posted in the forum message
at Re: does the UI Shell sample break encapsulation in its task-flows
Richard Wright wrote:
That appears to be a bug for which I am seeking confirmation.There is an enhancement request (i.e., 9377487) submitted over a year ago, that describes this behavior. It is listed as an ER as our documentation (e.g., Fusion Developer's Guide for Oracle ADF, online help ) does not specifically state that Java class for the input parameter definition is checked for type. Further anything using EL is untyped. So the expectation that types are enforced is somewhat puzzling to the development team.
However, there is an acknowledgment within circles of the development organization, that some might come to have this expectation. One trigger might be the definition itself. The other is the existence of a design time audit on the definition. For example, if the class is specified inaccurately (e.g., typo), there is an audit warning to report "not found."
Under consideration are a number of framework proposals to check for type without breaking backward compatibility or adding overhead to the production environment.
In the interim, the following recommendations are given.
Unless this breaks or can break your app in some way, no need exist for change. Nevertheless, if this is a real concern, write a test or consider a java assertion. By default, assertions are disabled at runtime. There is no need to override that default.I have been able to find enhancement request 9377487, "TASK FLOW PARAMETER VALUES NOT VALIDATED ACCORDING TO CLASS", on My Oracle Support. It currently has "Status 15 - To Internal (Oracle) Review" and "Updated 16-Dec-2010".
In the context of service request 3-4185839067 recently bug 12838099, "THE TASK-FLOW INPUT PARAMETER CLASS VALUE BEING IGNORED BY THE FRAMEWORK", has been filed and it currently still has "Status 16 - Bug Screening/Triage".
- about "... the expectation that types are enforced is somewhat puzzling to the development team ..."
Hmm, strange ... so what are people supposed to expect when there is an option to configure a class name for a task-flow input parameter?
regards
Jan

Xml structure being ignored

XML structure in "Bus Card Order Form" created in inDesign is being ignored by Acrobat>Tools>Forms>More Form Options>Export Data.
inDesign form also has DTD.
1. inDesign "BC Order Form" is output to interactive pdf fillable form
2. pdf filled form is then saved.
3. XML is then exported per above, however XML structure does not match. Rather, root is redefined as "fields' and all fields are listed alphabetically.
4. xml data does not flow into fields in BC template.
Both "Bus Card Order Form' and 'BC Template' have matching xml structure.
What am I doing wrong?

Nevermind my previous post; I see the error in our own code. You're
right; the file isn't being used. This will be fixed in our 2.5 final
release. Sorry!
In the meantime, I suggest you continue to use the 2.4
kodo-reverse-schema.jar

Orion-ejb-jar.xml being ignored

In oc4j 903 my orion-ejb-jar.xml file is being ignored at deployment time. It is in the META-INF directory of the ejb jar. Any ideas?

changes to this file only get reflected if the tags exist initially. You can;t add new tags and hope to see them miraculously appear - which would be nice! Delete the orion-ejb-jar.xml from the application-deployments directory of your app, and redeploy, a new deployment version of the file will be generated.

Regd Reply-To header

Hi,
If I specify reply-to header or Errors-To header, returing reply/failre to htese depends on implementaion of the receipient's server or its stanadard taht every server has to implement.
Also would like to know is there any way that all the replies/failues should come to single mail id thought sending from different mail ids. Is it possible?Does it depeneds on implementaiton of receipient's server?
Thanks in advance.
Goodspeed

Yes, it all depends on the recipient's mail server.
Setting the "envelope from" is the best way to control where errors
are sent. See the com.sun.mail.smtp package javadocs for
properties, or set it using the SMTPMessage class.

Libs folder is being ignored

For some reason my libs folder is being ignored, all the swc's have a ? mark over them.

hi nikos,
can you give us some more information...is your libs folder just a local folder in your project (i.e. default one that gets created)? Are you using any sort of linked resources or sym links? Have you tried just refreshing that node in the Package Explorer? Does the compiler find your swcs and compile them and is it just a Package Explorer issue?
thanks,
-george

Browser.download.manager.scanWhenDone being ignored

Seems that the browser.download.manager.scanWhenDone is being ignored for jpgs, svg's, etc... Still sets them with the "file came from another computer...' blah blah and blocks them.

one workaround - log in as an admin
gpedit.msc
User Configuration > Administrative Templates > Windows Components > Attachment Manager
Enable: Do not preserve zone information in file attachments

Creating a default Reply-To Header in Mail 1.3.11 (Mac OS X 10.3.9)?

I'm trying to help somebody with Mac OS X 10.3.9.
I know that after creating a new message in Mail, it is possible to select View>Reply-To Header and that thereafter the Reply-To Header field will appear in any new messages created. Is there a way to set the address that will appear in the Reply-To Header field, so that it automatically appears there?

None that I'm aware of and I believe having to manually enter a different Reply To address is a hinderance for those wanting to use this for non-legitimate purposes.

Reply-to header being ignored

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