Report builder (9iasr2) missing jvm.dll

i installed the infrastructure and everything was fine. i then installed the application server and still ok. finally i installed the developer suite and that was fine too, but when i try to run the reports builder i get an error about missing the jvm.dll?

Did you install DevSuite in same machine as AS and Midtier ? I think this could be a path problem occurring because
of multiple oracle homes in same machine.
Search for jvm.dll in your DevSuite home using windows search utility. In a bat file in the same directory as builder set the path and call builder through that bat file.
eg
set PATH=$DSuiteHome\jdk\jre\bin\classic\;%PATH%
rwbuilder
Thanks
Ratheesh

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      0x0000000070984800 JavaThread "ContainerBackgroundProcessor[StandardEngine[jboss.web]]" daemon [_thread_blocked, id=2964, stack(0x00000000732f0000,0x00000000733f0000)]
      0x0000000070984000 JavaThread "RMI TCP Accept-4444" daemon [_thread_in_native, id=5740, stack(0x0000000072220000,0x0000000072320000)]
      0x0000000070983800 JavaThread "ClassLoadingPool(2)-1" daemon [_thread_in_native, id=3928, stack(0x0000000072120000,0x0000000072220000)]
      0x00000000709c4000 JavaThread "JBoss System Threads(1)-1" daemon [_thread_in_native, id=5380, stack(0x0000000072020000,0x0000000072120000)]
      0x00000000709c3800 JavaThread "GC Daemon" daemon [_thread_blocked, id=3712, stack(0x0000000071f20000,0x0000000072020000)]
      0x00000000709c1800 JavaThread "RMI Reaper" [_thread_blocked, id=5552, stack(0x0000000071e20000,0x0000000071f20000)]
      0x00000000709c1000 JavaThread "RMI TCP Accept-1098" daemon [_thread_in_native, id=4328, stack(0x0000000071d20000,0x0000000071e20000)]
      0x00000000709d5000 JavaThread "ScannerThread" daemon [_thread_blocked, id=4952, stack(0x0000000071c20000,0x0000000071d20000)]
      0x00000000713f4800 JavaThread "Timer-0" daemon [_thread_blocked, id=6028, stack(0x0000000071b20000,0x0000000071c20000)]
      0x0000000001020000 JavaThread "DestroyJavaVM" [_thread_blocked, id=5908, stack(0x00000000012a0000,0x00000000013a0000)]
      0x000000007073e800 JavaThread "RMI TCP Accept-0" daemon [_thread_in_native, id=5588, stack(0x0000000070f70000,0x0000000071070000)]
      0x00000000706fc800 JavaThread "RMI TCP Accept-8190" daemon [_thread_in_native, id=5176, stack(0x0000000070d50000,0x0000000070e50000)]
      0x00000000706fc000 JavaThread "RMI TCP Accept-0" daemon [_thread_in_native, id=5108, stack(0x0000000070a70000,0x0000000070b70000)]
      0x000000006ce71800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=1684, stack(0x0000000070570000,0x0000000070670000)]
      0x000000006ce6f800 JavaThread "CompilerThread1" daemon [_thread_in_native, id=3716, stack(0x0000000070070000,0x0000000070170000)]
      0x000000006ce60800 JavaThread "CompilerThread0" daemon [_thread_in_native, id=5816, stack(0x000000006ff70000,0x0000000070070000)]
      0x000000006ce5d800 JavaThread "Attach Listener" daemon [_thread_blocked, id=5288, stack(0x000000006d680000,0x000000006d780000)]
      0x000000006ce58800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5756, stack(0x000000006d580000,0x000000006d680000)]
      0x000000006ce57000 JavaThread "Surrogate Locker Thread (CMS)" daemon [_thread_blocked, id=6140, stack(0x000000006d480000,0x000000006d580000)]
      0x000000006ce05000 JavaThread "Finalizer" daemon [_thread_blocked, id=3980, stack(0x000000006d180000,0x000000006d280000)]
      0x000000006cdfa000 JavaThread "Reference Handler" daemon [_thread_blocked, id=776, stack(0x000000006d080000,0x000000006d180000)]
    Other Threads:
      0x000000006cdf3800 VMThread [stack: 0x000000006cf80000,0x000000006d080000] [id=3228]
      0x00000000706b2000 WatcherThread [stack: 0x0000000071120000,0x0000000071220000] [id=5040]
    =>0x0000000001091000 (exited) ConcurrentGCThread [stack: 0x000000006cc80000,0x000000006cd80000] [id=2912]
    VM state:not at safepoint (normal execution)
    VM Mutex/Monitor currently owned by a thread:  ([mutex/lock_event])
    [0x000000000110d770] Heap_lock - owner thread: 0x00000000727e4800
    Heap
    par new generation   total 118016K, used 75017K [0x00000000046e0000, 0x000000000c6e0000, 0x000000000c6e0000)
      eden space 104960K,  59% used [0x00000000046e0000, 0x0000000008362778, 0x000000000ad60000)
      from space 13056K, 100% used [0x000000000ad60000, 0x000000000ba20000, 0x000000000ba20000)
      to   space 13056K,   0% used [0x000000000ba20000, 0x000000000ba20000, 0x000000000c6e0000)
    concurrent mark-sweep generation total 108264K, used 69074K [0x000000000c6e0000, 0x000000001309a000, 0x00000000622e0000)
    concurrent-mark-sweep perm gen total 120720K, used 79760K [0x00000000622e0000, 0x00000000698c4000, 0x000000006a2e0000)
    Dynamic libraries:
    0x0000000000400000 - 0x000000000042e000      C:\Program Files\Java\jdk1.6.0_21\bin\java.exe
    0x0000000077af0000 - 0x0000000077c70000      C:\Windows\system32\ntdll.dll
    0x00000000778f0000 - 0x0000000077a1c000      C:\Windows\system32\kernel32.dll
    0x000007feff820000 - 0x000007feff928000      C:\Windows\system32\ADVAPI32.dll
    0x000007fefe230000 - 0x000007fefe36f000      C:\Windows\system32\RPCRT4.dll
    0x000000006d890000 - 0x000000006df61000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\server\jvm.dll
    0x0000000077a20000 - 0x0000000077aed000      C:\Windows\system32\USER32.dll
    0x000007fefe8d0000 - 0x000007fefe933000      C:\Windows\system32\GDI32.dll
    0x000007fefc0c0000 - 0x000007fefc0f9000      C:\Windows\system32\WINMM.dll
    0x000007feffbb0000 - 0x000007feffc4c000      C:\Windows\system32\msvcrt.dll
    0x000007fefe370000 - 0x000007fefe548000      C:\Windows\system32\ole32.dll
    0x000007feff740000 - 0x000007feff813000      C:\Windows\system32\OLEAUT32.dll
    0x000007fefc070000 - 0x000007fefc0bf000      C:\Windows\system32\OLEACC.dll
    0x000007fefe570000 - 0x000007fefe59d000      C:\Windows\system32\IMM32.DLL
    0x000007fefe940000 - 0x000007fefea41000      C:\Windows\system32\MSCTF.dll
    0x000007feffc50000 - 0x000007feffc5d000      C:\Windows\system32\LPK.DLL
    0x000007feffd50000 - 0x000007feffdea000      C:\Windows\system32\USP10.dll
    0x000000006d800000 - 0x000000006d80e000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\verify.dll
    0x000000006d450000 - 0x000000006d477000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\java.dll
    0x000000006d3b0000 - 0x000000006d3ba000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\hpi.dll
    0x0000000077c70000 - 0x0000000077c79000      C:\Windows\system32\PSAPI.DLL
    0x000000006d850000 - 0x000000006d862000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\zip.dll
    0x000007fefea50000 - 0x000007feff6a2000      C:\Windows\system32\SHELL32.DLL
    0x000007feff6b0000 - 0x000007feff723000      C:\Windows\system32\SHLWAPI.dll
    0x000007fefc920000 - 0x000007fefcb19000      C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18000_none_152e7382f3bd50c6\comctl32.dll
    0x000007fefe6f0000 - 0x000007fefe8cb000      C:\Windows\system32\SETUPAPI.dll
    0x0000000000de0000 - 0x0000000000dea000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\management.dll
    0x000000006d380000 - 0x000000006d397000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\net.dll
    0x000007fefe5a0000 - 0x000007fefe5e4000      C:\Windows\system32\WS2_32.dll
    0x000007feff730000 - 0x000007feff737000      C:\Windows\system32\NSI.dll
    0x000007fefd590000 - 0x000007fefd5df000      C:\Windows\system32\mswsock.dll
    0x000007fefd790000 - 0x000007fefd797000      C:\Windows\System32\wship6.dll
    0x000007fefdb30000 - 0x000007fefdb69000      C:\Windows\system32\DNSAPI.dll
    0x000007fefbdc0000 - 0x000007fefbdcb000      C:\Windows\System32\winrnr.dll
    0x000007fefe5f0000 - 0x000007fefe645000      C:\Windows\system32\WLDAP32.dll
    0x000007fefd010000 - 0x000007fefd023000      C:\Windows\system32\NLAapi.dll
    0x000007fefd860000 - 0x000007fefd883000      C:\Windows\system32\IPHLPAPI.DLL
    0x000007fefd810000 - 0x000007fefd855000      C:\Windows\system32\dhcpcsvc.DLL
    0x000007fefe080000 - 0x000007fefe09c000      C:\Windows\system32\Secur32.dll
    0x000007fefd800000 - 0x000007fefd80a000      C:\Windows\system32\WINNSI.DLL
    0x000007fefd7d0000 - 0x000007fefd7fb000      C:\Windows\system32\dhcpcsvc6.DLL
    0x000007fefbc50000 - 0x000007fefbc63000      C:\Windows\system32\napinsp.dll
    0x000007fefd200000 - 0x000007fefd207000      C:\Windows\system32\wshtcpip.dll
    0x000007fefbf10000 - 0x000007fefbf18000      C:\Windows\system32\rasadhlp.dll
    0x000007fefd280000 - 0x000007fefd2c7000      C:\Windows\system32\rsaenh.dll
    0x000007fefe0a0000 - 0x000007fefe0c6000      C:\Windows\system32\USERENV.dll
    0x0000000000df0000 - 0x0000000000dfb000      C:\Program Files\Java\jdk1.6.0_21\jre\bin\nio.dll
    VM Arguments:
    jvm_args: -Dfile.encoding=UTF-8 -Djava.io.tmpdir=c:\...\tmp -Djava.library.path=c:\...\lib\win32-x86 -Djava.security.policy=c:\...\policy.all -XX:MaxPermSize=128m -XX:+CMSClassUnloadingEnabled -XX:+UseConcMarkSweepGC -XX:+UseParNewGC -XX:+CMSIncrementalMode -XX:+CMSParallelRemarkEnabled -XX:MaxNewSize=128m -XX:NewSize=128m -XX:+DisableExplicitGC -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -XX:+UseBiasedLocking -XX:+PrintConcurrentLocks -XX:+PrintGCTimeStamps -XX:+PrintGCDateStamps -Dcom.sun.management.jmxremote.port=8190 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Djboss.server.blockingshutdown=true -Djboss.server.exitonshutdown=false -Djboss.server.home.dir=c:\...\jboss-server -Djboss.server.home.url=file:/c:/.../jboss-server/ -Djboss.deploy.urls=file:/c:/.../jboss-server/deploy/, -Xmx1500m -Xloggc:c:\...\gc.log -Dderby.drda.portNumber=8191 -Dderby.drda.startNetworkServer=true
    java_command: org.jboss.Main
    Launcher Type: SUN_STANDARD
    Environment Variables:
    JAVA_HOME=C:\Program Files\Java\jdk1.6.0_21
    CLASSPATH=...
    PATH=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files (x86)\Dell\SysMgt\RAC5;C:\Program Files (x86)\Dell\SysMgt\oma\bin;C:\Windows\System32\WindowsPowerShell\v1.0\
    OS=Windows_NT
    PROCESSOR_IDENTIFIER=AMD64 Family 15 Model 65 Stepping 3, AuthenticAMD
    ---------------  S Y S T E M  ---------------
    OS: Windows Server 2008 Build 6001 Service Pack 1
    CPU:total 2 (2 cores per cpu, 1 threads per core) family 15 model 65 stepping 3, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext
    Memory: 4k page, physical 8381904k(4689996k free), swap 16819076k(12156656k free)
    vm_info: Java HotSpot(TM) 64-Bit Server VM (17.0-b17) for windows-amd64 JRE (1.6.0_21-b07), built on Jul 17 2010 01:05:36 by "java_re" with MS VC++ 8.0 (VS2005)
    time: Thu Oct 21 10:54:48 2010
    elapsed time: 4500 secondsI have tried using hs_err6.pl to get some closer information, but I don't have access to the required map files, and searching in the bugdatabase didn't come up with anything.
    As far as I know this crash happened once.
    Is this a known crash, and if so: any pointers to the bugid would be very appreciated!
    Regards,
    Andreas
    Edited by: user12281825 on Oct 21, 2010 6:10 PM (replace 'noformat' by 'code')

    Thank you.
    Going through the suggestions:
    * custom/3rd party JNI components: while the jvm args indicate a use of such components, there is actually none being used in this instance.
    * overcommit: I'm not sure whether windows has any tunables for this, but from the memory information in the hs_err file I think this is not a problem here. The JVM has Xmx1500 + Xmn128 + permsize of 128, even with generous margins this should fit well into the 4G still available physical memory on the server.
    * OS support: I'd believe that Windows 2008 SP1 is supported :)
    * OS updates: I will check with the customer whether all updates are applied, and also whether an update of the OS itself is possible.
    * hotspot/gc tuning: there are various tuning options applied, which have been determined by testing the application itself (load, functional, endurance tests), and have been found to work stable
    There is one bug we're are aware of in 6u21 which affects the application (http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6938026), but without being able to decode the jvm.dll+0x1291fb address I cannot say for sure that this is the same bug.
    Andreas

  • Reports Builder has encountered a problem and needs to close.

    Hi All,
    The report builder in my system is behaving weirdly. If I open a report, which is having a normal browser output, it allowing me to see the data model, layout model and everything. And if I open a report, which is having a PDF output, it's not allowing me to open the Layout.
    Here the output is in context of Oracle Applications front-end. And as I know it shouldn't be a problem with Report Builder.
    It errors out with the following message.
    Reports Builder has encountered a problem and needs to close. We are sorry for the inconvenience.
    And the error report contains the following message.
    AppName: rwbld60.exe     AppVer: 3.0.0.0     ModName: mmc60.dll
    ModVer: 0.0.0.0     Offset: 0000c533
    Here is the version information:
    Report Builder 6.0.8.11.3
    ORACLE Server Release 8.0.6.0.0
    Oracle Procedure Builder 6.0.8.11.0
    Oracle ORACLE PL/SQL V8.0.6.0.0 - Production
    Oracle CORE Version 4.0.6.0.0 - Production
    Oracle Tools Integration Services 6.0.8.10.2
    Oracle Tools Common Area 6.0.5.32.1
    Oracle Toolkit 2 for Windows 32-bit platforms 6.0.5.35.0
    Resource Object Store 6.0.5.0.1
    Oracle Help 6.0.5.35.0
    Oracle Sqlmgr 6.0.8.11.3
    Oracle Query Builder 6.0.7.0.0 - Production
    PL/SQL Editor (c) WinMain Software (www.winmain.com), v1.0 (Production)
    Oracle ZRC 6.0.8.11.3
    Oracle Express 6.0.8.3.5
    Oracle XML Parser     1.0.2.1.0     Production
    Oracle Virtual Graphics System 6.0.5.35.0
    Oracle Image 6.0.5.34.0
    Oracle Multimedia Widget 6.0.5.34.0
    Oracle Tools GUI Utilities 6.0.5.35.0
    I have tried reinstalling the software a minimum of 10 times, but no luck. At last I got my system formatted and tried. For the first time it worked for me, then I installed Forms Builder... then again I am getting the same problem even though I have different homes for Reports and Forms.
    Is it problem with my system or the Operating System or the version of the Oracle Developer?
    Can anyone please help me out?
    Thanks in advance,
    Lakshman.

    I have been having a similar problem and do not know if this will apply to your situation but I found the following on Metalink.
    Subject:      Reports Builder Crashes Opening the Paper Layout on Large Reports on XP/2003
         Doc ID:
    Note:566304.1     Type:      PROBLEM
         Last Revision Date:      18-AUG-2008     Status:      PUBLISHED
    In this Document
    Symptoms
    Changes
    Cause
    Solution
    References
    Applies to:
    Oracle Reports Developer - Version: 10.1.2.0.2 to 10.1.2.3
    Microsoft Windows XP
    Microsoft Windows Server 2003
    Symptoms
    Oracle Reports Builder crashes opening the Paper Layout on some large reports but ONLY on the following platforms:
         Microsoft Windows XP Professional
         Microsoft Windows Server 2003
    Reports Builder displays the below message and then crashes:
    Reports Builder
    Reports Builder has encountered a problem and needs to close. We are sorry for the inconvenience.
    If you were in the middle of something, the information you were working on might be lost.
    Please tell Microsoft about this problem.
    We have created an error report that you can send to us. We will treat this report as confidential and anonymous.
    To see what data this error report contains, click here.
    [Send Error Report] [Don't Send]
    --> click on [Don't Send] button and Report Builder disappears.
    -and/or-
    access violation in oranls10.dll
    This problem does not reproduce on:
         Microsoft Windows 2000
    The solutions in the below note do not work on v. 10.1.2.2.0 and 10.1.2.3.0:
    Note 361206.1 Title: Reports Builder Crashes Opening a Paper Layout on Windows XP Only
    Changes
    Upgraded to Oracle Report Builder v. 10.1.2.x.x from a previous release.
    Cause
    Bug 7014048 is fixed in one-off Patch 5335195 (Base Bug) but missed inclusion (ie. was not ported to) in latest Developer patchset v. 10.1.2.3.0
    See also:
    Bug 7014048 Abstract: REPORTS BUILDER CRASHES OPENING A PAPER LAYOUT.
    Bug 5029530 Abstract: REPORTS BUILDER CRASHES OPENING PAPER LAYOUT MODEL ONLY ON XP BOX
    Solution
    To implement the solution, please execute the following steps:
    1. Download one-off Patch 5335195 for v. 10.1.2.0.2 to the XP/2003 box.
    2. Back up existing uiw.dll for 10.1.2.3 880KB 10/10/2006 7:23PM --> uiw_orig_10.1.2.3.zip
    3. In the %ORACLE_HOME%\bin directory, replace uiw.dll (880KB) with the uiw.dll (1,316KB) from
    Patch 5335195 --> 1,316KB 7/24/06 11:12PM
    4. Re-launch Report Builder 10.1.2.3.0 on XP/2003.
    5. Open the <large report>.rdf.
    6. Double-click on the Paper Layout icon.
    7. The result should be: Successfully open the Paper Layout for <large report>.rdf.
    References
    Bug 5029530 - REPORTS BUILDER CRASHES OPENING PAPER LAYOUT MODEL ONLY ON XP BOX
    Bug 7014048 - REPORTS BUILDER CRASHES OPENING A PAPER LAYOUT.
    Note 361206.1 - Reports Builder Crashes Opening a Paper Layout on Windows XP Only
    Patch 5335195 - REPORTS BUILDER CRASHES OPENING PAPER LAYOUT MODEL DUE TO ACCESS

  • JSP graph image works in Reports Builder but not in JDev9i

    Robin,
    None of these changes work. What else should I check?
    In the rwservlet.properties file (not rwserver.properties **)
    I changed #IMAGEURL=http://<web_server_name>:<port_num>/reports/rwservlet
    to IMAGEURL=C:\Oracle\Oracle9iDS2\reports\cache\
    or
    IMAGEURL=http://<web_server_name>:<port_num>/servlet/oracle.reports.rwclient
    .RWClient
    [IMAGEURL=http://163.249.38.151:8988/servlet/oracle.reports.rwclient.RWClient]
    [IMAGEURL=http://163.249.38.151:8888/servlet/oracle.reports.rwclient.RWClient]
    Would my localhost name and http port be the in-process JDeveloper OC4J listener?
    Also my ports keep being reassigned (up one number) when I terminate the embedded OC4J server and run the JSP again. (That is what you meant by restart the server, right?) from 8988 to 8989 to 8990 etc.
    John Williams
    Hi John,
    The reason that you aren't seeing that graph in JDeveloper is that rwservlet
    isn't available with the JDeveloper in-process OC4J listener. The OC4J
    listener is the minimum requirement. In addition, Reports forces the graph
    to be retrieved via the Reports server for security reasons. Ie: you
    shouldn't be able to get at graph images simply by knowing their URL. In
    the Reports builder environment, security is not the issue so there is a
    direct reference to the file.
    Now, when you're running from JDeveloper, you need to tell Reports how it
    should configure the URL. Reports runs in a secure mode by default to
    retrieve the images and, since JDeveloper is calling it as a through a Web
    listener, it is responding to a normal request and hence forcing the image
    to be retrieved via rwservlet.
    To tell Reports to access images directly or through another listener, you
    need to alter the %ORACLE_HOME%\reports\conf\rwserver.properties file and
    uncomment and change the following line: **
    #IMAGEURL=http://<web_server_name>:<port_num>/reports/rwservlet
    to
    IMAGEURL=C:\Oracle\Oracle9iDS2\reports\cache\
    Or
    IMAGEURL=http://<web_server_name>:<port_num>/servlet/oracle.reports.rwclient
    .RWClient
    Where <web_server_name> and <port_num> are the values of the in-process
    JDeveloper OC4J listener.
    You will need to re-start the Reports server. This should generate the
    appropriate link to the image when run from JDeveloper.
    When you deploy your application through a standard iAS OC4J instance
    containing the Reports Servlet, this IMAGEURL entry should again be
    commented out. Since the servlet is available in this iAS OC4J instance,
    the images will appear when referenced through rwservlet.
    Robin.
    When I leave the server parameter attribute out my GraphReport.jsp runs
    from JDev9i (using the same server as Reports Builder). The only thing
    missing now is the graph after my report. It shows up as a small square
    image tag.

    I found out the answer to both of my problems.
    1) for the missing graph image
         In the documentation link below I found a pdf file that gave the details.
    In the rwservlet.properties file in the IMAGEURL attribute
    the part that was missing is after the port #.
    IMAGEURL=http://<host>:<port>/<Workspace>-<Project>-context-root
    /servlet/oracle.reports.rwclient.RWClient
    2) for the port conflict - switch from the 'ojvm' virtual machine to 'hotspot'
         so that the embedded OC4J server is killed when it is terminated.
    I found these answers under Oracle Technology Network > documentation
    at http://otn.oracle.com/docs/products/reports/content.html
    Development Tools
    Reports Developer
    Oracle9i Reports Release Notes (pdf file)
    1.19 Oracle JDeveloper Integration
    1.19.2 Graph Not Appearing in Oracle JDeveloper
    When running a JSP report with the rw:graph tag in Oracle JDeveloper, the image is not visible in the browser. To fix this problem, set the IMAGEURL in the rwservlet.properties file in ORACLE_HOME/reports/conf:
    IMAGEURL=http://<host>:<port>/<Workspace>-<Project>-context-root
    /servlet/oracle.reports.rwclient.RWClient
    1.19.3 Reports In-process Server
    If the Java Virtula Machine (JVM) is set to ojvm, minimal, or vanilla in Oracle JDevelopers Virtual Machine settings (Project Settings -> Runner -> Virtual Machine), the rwservlet's in-process server is not killed when JDevelopers embedded OC4J server is terminated. As a result, a port conflict occurs the next time that OC4J is started.
    To avoid this problem, do one of the following:
    Set the JVM to Java Virtual Machine to hotspot.
    Disable the in-process server in ORACLE_HOME/reports/conf/rwservlet.properties and
    use the standalone Reports Server instead.
    John Williams

  • Faulting appln iexplore.exe Faulting module jvm.dll for MarkView users

    Our Payables department uses Oracle and 170 Systems MarkView for entry of invoices. Users have been reporting "Not Responding" errors followed by IE crash, and the System Information shows the following:
    6/5/2009 9:47 AM     Application Hang     Hanging application javaw.exe, version 0.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
    6/5/2009 8:42 AM     Application Hang     Hanging application javaw.exe, version 0.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
    Today also receiving:
    6/5/2009 9:24 AM     Application Hang     Faulting application iexplore.exe, version 6.0.2900.2180, faulting module jvm.dll, version 0.0.0.0., fault address 0x000018f6.&#x000d;&#x000a;
    This is happening with increasing frequency. We have
    verified that the java version is compatible with markview viewer (Version 1.5.0 (build 1.5.0_09-b03))
    removed and reinstalled java and the viewer files
    ran virus scan Any suggestions?
    Thanks,
    MVUSER
    Edited by: MVUSER on Jun 9, 2009 12:40 PM

    Thanks for your assistance.
    I would not be able to test whether the underlying issue is resolved aftter following your recommended steps like re-adding the weblogic service, since the application has been up and running ever since the application service was restarted last time (a month ago).
    1. I am looking to understand the root cause of the issue that stopped the service a month ago. Is there any log file on the server that would have recorded this issue?
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  • Problematic frame: # V  [jvm.dll+0x51d46]

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