Report does not display correctly when exported to adobe

Question

Post Author: mgisonda
CA Forum: Crystal Reports
Hopefully someone can help me. I am currently running Crystal Reports profession version 10. I have applied service pack 1 and recently service pack 6. I am having a problem with the display of a report within adobe. My report is a bit complex. It is a 8.5x11 one page landscape report. It is set up in a grid format with multiple lines and boxes drawn on it. Here is the report information: Report Definition----
Number of Database Fields:   144     Number of On-Demand Formulas:   40     UFLs in use:   None     Page N of M Used:   No     File Format Schema:   10.2.0    I created the report using CR developer. I use the report within a web project. The user requests the report and it returns to the user, an adobe file of the report. However, this is where I am having trouble. On my local development machine, the report displays fine. In CR developer, the report displays fine. When I export the report to Adobe from the CR Developer, it exports fine. BUT when I run the report from my web site, the adobe file that is returned is broken up over 42 pages. What seems to be actually happening is the return adobe file seems to think that the page size is 2in X 4in.. Where it got that, I don't know.The server running IIS is a windows server 2003. It has adobe 8.0 reader on it. I also have Crystal 10 Server Distribution loaded on it. And I have loaded CR10 Service pack 6 on that as well. Below is the web code that is used to display the report:Imports CrystalDecisions.Shared'Imports CrystalDecisions.CrystalReportsImports CrystalDecisions.CrystalReports.EngineImports CrystalDecisions.CrystalReports.Engine.ReportClassPublic Class PrintInspectionLayout    Inherits System.Web.UI.Page   Private Sub Page_Load(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles MyBase.Load        Dim mNotInSpringDesign As String        Dim mPartType As String        mNotInSpringDesign = Request.QueryString("NotInSpringDesign")        If mNotInSpringDesign = "TRUE" Then            mStockCode = Request.QueryString("StockCode")            lblNotInSpringDesign.Text = "Stock Code #: " & mStockCode & " does not exist in Spring Design."            lblNotInSpringDesign.Visible = True            Response.Write("<br><br><br><br><br><font color='blue'><center><a href='SpringDesignWildCardSearch.aspx'>Go To Search Page</a></center></font>")        Else            mStockCode = Request.QueryString("StockCode")            Dim pList As ParameterValues = New ParameterValues            Dim paramName, paramValue As String            Dim pV As ParameterDiscreteValue = New ParameterDiscreteValue            Dim Report As ReportDocument= New ReportDocument            Dim expOpts As ExportOptions = New ExportOptions            Dim pdfRtfWordFormatOpts As PdfRtfWordFormatOptions = expOpts.CreatePdfRtfWordFormatOptions            Dim expFormatOpts As ExportFormatOptions = expOpts.ExportFormatOptions            expOpts.ExportFormatType = ExportFormatType.PortableDocFormat            mPartType = Request.QueryString("PartType")            'SELECT THE INSPECTION LAYOUT TYPE TO PRINT            Select Case mPartType                Case Is = "C"                    Report.Load(MapPath("./Reports/CompressionLayout.rpt"))                    'Report.Load(MapPath("./Reports/PCAR.rpt"))                Case Is = "E"                    Report.Load(MapPath("./Reports/ExtensionLayout.rpt"))                Case Is = "T"                    Report.Load(MapPath("./Reports/TorsionLayout.rpt"))                Case Is = "W"                    Report.Load(MapPath("./Reports/WasherLayout.rpt"))                Case Is = "F"                    Report.Load(MapPath("./Reports/FreeFormLayout.rpt"))                Case Else            End Select            pV.Value = mStockCode            pList.Add(pV)            Report.DataDefinition.ParameterFields("StockCode").ApplyCurrentValues(pList)            Response.ClearContent()            Response.ClearHeaders()            Response.ContentType = "Application/pdf"            Report.ExportToHttpResponse(expOpts, Response, False, "")            Report.Close()        End If    End Sub    Any ideas as to the solution? Why is it not displaying correctly? I have spent two days researching every FAQ  to try to find an answer, but to no avail. Please any help would be greatly appreciated. ThanksMike   

Answer 1

Hi Paul
You're more likely to get an answer to this if you post in the UNIX forum.
By the looks of it, you may have a problem with your fonts.