Report error : REP-771: and ORA-12162:

Hi , i run report and it terminated with error message
The report terminated with error:
REP-771: A fatal PL/SQL error occurred in program unit afterpform.
ORA-12162: TNS:net service name is incorrectly specified
does anyone know how to fix this issue
thx

ORA-12162: TNS:net service name is incorrectly specified
$ oerr ora 12162
12162, 00000, "TNS:net service name is incorrectly specified"
// *Cause:  The connect descriptor corresponding to the net service name in
// TNSNAMES.ORA or in the directory server (Oracle Internet Directory) is
// incorrectly specified.
// *Action: If using local naming make sure there are no syntax errors in
// the corresponding connect descriptor in the TNSNAMES.ORA file. If using
// directory naming check the information provided through the administration
// used for directory naming.
$How do you connect to the database ? Did you try connecting from Sql*Plus using the same connection string ? Result ?

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