[repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(Transport error: Communication failure.

Post Author: LeeCUK
CA Forum: Authentication
I have installed Enterprise XIR2 onto a Windows 2003 server and all services are running.I have installed the client on another windows 2003 server and I can connect to the console via the web.
Firstly desktop intel would not work and gave me the error below, however a new entry appeared in my server dropdown with servername (.Net Portal) and after selecting this Desktop intell worked.
When I try to run designer I dont get the extra server in the dropdown nor does it connect when tryped manually and gives me the same error I was getting for desktop intel.
Im using enterprise authentication
Has anyone figured this out please?
The error im getting is below[repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(Transport error: Communication failure.(hr=#0x80042a01)

Post Author: jsanzone
CA Forum: Authentication
LeeCUK:
The &#91;repo_proxy 13&#93; error seems to be a catch-all for BO in that I've worked with this software (XI R2) for 1 1/2 years now and each time I've encountered &#91;repo_proxy 13&#93; it has been for a different reason, thus, you're going to have to apply troubleshooting checks all over the place until you find the problem. In my particular case I just resolved my &#91;repo_proxy 13&#93; error I've been working on this week, and here was my scenario.  Our server in the lab died due to a hard drive failure, so we cut our losses and installed a new & more powerful server.  When the rebuild was done I could not connect from my laptop to the repository via Designer (good old &#91;repo_proxy 13&#93; error).  After much angst, etc, etc I found out that the servers in the CMC (/businessobjects/enterprise115/admin/en/admin.cwrwere"&gt;http://<server>/businessobjects/enterprise115/admin/en/admin.cwrwere) were all down except for one (even though CCM showed all servers "up").  When I went to start the servers in the CMC I was prompted for an account, and no matter what account I tried it won't work.  So I went back to the CCM servers and stopped them all, then changed the default account it was using from LocalSystem to the administrator account, restarted all servers in CCM, went back to CMC and noted that all servers were now up as well.  Then I went back to my laptop and used Designer and was able to successfully log in.  Thus, the end of my story, however, it seems that many &#91;repo_proxy 13&#93; errors have different beginning and endings.  For instance, a year ago I had the same &#91;repo_proxy 13&#93; error and brought it to BO tech support.  They determined that I had to uninstall my client from my laptop, clean out the registry for any references to BO keys, and remove the c:\program files \Business Objects  folder, then reinstall, and sure enough it worked in that case, but not in this case when I tried it again.  By digging deeper I found out the root cause to my current problem, and voila, I'm in!
Good luck!

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